My experience has been great. It is easier to see who owes, who isn't scheduled, and what our stats are.

The dashboards are customizable, so I can place the numbers I look at the most in the places I will see them the easiest. Also, I can filter which stats go to which category, so the tracking is specific to my office. I can run reports in other programs to see these numbers, but BlueIQ saves me time by already having the data ready in an easy to understand format

I don't like that on the app I can only see daily or monthly stats. I would like the option to see weekly or yearly there as well. Also, I wish the product would let me choose quarterly stats or a customized date range. Sometimes we want to see numbers for other time frames, and there doesn't seem to be the ability to do so.

It has been great. It has helped me gain control of practice data and learn to improve our processes and easily see how the practice is doing in one place. And I no longer have to spend long hours doing data entry or having staff spend hours doing data entry- it pulls directly from the software we use.

This is a great piece of data analytic software that allows you to easily track your data and progress across multiple platforms in one place. It connects with google, facebook, quickbooks and your EMR to allow you to track all kinds of critical data for your practice. This is a must have for individual clinic owners.

I'd love to see them to continue to add compatibility with other programs and platforms. I'd also like to see their mobile app become as powerful as the desktop app. But really no complaints with this software.

Set-up was easy, but having team members who aren't tech savvy use it on a daily or even weekly basis was a struggle. The platform is easy to navigate if you are adaptable with new software, otherwise, it takes a lot of training. Team was pleasant enough, but weren't able to correct the number discrepancies.

Liked how the software pointed out active patients, patients coming in with family members needing to visit, money left on the table, and stats for each provider.

The numbers from BlueIQ did not match the system numbers. The daily, weekly, monthly, yearly production and collection numbers were never accurate and for that reason, I was unable to continue use of BlueIQ. At the price point, it wasn't something I was able to overlook.

Overall experience is quite good as the program does track statistics which would otherwise be difficult/time consuming. Customer service is slow to respond and we often have to re-ask the same question. We have been told things are "being looked into" and then never hear back. The trainer, [SENSITIVE CONTENT] (I think), is very good!

The features that we use regularly are the Weekly Reports with data such as rebooking percentage, show percentage and patient visits numbers. These are helpful as a snapshot into how the previous week went and to ensure the statistics are trending in the right direction.

The settings are rigid which makes it difficult to track long term statistics (patient still on care 30-, 60-, 90 days +) when the patient is seeing more than one chiropractor. Retention type statistics are difficult to manually track and it would be good to see this data presented differently in order to really gain a benefit from monitoring this statistic.

Overall pleased with our experience with BlueIQ. It has been a good tool for keeping our team on track. We are tracking growth and building towards better systems to ensure and prepare for future growth. BlueIQ is a major part of that planning and preparation.

Simple Interface. Easy to Set Up. Good Integration with Chirotouch and other software. Data is clear and charts and diagrams make it easy to track. Deep diving into data is simple.

"Training" is less nuts and bolts and more inspirational and motivational. Limited in some data tracking in Chirotouch integration. (i.e. Patient Information tracking)

My experience with blue IQ has been extremely positive. Thanks to the blue IQ team and specifically [SENSITIVE CONTENT HIDDEN], we will be able to scale our business model to new heights. If you have not tried blue IQ, I recommend that you give it a try

The best management software I have ever seen. Blue IQ allows you to control every aspect of managing your business so you can set realistic future goals. If you are planning to scale your business, this management tool is priceless. Most importantly the training that comes with blue IQ is what sets it apart. [SENSITIVE CONTENT HIDDEN] is truly a genius. Every management Book I have ever read, he has mastered and implemented into his management system.

The software takes a little while to set up because you have to know your numbers. Their implementation team is extremely patient and will take the time needed to get you up and running.

The people are great and support replies quickly when needed. The overall dollar value I continue to be unsure about.

What I like most is the amount of information I can get quickly without having to wait a long period of time for reports to run.

It was very difficult to implement in a multiple doctor and multiple office facility. I also feel paying for multiple offices running out of the same office software is not of value as I am only using it for tracking statistics.

