--- title: "ABELDent Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of ABELDent. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if ABELDent is a good fit for you!" source_url: "https://www.softwareadvice.com/dental/abeldent-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Dental Software](https://www.softwareadvice.com/dental/) / [ABELDent](https://www.softwareadvice.com/dental/abeldent-profile/) / ABELDent Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/dental/abeldent-profile/) Reviews [Alternatives](https://www.softwareadvice.com/dental/abeldent-profile/alternatives/) # ABELDent User Reviews ## Reviews summary - Overall rating: 4.7/5 - Total reviews: 112 ### Secondary ratings - Ease of use: 4.6/5 - Customer support: 4.8/5 - Value for money: 4.6/5 - Functionality: 4.6/5 ### Rating distribution - 5 stars: 85 reviews (76%) - 4 stars: 23 reviews (21%) - 3 stars: 3 reviews (3%) - 2 stars: 1 reviews (1%) - 1 star: 0 reviews (0%) ### Most mentioned pros - The instructors were amazing, the icons are so interesting, and I believe its such a big difference from the older version although some features remained the same. - Emailing and texting our pts for health history, upcoming and past due appts are great tools to communicate with our patients. - Result: excellent choice, never, but never had any issues (compared to various past - and current !! ### Most mentioned cons - While there is quite a bit to learn, we noticed that some data did not convert correctly during the migration process. - It's UI looks a bit antiquated, not a personal favorite. - Glitches In the financial screens when payments wont go where u tell them to ## ABELDent customer reviews Showing reviews 1-25 of 112 (page 1). ### Abeldent LS+ - Overall rating: 5/5 - Reviewer: Janis R. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: March 2022 - Review source details: This review was submitted organically. No incentive was offered I have been a client with Abeldent for more than 35years and from their business office to technical support they have always been a pleasure to work with. The new Abeldent LS+ has been easy to learn and adapt to, all of our staff have taken to it very quickly. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Installation was seamless. Tutorials and education provided was easy to follow. In house training the best! Support always helpful and available. #### Cons Needs more information on the business end for accounting. Daily Summarized Totals need to break down as previous programs did. Grand Totals of patients accounts not available in financials. #### Vendor response The ABELDent Team wants to thank you for taking the time to review our software on Capterra! We apologize for our delay in responding to your updated review. We are pleased to hear about your great experience with our support team, and that you have found our new version of our software easy to adapt to. Our team is very happy to hear that the installation process was seamless for your practice, and that all tutorials and LMS material is easy to follow. Of course, thank you as well for sharing your experience with our training team! If your practice still needs any assistance regarding accounting and financials, please feel free to reach out to our team. We are always working on improving our software for dental practices, and your feedback is valuable to us. We would like to thank you for your long-time use of ABELDent, and we appreciate your detailed review of ABELDent! Replied October 2025 --- ### Review of Abeldent - Overall rating: 4/5 - Reviewer: Anna D. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: August 2023 - Review source details: This review was submitted organically. No incentive was offered Overall Abeldent is user friendly, it's only shortcoming is the billing process. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Easy to book patients, Easy to adjust the schedule settings as needed. #### Cons The billing needs a lot of work. Any adjustments that need to be made to the billing (examples: have to go back to the day you entered payment, delete the payment then change name of provider and then re apply the payment again. Anything that needs adjusting regarding to billing always need to be done after changing the date.) #### Reasons for choosing ABELDent Quicker response #### Reasons for switching to ABELDent To have a software that works better. #### Vendor response Thank you for reviewing ABELDent dental software. We appreciate your honest feedback on our practice management software, particularly your thoughts on our software's billing functionalities. While our billing system prioritizes practice security, we recognize the features put into place may not be for everyone. We invite you to reach out to our team so we can better understand your feedback, and see if we can provide any improved workflows for your practice. Please feel free to call our team or email us; we would be happy to see how we can improve your billing experience. Thank you again for your detailed review of ABELDent dental software! Replied August 2023 --- ### Simple...lots of room for improvement - Overall rating: 3/5 - Reviewer: Anita E. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: February 2022 - Review source details: This review was submitted organically. No incentive was offered Excellent training and customer service from [SENSITIVE CONTENT]. She is patient, efficient, and a good communicator #### Ratings breakdown - Ease of use: 4/5 - Functionality: 3/5 #### Pros Generally straight forward, user friendly #### Cons Lack of clinical conditions for charting #### Vendor response We thank you for reviewing our software. We want to ensure you are fully aware of ABELDent's capabilities, and we want to encourage your practice to use all of ABELDent's functionalities. We want to ensure you know about the detailed options ABELDent provides for clinical charting. Please reach out to your trainer or our support for details if your team needs help optimizing our clinical charting features. Replied February 2022 --- ### Great customer service ! - Overall rating: 5/5 - Reviewer: Donald M. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: August 2024 - Review source details: This review was submitted organically. No incentive was offered They care about customer service. Software updates and new/improved features are rolled out on a regular basis. We have been with ABELDent for over 10 years and have been satisfied clients. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The tech support and customer training is fantastic. They have online education videos that walks you through how to use their products. But the best experience is through the live trainer sessions. They are very knowledgeable and patient. I got a lot of insight and tips not available from the videos. #### Cons Occasionally it takes some time to get through to tech support by phone. But this happens with any company. The good thing is you have an option to leave a call back number or submit an email service request ticket. Depending on the urgency they can respond in timely fashion. #### Vendor response Thank you so much for your positive review! We’re thrilled to hear that you found our tech support and customer training to be fantastic. It’s great to know that our online education videos and live trainer sessions have been helpful for you. Our team works hard to provide support, and we’re glad you gained valuable insights and tips from the live sessions. We appreciate your understanding regarding the occasional wait times for phone support. We’re continuously working to improve our response times and are glad that the call-back and email service request options have been useful for you. Your feedback is invaluable to us, and we’re committed to providing the best possible service. Thanks again for your kind words and support! Replied August 2024 --- ### Daily Abeldent User - Overall rating: 5/5 - Reviewer: Kelsey R. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: May 2024 - Review source details: This review was submitted organically. No incentive was offered Good, I'm a very new user. I really enjoy trainer [sensitive content hidden], I request her everytime and come prepared with support needed and she's great to get down to business and provide me with step by step help. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros There's a lot of built in options to customize your software to your practice. I like that you can delete something and still view in a deleted section such as treatment. #### Cons Patient information feel scattered everywhere in different windows. I'd love to see a one-stop-shop for all patient demographics, insurance, family members. I often don't know what pencil I'm needing to click and it's more time consuming that I'd like. I'd love to see a record of reserved time and be able to see what user is shortening or lengthening appointments or reserved time. #### Vendor response Thank you for your review! We are pleased to hear about your experience with our training team. We are always happy to help you with any dental software questions or concerns that may come up. The ABELDent patient file contains a lot of crucial information about each patient. The Patient Dashboard displays most information on one screen, and the Personal Sidebar summarizes a patient's information throughout the software. Setting up the Personal and Clinical Sidebars to suit your practice needs will simplify navigation. ABELDent Cloud and Local Plus include a helpful feature called the Global Navigation Bar, which can save you time by making the most common features one click away. If you want guidance on using the Global Navigation Bar or are unsure if your current version has it, please contact our team. We always welcome feedback on making the software easier to use, and we will consider your feedback for future updates. Thanks again for your review and your valuable feedback! Replied May 2024 --- ### Easy to use Practice Scheduler - Overall rating: 4/5 - Reviewer: Brittany R. - Verified reviewer: Yes - Industry: Medical Practice - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: July 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall Abeldent is an easy to use and maintain part of our daily procedures here at the clinic. We have gone fully chartless thanks to the features with Abel. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros The features on the administrative side of Abel are easy to use and navigate. The charting and records maintenance is easy, user friendly and the best Ive seen! #### Cons The portal has a long way to go still! The inability to navigate certain functions is frustrating especially after coming from a 3rd party communication that had the functions available. #### Reasons for choosing ABELDent ease of use #### Vendor response Thank you for taking the time to review ABELDent dental software! We appreciate your open and honest feedback on our practice management software. We are happy to hear about your experience with our user-friendly charting and record maintenance systems. We also appreciate your feedback on our ABELDent portal. ABELDent Patient Communication System (PCS), our newer communication platform, is available with ABELDent Cloud and ABELDent Local+. We are happy to help you transition to our newer patient communication system at your convenience. Replied August 2023 --- ### Abeldent Review - Overall rating: 5/5 - Reviewer: Al H. - Verified reviewer: Yes - Industry: Medical Practice - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: April 2022 - Review source details: This reviewer was invited by the software vendor to submit an honest review. I have been using ABELDent since 2004 and I like the software very well. Ms. Apurva Vashisht she is an excellent sales associate explained very clearly about all benefits can be achieved from ABELDent software to improve our dental business scheduling and including other benefits. Excellent ABELDent technical support team, they go beyond to resolve any issues affecting ABELDent software. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Ease of use software, user friendly it has potential for adding useful features. #### Cons A bit slow software. Sometimes glitches occurs with SQL services (2 out 10 services not running) after restarting the server PC, you have to go manually select not running SQL services to run. The default backup should not be in C drive, if C drive die you lose the backup, it is better to have your backup in a different drive. Does not have Medical/Dental dictation software with speech recognition, it would be the best to have instead of typing. #### Vendor response Thank you for your review and for being a long-time ABELDent client! Your feedback about adding useful features rings true! Our goal is to be your All in One solution! With our new products ABELDent LS+ (local solution) and ABELDent CS (our cloud solution), we are confident that we will continue to expand our features to support our customers even better. This also includes our voice activated perio charting, which eliminates much of the typing. We are sorry to hear that SQL Server is giving you some problems. Microsoft SQL Server is the most popular and one of the most stable databases globally, and these types of issues are very unusual. Simple actions like reinstalling SQL will typically clear up these types of problems with services and performance. Our technical support team will be happy to look at the specific errors and advise on the resolution. Our SQL backups can easily be directed to any drive. Of course, the local SQL backup does not replace a good regular offsite backup. Replied May 2022 --- ### DENTAL IT SUPPORT Perspective - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Computer Hardware - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: December 2018 - Review source details: This reviewer was invited by the software vendor to submit an honest review. We really enjoy our relationship with Abelsoft and supporting Abeldent with our mutual client base. #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Abel is always introducing new features and releases updates on a regular basis. Often we do not see with with other Practice Management vendors. Support has always been excellent and your technicians are ready to assist if we ever need them. #### Cons We find the Rainbow technologies licensing is a bit sensitive and requires work arounds quite often to get it to work. I would love to see a licensing method or system that just works out of the box ....all the time if possible. --- ### Fantastic Software and Support! - Overall rating: 5/5 - Reviewer: Cecilia A. - Verified reviewer: Yes - Industry: Medical Practice - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: February 2021 - Review source details: This reviewer was invited by the software vendor to submit an honest review. Overall, our experience has been phenomenal. Our instructor Marica contributed to a pleasant and smooth transition into this new system and we could not have felt more comfortable and supported by her helpful and pleasant personality. We are appreciative of her support and look forward to using all the tips she shared with us. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros What I love about this software the most is how intuitive it is. Many routine procedures can be done with ease and with very minimal training. This software also has a function for just about anything, so it can be customized to fit every dental office's needs no matter the size or specialty. The best part has to be the support, the staff at Abeldent are always ready and willing to help in a timely manner and are very knowledgeable and kind. #### Cons At this time we are still in the implementation stage of this software at our practice, which tends to be the toughest, but so far we have had only positive experiences. #### Vendor response Thank you for your in-depth review of our software! We are pleased to hear that ABELDent's ease of use helps you and your team efficiently complete routine procedures. Marica is a phenomenal team member here at ABELDent, and we are glad to hear that she has helped your office transition to our new software. Replied February 2021 --- ### ABELDent Review - Overall rating: 4/5 - Reviewer: Ryan H. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 11-50 employees - Product usage: Used monthly for more than 2 years - Reviewed: October 2018 - Review source details: This reviewer was invited by the software vendor to submit an honest review. ABELDent has been great to work with very knowledgeable sales and support of there product. