Fantastic- they’re professional and responsive and their tech support is top notch and bundled with the marketing package.

I like adit because it is super easy to use, the communication it sends to patients is amazing it saves a lot of time.

The price is awesome compared to weave, with weave all the features we needed were an additional fee and with adit it has everything and more for less.

Phones  - I had an emergency the other morning and our protocol is to call 911 immediately. It was at the time that I found out that we DON'T HAVE 911 CAPABILTY WITH OUR PHONES.

Working with Adit so far has been great. Great attention to detail and communicative.

Hard to transfer calls between phones and access voicemails from patients.

Our staff like the ability to respond directly to positive reviews. We like the patient interface as it allows us to get feedback as well.

Ease in using the software and like the accuracy.

In addition, the notifications are hard to read as well and seem to get lost- even with the notification tab.

SENSITIVE CONTENT] is always very thorough and friendly. Gives great suggestions for marketing.

Instead of working with us to even pay a penalty for ending early, they refused to break the contract, even though we removed them from all access to our office and services.

Just some minor adjustments specific to our field, but other than that we are pleased.

A great office has a great team behind it and Adit has been an essential part of it.

Confidentiality , ease of use , me & my staff love that software because it give us a feedback & control about what is being posted on our online pages.

Outages created a chaotic demand on my staff. This of course happens on weekends when Adit is not available.

Integrates well with Electronic Dental Software. Ease of response to reviewers across multiple platforms from one location.

Seeing excellent results after 6 months. Certain ease with client communication and tracking progress.

I like the ease of this software and how helpful the customer support is.

Easy to use, love the engage feature and being able to communicate with patients via text.

Their reporting and support is really great too. A great partner to have for sure.

Integration with my patient management software makes the Website and Scheduling integration very effective.

Also love the automatic appointment reminders and the option to book new appts online.

Customer service is fantastic and the overall is great.

We love the patient forms that can be emailed to the patient and filled out without the need for them to be printed out.

User friendly with reliable support from tech team.

I dislike the lack of control over certain content. EG: Review requests have no frequency or limitations.

There were moments of updates and learning curves that came rapidly, not sure that necessarily a “con” though.

A waste of time, a waste of training hours, and a waste of staff moral being willing to change our protocol only to have it be sloppy and never get a hold of customer service.

Adit is EXTREMELY helpful with new patient acquisition. The ability to sort data and see, in real-time, what is happening at our practices is invaluable.

We have not noticed any thing that was bad about the software.

Love how easy to use and intuitive it is. I also love the reporting/data.

I love that I have a dedicated account manager and team that is super responsive and collaborative. The offerings are always expanding with new features and capabilities… and without any add on costs.

Over billing and taking forever to get refunded, horrible customer service-they treat you badly and are only available short hours for monetary issues. They purposely hang up on you and avoid calls.

Overall- I love this system and need more training. I love that I can view my day from any device with the internet.

Customer service is so helpful. They remote in and show you step by step.

Overall experience has been very good and the customer support has been amazingly and surprisingly good.

I also love the dashboard, it shows what claims need to be worked on and helps keep the team on track.

We've had a great experience with Dentrix Ascend and even worked to integrate the platform with several other practices.

Dentrix ascend is missing some of the key components of traditional dentrix.

It's not horrible and I'm not completely dissatisfied, but it has been disappointing.

I like the ease of use...meaning it's easy to navigate. Simplified version of their more complex server-based Software.

When things are broke or not working minimum 24-48 hours to fix.

The software has done exactly what we need and they continually are releasing new features that make the software more reliable. I love that it is all cloud based and we don't need a local server.

Tricky to use, inability to add templates, referral processes.

The support with Dentrix has been great. The response is almost immediate and very helpful.

The cloud based platform makes for a great integration between multiple locations. The interface is practical and laid out well (once your are adjusted to it).

Online scheduling never worked properly/ MANY ERRORS in scheduling/ double booking/ and we have now disabled.

Simple, easy to use interface, efficient integration with AthenaNet EHR.

Great experience that will continue to improve.

It is a beautiful visual for patients, and my doctor likes the cloud base storage.

Everything that I felt was missing has been added in the last year.

And the BEST part is they are always asking their current users what can be improved upon... they want their clients happy with Ascend.

Like that its cloud based and always evolving with updates as users make recommendations to improve. I like that I can access it anywhere.

