Sematext Cloud vs Device42

RATING:

4.8

(29)

Sematext Cloud has 29 reviews and a rating of 4.79 / 5 stars vs Device42 which has 60 reviews and a rating of 4.85 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.8 (29)
4.8 (60)
Ease-of-Use
4.5 / 5
5 / 5
Value for Money
4.5 / 5
5 / 5
Customer Support
4.5 / 5
5 / 5
Functionality
4.5 / 5
4.5 / 5
Last Review Written
April 8, 2024
November 16, 2023
Pros/Cons
  • Pros

  • Easy to use and extremely fast to filter log data. Ready-to-use Java and Android libraries made integration a very fast process.
  • Sematext is very easy to navigate by providing a nice interface environment without complicated clutter. The documentation is also amazing.
  • Cons

  • Missing feature: Filtering the context view (e.g. if there is an exception, displaying its context works, but I cannot limit that context).
  • Documentation missing for old agents - Ubuntu < 16. Agent once crashed - cause is still unknown.
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  • Pros

  • Great support team for help with installation and issues with certain OS discoveries. A lot of information is available without the requirement to deploy agents first.
  • Easy to use, if you need a feature just request it and they usually get right to it, and customer support very responsive.
  • Cons

  • Another dislike is when I used the SNMP auto-discovery. It discovered even all of the non-pertinent VLANs.
  • This product has some limitation in current version, what could give use some manual job.
Read all user reviews
Pricing Range
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos