# Best Customer Retention Software - 2026 Reviews & Pricing > Find the best Customer Retention Software for your organization. Compare top Customer Retention Software systems with customer reviews, pricing, and free demos. Source: https://www.softwareadvice.com/customer-retention --- [Home](https://www.softwareadvice.com/) / Customer Retention Software Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. # Best Customer Retention Software of 2026 Updated June 10, 2026 On this page 1. Popular Comparisons 2. Related Software Filter products 44 results ### Compare Products Showing 1 - 25 of 44 products #### Company Size - Self-Employed - 2-10 - 11-50 - 51-200 - 201-500 - 501-1000 - 1000+ #### Pricing Options - $$$$$ - $$$$$ - $$$$$ - $$$$$ - $$$$$ ### Compare Products Sort by **Sponsored**: Sorts listings by software vendors running active bidding campaigns, from the highest to lowest bid. Vendors who have paid for placement have a ‘Visit Website’ button, whereas unpaid vendors have a ‘Learn More’ button. **Reviews**: Sorts listings by the number of user reviews we have published, greatest to least. **Average Rating**: Sorts listings by overall star rating based on user reviews, highest to lowest. **Alphabetically (A-Z)**: Sorts listings by product name from A to Z. ChurnZero is a cloud-based customer success management platform, which helps subscription businesses to understand their product...[Read more about ChurnZero](https://www.softwareadvice.com/crm/churnzero-profile/) **4.7** ([129 reviews](https://www.softwareadvice.com/crm/churnzero-profile/reviews/)) Free trial Free version Integrations Integrations Slack Salesforce Sales Cloud +31 more +30 more +29 more ChurnZero's Best Rated Features 4.93Customer Segmentation See All ChurnZero's Worst Rated Features 3.67Email Marketing See All Customerscore.io helps SaaS businesses prevent churn and uncover upsell opportunities, enabling them to grow revenue and enhance...[Read more about Customerscore.io](https://www.softwareadvice.com/product/524566-Customerscore-io/) **4.8** ([17 reviews](https://www.softwareadvice.com/product/524566-Customerscore-io/#reviews)) Free trial Free version Integrations Integrations HubSpot CRM Stripe +6 more +5 more +4 more Customerscore.io's Best Rated Features 4.86Engagement Tracking See All Customerscore.io's Worst Rated Features 4.50Third-Party Integrations See All Custify is cloud-based customer success software that helps businesses capture data from multiple sources to retain customers, r...[Read more about Custify](https://www.softwareadvice.com/customer-success/custify-profile/) **4.9** ([122 reviews](https://www.softwareadvice.com/customer-success/custify-profile/reviews/)) Free trial Free version Integrations Integrations Slack Microsoft 365 +21 more +20 more +19 more Custify's Best Rated Features 5.0Customizable Templates See All Custify's Worst Rated Features 4.10Email Management See All [LiveAgent](https://www.softwareadvice.com/crm/liveagent-profile/) LiveAgent is a multichannel help desk solution with advanced AI features, live chat, ticketing, and call center capabilities. St...[Read more about LiveAgent](https://www.softwareadvice.com/crm/liveagent-profile/) **4.7** ([1787 reviews](https://www.softwareadvice.com/crm/liveagent-profile/reviews/)) Free trial Free version Integrations Integrations PayPal Slack +105 more +104 more +103 more LiveAgent's Best Rated Features 5.0Routing See All LiveAgent's Worst Rated Features 3.75Mobile App See All [Braze](https://www.softwareadvice.com/email-marketing/appboy-profile/) Braze is a leading customer engagement platform that powers lasting connections between consumers and brands they love. Braze al...