--- title: "Best Customer Retention Software - 2026 Reviews & Pricing" description: "Find the best Customer Retention Software for your organization. Compare top Customer Retention Software systems with customer reviews, pricing, and free demos." source_url: "https://www.softwareadvice.com/customer-retention/" page_type: "category" language: "en" --- [Home](https://www.softwareadvice.com/) / Customer Retention Software Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. # Best Customer Retention Software of 2026 Updated October 5, 2026 On this page 1. Popular Comparisons 2. Related Software Filter products 98 results ### Compare Products Showing 1 - 25 of 98 products #### Company Size - Self-Employed - 2-10 - 11-50 - 51-200 - 201-500 - 501-1000 - 1000+ #### Pricing Options - $$$$$ - $$$$$ - $$$$$ - $$$$$ - $$$$$ ### Compare Products Sort by **Sponsored**: Sorts listings by software vendors running active bidding campaigns, from the highest to lowest bid. Vendors who have paid for placement have a ‘Visit Website’ button, whereas unpaid vendors have a ‘Learn More’ button. **Reviews**: Sorts listings by the number of user reviews we have published, greatest to least. **Average Rating**: Sorts listings by overall star rating based on user reviews, highest to lowest. **Alphabetically (A-Z)**: Sorts listings by product name from A to Z. ### Product: ChurnZero 4.73 [(130)](https://www.softwareadvice.com/crm/churnzero-profile/reviews/) Best for:Value for money ### Pricing availability Starting price: $12,000.00/year Free trial: Not available Free demo: Not available Free version: Not available Software Advice Summary ChurnZero is a cloud-based customer success management platform, which helps subscription businesses to understand their product reception among customers, predict the likelihood of subscription renewals and automate the processes of enhancing customer experience through relevant touch-points such as improvising in-app content. Key features of ChurnZero include account alerts, account management, communication management, customer engagement, lifecycle management, health score, onboarding, revenue management, usage tracking/analytics and win/loss analysis. Well-suited for small to large enterprises, it aims to deliver personalized experiences to customers across all products and services. ChurnZero integrates with Salesforce, NetSuite, Intercom, HubSpot, HelpScout, Gmail, Zoho CRM, QuickBooks, Teamwork Desk, Freshsales, and more. Support is extended via phone, documentation and an online help desk, and pricing is available via annual subscription.... [Read more](https://www.softwareadvice.com/crm/churnzero-profile/) ### Best rated features: Reporting & Statistics 5.0 Onboarding 5.0 Alerts/Notifications 5.0 Account Management 5.0 ### Worst rated features: Email Marketing 3.7 Communication Management 3.7 Text Analysis 3.8 [See all features](https://www.softwareadvice.com/crm/churnzero-profile/#key-features) --- ### Product: Customerscore.io 4.76 [(17)](https://www.softwareadvice.com/product/524566-Customerscore-io/) ### Pricing availability Starting price: €119.00/month Free trial: Not available Free demo: Not available Free version: Not available Software Advice Summary Customerscore.io is an AI-powered customer success platform built for B2B SaaS companies, from early-stage startups to enterprise teams. The software is cloud-based, so no installation is required. Customerscore.io helps businesses track customer health scores, monitor product usage, manage renewals, and identify accounts at risk of churning. Core features include automated playbooks, customer segmentation, and revenue forecasting, which give customer success teams a clearer view of their portfolio and help prioritize outreach. Integrations with CRM and billing tools pull data into a single dashboard, reducing the need to switch between systems. Support is available via email, live chat, and an online knowledge base.... [Read more](https://www.softwareadvice.com/product/524566-Customerscore-io/) ### Best rated features: Customer Communication 5.0 Behavioral Targeting 5.0 Customer Data Management 5.0 Real-time Alerts 5.0 ### Worst rated features: Task Management 4.0 Customer Experience Management 4.0 [See all features](https://www.softwareadvice.com/product/524566-Customerscore-io/#key-features) --- ### Product: Custify [Custify](https://www.softwareadvice.com/customer-success/custify-profile/) 4.87 [(135)](https://www.softwareadvice.com/customer-success/custify-profile/reviews/) Best for:Small businesses ### Pricing availability Starting price: Price not available Free trial: Not available Free demo: Not available Free version: Not available Software Advice Summary Custify is cloud-based customer success software that helps businesses capture data from multiple sources to retain customers, reduce churn rate and improve revenue, contract renewals, product adoption and more. The platform allows organizations to track the utilization of licenses and receive notifications about contract/trial expiration to enhance paid subscriptions and upselling opportunities. Custify includes custom playbooks, which enable teams to create personalized workflows for a variety of recurring tasks like renewal procedures, sending onboarding emails and assigning team members to accounts. It offers a host of features such as CSM ratings, 360-degree view, customer lifecycle tracking, historical records, and more. Additionally, managers can receive custom alerts via email or in-app notifications for incomplete onboardings, pending renewals or other events. Custify supports integrations with various third-party applications like Slack and Segment via APIs. Pricing includes monthly subscriptions and support is extended via email, FAQs and other online measures.... [Read more](https://www.softwareadvice.com/customer-success/custify-profile/) ### Best