Very positive experience with the software and the team. I provide technology management advisory services to my clients. Autocene is in the list of strategic tools that I recommend to my clients as a easy-to-implement and high quality tool to automate data capturing, repetitive controls, and user interfaces with full integration with the core business systems. I have recommended Autocene for improvement of processes such as Human Resource (capturing and validating leave of absence, time-off, etc.), Operations Management (evaluation of vehicles in a Fleet Management company), and Construction (real-time feedback on work progress during building construction).

Easy and efficient way to connect to existing objects such as forms and data entities. Also, you create your own forms. The software provides smart functionality to capture unstructured data such as email address. It provides great functionality to rapidly creating various user-oriented data entry mechanism, apply intelligent workflow rules, and route the data to different business systems.

No essential feature is missing. I expect the software functionality will be enriched by expanding the usage of AI and ML. Also, a variety of objects created in different projects could be stored in a "knowledge base" that could be leveraged by different companies.

Great! 10/10 would recommend. Glad we have Autocene on this project, bringing our database into the 21st century.

customer service, functions of platform, configurability

complex modules can take time to implement

It's good that the State authorities are starting to come into the modern world, but there's still some kinks to iron out. The customer support team was outstanding, though.

The customer service team was excellent, I had an issue with one of my subconsultants not appearing in the application and I was able to contact them and have them on the issue within hours.

Somewhat glitchy. Sometimes I find I have to save as a draft when submitting qualifications or else they won't be remembered by the program.

FormVerse has resulted in more efficient processes, visibility throughout the life of a form and transparency for users. It is currently being used primarily for HR related forms, however we can see FormVerse being used in all of our Support Services departments in the near future. FormVerse has been the solution to a previously chaotic process which involved lost forms, confidential information being passed around on a piece of paper and illegible or incorrect information. I receive very positive feedback from our Management team and end users.

We are an international client and operate in Australia. Despite the distance and timezone challenges, the communication and level of service has been outstanding. For example, FormVerse made themselves available on a Sunday afternoon (their time) in case there were issues resulting from one of our systems being updated on a Monday morning. The whole team has been committed to our business and never fail to consider a request and I can't recall a time they were not able to offer a solution.

Sometimes when changes are made to an established form it can result in a few small issues here and there that can be hard to predict. Once they are notice, they are rectified promptly so they have not impacted the end users experience. There will always be challenges when it comes to implementing software. We have faced very few with FormVerse and when there have been challenges, they are there to fix it straight away!

The first application on which we ported to FormVerse, was a Sarbanes-Oxley compliant workflow tool, which is used by internal employees. It supports several levels of approvals as part of the workflow process. The Consulting Services team were top notch, and provided guidance and best-practices to assign in our implementation.

The FormVerse application was easy to implement, under the guidance of their Consulting Service team. They provided my team with training, which was very thorough, on the configuration and programming of the FormVerse toolset. We have been very impressed with the skillset and professionalism of all team members from FormVerse. The FormVerse platform has been working well for our implementation, and we continue to identify additional projects where this technology will be implemented.

The FormVerse toolset does rely upon Microsoft's InfoPath, which has been identified as having a limited support timeline. The team at FormVerse is working on a replacement for the sunsetting InfoPath infrastructure, and I have confidence they will provide a solution which will work well.

For more than a year I worked with FORMVERSE on a complex online designer selection system for the Commonwealth of Massachusetts. The system will be used by thousands of architects, engineers and public officials related to billions of dollars of building projects each year. Now we have a database of designers, a way for them to register and meet disclosure requirements, track evaluations and references, post our public notices and allow designers to apply, all online.

The product was customizable to the point where it was able to meet all of our needs to allow for online use by thousands of engineers, architects, subconsultants and MA public officials. It has features that I had not even thought of when we sent out our RFP!

It takes a lot of work on the user side to develop a solution such as this just to be able to envision what you want it to do. IT people think in terms of workflows that I might not see the connection and it took awhile for me to understand their vernacular.

My overall experience with Autocene has been overwhelmingly positive. They have consistently demonstrated a high level of expertise, responsiveness, and a genuine commitment to meeting and exceeding our needs. Their team's dedication and the quality of their work have made them valuable partners in our projects.

