We have been using Auto Entry as a firm for a couple of months and we’re really impressed at how much time it can save, level of accuracy and convenience. As a medium sized accountancy firm we are always looking at options to save labour hours inputting data and so far it is a good inexpensive solution. Purchase invoices are easy to process, we mostly upload all the invoices we want to process as one PDF and leave Auto Entry to process them, but there are options to process multi-page PDFs and more detailed breakdown. It will read the Date, Supplier name, and amounts, net of VAT and gross including it. When Auto Entry and QuickBooks are linked up, all the Suppliers, Customers and the Chart of Accounts are linked, to the supplier account and relevant nominal can be selected from a drop down, which Auto Entry remembers going forward. You can ‘’Approve’’ invoices that are ready to import and sync up with QuickBooks. Sales work very similar to Purchases. Bank statements are processed quickly and are usually accurate, saving us many hours that our staff would have to spend manually summarising. The files at the end can then be either downloaded as an excel file or imported into QuickBooks. In terms of chargeable time it is inexpensive, freeing up time to work on other tasks. When we first tried out Auto Entry, there is a chat box and the bottom right that lets you know what advisors are active at that time. They were very helpful at the start when navigating it. - On behalf of Jerroms

Occasionally a figure may be incorrect when converting bank statements, however this is very rare. Sometimes a duplicate items on an invoice may occur when processing purchase or sales invoices, Again quite rare.

even when we have to manually put the order number in before we publish, it is still saving time.

AutoEntry attaches the invoice in to Sage. the chat is very responsive and friendly.

It does not automate if you need your order number in Sage. It is a lot more expensive than the competitor.

Terrible. Have not been able to access for a month . . . and my creditors are screaming. Honestly, do not risk it with this product.

I've been a customer (and pretty much a fan until recently) for more than 3 years and loved the automatic entry of invoices. Certainly beat manual entry. That said, the interface is very poorly design and generally very buggy in many ways. I was happy to put up with all of this, until recently when I could no longer even log on!!! Keep in mind all my creditor invoices are on this system . . . and the customer service team told me this was a "bug the team is working on". Essentially the 2FA failed and they have not resolved for a month! No work-around offered til just now (and I am still waiting after contacting their help desk again hours ago).

IT Service Management is terrible. Very buggy and very major bugs are unresolved for week!

I am glad to use it, save lot time .

some future not there , like undo invoice, soon you chat with help team, they sort it straight away. I won't say any pros

expensive , worth to buy. it will better if 9 pounds 200 Invoice

I love it I actually hadn't realised how much I needed something like AutoEntry.

I love that it tells me where there are gaps in my data. It means I don't have to sift through bank statements to look for missing data. It is quick too. Customer services have been amazing and the training is exceptional.

I hadn't realised I would use it so much and it would cost as much as it does. It is still really reasonable in the grand scheme of things.

Rubbish.

Nothing, it's rubbish. I have detailed why in my "cons" answer.

Everything. It is SO slow, it doesn't have the option to code to "projects" for Sage One and when I asked the team if they had that option they just said "no" and haven't added that feature. There is a software that isn't part of Sage which you can link to Sage which has this feature so why can't the people who actually made Sage and Autoentry have this option?? Doesn't make sense and seems kind of lazy to me.

Accuracy is ensured, reduced admin time and seamless integration to cloud accounting, this is awesome.I have had the previllage of meeting the team, I trust the brand, product and people.

I work with clients that deal with PDF and hard copy bank statements, my accountants are reduced to data capturing for hours, the seamless upload of these documents and bulk import/Integration to accounting systems save so much time and afford them to do what they do best: produce vital financial information to business in time.

The billing method: credits.In an ideal world this is great, my Account clients deal with clients that have huge amounts of PDF and print outs which prove to be more expensive for them to render thier service.