rated features: Real-Time Data 5.0 Configurable Workflow 5.0 Reporting & Statistics 5.0 Onboarding 5.0 ### Worst rated features: Event Triggered Actions 4.0 Collaboration Tools 4.0 Contact Management 4.0 [See all features](https://www.softwareadvice.com/customer-success/custify-profile/#key-features) --- ### Product: Stamp Me [Stamp Me](https://www.softwareadvice.com/product/467060-Stamp-Me/) 4.96 [(24)](https://www.softwareadvice.com/product/467060-Stamp-Me/) ### Pricing availability Starting price: $49.00/month Free trial: Available Free demo: Not available Free version: Available Software Advice Summary Stamp Me is a digital loyalty platform that replaces traditional paper punch cards with a mobile app-based system for collecting stamps and redeeming rewards. It is designed for businesses such as cafes, restaurants, beauty salons, retail stores, fitness centers, and car washes, as well as other small to medium-sized businesses with repeatable products or services. The platform also supports larger chains with multiple locations and businesses operating both physical storefronts and online stores. The platform offers various stamp collection methods to suit different business needs. These include StampPod countertop devices with tap-and-go technology, wearable Stamp Tags for mobile staff, and OneStamps, which are single-use QR or alphanumeric codes that can be placed on products or packaging. Businesses can customize reward types, including purchase-based rewards, signup bonuses, birthday rewards, interim rewards, and random surprise rewards. Real-time insights and analytics allow businesses to track customer behavior, monitor loyalty activity, and export customer data. Communication tools enable targeted push notifications and SMS messages, while gamification features such as Scratch & Win games help increase engagement. The system does not require complex technical setup, making it accessible for businesses of various sizes. Merchants can manually apply stamps through a web-based console, offering flexibility for remote or mobile operations.... [Read more](https://www.softwareadvice.com/product/467060-Stamp-Me/) ### Best rated features: Rewards Management 5.0 Member Portal 5.0 Customer Engagement 5.0 Membership Management 5.0 ### Worst rated features: Reporting/Analytics 3.8 Customer Surveys 4.0 Marketing Automation 4.0 [See all features](https://www.softwareadvice.com/product/467060-Stamp-Me/#key-features) ### Lite $49.00/month ### Pro $79.00/month ### Elite $199.00/month [See full pricing details](https://www.softwareadvice.com/product/467060-Stamp-Me/#pricing-and-plans) --- ### Product: LiveAgent [LiveAgent](https://www.softwareadvice.com/crm/liveagent-profile/) 4.67 [(1789)](https://www.softwareadvice.com/crm/liveagent-profile/reviews/) Best for:Mid-size businesses ### Pricing availability Starting price: $15.00/month Free trial: Available Free demo: Not available Free version: Not available Software Advice Summary LiveAgent is an all-in-one customer service platform serving startups, small businesses, and enterprises across e-commerce, SaaS, and other industries. The software is cloud-based, so teams can access it from any browser without installing anything locally. Core features include a universal inbox that consolidates emails, live chat, phone calls, and social media messages into one place, a built-in call center, ticket management, and automation rules that route and prioritize incoming requests. Teams can also create a self-service knowledge base so customers can find answers on their own. LiveAgent helps businesses track response times and agent performance through detailed reports, making it easier to spot gaps and manage workloads. Support for users is available via email, phone, live chat, and an online knowledge base. Small and mid-sized businesses in particular can benefit from the platform's multi-channel setup, which keeps all customer conversations organized without requiring separate tools for each channel.... [Read more](https://www.softwareadvice.com/crm/liveagent-profile/) ### What users love - Unified and efficient support - Real-time chat and integration - Intuitive and user-friendly design ### To take in mind - Cumbersome email handling experience - Outdated and cluttered interface design - Limited mobile functionality and usability ### Best rated features: Corrective and Preventive Actions (CAPA) 5.0 Drag & Drop 5.0 Transfers/Routing 5.0 Issue Tracking 5.0 ### Worst rated features: Audit Trail 1.0 Multi-Channel Management 2.0 [See all features](https://www.softwareadvice.com/crm/liveagent-profile/#key-features) ### Small $15.00/month $15 agent/month (billed annually) — $19 agent/month (billed monthly) ### Medium $29.00/month $29 agent/month (billed annually) — $35 agent/month (billed monthly) ### Large $49.00/month $49 agent/month (billed annually) — $59 agent/month (billed monthly) [See full pricing details](https://www.softwareadvice.com/crm/liveagent-profile/#pricing-and-plans) --- ### Product: Braze [Braze](https://www.softwareadvice.com/email-marketing/appboy-profile/) 4.70 [(168)](https://www.softwareadvice.com/email-marketing/appboy-profile/reviews/) Best for:Value for money ### Pricing availability Starting price: Price not available Free trial: Available Free demo: Not available Free version: Not available Software Advice Summary Braze is a customer engagement platform that helps B2C businesses of all sizes — from small businesses to global enterprises — manage and automate communications across email, push notifications, SMS, and in-app messaging. Retail, media, finance, and on-demand service companies are among the industries that use Braze to coordinate customer outreach across multiple channels from one place. The software is cloud-based, so teams can access it without installing anything on-site. Core features include audience segmentation, campaign automation, A/B testing, and real-time analytics. These tools help marketing teams send targeted messages to the right customers at the right time, based on behavior and preferences. Braze also offers a canvas flow builder that lets teams map out multi-step customer journeys visually. Support is available through a knowledge base, email, and a dedicated customer success team, with additional resources provided through an online community and documentation portal.... [Read more](https://www.softwareadvice.com/email-marketing/appboy-profile/) ### Best rated features: Contact Database 5.0 Workflow Automation 5.0 Alerts/Notifications 5.0 Notification Scheduling 5.0 [See all features](https://www.softwareadvice.com/email-marketing/appboy-profile/#key-features) ### Basic Custom Pricing available upon request [See full pricing details](https://www.softwareadvice.com/email-marketing/appboy-profile/#pricing-and-plans) --- ### Product: ReviewTrackers [ReviewTrackers](https://www.softwareadvice.com/customer-satisfaction/reviewtrackers-profile/) 4.66 [(172)](https://www.softwareadvice.com/customer-satisfaction/reviewtrackers-profile/reviews/) Best for:Ease of use ### Pricing availability Starting price: Price not available Free trial: Not available Free demo: Not available Free version: Not available Software Advice Summary ReviewTrackers is a cloud-based reputation and review management solution designed for companies of all sizes. Key features include review collection, monitoring, alerts, competitor tracking, performance analytics, review widgets, and email and SMS review requests. ReviewTrackers collects online reviews from over 100 third-party review websites such as Google, Facebook, and TripAdvisor. Users receive a notification whenever a customer leaves a new review. The solution also allows users to analyze customer reviews using natural language-processing technology and discover trending issues and topics based on customer feedback. ReviewTrackers integrates with Hootsuite, Zapier, and other third-party products. With API access available, enterprises can automate review requests directly from CRMs and create instant review requests after a transaction.... [Read more](https://www.softwareadvice.com/customer-satisfaction/reviewtrackers-profile/) ### Best rated features: Third-Party Integrations 5.0 Real-Time Analytics 5.0 Campaign Management 5.0 Performance Metrics 5.0 [See all features](https://www.softwareadvice.com/customer-satisfaction/reviewtrackers-profile/#key-features) --- ### Product: XM for Customer Experience [XM for Customer Experience](https://www.softwareadvice.com/customer-experience/customer-frontlines-profile/) 4.64 [(255)](https://www.softwareadvice.com/customer-experience/customer-frontlines-profile/reviews/) Best for:Customer support ### Pricing availability Starting price: $1,500.00/year Free trial: Available Free demo: Not available Free version: Available Software Advice Summary Qualtrics CustomerXM is a cloud-based customer experience management system that helps small to large sized businesses monitor customer interactions and forecast purchase behavior. Its key features include net promoter score (NPS) tracking, audience segmentation, communication management and survey design. The application comes with a digital CX feature that lets marketers launch surveys, collect feedback and share reviews on social media channels. Supervisors can assign teams or individuals role-based permissions and provide access to resources. Further, the solution assists team members with collaboration, scheduling and task assignment. Qualtrics CustomerXM integrates with third-party platforms such as SAP, Salesforce and JIRA. The solution comes with a mobile application for iOS and Android. Support is provided via phone, chat and email and pricing is available on request.... [Read more](https://www.softwareadvice.com/customer-experience/customer-frontlines-profile/) ### Best rated features: Support Ticket Tracking 5.0 Behavioral Analytics 5.0 Customizable Fields 5.0 Multi-Channel Data Collection 5.0 ### Worst rated features: Segmentation 2.0 [See all features](https://www.softwareadvice.com/customer-experience/customer-frontlines-profile/#key-features) ### Basic $1,500.00/year [See full pricing details](https://www.softwareadvice.com/customer-experience/customer-frontlines-profile/#pricing-and-plans) --- ### Product: GUIDEcx [GUIDEcx](https://www.softwareadvice.com/hr/guidecx-profile/) 4.67 [(64)](https://www.softwareadvice.com/hr/guidecx-profile/) ### Pricing availability Starting price: Price not available Free trial: Not available Free demo: Not available Free version: Not available Software Advice Summary GUIDEcx is a customer onboarding solution that simplifies complex implementation workflows. Unlike other project management tools, GUIDEcx is built to engage internal teams and customers or third parties. With over 300,000 projects successfully completed, GUIDEcx helps teams shorten time to value, reduce churn, and increase team capacity through intelligent automation and customer engagement. Task automation, role-based project views, intelligently forecasted end dates, and engagement through the portal, email, or mobile app make it easy to guide users through onboarding projects. Plus, with the GUIDEcx Recipe Builder (native iPaaS solution), you can streamline your tech stack with custom-built integrations to any software solution.... [Read more](https://www.softwareadvice.com/hr/guidecx-profile/) ### Best rated features: Calendar Management 5.0 Surveys & Feedback 5.0 Reminders 5.0 Prioritization 5.0 ### Worst rated features: Reporting & Statistics 1.0 [See all features](https://www.softwareadvice.com/hr/guidecx-profile/#key-features) --- ### Product: Talon.One [Talon.One](https://www.softwareadvice.com/customer-loyalty/talonone-profile/) 4.75 [(16)](https://www.softwareadvice.com/customer-loyalty/talonone-profile/reviews/) ### Pricing availability Starting price: Price not available Free trial: Available Free demo: Not available Free version: Not available Software Advice Summary Talon.One is a sales promotions tool that assists marketers with campaign management, custom coupon creation and referral marketing. Key features include activity tracking, gift card management, multi-channel marketing, gift card management, referral tracking, membership management and affiliate marketing. Marketing teams using Talon.One can build loyalty programs and personalize incentives based on unique customer attributes. The application's API enables users to integrate current systems and utilize existing data to configure discount campaigns. With geofencing capabilities, businesses can customize campaigns by adding location-based data and import external location data into existing campaigns inGeoJSON format to deliver area-specific discounts to customers. Talon.One offers a mobile application that enables marketing professionals to track points on a map and deliver location-specific notifications to guide customers on their journey. The 'Earn and Burn' functionality provides multiple wallets for facilitating points or currency conversion. Talon.One is available on a monthly subscription basis and support is extended via documentation, technical advice, FAQs and online inquiry form.... [Read more](https://www.softwareadvice.com/customer-loyalty/talonone-profile/) ### Best rated features: Referral Tracking 5.0 Personalization 5.0 Activity Tracking 5.0 Customer Profiles 5.0 [See all features](https://www.softwareadvice.com/customer-loyalty/talonone-profile/#key-features) ### Starter Custom Pricing available upon request Ideal for high-growth companies. ### Professional Custom Pricing available upon request Ideal for advanced deployments. ### Enterprise Custom Pricing available upon request Ideal for large enterprises. [See full pricing details](https://www.softwareadvice.com/customer-loyalty/talonone-profile/#pricing-and-plans) --- ### Product: Apex Loyalty [Apex Loyalty](https://www.softwareadvice.com/crm/apex-loyalty-profile/) 5.0 [(6)](https://www.softwareadvice.com/crm/apex-loyalty-profile/) ### Pricing availability Starting price: €4,990.00/month Free trial: Not available Free demo: Not available Free version: Not available Software Advice Summary Apex Loyalty is a loyalty and engagement management software based on the Salesforce platform, which helps businesses connect with partners, distributors and retailers to manage sales. The cloud-based solution enables organizations to define custom sales targets and incentives for customers and run marketing campaigns. Features of Apex Loyalty include rewards management, gamification, customer segmentation, a drag-and-drop interface, analytics and more. The application allows employees to capture and store customer contact details in a centralized repository. Additionally, it comes with a reporting module, which lets supervisors generate custom reports and gain insights into customer’s behaviour and market trends. Apex Loyalty supports integration with various channel management and customer relationship management (CRM) systems. Pricing is available on request and support is extended via phone, email, documentation and other online measures.... [Read more](https://www.softwareadvice.com/crm/apex-loyalty-profile/) ### Best rated features: Communication Management 5.0 Rewards Management 5.0 Mobile Access 5.0 Loyalty Program 5.0 ### Worst rated features: Online Ordering 4.0 [See all features](https://www.softwareadvice.com/crm/apex-loyalty-profile/#key-features) --- ### Product: Quest [Quest](https://www.softwareadvice.com/product/518926-Quest/) 5.0 [(6)](https://www.softwareadvice.com/product/518926-Quest/) ### Pricing availability Starting price: Price not available Free trial: Not available Free demo: Not available Free version: Not available Software Advice Summary Quest is a customer engagement platform that uses AI-based agents to automate and manage interactions across various channels. It is designed to help businesses enhance customer activation, retention, and lifetime value while addressing churn through real-time engagement strategies. The platform includes pre-configured AI agents for tasks such as lifecycle email marketing, user segmentation, omni-channel journey management, and retargeting campaigns. It enables teams to analyze real-time user signals to determine the effective next steps for customer interactions. Users can also create custom AI agents through a process involving avatar customization, instruction setting, ability selection, and deployment with real-time feedback. Quest features a user-friendly interface that does not require coding expertise, allowing teams to implement and manage campaigns. It allows managers to consolidate data from multiple sources, offer analytics visualization, and centralize audience management. The platform adheres to enterprise-grade security standards, including SOC 2 Type II certification, an AI security framework, and encryption protocols.... [Read more](https://www.softwareadvice.com/product/518926-Quest/) ### Best rated features: Generative AI 5.0 Real-Time Analytics 5.0 Onboarding 5.0 Client Management 5.0 [See all features](https://www.softwareadvice.com/product/518926-Quest/#key-features) --- ### Product: STAMP [STAMP](https://www.softwareadvice.com/market-research/stamp-profile/) 4.88 [(8)](https://www.softwareadvice.com/market-research/stamp-profile/) ### Pricing availability Starting price: $3,000.00/year Free trial: Not available Free demo: Not available Free version: Available Software Advice Summary STAMP is an employee engagement software designed to help businesses collect and analyze customer feedback, company data and industry