All Autocene Reviews
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Siamak
Verified reviewer
Computer Software, 2-10 employees
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2020
Great solution for process automation
Very positive experience with the software and the team. I provide technology management advisory services to my clients. Autocene is in the list of strategic tools that I recommend to my clients as a easy-to-implement and high quality tool to automate data capturing, repetitive controls, and user interfaces with full integration with the core business systems. I have recommended Autocene for improvement of processes such as Human Resource (capturing and validating leave of absence, time-off, etc.), Operations Management (evaluation of vehicles in a Fleet Management company), and Construction (real-time feedback on work progress during building construction).
PROSEasy and efficient way to connect to existing objects such as forms and data entities. Also, you create your own forms. The software provides smart functionality to capture unstructured data such as email address. It provides great functionality to rapidly creating various user-oriented data entry mechanism, apply intelligent workflow rules, and route the data to different business systems.
CONSNo essential feature is missing. I expect the software functionality will be enriched by expanding the usage of AI and ML. Also, a variety of objects created in different projects could be stored in a "knowledge base" that could be leveraged by different companies.
Reason for choosing Autocene
Ease of implementation and the focus of system functionality on its core capabilities instead of providing an overwhelming number of functions without sufficient depth. Also, the time-to-value of learning and creating new cases using Autocene is very high as compared to some of the most commonly competing solutions.
Yasmin
Research, 501-1,000 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2019
Great product, even better service!
FormVerse has resulted in more efficient processes, visibility throughout the life of a form and transparency for users. It is currently being used primarily for HR related forms, however we can see FormVerse being used in all of our Support Services departments in the near future. FormVerse has been the solution to a previously chaotic process which involved lost forms, confidential information being passed around on a piece of paper and illegible or incorrect information. I receive very positive feedback from our Management team and end users.
PROSWe are an international client and operate in Australia. Despite the distance and timezone challenges, the communication and level of service has been outstanding. For example, FormVerse made themselves available on a Sunday afternoon (their time) in case there were issues resulting from one of our systems being updated on a Monday morning. The whole team has been committed to our business and never fail to consider a request and I can't recall a time they were not able to offer a solution.
CONSSometimes when changes are made to an established form it can result in a few small issues here and there that can be hard to predict. Once they are notice, they are rectified promptly so they have not impacted the end users experience. There will always be challenges when it comes to implementing software. We have faced very few with FormVerse and when there have been challenges, they are there to fix it straight away!
Stephen
Non-Profit Organization Management, 51-200 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2023
Exceptional Partnership
My overall experience with Autocene has been overwhelmingly positive. They have consistently demonstrated a high level of expertise, responsiveness, and a genuine commitment to meeting and exceeding our needs. Their team's dedication and the quality of their work have made them valuable partners in our projects.
PROSI appreciate Autocene for their exceptional collaboration. They have proven to be not just great partners but outstanding in understanding and exceeding our requirements. Working with them has been a pleasure, and their ability to seamlessly meet and surpass our needs has made our partnership highly productive.
CONSAt this time, I can't identify anything that I dislike about Autocene. Our experience with them has been consistently positive.
Devin
Architecture & Planning, 51-200 employees
Used monthly for less than 2 years
OVERALL RATING:
3
EASE OF USE
3
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed March 2022
Excellent Customer Support
It's good that the State authorities are starting to come into the modern world, but there's still some kinks to iron out. The customer support team was outstanding, though.
PROSThe customer service team was excellent, I had an issue with one of my subconsultants not appearing in the application and I was able to contact them and have them on the issue within hours.
CONSSomewhat glitchy. Sometimes I find I have to save as a draft when submitting qualifications or else they won't be remembered by the program.
Chris
Logistics and Supply Chain, 201-500 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2023
Autocene System
Autocene never said no they couldn't do any request we made. Autocene was also very creative in how our platform was designed. We didn't have to fit into a boxed system. They created our own personalized system.
PROSAutocene's non-code system makes it more flexible in design and creativity to develop a personalized system to meet your needs.
CONSFairly new system so no cons at this time.
Reasons for switching to Autocene
Autocene is not only a user friendly project for us the owners, but our contractors concur with the ease of use of the system.
Kevin
Industrial Automation, 10,000+ employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed August 2019
Implementation of Sarbanes-Oxley workflow application
The first application on which we ported to FormVerse, was a Sarbanes-Oxley compliant workflow tool, which is used by internal employees. It supports several levels of approvals as part of the workflow process. The Consulting Services team were top notch, and provided guidance and best-practices to assign in our implementation.