Great experience just used different services

Loved the metrics and the dashboards and the ease of use

Only needed the metrics not the other stuff

Ease. Display. Compatibility We liked it until it stopped working

Its still down for us. It hasn’t worked for weeks now

We are very pleased without our purchase.

BlueIQ has given our office that includes 4 doctors and 5 staff easy access to objective statistics to gauge how we are performing compared to our peers and ourselves over a given time period. This allows us to adapt on the fly without taking the time, energy, and bandwidth to generate statistics through the ChiroTouch reporting system.

That default views cannot be saved and recalled.

I love this product when it works. The slowness is intermittent with most of the time being slow and some of the time, being responsive. During those times where it’s responsive (and after I have waited minutes to load), the system is great. Its theoretical use is even better.

The biggest issue I have is speed. It sometimes takes several minutes. Often, it times out and I’m unable to use it. I don’t have spare time to wait. Flipping from one location to the next is tedious at times due to slowness. The company acknowledges (sort of) and sometimes ignores requests for support. They’ve never offered a long-term solution.

Blue makes it so easy for us to set goals track our progress towards achieving those goals and staying motivated. We also love that it gives us an organized way to recall patients and see who is missing their appointments so we can help them keep on track.

The interface is easy to understand looks great and a simple to setup and use.

Some double data entry is required when setting goals for the same stats in office insights and other places used in the software.

My serious aversion to the business end of healthcare. I like patients and patient interactions. The goals, money and people management, I am averse to those. This helps me face those challenges and gives me the data to back up what I am saying and showing.

Ease of use and customer service. I can either go online or through Facebook, setup a meeting and get my custom metrics created and implemented.

The features rollout has been slow during the pandemic, but I am not sure that is something that they can even control. All-in-all I like the product and I continue to use BlueIQ

There really is nothing like BlueIQ for the Chiropractic industry. Being able to look at all of your stats at your fingertips is simply amazing. You can check the pulse of your office, set goals for your team, determine any pivots/changes, etc. I used to have to create these metrics manually on a spreadsheet, so to streamline this process is a dream come true.

It has the capability of producing any metric you want. Definitely unique as it is integrated with our EHR (CT) and there's nothing like it. Easy to use, clean interface, user friendly, attentive support.

I feel there are syncing issues that arise frequently. Other than that, I love it.

Again it is super easy to use and allows you to have real time progress in how thins are going in the clinic so we know where we need to improve or what is going well at all times.

That it is as easy as signing in to see all of the stats you would want so you can easily track stats and where you are at in reaching your goals

Nothing comes to mind! We love it all .

[SENSITIVE CONTENT] have all been exceptional to work with and guide you through the process of setting up, maintaining, updating, and integrating it into your everyday management.

Interactive, easy on the eyes, the graphs are reliable, and the hover option gives you data when needed.

Thankfully I have not found any cons in using BlueIQ.

Overall it’s been a great experience

Blue IQ gives me the data I need to make decisions in real time. I am a better owner and manager because of this tool

Occasionally the server fails to update and I have to write in to let them know

very positive

Know your business analytics and stats for all operations in the clinic

I would like to see it integrate with more EHR's

Glitchy.

The product is a Microsoft product so it looks nice, but like all Microsoft products it’s pretty glitchy.

The set up process is arduous, the team does little to accommodate any specifics necessary for accurate stats. Putting the request in to the developer does little to nothing to fix any issues.

Very organized. All data we have needed thus far is relatively easy to get a hold of. Any questions we have had have been answered with a speedy response.

It is slow to load the data and it is only updated in the morning so our stats are only accurate for the day before and not in that moment.

It is great in helping me structure my business.

It is easy to use and get me the stats that I need.

BlueIQ is a great system but there are a lot of moving parts to it. Once we have it dialed in and learn to use it it will be great.

It has been really awesome!

It helps me keep my business on track so we can hit the goals and grow like we want to.

Some of the inputting features are a little tricky at first. I would also recommend starting with this software right from the start so you don't have to input past stats.

Great team, great software.

Real time reporting which we can use to lead the team.

Which we could do even more with other integrations.

I enjoy the customized reports which are easy to read

I have not been using the product long enough to say

Busy office. Answered with the stars and hope it suffices.