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> Reviews of Progress ShareFile. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Progress ShareFile is a good fit for you!

Source: https://www.softwareadvice.com/data-management/sharefile-profile/reviews

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Progress ShareFile Reviews

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[Overview](https://www.softwareadvice.com/data-management/sharefile-profile/)

Reviews

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# Progress ShareFile Reviews

## Reviews Summary

## Overall Rating

4.4

* * *

## Ratings Breakdown

5

(263)

4

(136)

3

(26)

2

(5)

1

(11)

## Secondary Ratings

Ease-of-use

4.4

Customer Support

4.1

Value for money

4.1

Functionality

4.4

* * *

### Pros

"Major difference is that this product is built with multiple users and clients in mind from day one, while other mentioned products are meant to be single user products which have option of sharing documents under particular conditions. If we put security and audit ability aside (which are important to my use case), second feature really worth mentioning is practicaly unlimited ability to create clients who can access your shared resources."

"At one point we also used ability of sharefile to create custom web forms for uploading, and that was a huge time and resource saver too."

"ShareFile has been useful for secure file sharing, especially when working with outside firms and sharing client-related folders."

### Cons

"After one sale of their company, they doubled their monthly fees with no change in services offered, many billing errors followed, billing dept was comically awful and inept, customer service department was unable to live up to agreed upon resolutions to fixing the billing department's multiple errors."

"Billing and renewal communications were routed in a way that the appropriate person responsible for payment did not see them, and our firm did not receive or review the invoice until shortly before our service was cut off."

"It cripples the whole tax preparation process when you cannot retrieve data from the document requests or information requests. When you reach out to the support, they never understand the issue."

* * *

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Progress ShareFile Reviews, Pros and Cons - 2026 Software Advice