An intuitive product that delivers what is says - sales invoices, purchase invoices and bank statements seamlessly delivered into the accounting product (Quickbooks Online) in super fast time. The access rights are very flexible meaning we can work with clients who we also set up to use it and the recently added App makes it even easier for them. Its 'Pay As You Go' pricing structure is extremely attractive, with every useage credit available across all clients so there is never money wasted on unused capacity - unlike other similar products. Efficient, inexpensive, consistent and reliable, all backed by great support - I wonder how I managed without it.

None at all. ... but I did have to invest in a better scanner to cope with the volume I am now putting through Autoentry!

Literally does everything - Bank Statements, Sales Invoices & Purchase Invoices. The credit system is credit for accountants and they rollover on unused credits Now has a phone app mean it can be used for every function Picks up individual line and descriptions from invoices is brilliant. Good customer support form Multi-currency function works Works on QBO, Xero and Sage Desktop!

Expenses module not fantastic - would use Expensify for this all day long Uses quite a lot of credits fro scanning bank statements

The ease of uploading bank statements for data extraction

The inability to purchase credits in bulk

The pricing structure for AutoEntry is spot on in terms of paying what you use and carrying over of credits. AutoEntry copes very well with bulk invoices and has a good range of 'rules' to code the transactions. Once rules are set up, they are applied to the inbox instantly, so mass processing for bulk invoices is very efficient. AutoEntry copes with complex tax summaries and foreign currency quite well. Another unique feature, as compared to Receipt Bank, is the ability to process sales invoices. Some of our clients use 3rd party software to raise invoices, which does not integrate with the accounting software, so AutoEntry provides a cost-efficient 'bridge' between the two. Bank statement processing is unique and quite quick, but does require good resolution scans. The ability to import digitised bank statements directly into the accounting software (we use Xero) is excellent.

We have had some issues with the app, where receipts go 'pending' and never make it to the software. Because of the bugs in the app and the client experience, we stopped using AutoEntry for some clients, but it remains the software of choice for internal processing. The functionality of the app is very limited - there is no editing or leaving notes, it is simply view and publish. OCR technology is not as powerful as, for example, Receipt Bank, so some supplier details are not picked out accurately. The support team are sometimes slow to respond (sometimes in excess of 72 hours) and some of our issues didn't get a satisfactory resolution.

There are some behaviours you need to learn to get the best out of it but generally few issues. Very intuitive and love the fact that company adopts a consistent approach i.e. if it works why mess with it and upset happy users.

Easy to use and multi platform via internet Browser. Very good on Apple iPad, Mac and Windows 10

Would recommend that the document rejection process is improved as it is difficult to quickly check what went wrong or to say download all rejected documents for re review

[SENSITIVE CONTENT HIDDEN] is always on hand to help with any issues I have within minutes of asking for help. Nothing is too much trouble and she ensures all queries are sorted efficiently.

It is very easy to use and saves alot of data entry time.

working remotely isnt always as smooth as I would have hoped.

Overall happy with product, we are a small business and it definitely saves time ...

Ease of use and deployment are definitely the best features. It saves me a lot of time and attaches a copy image of every invoice to the accounts package. I currently use Sage and the integration has been pretty faultless. Even when you do bump into an issue (which I have had a couple) the team are quick and helpful to get it sorted.

It can sometimes struggle with 1's and I's on invoice numbers which can be problematic, other quirks can be having to constantly force an accounts package sync update when you have changed something in your accounting software, this would be best done at every sign in ?

I like that my clients can upload all their receipts and invoices. Very little paper and storage of files. I also find that my clients do not lose receipts as often.

When I send the link to a client to download the app and sign in there seems to some difficulty in getting them signed up. It seems like my client ends up having to sign off then back on and reset pin number.

I am able to remotely work as all invoices are able to be loaded for me to see.

I find that the Customer Support for Auto Entry is amazing. Whatever time of day or evening there is always someone to answer and deal with my problem. The invoices are easy to locate, see and print or email if necessary.

I have worked with Receipt Bank and whilst there are some features of their product that work better with Xero Auto Entry is the product that works best with sage. It would be helpful if Auto Entry could incorporate some of these features ie a n easier way of allocating the bank account that has paid an invoice. This would make the various bank accounts easier to reconcile.