dynamics to retain customers. The platform enables managers to quantify gaps across statement metrics according to categories. Operators can use artificial intelligence to track business performances over time and systematize the retention process. Additionally, STAMP allows teams to benchmark against peers and competitors and spot trends in customer satisfaction on a unified interface. Pricing is available on request.... [Read more](https://www.softwareadvice.com/market-research/stamp-profile/) --- ### Product: Whatfix [Whatfix](https://www.softwareadvice.com/hr/whatfix-profile/) 4.64 [(77)](https://www.softwareadvice.com/hr/whatfix-profile/reviews/) ### Pricing availability Starting price: Price not available Free trial: Not available Free demo: Not available Free version: Not available Software Advice Summary Whatfix is the AI-native Digital Adoption Platform built for the modern enterprise. It’s the only platform to unify pre-production simulation training, in-workflow guidance and support, and adoption analytics for continuous optimization, driving business outcomes from enterprise software.... [Read more](https://www.softwareadvice.com/hr/whatfix-profile/) ### Best rated features: Learning Paths/Tracks 5.0 Employee Onboarding 5.0 Data Quality Control 5.0 Launch Management 5.0 [See all features](https://www.softwareadvice.com/hr/whatfix-profile/#key-features) --- ### Product: Clutch [Clutch](https://www.softwareadvice.com/customer-loyalty/clutch-profile/) 5.0 [(4)](https://www.softwareadvice.com/customer-loyalty/clutch-profile/) ### Pricing availability Starting price: $3,000.00/month Free trial: Not available Free demo: Not available Free version: Not available Software Advice Summary Clutch is a cloud-based marketing platform designed to help small to large businesses across retail, hospitality, automotive, banking and healthcare industries create personalized marketing campaigns based on the client's behavior and interests and build customer loyalty. Features include gift card management, churn modeling, reminders and impact analysis. The application enables marketers to create customer profiles, link identifiers such as email addresses, phone numbers or purchase data, eliminate duplicate data and receive updates about live events. Businesses can use Clutch to measure customer lifetime value (CLV) and score them through recency, frequency and monetary model. Using machine learning technology, team members can determine the optimal content, audience, channel and timing for campaign delivery. Clutch offers integration with various third-party applications such as Salesforce Marketing Cloud, Magento, Cayan, Oracle Netsuite, Shopify Plus, Blue Acorn and more. Pricing for the solution is available on request and support is provided via email and documentation.... [Read more](https://www.softwareadvice.com/customer-loyalty/clutch-profile/) ### Best rated features: Multi-Channel Marketing 5.0 Activity Tracking 5.0 Loyalty Program 5.0 Gift Card Management 5.0 [See all features](https://www.softwareadvice.com/customer-loyalty/clutch-profile/#key-features) --- ### Product: Churn Solution [Churn Solution](https://www.softwareadvice.com/bi/churn-solution-profile/) 5.0 [(3)](https://www.softwareadvice.com/bi/churn-solution-profile/) ### Pricing availability Starting price: $49.00/month Free trial: Available Free demo: Not available Free version: Available Software Advice Summary Churn Solution is a churn management software designed to assist businesses in anticipating various customer outcomes. Its primary focus is on enhancing customer retention and revenue growth. This is achieved through the establishment of networks, personalization of cancellation procedures, data analysis, and constant optimization based on customer feedback. Tailored for SaaS companies, online retailers, and subscription service providers, Churn Solution seeks to pinpoint causes of customer churn and implement strategies for customer and revenue retention. Notable features consist of network integration for enhanced revenue visibility and automatic payment recovery, a dashboard for analyzing critical churn factors such as retention rates and survey results, and the option to develop dynamic cancellation procedures with personalized customer offers. Other important features include the capacity to address customer issues promptly, thereby promoting a positive customer experience, the creation of individualized cancellation procedures and tracking of offers and automated responses based on customer behavior. Furthermore, it provides real-time data to help grasp the factors influencing customer satisfaction and churn.... [Read more](https://www.softwareadvice.com/bi/churn-solution-profile/) ### Best rated features: Real-Time Reporting 5.0 Data Discovery 5.0 Real-Time Data 5.0 Performance Metrics 5.0 ### Worst rated features: Data Visualization 4.0 [See all features](https://www.softwareadvice.com/bi/churn-solution-profile/#key-features) ### All-In Plan $49.00/month Pricing based on the MRR where Churnsolution takes a fixed pricing that starts from $49 ### Pay As We Save $49.00/month You pay when Churnsolution saves you customers and these customers make payments after they tried to cancel. Churnsolution takes 25% of the saved revenue This pricing model good for the companies that are in early stage and can't commit to monthly payments... [Read more](https://www.softwareadvice.com/bi/churn-solution-profile/#pricing-and-plans) [See full pricing details](https://www.softwareadvice.com/bi/churn-solution-profile/#pricing-and-plans) --- ### Product: Yalt [Yalt](https://www.softwareadvice.com/product/519516-Yalt/) 5.0 [(3)](https://www.softwareadvice.com/product/519516-Yalt/) ### Pricing availability Starting price: €49.90/month Free trial: Available Free demo: Not available Free version: Not available Software Advice Summary