Overall we're happy and it's good tool to communicate with our website users on the go. The Dashly Android app is quite feature rich Vs Zendesk or Freshchat.

Dashly helps to convert more leads and warm them up for the Sales team. Good alternative to Intercom.

So far my experience is very positive, I keep implementing and the support team is very helpful and always available.

I found the guides they have super helpful and the process was painless. I also love the pricing as I've been paying for basic features on Intercom for years now.

It doesn't have many must have feature like Twitter, Text(SMS) and Whatsapp integrations. You can block or report abuse any chat.

Chatbot, Live chat, Popup, Triggered message, all in one and all easy to set up. Good numbers of integrations, connect to marketing stack with ease.

The setup is just a few clicks and the way to integrate it into any website ist super quick and easy. Chatting with clients feels very confortable.

Dashly helps our company to link up with customers quickly and easily via live chat, and it's been a fantastic tool.

With dashly you can create your chat service in 10 minutes, its customization is great and you can also translate to any language.

It comes with a pop-ups builder, triggered campaignes, lead database and more which allows you to reach out to your users easily.

A live chat, a chat bot, and the unified inbox are all great features that can be easily found. It is also very easy to use those features.

It's difficult to find such great support nowadays.

Feature rich focus on Ecommerce, integrations for that area work great.

Dashly is really easy to use. They have a great customer support team that is very active in online groups.

Central Data at hand with customer (Lead cards). Powerful API for integrations.

Communication has sadly been one of the poorer elements of Dashly.

By putting a part of the sales process on autopilot, a team leader can cut back on the amount of assistance the team members require.

Overall, nice product for business, this is what I need, it can be used for multiple purposes. This chatbot is easy to use and simple to build.

Live chats can get expensive fast and Dashly offers a lot for the price. Its great that they allow you to build a knowledge base as well.

It's a great way to get more leads, and also to enhance customer service. It was a good experience to communicate with the team.

Qualification of leads via chat do not allow name capture, probably this is the only cons that I have found. You must have authentication in place to prevent multiple site visitors count.

It's super simple and easy to deploy. We love the tracking and trigger based pop-ups.

I found this a very fun tool to use on my sites.

I also felt that they genuinely care about ensuring my account is properly set up and I have a good experience with the software.

Dashly is a very intuitive, powerful tool. I am impressed with how well the chatbot builder works.

Limited number of leadbots and triggered messages per plan.

A solid and very cost effective messenger and chat bot solution.

Dashly is an amazing tool that not only saves my time, but also allows me to increase sales in my online shops.

The best thing is that you can create a chatbot for each page. I've created 4 chatbots for my website so far.

All in all, I now feel that I have more control over the transactions made in my shop and, above all, I can quickly help customers find what they need. I definitely recommend it.

I love that It can tie in Facebook Messenger and Instagram Messaging as well as email and messages from the website. Makes it easy to keep in touch with clients and potential clients.

Dashly's customer service was superb in ensuring that it was the best solution for my particular needs. Within minutes, my new live chat widget was up and running on my website.so i like the tool.

Secondly, there so many bugs and glitches as even there's no HTML email/message editor.

So no code skills required. Dashly helped to convert the new visitors from paid ads into leads.

The integrations are also very rich, with all sorts of necessary integrations with all popular communication channels, including Facebook, Instagram, Telegram, Viber, Slack, Zendesk etc.

I enjoy using it especially when the customer's request is straight forward.

It has been a very helpful tool to the customer experience team, more than 7 agents are currently handling our WhatsApp channel because of the help of ebanqo, we are very grateful for this.

The Mobile App closes each time a chat has been ended and then I will need reopen it which takes a few moments. This is inconvenient when we are busy and dealing with several chats at one time.

The solution meets our needs and they continually add new features. For example, the recent addition of Instagram DMs has really been great.

Canned response is effective. Simple customer interface.

Although escalations are attended to in a timely manner, there seems to be a time lag in the resolution of such which sometimes lead to service disruption.

Its flexibility and ease of use. Its availability at any time of the day.

I like that we can customize it to suit our needs and people can get answers even when an agent is not available.

Its consumes much network, and also makes the platform slow and drags alot.

Ebanqo is a great customer conversational tool for your business. Its dashboard helps me to see customer conversations, create and track push notifications, analyse the messages with my customers.

It's a good platform which helps to aggregate and streamline all customer communication channels.

Ease of use and pricing is perfect for the business. I could practically expand my team with no additional cost per user.

The frequent updates and error responses that come after.

Availability is commendable. The history of customer service is sufficient for good case management.

The analytics and reports available have been the best feature so far. Also, the Ebanqo Team has been supportive through the on boarding process of the software.