I appreciate Autocene for their exceptional collaboration. They have proven to be not just great partners but outstanding in understanding and exceeding our requirements. Working with them has been a pleasure, and their ability to seamlessly meet and surpass our needs has made our partnership highly productive.

At this time, I can't identify anything that I dislike about Autocene. Our experience with them has been consistently positive.

Great, from the time we had our first demo to the implementation of our first form our experience was great. Company is very professional, easy to do business with, very knowledgeable about the product, they offer training, and follow thru to make sure you are taken care of.

No Pressure Sales Cost Ease of use Flexibility to perform complex work flows and interface with other systems Data archiving and report writing Training Product is very stable

Updates to the email client need to be coordinated with the application upgrade. Backward compatible client versions would the server to be updated and allow end users more time to complete the email client upgrade. We experienced this once, it did not slow down the project just took a little work to schedule the updates.

The developers who work on our project are always very attentive and are quick to respond/resolve any issues we may be having. Autocene was able to customize this application to our specific process. The application is able to integrate with our other applications very easily.

The workflow took some getting used to, but once users were able to understand the application, it was very helpful!

Autocene never said no they couldn't do any request we made. Autocene was also very creative in how our platform was designed. We didn't have to fit into a boxed system. They created our own personalized system.

Autocene's non-code system makes it more flexible in design and creativity to develop a personalized system to meet your needs.

Fairly new system so no cons at this time.

[SENSITIVE CONTENT] is extremely knowledgeable and always responsive to our needs. He makes himself readily available when staff and/or design firms have issues with using the system, especially when there is an application deadline and firms need our immediate attention.

I like how firms are able to submit their firms information and it will be available to others. It is great for firms to be able to submit applications electronically and view/download the information. There are other features that firms are able to submit such as their firms disclosure statement, references. User agencies are able to submit evaluations on firms. Overall the the system works well for our agency.

As for any software system, there are glitches and problems that occur but are quickly solved by Autocene. At the moment I do not have any dislikes about this software.

Our department worked with Autocene to develop a prevailing wage monitoring tool for the City of San José. Autocene built a web tool that helped simplify the document collection process. The new tool was designed to leverage our existing Capital Project Management System (CPMS) by using Autocene’s integration platform, Passport. The new tool makes it possible to collect and store important data that we can use to improve services for the City and its residents.

The most difficult aspect of implementing the new tool was making the transition from paper to digital. Our office has been performing our monitoring process the same way for the past 20+ years so change was a challenge. Fortunately, Autocene was simple to learn and that made adoption a lot easier.

Good tech, solid support team, we're very satisfied with the group.

It can fit into an enterprise business case or a specific tactical situation. The automation workflow engine, Passport, allows strong rules based, operations type of data handling. This allows a team to easily customize customer requirements for their processes. Very efficient, flexible, and ease of use to meet a deadline without sacrificing performance.

No downside for operations when compared to other options.

We are extremely excited about this platform as it not only keeps all of the information about designers, their applications and their evaluations in one place but it is so transparent and accessible. It makes our work easier for all of us users ([SENSITIVE CONTENT] and user agency, selection board members and staff, and design community), and makes applying to work for the government a less costly endeavor and i believe will contribute greatly to our efforts to bring more equity, diversity and inclusion to our industry.

The customer service was excellent - especially from [SENSITIVE CONTENT] - he was super responsive to the many requests we made as we learned what added functionality we needed.

some of the early interface was clunky, but after working with us, i think [SENSITIVE CONTENT] and others learned better what we wanted/needed and it has gotten much better.

Autocene has provided exceptional efficiency and visibility. The no-code platform was easy to setup. The smart form configuration was useful tool to get started quickly. We use Autocene for HR and Operational functions. Implementing Autocene has dramatically improved efficiency and time savings within the organization.

This is an outstanding team, which provides stellar support. The software is easy to use and setup, I was able to create my own workflows and forms that worked best for our specific needs.

None. All features and functionalities solve our challenges.

Working with Autocene has been fantastic. [SENSITIVE CONTENT HIDDEN] has been working really hard to meet our requirements.

The software will really add value to our fee earners and to our clients. The 6 products created will save them time and effort when working on legal cases. The 6 products really assist in streamlining the current process. One of the most impressive parts of the autocene tool is the client portal and integration with external tools. This gives the User the ability to work on a single portal rather than moving between tools/ portals.