PROSThe FormVerse application was easy to implement, under the guidance of their Consulting Service team. They provided my team with training, which was very thorough, on the configuration and programming of the FormVerse toolset. We have been very impressed with the skillset and professionalism of all team members from FormVerse. The FormVerse platform has been working well for our implementation, and we continue to identify additional projects where this technology will be implemented.
CONSThe FormVerse toolset does rely upon Microsoft's InfoPath, which has been identified as having a limited support timeline. The team at FormVerse is working on a replacement for the sunsetting InfoPath infrastructure, and I have confidence they will provide a solution which will work well.
Reason for choosing Autocene
Cost of ownership and the simplified configuration of FormVerse, were the main factors. Additionally, since FormVerse uses Microsoft InfoPath, which is well supported in the IT community, it is easy to find training and documentation to support additional internal development.
Bill
Government Administration, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2019
Solution for Selection of Building Designer Selection
For more than a year I worked with FORMVERSE on a complex online designer selection system for the Commonwealth of Massachusetts. The system will be used by thousands of architects, engineers and public officials related to billions of dollars of building projects each year. Now we have a database of designers, a way for them to register and meet disclosure requirements, track evaluations and references, post our public notices and allow designers to apply, all online.
PROSThe product was customizable to the point where it was able to meet all of our needs to allow for online use by thousands of engineers, architects, subconsultants and MA public officials. It has features that I had not even thought of when we sent out our RFP!
CONSIt takes a lot of work on the user side to develop a solution such as this just to be able to envision what you want it to do. IT people think in terms of workflows that I might not see the connection and it took awhile for me to understand their vernacular.
Reason for choosing Autocene
Not being an expert in IT, it was difficult to get up to speed on the technical attributes of various products. While I identified several that appeared able to get it done, it came done to me feeling comfortable with their senior staff giving me assurances that they could meet our needs and that I would be happy with the product. They were true to their word!
Claire
Government Administration, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2021
Designer Selection Board - Autocene
[SENSITIVE CONTENT] is extremely knowledgeable and always responsive to our needs. He makes himself readily available when staff and/or design firms have issues with using the system, especially when there is an application deadline and firms need our immediate attention.
PROSI like how firms are able to submit their firms information and it will be available to others. It is great for firms to be able to submit applications electronically and view/download the information. There are other features that firms are able to submit such as their firms disclosure statement, references. User agencies are able to submit evaluations on firms. Overall the the system works well for our agency.
CONSAs for any software system, there are glitches and problems that occur but are quickly solved by Autocene. At the moment I do not have any dislikes about this software.
Anonymous
1,001-5,000 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2019
Formverse Application Review
Great, from the time we had our first demo to the implementation of our first form our experience was great. Company is very professional, easy to do business with, very knowledgeable about the product, they offer training, and follow thru to make sure you are taken care of.
PROSNo Pressure Sales Cost Ease of use Flexibility to perform complex work flows and interface with other systems Data archiving and report writing Training Product is very stable
CONSUpdates to the email client need to be coordinated with the application upgrade. Backward compatible client versions would the server to be updated and allow end users more time to complete the email client upgrade. We experienced this once, it did not slow down the project just took a little work to schedule the updates.
Nick
Government Administration, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2023
Autocene Review
The developers who work on our project are always very attentive and are quick to respond/resolve any issues we may be having. Autocene was able to customize this application to our specific process. The application is able to integrate with our other applications very easily.
CONSThe workflow took some getting used to, but once users were able to understand the application, it was very helpful!
Steven
Government Administration, 5,001-10,000 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2020
City of San Jose - Labor Compliance Monitoring Tool
Our department worked with Autocene to develop a prevailing wage monitoring tool for the City of San José. Autocene built a web tool that helped simplify the document collection process. The new tool was designed to leverage our existing Capital Project Management System (CPMS) by using Autocene’s integration platform, Passport. The new tool makes it possible to collect and store important data that we can use to improve services for the City and its residents.
CONSThe most difficult aspect of implementing the new tool was making the transition from paper to digital. Our office has been performing our monitoring process the same way for the past 20+ years so change was a challenge. Fortunately, Autocene was simple to learn and that made adoption a lot easier.
George
Information Technology and Services, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2020
Flexible, scalable No Code solution for Operations
Good tech, solid support team, we're very satisfied with the group.