[Read more about Braze](https://www.softwareadvice.com/email-marketing/appboy-profile/) **4.7** ([168 reviews](https://www.softwareadvice.com/email-marketing/appboy-profile/reviews/)) Free trial Free version Braze's Best Rated Features 4.89Push Notifications See All Braze's Worst Rated Features 4.0Landing Pages/Web Forms See All [ReviewTrackers](https://www.softwareadvice.com/customer-satisfaction/reviewtrackers-profile/) ReviewTrackers is a cloud-based reputation and review management solution designed for companies of all sizes. Key features incl...[Read more about ReviewTrackers](https://www.softwareadvice.com/customer-satisfaction/reviewtrackers-profile/) **4.7** ([172 reviews](https://www.softwareadvice.com/customer-satisfaction/reviewtrackers-profile/reviews/)) Free trial Free version Integrations Integrations Hootsuite Zapier +5 more +4 more +3 more ReviewTrackers's Best Rated Features 4.92Review Monitoring See All ReviewTrackers's Worst Rated Features 4.33Surveys & Feedback See All [Apex Loyalty](https://www.softwareadvice.com/crm/apex-loyalty-profile/) Apex Loyalty is a loyalty and engagement management software based on the Salesforce platform, which helps businesses connect wi...[Read more about Apex Loyalty](https://www.softwareadvice.com/crm/apex-loyalty-profile/) **5.0** ([6 reviews](https://www.softwareadvice.com/crm/apex-loyalty-profile/#reviews)) Free trial Free version Integrations Integrations Salesforce Platform +0 more +0 more +0 more [Quest](https://www.softwareadvice.com/product/518926-Quest/) Quest is a customer engagement platform that uses AI-based agents to automate and manage interactions across various channels. I...[Read more about Quest](https://www.softwareadvice.com/product/518926-Quest/) **5.0** ([6 reviews](https://www.softwareadvice.com/product/518926-Quest/#reviews)) Free trial Free version Integrations Integrations Slack Mailchimp +13 more +12 more +11 more [Talon.One](https://www.softwareadvice.com/customer-loyalty/talonone-profile/) Talon.One is a sales promotions tool that assists marketers with campaign management, custom coupon creation and referral market...[Read more about Talon.One](https://www.softwareadvice.com/customer-loyalty/talonone-profile/) **4.8** ([16 reviews](https://www.softwareadvice.com/customer-loyalty/talonone-profile/reviews/)) Free trial Free version Integrations Integrations PayPal Mailchimp +22 more +21 more +20 more [GUIDEcx](https://www.softwareadvice.com/hr/guidecx-profile/) GUIDEcx is a customer onboarding solution that simplifies complex implementation workflows. Unlike other project management tool...[Read more about GUIDEcx](https://www.softwareadvice.com/hr/guidecx-profile/) **4.7** ([64 reviews](https://www.softwareadvice.com/hr/guidecx-profile/#reviews)) Free trial Free version Integrations Integrations Slack Jira +5 more +4 more +3 more GUIDEcx's Best Rated Features 4.75Multiple Projects See All GUIDEcx's Worst Rated Features 4.08Client Management See All [Whatfix](https://www.softwareadvice.com/hr/whatfix-profile/) Whatfix is the AI-native Digital Adoption Platform built for the modern enterprise. It’s the only platform to unify pre-producti...[Read more about Whatfix](https://www.softwareadvice.com/hr/whatfix-profile/) **4.6** ([77 reviews](https://www.softwareadvice.com/hr/whatfix-profile/reviews/)) Free trial Free version Integrations Integrations Microsoft Excel Salesforce Sales Cloud +22 more +21 more +20 more Whatfix's Best Rated Features 5.0Contextual Guidance See All Whatfix's Worst Rated Features 4.67In-App Training See All [XM for Customer Experience](https://www.softwareadvice.com/customer-experience/customer-frontlines-profile/) Qualtrics CustomerXM is a cloud-based customer experience management system that helps small to large sized businesses monitor c...