The fact that we can have several support reps attending to customers from our WhatsApp channel.

US Dollar

Dashly allows marketing professionals to collect leads, centralize user communication, launch sales campaigns and analyze their performance on a unified platform. Product managers can identify and resolve bottlenecks in the sales funnel, monitor user journeys, build onboarding campaigns for specific segments.

Customer executives can quickly respond to clients' requests, answer queries using the built-in knowledge base and launch NPS campaigns.

LongDescription

Real Time Analytics

Engagement Tracking

AB Testing

Website Analytics

Multi-Channel Marketing

Surveys & Feedback

Lead Capture

Activity Tracking

Transfers/Routing

Customer Segmentation

Drip Campaigns

Real-Time Monitoring

Customer Service Analytics

Knowledge Management

Multi-Campaign

Offline Form

Audience Targeting

Calendar Management

Template Management

ROI Tracking

Data Import/Export

Campaign Segmentation

File Transfer

Customer Support

Lead Generation

Email Templates

Subscriber Management

Email Distribution

Lead Management

Email Marketing

Mobile Access

List Management

Proactive Chat

Multi-Channel Data Collection

Transcripts/Chat History

Performance Metrics

Multi-Channel Communication

Marketing Automation

Landing Pages/Web Forms

Real-Time Notifications

Customizable CTAs

Real-time Updates

Email Management

Dynamic Content

Event Triggered Actions

Visual Analytics

File Sharing

Activity Dashboard

Alerts/Notifications

CAN SPAM Compliance

Reporting & Statistics

Knowledge Base Management

Segmentation

Website Visitor Tracking

Geotargeting

Chat/Messaging

Customizable Templates

Real-time Conversations

WYSIWYG Editor

Image Library

Real-time Consumer-facing Chat

Interaction Tracking

Dashboard

Spam Blocker

Email Automation

Real Time Reporting

Customizable Branding

Chatbot

Reporting/Analytics

Contact Database

Mailing List Management

Campaign Analytics

Lead Qualification

Social Promotion

Auto-Responders

Customer History

Tagging

Third-Party Integrations

Appointment Scheduling

Live Chat

Campaign Management

Virtual Assistant

Email Response Control

Search/Filter

Support Ticket Management

Sentiment Analysis

Feedback Management

Customer Communication

Email Campaign Management

One-to-One Messaging

Pricing is based on the number of unique visitors and the features you select.
It could be a Business chat or an Automation plan.
Business chat is the best for direct messaging: sales on the website, support in the product.
Automation plan is ideal for advanced messaging: Lead qualification, onboarding campaigns, nurturing sequences, and analytics.

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

Chat

Self-Employed

2-10

11-50

51-200

201-500

501-1000

1000+

Dashly

In Person

Live Online

Documentation

Videos

eBanqo is a customer engagement/communications platform that helps SMBs across all industries to extend their services and offer support on popular messaging channels like WhatsApp, Twitter, Instagram, Google's Business Messages, Webchat and Facebook Messenger.

If you'd like a platform that aggregates chats from all channels, enabling you to respond to them from one dashboard or an AI chatbot that responds to inquiries 24/7, giving you more time to focus on important tasks, you'd like eBanqo Messenger.

In addition to these, you can automate workflows that enable your customers to self-serve, either to complete purchases or to resolve issues without speaking to anyone.

Other benefits include Push notifications feature to enable you to send broadcast messages from one central platform to different messaging channels like WhatsApp, Facebook Messenger, Twitter and Instagram, a mobile app to enable you to chat with customers anywhere, anytime and integration into back-end systems and third-party apps including popular CRM like Zoho, Hubspot and Zendesk

Personalization

Customer Database

Social Media Integration

Communication Management

Automated Routing

There are four pricing plans starting from the free plan to the enterprise plan.

- Free Plan: AI chatbot + Live chat with 100 customers on Instagram, Facebook Messenger, Webchat and Google's Business Messages

- Starter Plan: $10 for AI chatbot + Live chat with 600 customers on WhatsApp, Instagram, Facebook Messenger, Webchat and Google's Business Messages

- Plus Plan: $35 for AI chatbot + Live chat with 2,400 customers on WhatsApp, Instagram, Facebook Messenger, Webchat and Google's Business Messages

- Growth Plan: $120 for AI chatbot + Live chat with 10,000 customers on WhatsApp, Instagram, Facebook Messenger, Webchat and Google's Business Messages.

- Enterprise Plan: Unlimited monthly chat customers with custom bots, automation and integration into third-party tools, premium support, and custom reports.

All plans come with an FAQ bot, unlimited agent seats, Hubspot, Zendesk, and Zoho integration.


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