All PhraseExpander Reviews
1-25 of 137 Reviews
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Michelle
Hospital & Health Care, 10,001+ employees
Used less than 6 months
OVERALL RATING:
5
Reviewed May 2022
pretty cool app for formal papers/documents
Brad
Verified reviewer
Pharmaceuticals, 10,000+ employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2019
Awesome support!
Highly, highly recommended. Great software and, even more important, great product support!
PROSThis software has been easy to use since day one. Very intuitive. Also, it has so much more functionality than simply a "phrase expander" that I've become addicted to it. My favorite extra part is starting applications with keyboard shortcuts. It's just great software. But I recently learned about the best part of PhraseExpander. I had an issue with a software update, so I emailed the developer and, within a minute or so, I had a response right back. He was so on top of the issue that I couldn't keep up! I've never experienced that kind of tech support anywhere. BTW, he figured out the issue and sent me an updated version so quick that I never felt for a minute that I was running without the software. I hate writing software reviews because I usually find them fake and insincere, so I guess it says something that I'm actually writing about PhraseExpander. You can trust that not only does the software work well, but if you have a problem, you won't be stranded trying to figure out how to fix it from some blog or website.
CONSLove it all, not a single issue with this software.
Rob
Education Management, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed September 2020
Best way to save time
The software works very well and support is superb. I cannot imagine not using this anymore and during out classes about entrepreneurship I always mention to the students to consider this.
PROSThis software enables me to quickly fill in information in emails, documents, websites and anywhere where I need to write text. Not only text can be expanded based in certain combinations of character of shortcuts but also customized via forms. Before we copied and pasted text and adjusted it but this was time consuming and mistakes where made. Now the variable pieces of text can be adjusted with a form and this helps me to not forget about each think I need to addapt. Also correction of typing is very useful. Sharing is also very useful. I create form on one laptop and on my other laptopn everything is synced> I can imagine that this is also useful in a company with several employees.
CONSThe basics of the forms are quite easy to implement but sometimes I need some additional time to figure out how to tackle a problem in the forms. Working with the variables can sometimes be complicated because this is not something I do daily. Sometimes that is why I procratinate sometimes making a certain form. However, support is great and fast. And when the form is finally ready it saves a tremendous amount of time.
Reasons for switching to PhraseExpander
PhraseExpander is better and has more functionality.
sukhwinder
Health, Wellness and Fitness, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
3
EASE OF USE
4
VALUE FOR MONEY
1
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed April 2021
Expensive can use only on few machines
Except being expensive and restrictive policy in terms of number of machines it can be installed I think it is very good.
PROSIt is easy to use , it works and make life easier feels like everything is on your fingertips.
CONSIt used to be unlimited now limited to 5 or 6 machines. I think it should be allowed at least on 10 machines. During this pandemic we have home. office actual office and lap tops for comfort you easily run out of number of computers you can install it on. why went from unlimited to very limited.??
Bonnie
Information Technology and Services, 501-1,000 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2017
I did research to find the best text expansion program available for Windows; PEx does even more.
-Saves me time: about ten hours per month, demonstrably. -Keeps my right wrist healthy: the more I can use PhraseExpander for input or switch to different windows or applications, the less I use the mouse. -Cuts down on "menial" activity like typing, tracking, file renaming. -Makes work more interesting because I think of ways to use PhraseExpander to speed up my projects.
PROS* Saves me about ten hours per month in typing, looking up numbers or phrases, flipping clipboard snippets, and switching apps/windows. * Data: Keeps detailed statistics. * Interface to the shortcuts is very detailed and flexible, allowing user to group and sort in many different ways. * I like the ability to toggle Auto Expansion on or off with a lightning bolt icon, for each and every snippet. * Easy to duplicate an existing snippet and tweak it for another use, another state, another facility... * Provides automatic inline search, a great help if I haven' t memorized an assigned keystroke yet. * Can easily set up a few expansions to start... later when you're more familiar with it, go back and organize the interface or flesh them out. * Customer service is very responsive; the developer has personally helped me a couple times. For Mac users: PhraseExpander is like a strange marriage between TextExpander, Alfred and Keyboard Maestro. It has greatly improved my workday relationship with Windows.