Yalt: Comprehensive Digital Loyalty Solutions to Drive Engagement and Retention Yalt is a dynamic digital loyalty platform built to support businesses of all sizes—whether local shops or nationwide chains—in cultivating customer loyalty, boosting engagement, and achieving sustainable growth. Through customizable loyalty programs and diverse marketing solutions, Yalt empowers businesses to deliver personalized experiences that drive repeat purchases, foster brand loyalty, and enhance revenue. Customizable Features for Unique Loyalty Programs Yalt offers a wide array of features, including cashback rewards, gift cards, digital stamp cards, and referral programs. These tools allow businesses to create tailored loyalty initiatives that resonate with their customers, building deeper connections and transforming occasional visitors into lifelong patrons. With scalable solutions, Yalt is equally effective for small businesses and large retail networks. User-Friendly Interface for Seamless Setup Yalt’s intuitive platform enables businesses to launch and manage loyalty programs without technical expertise. Its user-friendly dashboard offers clear insights into customer engagement, program performance, and marketing effectiveness, simplifying management and helping businesses optimize strategies for better results. Flexible and Scalable for Any Business Yalt’s scalability ensures it grows with your business. From independent stores to large enterprises, the platform provides tailored solutions that align with your goals and audience. Customizable features, such as reward structures and communication methods, ensure every loyalty program fits the business’s unique vision. Integrated Tools for Centralized Management Yalt integrates seamlessly with over 50 POS systems, CRM tools, and marketing platforms. This centralized approach simplifies customer data management, loyalty tracking, and campaign execution, ensuring all tools work together to create a cohesive and efficient customer experience. Real-Time Analytics for Smarter Decisions With Yalt’s advanced analytics, businesses can monitor customer behavior, program success, and ROI in real-time. Detailed reports provide actionable insights, enabling data-driven decisions to optimize marketing efforts and loyalty strategies, maximizing the impact on engagement and retention. Mobile App and Loyalty Card Generator Yalt includes a free loyalty card generator and mobile apps for iOS and Android. These tools enable businesses to create digital loyalty cards and provide customers with easy access to rewards through a seamless mobile interface. This enhances customer satisfaction and encourages active participation in loyalty programs. Retention-Boosting Rewards and Engagement Yalt helps businesses drive retention by offering valuable rewards for repeat purchases. Cashback, gift cards, and referral programs incentivize customers to return, increasing retention rates and lifetime customer value. By keeping customers engaged, Yalt supports sustainable revenue growth. Enhanced Communication for Ongoing Engagement Yalt’s suite of communication tools includes email marketing, SMS, and push notifications. These features enable businesses to maintain regular contact with customers, sharing updates on promotions, reward milestones, and special offers. Personalized messaging strengthens customer relationships and motivates loyalty program participation. Grow Your Business with Yalt By turning occasional customers into brand advocates, Yalt helps businesses achieve long-term growth. Its customizable programs, seamless integrations, and powerful analytics ensure businesses can maximize ROI and build a loyal customer base. Whether boosting retention, increasing sales, or enhancing customer relationships, Yalt provides the tools to succeed.... [Read more](https://www.softwareadvice.com/product/519516-Yalt/) ### Best rated features: Membership Management 5.0 Campaign Planning 5.0 Promotions Management 5.0 Customizable Templates 5.0 ### Worst rated features: Customer Activity Tracking 4.0 [See all features](https://www.softwareadvice.com/product/519516-Yalt/#key-features) ### Growth €49.90/month Price per location. Key features include: Loyalty programs Referral programs Memberships programs Qr code and NFC box for self service stamping Self service Tablet for onboarding clients Admin dashboard Integration with VENDUS Sms and Email campaigns Online Reviews Booster Delivery apps loyalty (Deliveroo, Uber Eats and Glovo) Integrations (POS / CRM / ERP) Create campaigns with AI Analytics Reports Marketing automations (birthday, lost clients etc) In app ordering... [Read more](https://www.softwareadvice.com/product/519516-Yalt/#pricing-and-plans) ### Master €129.00/month For Omnichannel communication. [See full pricing details](https://www.softwareadvice.com/product/519516-Yalt/#pricing-and-plans) --- ### Product: Stames [Stames](https://www.softwareadvice.com/customer-retention/stames-profile/) 4.80 [(5)](https://www.softwareadvice.com/customer-retention/stames-profile/) ### Pricing availability Starting price: $12.99/month Free trial: Available Free demo: Not available Free version: Available Software Advice Summary Stames is a cloud-based customer support and team communication platform that helps businesses manage customer queries and complaints via a unified portal. Key features include issue tracking, sales engagement, customer satisfaction, complaint management, data import/export, a self-service portal and more. Stames enables managers to capture and store client data in a centralized repository, monitor team’s activities and manage or block user accounts. It provides a reporting module, which lets supervisors generate reports based on ticket priority, status, date and other criteria. Additionally, the application offers custom branding capabilities, which allow