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros From an IT prospective- The install process from the Server to the end user client is very impressive. #### Cons Sch.ini is per PC install- I would like to see if a user moves around on a different PC in the office that there saved settings carry over. #### Vendor response When developing new versions of ABELDent, we take IT issues into consideration such as the ease of application installation. With respect to Sched.ini, it is a file that allows a user to customize the visual settings (colours, etc.) on their schedule. The file settings are currently tied to a workstation and not a provider. The original purpose of this feature was to allow the scheduler in different locations (e.g. front desk, operatory) to be set up differently. The concept of having it set by person where the user can transfer their settings to a different location (workstation) is an interesting one and it is something we will consider moving forward. Replied October 2018 --- ### Upgrade has been awesome - Overall rating: 5/5 - Reviewer: Sharon D. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: February 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review. [sensitive content hidden] and the rest of the staff were so amazing. They really made sure we had a seamless upgrade. I can't thank them enough. They are a phenomenal team. I would highly recommend them. Thank you!! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros user friendly, so efficient, love the icons, does everything we need #### Cons we still use walk in slips which have not been updated. the appointments that people have are duplicated on the sheet at the bottom, so that section is not helpful #### Vendor response Thank you for reviewing ABELDent dental software! We appreciate your feedback on our practice management software and our support and training team. ABELDent provides features that allow for an entirely paperless practice experience. For instance, transitioning from walk-in slips to our email feature may improve your workflow. If you have any questions about our paperless software capabilities, please call us at 1-800-267-ABEL (2235), extension 1. Thank you again for your kind recommendation! Replied February 2023 --- ### My experience with AbelDent - Overall rating: 4/5 - Reviewer: Hanti S. - Verified reviewer: Yes - Industry: Medical Practice - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: September 2024 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall I love using Abeldent as it eases the booking and management of the patients #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 3/5 - Functionality: 5/5 #### Pros It is very simple to use and book patients, also the reports that generate is really useful for the business. #### Cons The password updating system, I know it is because of its high security but sometimes it’s very time consuming. #### Vendor response Thank you for reviewing ABELDent on Capterra! We appreciate you taking the time to provide us with your feedback on our all in one dental software solution. We are pleased to hear you enjoy ABELDent’s ease of use when it comes to scheduling patient appointments, and that you find ABELDent’s reporting features useful! We understand our updated password system is a big change to adjust to, but we take your practice’s security very seriously at ABELDent, and our software reflects that. Ensuring your whole team is using strong passwords is a necessary step to guarding your practice’s data in ABELDent. If you have any questions about our updated password guidelines, please feel free to call us – we are happy to help in any way we can. Thank you again for your review! Replied September 2024 --- ### Adding a new provider to dental practice - Overall rating: 5/5 - Reviewer: Emma C. - Verified reviewer: Yes - Industry: Medical Practice - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: July 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros [sensitive content hidden] was great with his customer service and really explained everything very well. #### Cons There are glitches in our system, that occasionally happen. #### Vendor response Thank you for taking the time to review ABELDent dental software! We appreciate your feedback on your experience with our dental support team and your experience with using our all-in-one practice management system. If you ever experience any hiccups or issues, please feel free to contact us right away; our support team is available 24/7 to help you with any of your ABELDent needs. Thank you again for your review. Replied July 2023 --- ### [sensitive content hidden] was amazing and fixed all that needs to be switched over. - Overall rating: 5/5 - Reviewer: Bonnie M. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: August 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros confirmations and emailseasier for all staff. #### Cons our emails worked off and on and [sensitive content hidden] was able to fix the isses. #### Vendor response Thank you for reviewing ABELDent dental software! We appreciate you sharing your experience with our practice management software. We are pleased to hear about your experience with email confirmations for appointments. If you ever need to contact our team, please remember we are available 24/7/365 to help you resolve any issues you may be having. Thanks again for your review! Replied August 2023 --- ### As a part of TASProvider.com I am delighted to write this 5-star review for Abeldent - Overall rating: 5/5 - Reviewer: Ozhan A. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 2-10 employees - Product usage: Used weekly for more than 2 years - Reviewed: March 2023 - Review source details: This review was submitted organically. No incentive was offered is specifically designed for dental practices. The software has a strong focus on clinical workflows and is built to support the unique needs of dental practices, such as managing treatment plans, tracking dental histories, and handling patient images and X-rays. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros When it comes to developing software, it's important to keep in mind that the ease of maintenance is just as crucial as the functionality of the software itself. Abeldent doing a great job #### Cons It's worth noting that individual experiences may vary, and what one user dislikes about Abeldent may not necessarily apply to everyone. Before making a decision, it's important to thoroughly research and compare different dental practice management software options to find the one that best meets your specific needs and preferences. #### Vendor response Thank you for taking the time to leave us such an in-depth review of ABELDent dental software! We appreciate your valuable perspective on our clinical workflows and software functionality. We value working alongside you to provide top-quality practice management software for Dentists. Thank you again for reviewing ABELDent. Replied March 2023 --- ### Assistance with Charting - Overall rating: 4/5 - Reviewer: Vanessa B. - Verified reviewer: Yes - Industry: Medical Practice - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: January 2024 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Marica is always wonderful to talk to and leads us through our problems at a pace I can follow easily and answers all questions expertly/makes it all very uncomplicated! :) #### Cons At this time, no suggestions but maybe in the future. #### Vendor response Thank you for reviewing our all in one practice management system on Capterra! We appreciate you sharing your experience with our training team, and specifically your experience with Marica! We look forward to continuing to work with you to help you get the most out of your dental software. Thank you again for taking the time to review ABELDent on Capterra! Replied June 2024 --- ### Abeldent Dental Software - Overall rating: 5/5 - Reviewer: Seerat K. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: April 2022 - Review source details: This review was submitted organically. No incentive was offered I have been using this software in dental clinic setting since 2015. Overall, I love using this software as it is very user-friendly. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It does feel overwhelming for a new user but once the software is set up to your needs it is extremely user friendly #### Cons The way it prints tax receipts and statements as it can be confusing for patients to read them without getting confused. #### Vendor response Thank you for reviewing our practice management software! We are happy that your office has enjoyed our dental software for such a long time. We are glad that your team finds ABELDent user-friendly and easy to use. We encourage your office to use our ongoing training resources at any time, such as ABELDent Mastery or our group of trainers, who are always ready to help. We invite you to reach out to either our support team or our training team so we can help you configure your receipts or help you find a way to make your financial documentation easier for your patients to understand. Replied April 2022 --- ### AbelDent Software Review - Overall rating: 5/5 - Reviewer: sam g. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: January 2023 - Review source details: This review was submitted organically. No incentive was offered excellent #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The program is very user friendly. Has fast & friendly customer service. #### Cons Sometimes there are glitches within the system that don't allow financial notes to be made. #### Reasons for switching to ABELDent better #### Vendor response Thank you for reviewing ABELDent's dental software and customer support team. We are always working to improve our software to provide a better practice management experience! We invite you to reach out to us regarding any issues you are having – we want to help you get the best use out of your all in one dental software. Please call us at 1-800-267-ABEL (2235) and press 2 for dental support. We are available 24/7 to help you. Replied January 2023 --- ### Best Dental Software - Overall rating: 5/5 - Reviewer: Carrie B. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: March 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Ease of use on a daily basis, great reports, ease of scheduling and great support when we need it. #### Cons I really don’t have any complaints. I have used Abel for 10 years. #### Vendor response Thank you for reviewing ABELDent dental software! We are happy to hear ABELDent's ease of scheduling, reports, and dental support team have provided you with a great dental software experience. We appreciate your decade-long usage of ABELDent and look forward to continuing to provide you with the best dental software available! Replied March 2023 --- ### Manager - Overall rating: 5/5 - Reviewer: Edie B. - Verified reviewer: Yes - Industry: Medical Practice - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: January 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review. Excellent #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Work flow schedules billing Customer support #### Cons support wait times getting soft ware changes made can be difficult #### Vendor response Thank you for reviewing ABELDent dental software! We are glad you find our all in one practice management workflow, scheduling, and billing functionalities useful. At year-end, our support team gets a lot of inquiries about fee guides, which is why you may sometimes experience wait times around December – January. To save you time, we have fee guide download instructions, video walkthroughs, and fee guide downloads available 24/7/365 on myABEL. Thank you for using ABELDent, and we look forward to continuing to provide you with top-quality dental software. Replied January 2023 --- ### good system - Overall rating: 4/5 - Reviewer: Andrea C. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: December 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Very good system. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 3/5 - Functionality: 5/5 #### Pros Able to have all components of pt profile available on screen without closing/opening variety of windows #### Cons Sometimes errors are made and without rapid response from customer service, becomes frustratingEspecially when training new employees on the system #### Vendor response Thank you for reviewing our all in one dental software! We appreciate your honest review of our practice management system. We are glad that you enjoy the single-screen approach we have in place to reduce the time needed to find patient information. We hope our incoming features continue to help make practice management easier for you. Our support team is continually working to provide actionable help as quickly as possible for ABELDent users. We recommend looking at our quick and easy training videos on MyABEL for new hires on our learning management system. Our catalog of learning videos is always being updated to help new hires transition to ABELDent smoothly. Replied December 2022 --- ### Abel cloud base - Overall rating: 5/5 - Reviewer: Meghan S. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: January 2023 - Review source details: This review was submitted organically. No incentive was offered I've always enjoyed using AbelDent over other Dental programs #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros user friendly program, easy to navigate between tabs #### Cons we are on cloud base and with the old version we used to be able to have 2 Abel windows open at the same time. however [SENSITIVE CONTENT] showed me a work around for the contact list. #### Vendor response Thank you for reviewing our Cloud dental software! We are happy that you are enjoying ABELDent Cloud's user friendly features and simplified navigation tools. We look forward to continuing to provide you with user friendly features that help you save time and accomplish more. Replied January 2023 --- ### Leslie Myers - Overall rating: 5/5 - Reviewer: Leslie M. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: March 2022 - Review source details: This reviewer was invited by the software vendor to submit an honest review. Excellent #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros That it is for the most part easy to use and to teach new staff #### Cons I wish the financial screen was more clear #### Vendor response We want to thank you for taking the time to review ABELDent. We are happy to hear that your team enjoys how easy it is to learn and use our software. If you ever need support on optimizing your display for your financial area, please give us a call at 1-800-267-2235. We would be happy to assist you in making the best use of ABELDent in your practice! Replied March 2022 --- ### best product - Overall rating: 5/5 - Reviewer: Seran C. - Verified reviewer: Yes - Industry: Computer & Network Security - Company size: 2-10 employees - Product usage: Used weekly for more than 2 years - Reviewed: May 2022 - Review source details: This reviewer was invited by the software vendor to submit an honest review. choosing ABELDent: Brand name, smooth implementation #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Overall- have been implementing ABELDent for 10+ years for our clients now. Excellent team that ensures smooth deployment and implementation by offering round the clock support. The best dental software in the market today. Pros- round the clock support, ease of use, excellent team #### Cons haven't come across any so fa rReasons for choosing ABELDent: Brand name, smooth implementation #### Reasons for choosing ABELDent choosing ABELDent: Brand name, smooth implementation #### Vendor response Thank you for your glowing review of our dental software! We are pleased that you have had such a great experience with ABELDent. Our support team is always happy to help you out whenever you may need it. Thank you for using ABELDent for more than a decade! We are looking forward to providing you with future updates to continually improve your practice management experience. Replied May 2022 --- ### Excellent Software to Setup and Maintain - Overall rating: 5/5 - Reviewer: Josh R. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: January 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review. As an IT technician who has worked with ABELSoft for many years, I cannot recommend them enough. Their software is easy to setup and maintain, making it easy to recommend to clients opening a new office or looking to switch. Keep up the good work! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Ease of SetupEasy Maintenance for ITIntuitive Interface #### Cons Can't really think of anything that I am unhappy with #### Vendor response Thank you for reviewing ABELDent dental software! Our team appreciates your kind recommendation. We look forward to continuing to provide simple solutions for easy implementation and ongoing practice management use. Thank you for working alongside us! Replied January 2023 ## More reviews [Next reviews](https://www.softwareadvice.com/dental/abeldent-profile/reviews/?page=2) --- ABELDent Reviews, Pros and Cons - 2026 Software Advice