CONS*Could be used as a Launcher, except it doesn't index commands or locations automatically; must be set individually. *There was some learning curve the first two weeks; I definitely had to look some things up online or in the manual. *Would like to be able to sort the statistics data, I could mine it for more ideas.
Rachel
Real Estate, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed March 2021
Save time and cut down on typos!
The program is really good and the customer service is excellent. I've run into a few bumps (see "cons" above) but so far nothing that has made me want to go back to a different utility.
PROSI really love the automation, variables, flow, and data features. I'm continually finding new ways to put them to use to save time and improve accuracy and consistency.
CONS1. I'd like more flexibility in terms of what can be used as the expansion key. For over 20 years using other expansion software I used the semicolon and I'm having a very hard time breaking that habit. 2. I wish the popup suggestions window was wider to show more of the description. I have a lot of templates that all start the same way but end differently. 3. I wish the order of the suggestions could be rearranged to override alphabetic order. For example, "ht" suggests "hemithyroid" and "hypertension." Since I use hypertension much more often than hemithyroid, I would choose to have hypertension be at the top of the list. 4. I wish I didn't have to open PE and use my mouse to activate/deactivate glossaries. My other program had the ability to switch glossaries with a key combination and I really miss that.
Reason for choosing PhraseExpander
More and better options for automation and flow, better user interface, better value for the money overall.
Reasons for switching to PhraseExpander
I switched primarily because of cost. Now that I've been using PE for a while I appreciate the nice user interface and additional automation features too.
Toby
Mental Health Care, 1 employee
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2020
Versatile solution without any real limits
It is boundless in its application. I have been using PhraseExpander for over 5 years. I used it as an IT Administrator, and I use it in my current, transitional job as a manager of the Friends University Cyber Security Lab. I am also full-time student in the Marriage and Family Therapy masters program at Friends Univerity,and I use it constantly in my client documentation. From CLI commands in Unix to filling out a DSM-5 diagnosis, PhraseExpander doesn't let me down.
CONSThe autoupdate is not so "auto" in the Sharing feature. I have autoupdate configured, but if I make a change in a template, then that change will not update until I "Send Changes". So, if I make a change and forget to sycn, then that change won't be there on my other device. I will say, though, I was having to make a backup and restore the database if I wanted it on more than one device. Sharing is a HUGE benefit. Coupled with Microsoft OneDrive, it does work fabulously.
Reasons for switching to PhraseExpander
I used VB scripts, auto-complete and macros to accomplise Microsoft Office what PhraseExpander can do across my entire system.
Anonymous
1,001-5,000 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
4
FUNCTIONALITY
5
Reviewed September 2022
Great way to save time in typing
Overall PhraseExpander is a great time saver when typing frequently used phrases. It keeps things organized and it very easy to add, edit, and upload phrases
PROSI use this software when teaching to pull up frequently used phrases. I like that you can easily add, edit, and even upload glossaries of phrases. Huge time saver when teaching and we use some phrases very often
CONSThere are lots of steps you have to take to create some personalized phrases - like fill in the blank phrases
Reasons for switching to PhraseExpander
Company decision
Anonymous
1 employee
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2020
Easy to use software but ...
First I tested it and figured very quick out that only the Professional version fits my needs because I needed the dynamic templates. Now I don't want miss all the features PhraseExpander offers me. It saves me each day a lot of time by autofill things what I use on daily basis.
PROSThat it is easy to use this software. Also easy to customize to your own needs Saves a lot of time.
CONSThe license model. That means that usual a license starts when you buy a license or upgrade one. At prase expander if you bought it for example in March and renew your subscription for example in July of next year your subscripton runs then not from July to July it runs then from July to March of the following year.
Reasons for switching to PhraseExpander
More features and more easy handling
CHAD
Hospital & Health Care, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2019
Great time saver
Phrase expander has been great! We can now chart more quickly and efficiently. Not only have the macros helped to fill in quick templates, but we can now use it to query data from different formulas and questionnaires. When charting before we had to open a excel file, fill in all the data, transfer the data back into the chart then upload the whole excel file into the chart. With 6 doctors, trying to make sure we had the correct file was even more time consuming, and we had to worry about patient data stored on our hard drives. Now everything is calculated and entered directly into the chart for easy access and easier compliance.
PROSReduces significant time while charting.
CONSThere are a few extra steps to input into a flash text field.
David
Verified reviewer
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2018
"Expands" my EHR's capabilities
Allows me to save a lot of keystrokes with the repetitive things I type as I document my patient encounters. I bill based on documented work, but talking and counseling patients doesn't get documented, so if I give the same or very similar advice over and over (diet counseling, exercise counseling, etc.), PhraseExpander gives me the ability to quickly enter that information.
CONSI wish it had actual check boxes, but that's a limitation also in the web-based cloud EHR I use, so even if PhraseExpander had it, I couldn't use it.
Vendor Response
Hi David, Thanks so much for your comments. You can certainly use checkboxes and grids inside PhraseExpander. Please check this guide https://docs.phraseexpander.com/article/29-create-fill-in-templates
Replied May 2018
Sheri
Medical Practice, 501-1,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2019
Phrase-Expander Enthusiast
Phrase Expander has removed barriers to documentation efficiencies throughout our organization. We are able to build glossaries and share amongst team members. This has enabled us to create standardized processes which are easy to maintain and update. It multi-functionality works with a variety of programs removing duplicative efforts when you experience a change in software. I appreciate the collaboration and support we have received from Representative and his team for the past 3 years.
CONSI do not see any cons with this software.
Vendor Response
Thank you for your review, Sheri. It had been a real pleasure serving you for the past years and we are exciting for the new possibilities you'll gain with the new PhraseExpander 5 that includes conditional logic and dynamic templates.
Replied February 2019
Thomas
Accounting, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2021
PhraseExpander 2010 review from a CPA
The problems we have solved primarily surround email templates that multiple staff members need to send to clients in a consistent way. We also use it to automate various phrases used in our PM system.
PROSEspecially in the world of Windows, there are not too many great text expander options available. Having said that this product accomplishes simple text expander features as well as advanced macros etc. It is truly a phenomenal product, and also can be used to set up templates for consistency across the organization.
CONSThere are really no cons. However, I would like to see the product expand with customizing macro templates, etc. for other industries besides medical.
Reason for choosing PhraseExpander
Quality, ease-of-use, and advanced features
Matthew
Legal Services, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
3
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2020
Surprisingly Powerful, Indispensable to My Work
Strong report writing capabilities that permit complex reasoning processes to be simplified into a template that a less skilled/knowledgeable individual can use, and achieve the same result.
PROSThe template builder has made a world of difference to me in developing systematic and reproducible templates that make creating intricate arguments, reporting, and data reviews simple.
CONSThere is definitely a learning curve to understand the capabilities and significant time required to build your templates in the first place.
Reason for choosing PhraseExpander
Cost and time to implement initially, but the newer template building capabilities may obviate the need to upgrade even as we grow.
Matthew
Medical Practice, 5,001-10,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed February 2017
Saves time and makes text templates easy.
As a physician, I type the same thing over and over again in multiple notes. It was very easy to program and create my own note templates using PhraseExpander and save a ton of time letting me use my own personalized templates. It lets me bypass IT and multiple committees and gives me the ability to create all my own personalized templates with ease, saving me lots of time typing.
PROSEasy to use and saves tons of time.
CONSSorta costly with some initial learning curve hurdles. The price is worth it in time saved though and version 5.0 will make the note templates very easy to create making this a easier to use very good template software rivaling that of some of the big EMRs (without the need for IT and multiple committees).
Eduardo
Consumer Services, 201-500 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2017
The software itself is very helpful, easy to use. The customer support was very helpful.
On a regular basis as a customer support agent, I had to sent almost 40 emails per day, with Phrase Expander I was able to save time and send more than 40 emails daily. Andrea, the CEO was extremely flexible with the free trial period.
PROSThe commands and transcripts are very easy to set on your account. It made my typing faster and easier. The customer support was extremely helpful with us while using the trial version and they help us transitioned to the paid version.
CONSWhen I upgraded to the paid version or the free trial expired all of my commands were removed. Due to this, I had to type everything again.
Vendor Response
Thanks for your feedback and nice words, Eduardo. I'm sorry you had problems when moving to the licensed version and that you had to reeenter your phrases. Not sure of what happened but DATA IS PRESERVED when registering the product. PhraseExpander also automatically backs up your data so you are always be able to restore your phrases. If you had got in touch with me, I could have helped you out and restoring the information.