[Read more about XM for Customer Experience](https://www.softwareadvice.com/customer-experience/customer-frontlines-profile/) **4.6** ([255 reviews](https://www.softwareadvice.com/customer-experience/customer-frontlines-profile/reviews/)) Free trial Free version Integrations Integrations Slack Salesforce Sales Cloud +30 more +29 more +28 more XM for Customer Experience's Best Rated Features 4.90Negative Feedback Management See All XM for Customer Experience's Worst Rated Features 4.33NPS Survey Structure See All [Yalt](https://www.softwareadvice.com/product/519516-Yalt/) Yalt: Comprehensive Digital Loyalty Solutions to Drive Engagement and Retention Yalt is a dynamic digital loyalty platform buil...[Read more about Yalt](https://www.softwareadvice.com/product/519516-Yalt/) **5.0** ([3 reviews](https://www.softwareadvice.com/product/519516-Yalt/#reviews)) Free trial Free version Integrations Integrations Mailchimp Shopify +11 more +10 more +9 more [Stames](https://www.softwareadvice.com/customer-retention/stames-profile/) Stames is a cloud-based customer support and team communication platform that helps businesses manage customer queries and compl...[Read more about Stames](https://www.softwareadvice.com/customer-retention/stames-profile/) **4.8** ([5 reviews](https://www.softwareadvice.com/customer-retention/stames-profile/#reviews)) Free trial Free version Integrations Integrations WhatsApp Instagram +6 more +5 more +4 more [Corelation](https://www.softwareadvice.com/customer-experience/corelation-profile/) Corelation is a cloud-based anti-churn tool for B2B service providers, that helps elevate retention rates, via a user-friendly, ...[Read more about Corelation](https://www.softwareadvice.com/customer-experience/corelation-profile/) **4.8** ([4 reviews](https://www.softwareadvice.com/customer-experience/corelation-profile/#reviews)) Free trial Free version [Epicor Service CRM](https://www.softwareadvice.com/auto-repair/mechanicnet-profile/) Epicor Service CRM is a web-based customer retention solution for automotive service providers. It helps you stay connected with...[Read more about Epicor Service CRM](https://www.softwareadvice.com/auto-repair/mechanicnet-profile/) **5.0** ([1 reviews](https://www.softwareadvice.com/auto-repair/mechanicnet-profile/#reviews)) Free trial Free version Integrations Integrations Epicor Catalog for Automotive +0 more +0 more +0 more [Raaft](https://www.softwareadvice.com/customer-retention/raaft-profile/) Raaft steps in with a no-code retention flow when your subscribers hit' Cancel'. You can ask subscribers why they’re leaving and...[Read more about Raaft](https://www.softwareadvice.com/customer-retention/raaft-profile/) **5.0** ([1 reviews](https://www.softwareadvice.com/customer-retention/raaft-profile/#reviews)) Free trial Free version [OptCulture](https://www.softwareadvice.com/product/474525-OptCulture/) Build your own loyalty program, engage customers, increase customer retention, and drive repeat purchases with OptCulture! At Op...[Read more about OptCulture](https://www.softwareadvice.com/product/474525-OptCulture/) **4.7** ([3 reviews](https://www.softwareadvice.com/product/474525-OptCulture/#reviews)) Free trial Free version Integrations Integrations Retail Pro Ginesys One +1 more +0 more +0 more [Freshsuccess](https://www.softwareadvice.com/customer-success/freshsuccess-profile/) Freshsuccess is a customer success platform that helps businesses streamline operations related to customer account health track...[Read more about Freshsuccess](https://www.softwareadvice.com/customer-success/freshsuccess-profile/) **4.6** ([8 reviews](https://www.softwareadvice.com/customer-success/freshsuccess-profile/#reviews)) Free trial Free version Integrations Integrations Salesforce Sales Cloud Jira +43 more +42 more +41 more [Selligent](https://www.softwareadvice.com/product/155125-Selligent/) Selligent is a cloud-based marketing automation solution designed to help businesses create and manage marketing campaigns via e...