Knack

RATING:

4.4

(83)

About Knack

Knack is cloud-based database management portal software that allows companies to build online databases that can be accessed remotely. Key features include an application builder, customization tools, reporting and analytics, an open API and payment processing. Knack enables users to build their own workflow solutions or use customizable templates available within the software. It has a variety of templates including a customer portal, job portal, inventory manager, donations manager, customer relationship manager, project manager, events calendar, job listing, product catalog and more. Users can add forms, maps, tables, e-commerce features, calendars and searches to their portal. Monthly pricing plans are available. Support is offered through email, chat, ov...

Awards and Recognition

FrontRunner 2020
Software Advice's FrontRunners report ranks top products based on user reviews, which helps businesses find the right software.

Knack Pricing

Try Knack for free for two weeks with no long-term commitments -- cancel your account at any time. If users pay for a year, they get two months free. Knack offers 3 pricing tiers. Starter: $39/month for 20,000 records and 2GB storage Pro: $79/month for 50,000 records and 10GB storage Corporate: $179/month for 125,000 records and 50GB storage

Starting price: 

$39.00 per month

Free trial: 

Available

Free version: 

Not Available

Knack records
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Knack Reviews

Overall Rating

4.4

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4

Value for money

4.5

Functionality

4

Most Helpful Reviews for Knack

1 - 5 of 79 Reviews

josh

Mechanical or Industrial Engineering, 51 - 200 employees

Used less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

Reviewed October 2022

Makes building apps look easy!

Matthew

Verified reviewer

Used daily for more than 2 years

Review Source: GetApp

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed August 2016

Great software now good for users in Europe.

I use Knack to build my main business application. The interface and functionality is excellent and I have looked at all the alternatives at length. If you are not an IT person, then this really is the business. The tutorials are also good. The support team are responsive in the chat interface. During the two years I have been using the product there have been continuous upgrades which have been excellent.

PROS

Great intuitive interface, great software, fair pricing. Now that EU servers are available this makes it a great product for users like me who hold client data and need to comply with EU data privacy laws. I am already delighted with the product, but have seen a beta version of the new builder which in my view takes the produt from excellent to perfect. As a non-technical user (I am no more than a competent excel user) I had never thought I could build my own functioning application. With Knack, I can.

CONS

The standard support hours are based on the US working day so that means we in Europe have to wait. Having said that, if there is an emergency there is 24 hour response there. This is a minor niggle and I guess when Knack grows to dominate the world they will put more support on.

Bill

Health, Wellness and Fitness, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

4

FUNCTIONALITY

4

Reviewed May 2021

Positive Review for Knack

I needed to create an Organizational Management tool to recruit, onboard, and manage Sales Teams and their prospects. Within a week, I had built a functioning app.

PROS

The top 3 features I like are 1. the software is easy to create tables, and make relationship connections. 2. The User Manual is comprehensive. 3. The Templates provide real examples of the logic an relationships.

CONS

HTML does not seam to allow a Full Window Width display of Tables.

Reason for choosing Knack

Functionality & Price.

Reasons for switching to Knack

Price, ease of use, online hosting, scalability.

Kevin

2-10 employees

Used daily for more than 2 years

Review Source
This review was submitted organically. No incentive was offered

OVERALL RATING:

3

EASE OF USE

3

CUSTOMER SUPPORT

1

FUNCTIONALITY

3

Reviewed August 2018

Useful but full of problems

PROS

Easy to create web-based apps. Can achieve a variety of tasks using 3rd party tools. You can embed your app in your website.

CONS

The interface is slow and limited. Can be quite clunky and frustrating and trying to work out how to achieve something with the help of Zapier. Customer support stinks. No one is ever able to sort any issues and if you make the slightest mistake or accidental you could break the whole app and be needing a backup which they charge , they quote 1-3 hours usually and takes 3-5 working days so not particularly business friendly. Javascript locks up occasionally in the back end and you're either left waiting and nothing happens or nothing happens when you click the save button. Fairly expensive considering how unpolished the software is and how woefully awful their customer support is. The reliance on Knack/Zapier/Webmerge integration doesn't always work seamlessly and learning to implement it yourself can result in duplicate Webmerges which cost a lot of money too.

User Profile

Alex

Verified reviewer

Design, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

3

FUNCTIONALITY

3

Reviewed November 2018

Flexible, Powerful, Great API, Community Support Lacking

8 / 10 is right where I'm at. They filled a huge need for us, and for that, I'm extremely grateful. One more point can easily be gained by paying attention to the community, which are the fans of their business. The other point can be gained by adding better standard features and design features. It should be noted that I have passed Knack's name to MANY others in my industry, and I really do highly recommend them.

PROS

When I found this software, I nearly jumped for joy. I had been researching no-code database apps for a long time, and this really seemed to fit what we needed it to do. Hats off to Knack for an original-concept. What's great: - App building on the backend AND front end. You create your data modules, decide your schema, then decide how it shows up to the users. Set your logins, set the access levels, etc. It's amazing. - It's extremely easy. Once you get the hang of it, you can make nice looking apps in little time. - The API is very easy to use and powerful. We us it to build special CMS apps that allow our customers to update content on large interactive touch screens. The data is always reliable. - The app is responsive, so users can can access public or their private data from mobile devices. It opens up many possibilities for businesses to use this as a CRM, CMS, Accounting, or even a field-service database. - The in-app support through the chat is great. Staff members are responsive and helpful.

CONS

Take this with a grain of salt. When your whole business runs online like ours, you get used to the idea that no software is ever perfect. There is always something that will grind your gears. Here's some things about Knack that need improvement: - Community support - my major gripe about Knack is the responsiveness to the community. There are many active users who contribute a lot of great content, ideas, and issues that need solving. Response from Knack in the community is practically non-existent. Even just to say "Good idea, we'll add that to our list"...just let people know they've been heard! Also, in my opinion, there's some very standard features that I can't believe aren't built yet. Sometimes it seems they work on features for a very small niche audience, rather than things that all users can benefit from. (Like drag and drop sorting of records) - Minimal design freedom on the front end - You can make an app that is extremely functional, but there's not a lot of ways to customize the look and feel of that data for the users. So you may solve some great business issues with Knack, but chances are it won't look super pretty.