Replied September 2017
Stuart
Hospital & Health Care, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2020
An essential part of my daily workflow
Greatly reduces the burden of EMR and correspondence.
PROSFast, seamless background program that speeds my data entry in EMR and correspondence.
CONSWould like more detailed information about using the advanced feature set so that I can become more proficient at using its deeper features.
Reason for choosing PhraseExpander
Much, much better support!
Reasons for switching to PhraseExpander
Poor support with Phrase Express, although they do appear to have a sophisticated product. Other products just didn't have the range of features or wouldn't work with my EMR.
MANSOOR
Medical Practice, 1 employee
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed November 2017
THIS IS EXTREMELY USER FRIENDLY SOFTWARE. It has made a great deal of difference in my daily work.
EXPLAINED IN DETAIL IN MY REVIEW
PROS" I am a physician and I like to document my patient's notes while I see them. This software is very intelligently designed with a ton of functionality. I have customized it to my practice needs. It has reduced my documentation time, cut down typing errors and made my notes look very professional.
CONSIt is a hard question. Perhaps more functionality in text formatting and ability to insert tables with formulas or calculators can enhance the features.
David
Medical Practice, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2017
Can't practice medicine without it.
see review
PROSI use an AWESOME EHR (Elation Health), but it does not support full visit templates, so PhraseExpander is a lifesaver. It allows me to set up shortcuts that would otherwise force me to type repetitive phrases, paragraphs, procedure notes, advice given, and forms over and over and over... and over again. PhraseExpander saves me 30-120 minutes a day of time, but incalculable frustration. I would call that priceless.
CONSMaybe the price, but considering how much time it saves, totally worth it. I do wish it handled graphics, but my EHR doesn't support imported graphics, so maybe a moot point.
Jonathan
Health, Wellness and Fitness, 5,001-10,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2017
Most useful tool for ambulatory practice I have ever used
This program has changed every aspect of my daily clinical workflow for the better. The customer support is unparalleled and the frequency and value of the updates are the envy of any other program. I cannot recommend this program enough. The depth of options continue to impress me and I continually find new ways to tweak my charting each day.
PROSease of use, depth of options and ability to modify templates.
CONSunable to do algorithmic templates. (ie. if this box in a list is clicked then do this series of functions and text)
Jada
Medical Practice, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2018
I find PhraseExpander to be easy to use and it makes my life so much easier.
It saves me so much time and effort in doing my work.
PROSI like that I can sync PhraseExpander between the computers that I use. If I need to travel, my PhraseExpander is there on my laptop with all my phrases and shortcuts. It is so easy to add new items into PhraseExpander.
CONSOff hand, I cannot think of anything that I do not like about PhraseExpander. I am just happy with the product.
Amy
Hospital & Health Care, 1 employee
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed April 2021
Makes charting significantly easier and faster
I love that it syncs with the keyboard, so you don’t have to be in a particular program for it to work. This year I spent time making a complex macro to help me quickly select the correct CPT code according to the new 2021 rules. Saved me a ton of time.
CONSI really don’t have any real complaints, I’m perfectly happy using it daily.
Klaus
Music, 1 employee
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2020
PhraseExpander saves Time
PhraseExpander is the best program of its kind. It has already saved me a lot of time when composing emails, letters in Word and other programs. A template can be created for all requirements and executed very quickly in the document. The service is excellent and very quick.
PROSI like to program my own templates for every need. Phraseexpander saves much time.
CONSIt's easy to use and has many features other programs are missing
Reasons for switching to PhraseExpander
My old product wasn't very usefull and there where less functions than in PhraseExpander.
Danny
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2018
Happy with application
PE saves time and cuts down on errors...employees love that a they can populate notes via PE. I like that the developers are constantly working on making it better and efficient.
CONSiOS version would ideal for C level employees so they can take advantage of the software without using a vm
Volker
Information Services, 1 employee
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2021
Daily driver for catalogization and emailing
I'm using PhraseExpander for many years on a daily basis, thus, it has become an important tool which cannot easily be replaced.
PROSIn contrast to other products, PhraseExpander always works flawless.
CONSAfter years of usage, I'm still confused with templates, glossaries and databases.