No cons at the moment as the products have not yet gone live

[Sensitive Content ] has been a joy to work with throughout this process. He is patient, dedicated, extremely responsive, and highly capable. He did a remarkable job with a very complicated project and a demanding user base.

I was pleased to be involved with the development of the Mass. State Application system by providing suggestions and input on the user experience. I've found adjusting to the system intuitive and logical.

The learning curve was a little slower than desirable, but all in all fine. Sometimes the processing can be a bit slow but I think that has improved with a recent upgrade.

This software could potentially be a game changer for us as the building of automated process is key in our industry at the minute and the only way previoulsy was to build costly systems yourself, or in conjunction with other companies. Autocene provides a relatively inexpensive and straightforward way to build automated processes with the option to advance these processes further with development capabilities. We have only been using it for a few months but it is already leaps and bounds ahead of anything else we have seen and we are very excited to see what we can do with it going forward.

1. Straight forward to use for a beginner but with enough depth to keep more seasoned users busy. 2. It has flexability and can be turned to multiple tasks and deal with multiple issues. 3. Great support.

Intigration can take slightly longer than expected if you are using the option of hosting it on your own company servers. With Compliance and Information security there are a lot of hoops to jump through.

Our experience with [SENSITIVE CONTENT HIDDEN] and the Autocene team has been exceptional. They have gone above and beyond our expectations, provided responsive communication throughout the project, and always deliver high quality results we can rely on. Overall, they have saved our agency a lot of money and time from implementation through execution and use of the automated processes. It's a game changer!

The customer service and overall implementation was seamless. They were able to develop the solutions we needed and have them deployed in a quarter of the time other companies gave us proposals for.

The platform has been superb, no complaints!

The overall experience of using Autocene is great. The company wins from its customer-centic orientation.

Autocene is fast and easy to create applications and supported the digitization and move from paper forms and spreadsheet to an intuitive and efficient application that integrates with other back office systems. The customer success team was very responsive and helped get the applications up quickly. 

The biggest challenge was around working with the internal stakeholders to design the process, it was not around implementation or ease of use of the software itself.

Autocene is very responsive and hires employees that are uniquely able to see the customers vision and bring it to life.

Transitioning from a hard copy process, to an electronic process is a huge undertaking for government. The Autocene software allowed us to make that transition more smoothly to better serve court users.

An easier export function built into the software.

Overall my experience with Autocene has been tremendously positive and it's become a very useful tool for preparing DSB proposals.

Autocene software has extremely streamlined the process of generating DSB proposals as well as saving a tremendous amount of paper. The ability to invite subconsultants to a project and upload their responses in a very efficient manner is very useful. The feature of having of basic company information already in the system makes it easier when putting together a proposal as well. If I have had any issues or questions with Autocene, [SENSITIVE CONTENT] has been great with his knowledge and patience explaining how to navigate the site or in answering my questions. He has been very prompt in returning a phone call or responding to an email as well.

One feature that could use improvement is the ability to change a selected reference or evaluation. Currently once a reference or evaluation has been selected, they cannot be removed from the proposal.

Great support. [SENSITIVE CONTENT] is very skilled and knows the product well. I also appreciate how she follows up with us to make sure we are happy and functioning.

I like how the software is somewhat intuitive. It is easier to configure than having to create websites

ITs ok. Not doen enough testing to see if i would not like a feature

As a government agency we are way behind when it comes to automating our business processes. We still use paper for many of our HR functions. This product is allowing us to streamline some very basic business functions as well as collect useful information on the process and how the system is functioning. VERY HELPFUL!!! Their customer service cannot be beat!!! Everyone we worked with is amazing.

We love the flexibility that the software provides. The project we are using the software for is unique and required a lot of steps to collect all of the information we needed. Anytime we asked "Can the FormVerse do this?" they worked with us to see if it could be done.

The only thing I can think of is that we had a couple users say that the form wasn't as intuitive and they got stuck. But it was a very small group and we have worked with FormVerse to make it easier for the user.

FV platform was used for City of SJ that allowed for automation of their processes. In a matter of weeks, we had configured a system that rivaled industry leaders for a fraction of the price.

Easy to use and powerful! Being configurable has allowed the platform quickly expand to take on different departments.

The software has been nothing but helpful. No bad experiences yet.