enterprises to personalize the interface using custom logos and colors. Stames comes with an API, which enables organizations to integrate customer support and ticketing features into web or mobile applications. Pricing is available on monthly or annual subscriptions and support is extended via phone, email, knowledge base, FAQs and other online measures.... [Read more](https://www.softwareadvice.com/customer-retention/stames-profile/) ### Per User Pricing $12.99/month ### Bundle Pricing $49.00/month [See full pricing details](https://www.softwareadvice.com/customer-retention/stames-profile/#pricing-and-plans) --- ### Product: Fideliya Pass [Fideliya Pass](https://www.softwareadvice.com/product/552974-Fideliya-Pass/) 5.0 [(2)](https://www.softwareadvice.com/product/552974-Fideliya-Pass/) ### Pricing availability Starting price: €0.00/month Free trial: Available Free demo: Not available Free version: Available Software Advice Summary Fideliya Pass is a loyalty platform for small businesses that see the same faces every week: coffee shops, bakeries, salons and barbers, spas, gyms, boutiques and independent restaurants. Instead of a paper stamp card that gets lost, or another app nobody downloads, every customer carries your own branded card in Apple Wallet or Google Wallet. They join in about ten seconds by scanning the QR code at your counter, and the card sits next to their boarding passes and bank cards. The card is the product. Staff scan it with the phone already in their pocket, and the stamp or point count changes on the customer's phone within seconds. Change your reward, your colours or your cover photo and every card already in circulation changes with it. Nobody has to sign up again. Who it is for: an owner or manager who wants regulars to come back more often and does not want a second job to manage. Setting it up takes one sitting. Name your business, pick a look, choose the reward, print the QR code for the counter. What comes with it: a dashboard that shows who is coming back and who has gone quiet; push messages that arrive in the customer's wallet; digital gift cards in both wallets; a referral QR that rewards the customer who brings a friend; and CSV export of your own data. Multilingual from the first screen: English, French, Spanish and Arabic, with full right-to-left layout for Arabic customers. Pricing is plain. Free for up to 20 customers at one location. Pro is 49.99 EUR a month, or 39.99 EUR a month billed yearly, and covers up to 2,500 customers, four locations and five team members plus the owner, with a 14-day free trial. Enterprise starts at 99.99 EUR a month for one business and adds further businesses at 50 EUR each, up to five, with unlimited customers and locations, ten team members plus the owner, and webhooks. A one-time 49.99 EUR white-label add-on removes Fideliya branding from every card and page for good; no plan includes it. Support is by email and chat, with documentation, and you reach the founder rather than a queue.... [Read more](https://www.softwareadvice.com/product/552974-Fideliya-Pass/) ### Best rated features: Customer Segmentation 5.0 Loyalty Program 5.0 Rewards Management 5.0 User Onboarding 5.0 ### Worst rated features: Personalization 4.0 [See all features](https://www.softwareadvice.com/product/552974-Fideliya-Pass/#key-features) ### Free Plan €0.00/month No credit card required to start. This plan acts as a free tier rather than a time-limited trial. ### Pro Plan €49.99/month For a business that wants the whole picture of its regulars. One business, up to 2,500 customers, four counters and five team members plus the owner. Adds gift cards in both wallets, the referral program, retention analytics with 90 days of history, three push broadcasts a month, cover images on the card and CSV export. 14-day free trial, no card.... [Read more](https://www.softwareadvice.com/product/552974-Fideliya-Pass/#pricing-and-plans) ### Enterprise Plan €99.99/month For an owner running more than one business, or one big enough that limits get in the way. One business included and up to five in total at €50 per month each, all from one login with the data kept apart. Unlimited customers and locations, ten team members plus the owner, ten push broadcasts a month, unlimited gift card templates and webhooks. Everything in Pro.... [Read more](https://www.softwareadvice.com/product/552974-Fideliya-Pass/#pricing-and-plans) [See full pricing details](https://www.softwareadvice.com/product/552974-Fideliya-Pass/#pricing-and-plans) --- ### Product: Corelation [Corelation](https://www.softwareadvice.com/customer-experience/corelation-profile/) 4.75 [(4)](https://www.softwareadvice.com/customer-experience/corelation-profile/) ### Pricing availability Starting price: $77.00/month Free trial: Not available Free demo: Not available Free version: Available Software Advice Summary Corelation is a cloud-based anti-churn tool for B2B service providers, that helps elevate retention rates, via a user-friendly, automated platform. By illuminating the vital links between employees and customers, Corelation Software empowers you to foster enduring employee-to-customer bonds. This, in turn, supercharges customer retention, elevates CLV, and curbs employee turnover. Corelation automates customer satisfaction data collection through email surveys tailored to your business needs. Simultaneously, your customer-facing staff can rate their satisfaction with specific clients. Data is delivered to you through an intuitive dashboard, pinpointing where action is required. All responses are non-anonymous by default, facilitating direct interventions where they matter most.... [Read more](https://www.softwareadvice.com/customer-experience/corelation-profile/) ### Best rated features: Surveys & Feedback 5.0 Negative Feedback Management 5.0 Data Visualization 5.0 User Onboarding 5.0 ### Worst