PROSIt can fit into an enterprise business case or a specific tactical situation. The automation workflow engine, Passport, allows strong rules based, operations type of data handling. This allows a team to easily customize customer requirements for their processes. Very efficient, flexible, and ease of use to meet a deadline without sacrificing performance.
CONSNo downside for operations when compared to other options.
Reason for choosing Autocene
Flexibility, ease of use, strong rules/workflow automation, speed to execute in a upbeat operations environment.
Elizabeth
Government Administration, 201-500 employees
Used weekly for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed August 2021
Autocene Designer Selection Board Massachusetts
We are extremely excited about this platform as it not only keeps all of the information about designers, their applications and their evaluations in one place but it is so transparent and accessible. It makes our work easier for all of us users ([SENSITIVE CONTENT] and user agency, selection board members and staff, and design community), and makes applying to work for the government a less costly endeavor and i believe will contribute greatly to our efforts to bring more equity, diversity and inclusion to our industry.
PROSThe customer service was excellent - especially from [SENSITIVE CONTENT] - he was super responsive to the many requests we made as we learned what added functionality we needed.
CONSsome of the early interface was clunky, but after working with us, i think [SENSITIVE CONTENT] and others learned better what we wanted/needed and it has gotten much better.
Craig
Maritime, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2020
The RIGHT no-code solution for streamlining process automation
Autocene has provided exceptional efficiency and visibility. The no-code platform was easy to setup. The smart form configuration was useful tool to get started quickly. We use Autocene for HR and Operational functions. Implementing Autocene has dramatically improved efficiency and time savings within the organization.
PROSThis is an outstanding team, which provides stellar support. The software is easy to use and setup, I was able to create my own workflows and forms that worked best for our specific needs.
CONSNone. All features and functionalities solve our challenges.
Reason for choosing Autocene
Low-cost, High Performance and Feature Rich
Sunny
Law Practice, 1,001-5,000 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
5
FUNCTIONALITY
5
Reviewed April 2021
Value Add Products which will really help our Business
Working with Autocene has been fantastic. [SENSITIVE CONTENT HIDDEN] has been working really hard to meet our requirements.
PROSThe software will really add value to our fee earners and to our clients. The 6 products created will save them time and effort when working on legal cases. The 6 products really assist in streamlining the current process. One of the most impressive parts of the autocene tool is the client portal and integration with external tools. This gives the User the ability to work on a single portal rather than moving between tools/ portals.
CONSNo cons at the moment as the products have not yet gone live
Jennifer
Mechanical or Industrial Engineering, 1,001-5,000 employees
Used weekly for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed February 2022
Mass. State Application
[Sensitive Content ] has been a joy to work with throughout this process. He is patient, dedicated, extremely responsive, and highly capable. He did a remarkable job with a very complicated project and a demanding user base.
PROSI was pleased to be involved with the development of the Mass. State Application system by providing suggestions and input on the user experience. I've found adjusting to the system intuitive and logical.
CONSThe learning curve was a little slower than desirable, but all in all fine. Sometimes the processing can be a bit slow but I think that has improved with a recent upgrade.
Reason for choosing Autocene
this was not a choice I was involved with .
Matthew
Law Practice, 1,001-5,000 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2020
Game Changing
This software could potentially be a game changer for us as the building of automated process is key in our industry at the minute and the only way previoulsy was to build costly systems yourself, or in conjunction with other companies. Autocene provides a relatively inexpensive and straightforward way to build automated processes with the option to advance these processes further with development capabilities. We have only been using it for a few months but it is already leaps and bounds ahead of anything else we have seen and we are very excited to see what we can do with it going forward.
PROS1. Straight forward to use for a beginner but with enough depth to keep more seasoned users busy. 2. It has flexability and can be turned to multiple tasks and deal with multiple issues. 3. Great support.
CONSIntigration can take slightly longer than expected if you are using the option of hosting it on your own company servers. With Compliance and Information security there are a lot of hoops to jump through.
Reasons for switching to Autocene
Price and Functionality
John
Design, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2020
Incredible Product, Exceptional Customer Service
Our experience with [SENSITIVE CONTENT HIDDEN] and the Autocene team has been exceptional. They have gone above and beyond our expectations, provided responsive communication throughout the project, and always deliver high quality results we can rely on. Overall, they have saved our agency a lot of money and time from implementation through execution and use of the automated processes. It's a game changer!
PROSThe customer service and overall implementation was seamless. They were able to develop the solutions we needed and have them deployed in a quarter of the time other companies gave us proposals for.
CONS