Building the report needed is time consuming and confusing. Of all the complicated things you can do with Ascend, electronic billing isn't one of them.

We have two dental practices with a lot of patient overlap and this is so much better than our old software. Very user friendly and easy to access from anywhere.

The best thing i like in this software is there user friendly functionality which make it so different and valuable to all.

I like most of the updates but dislike every update we run into an issue. I dislike that it gives error messages a lot.

The software is user friendly and I love being able to request features to be added. Also, if I run into an issue, tech support is extremely helpful and eager to resolve the problem.

Easy to use-patient accounts and statements are easy for patients to understand. Love being able to access the schedule anywhere.

For the cost and the ability to use my laptop and PC at home I would recommend it to anybody in the medical or dental profession.

I love the fact that we can recommend changes and with in weeks they happen.

There are multiple things to like about this software. First and foremost is the ease of use and intuitive flow.

Cloud-based, constantly evolving, easy to use once getting the hang of it, images are well-organized and acquisition agent is within the software itself, which is great.

Saves money from buying multiple services. The bundle approach is a good value.

Seems to integrate well with the computer and it’s nice having everything cloud based.

The program is visually great to look at and is very basic, easy to use.

From an operations stand point, it has helped us grow our business quickly and I appreciate that they are constantly improving their software at no extra cost.

It is very user friendly. If you have any issues with any part of the software you can go to the help center or community forum and find the answers you are looking for.

We can always access and stay up to date with no additional cost or waste of time. Ascend continues to get better and better.

US Dollar

One cloud-based software to modernize and manage your dental practice. Adit makes it quick and painless to simplify all aspects of your business, so you can focus on practicing dentistry. 

Centralize communication, streamline your front desk operations and boost your limited team’s efficiency with digital patient forms and dental VOIP. Acquire more new patients with customized email marketing campaigns and utilize features like HIPAA compliant texting and virtual dental care give them the modern experience they expect. 

Our Treatment Plan module helps you boost treatment acceptance numbers by making it easy to build beautiful, simple treatment plans in a snap. Break treatments into phases, apply discounts, insurance information, attach consent forms, and offer payment plans all in one place. Then print, text, or email your plan to your patients to make it easier for them to accept treatment. 

Use Adit as a patient recall system to re-activate those patients sitting dormant in your PMS and get them back to your chair. Adit is also an advanced dental analytics software that tracks all of your practice activities and transforms that raw data into bite-sized metrics you can use to make informed decisions. Adit helps dental practices discover untapped revenue opportunities and develop new strategies with surgical precision.

LongDescription

Document Templates

Patient Records Management

Electronic Payments

Customizable Reports

Document Storage

Access Controls/Permissions

Activity Tracking

HIPAA Compliant

Data Synchronization

SMS Messaging

Referral Tracking

SSL Security

Confirmation/Reminders

Communication Management

Customer Database

Registration Management

Calendar Management

Scheduling

Multi-Location

Self Service Portal

Booking Management

Client Portal

Email Reminders

Activity Dashboard

Alerts/Notifications

Reporting & Statistics

Reminders

Automated Scheduling

Medical Billing

Availability Management

Customizable Templates

Billing & Invoicing

Web Forms

Alerts/Escalation

Appointment Management

Records Management

Client Management

Customer History

Third Party Integrations

Document Management

Charting

Dental Practice Management

Treatment Planning

Patient Communications

Email/Help Desk

Knowledge Base

Phone Support

Chat

Self-Employed

2-10

11-50

51-200

201-500

Adit

Live Online

Documentation

Videos

Dentrix Ascend is a web-based software suite for dental care. The software suite provides tools for scheduling, appointment booking, e prescribing, and monitoring continuing care, as well as various chart types. Users can enter clinical notes and enable pop-up alerts that appear when a patient’s chart is accessed. Treatment planning tools track patient benefits to help set appointment schedules.


Users can also manage billing and accounting, insurance processing and revenue. Reports can be run to track payments, medicaid reimbursement, and payer utilization. Permission controls allow users to restrict access for individuals or groups. The software can be integrated with other applications such as Allscripts, eClinicalWorks, Epic and SuccessEHS.


Dentrix Ascend provides user support via live chat, email and over the phone. Pricing models vary depending on customer needs. The application suite is suitable for organizations like large medical groups, multi-location practices, community health centers, hospitals, correctional facilities and government organizations.



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