rated features: Survey/Poll Management 3.0 Personalization 3.5 Real-Time Reporting 4.0 Dashboard 4.0 [See all features](https://www.softwareadvice.com/customer-experience/corelation-profile/#key-features) --- ### Product: Churned [Churned](https://www.softwareadvice.com/product/502935-Churned/) 5.0 [(1)](https://www.softwareadvice.com/product/502935-Churned/) ### Pricing availability Starting price: Price not available Free trial: Not available Free demo: Not available Free version: Not available --- ### Product: Epicor CRM [Epicor CRM](https://www.softwareadvice.com/auto-repair/mechanicnet-profile/) 5.0 [(1)](https://www.softwareadvice.com/auto-repair/mechanicnet-profile/) ### Pricing availability Starting price: Price not available Free trial: Not available Free demo: Not available Free version: Not available Software Advice Summary Epicor Service CRM is a web-based customer retention solution for automotive service providers. It helps you stay connected with customers and drive business into your service bays. With Epicor Service CRM you can build stronger relationships with customers, meet customer expectations in all interactions and identify and address issues before they become bigger problems. Epicor Service CRM is the solution for automotive service businesses that want to improve their customer retention capabilities and make sure they're reaching their customers more effectively. It helps you increase the number of repeat customers that come back to your business, as well as reduce the cost of acquiring new customers.... [Read more](https://www.softwareadvice.com/auto-repair/mechanicnet-profile/) ### Best rated features: Service History 1.0 [See all features](https://www.softwareadvice.com/auto-repair/mechanicnet-profile/#key-features) --- ### Product: Nexie [Nexie](https://www.softwareadvice.com/product/547957-Nexie/) 5.0 [(1)](https://www.softwareadvice.com/product/547957-Nexie/) ### Pricing availability Starting price: Price not available Free trial: Available Free demo: Not available Free version: Not available ### Best rated features: Retention 5.0 Engagement Tracking 5.0 Customer Data Management 5.0 Retention Tracking 5.0 [See all features](https://www.softwareadvice.com/product/547957-Nexie/#key-features) ### Custom Custom Pricing available upon request [See full pricing details](https://www.softwareadvice.com/product/547957-Nexie/#pricing-and-plans) --- ### Product: Raaft [Raaft](https://www.softwareadvice.com/customer-retention/raaft-profile/) 5.0 [(1)](https://www.softwareadvice.com/customer-retention/raaft-profile/) ### Pricing availability Starting price: $79.00/month Free trial: Available Free demo: Not available Free version: Not available Software Advice Summary Raaft steps in with a no-code retention flow when your subscribers hit' Cancel'. You can ask subscribers why they’re leaving and offer custom responses to get them to stick around longer. You can also collect better feedback and get higher-quality analysis to build a better product.... [Read more](https://www.softwareadvice.com/customer-retention/raaft-profile/) ### Best rated features: Performance Metrics 5.0 [See all features](https://www.softwareadvice.com/customer-retention/raaft-profile/#key-features) ### Basic $79.00/month [See full pricing details](https://www.softwareadvice.com/customer-retention/raaft-profile/#pricing-and-plans) --- ### Product: OptCulture [OptCulture](https://www.softwareadvice.com/product/474525-OptCulture/) 4.67 [(3)](https://www.softwareadvice.com/product/474525-OptCulture/) ### Pricing availability Starting price: $40.00/month Free trial: Available Free demo: Not available Free version: Not available Software Advice Summary Build your own loyalty program, engage customers, increase customer retention, and drive repeat purchases with OptCulture! At OptCulture we integrate directly to your point of sale system, e-commerce platform, and even physical forms. Leverage your data to create customer specific Email, SMS, and Whats App campaigns, or use your own branded App to send push notifications. Electronic Receipts custom designed and branded for your business, track able referral programs, and built in discount and promotional tools combined with all the relevant reporting make OptCulture an easy choice for Retailers to increase sales and grow their business!... [Read more](https://www.softwareadvice.com/product/474525-OptCulture/) ### Best rated features: Email Campaign Management 5.0 Engagement Tracking 5.0 Multi-Campaign 5.0 Campaign Planning 5.0 [See all features](https://www.softwareadvice.com/product/474525-OptCulture/#key-features) ### Basic $40.00/month [See full pricing details](https://www.softwareadvice.com/product/474525-OptCulture/#pricing-and-plans) --- 1 [2](https://www.softwareadvice.com/customer-retention/?__ai_markdown=true&page=2)[3](https://www.softwareadvice.com/customer-retention/?__ai_markdown=true&page=3)[4](https://www.softwareadvice.com/customer-retention/?__ai_markdown=true&page=4) ## Popular Comparisons [ LiveAgent vs TeamSupport ](https://www.softwareadvice.com/crm/liveagent-profile/vs/teamsupport/)[ ChurnZero vs Custify ](https://www.softwareadvice.com/crm/churnzero-profile/vs/custify/)[ WebEngage vs MoEngage ](https://www.softwareadvice.com/mobile-marketing/moengage-profile/vs/webengage/) ### Related Customer Retention Software - [CRM Software](https://www.softwareadvice.com/crm/) - [Client Onboarding Software](https://www.softwareadvice.com/client-onboarding/) - [Contact Management Software](https://www.softwareadvice.com/crm/contact-management-comparison/) - [Customer Experience Software](https://www.softwareadvice.com/customer-experience/) - [Customer Journey Mapping Tools Software](https://www.softwareadvice.com/customer-experience/journey-mapping-comparison/) - [Customer Success Software](https://www.softwareadvice.com/customer-success/)