[Read more about Selligent](https://www.softwareadvice.com/product/155125-Selligent/) **4.6** ([15 reviews](https://www.softwareadvice.com/product/155125-Selligent/#reviews)) Free trial Free version [Churn Assassin](https://www.softwareadvice.com/product/524304-Churn-Assassin/) Churn Assassin is a solution designed to help B2B SaaS companies predict and prevent customer churn. It uses advanced machine le...[Read more about Churn Assassin](https://www.softwareadvice.com/product/524304-Churn-Assassin/) **4.5** ([2 reviews](https://www.softwareadvice.com/product/524304-Churn-Assassin/#reviews)) Free trial Free version Integrations Integrations Slack Microsoft Teams +16 more +15 more +14 more [Revinova](https://www.softwareadvice.com/product/392637-Revinova/) Revinova is an Agentic AI Orchestration and Enablement Platform designed to transform how businesses educate, engage, and conver...[Read more about Revinova](https://www.softwareadvice.com/product/392637-Revinova/) **4.6** ([14 reviews](https://www.softwareadvice.com/product/392637-Revinova/#reviews)) Free trial Free version Integrations Integrations PayPal HubSpot CRM +10 more +9 more +8 more [Maqsam](https://www.softwareadvice.com/product/521118-Maqsam/) Maqsam is a web-based and AI-enabled contact center solution that helps businesses of all sizes across industries such as health...[Read more about Maqsam](https://www.softwareadvice.com/product/521118-Maqsam/) **4.5** ([11 reviews](https://www.softwareadvice.com/product/521118-Maqsam/#reviews)) Free trial Free version Integrations Integrations HubSpot CRM Zendesk Suite +5 more +4 more +3 more Maqsam's Best Rated Features 5.0Real-Time Monitoring See All Maqsam's Worst Rated Features 5.0Real-Time Monitoring See All [Optimove](https://www.softwareadvice.com/customer-data-platform/optimove-profile/) Optimove is a customer-led marketing platform that helps companies get closer to their customers and learn about them. Optimove ...[Read more about Optimove](https://www.softwareadvice.com/customer-data-platform/optimove-profile/) **4.3** ([3 reviews](https://www.softwareadvice.com/customer-data-platform/optimove-profile/#reviews)) Free trial Free version [Hotjar](https://www.softwareadvice.com/website-monitoring/hotjar-profile/) Hotjar is a website behavior analytics tool designed to provide insights into how visitors interact with websites. It is used by...[Read more about Hotjar](https://www.softwareadvice.com/website-monitoring/hotjar-profile/) **4.6** ([542 reviews](https://www.softwareadvice.com/website-monitoring/hotjar-profile/reviews/)) Free trial Free version Integrations Integrations Google Drive Slack +64 more +63 more +62 more Hotjar's Best Rated Features 4.83Visitor Tracking See All Hotjar's Worst Rated Features 3.71Customizable Forms See All 1 [2](https://www.softwareadvice.com/customer-retention/?page=2) ## Popular Comparisons [ LiveAgent vs ChurnZero ](https://www.softwareadvice.com/crm/churnzero-profile/vs/liveagent/)[ WebEngage vs MoEngage ](https://www.softwareadvice.com/mobile-marketing/moengage-profile/vs/webengage/)[ Custify vs Planhat ](https://www.softwareadvice.com/customer-success/custify-profile/vs/planhat/) ### Related Customer Retention Software - [CRM Software](https://www.softwareadvice.com/crm/) - [Client Onboarding Software](https://www.softwareadvice.com/client-onboarding/) - [Contact Management Software](https://www.softwareadvice.com/crm/contact-management-comparison/) - [Customer Experience Software](https://www.softwareadvice.com/customer-experience/) - [Customer Journey Mapping Tools Software](https://www.softwareadvice.com/customer-experience/journey-mapping-comparison/) - [Customer Success Software](https://www.softwareadvice.com/customer-success/)