--- title: "Cloud 9 Ortho Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of Cloud 9 Ortho. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Cloud 9 Ortho is a good fit for you!" source_url: "https://www.softwareadvice.com/dental/cloud9-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Dental Software](https://www.softwareadvice.com/dental/) / [Cloud 9 Ortho](https://www.softwareadvice.com/dental/cloud9-profile/) / Cloud 9 Ortho Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/dental/cloud9-profile/) Reviews # Cloud 9 Ortho User Reviews ## Reviews summary - Overall rating: 4.6/5 - Total reviews: 47 ### Secondary ratings - Ease of use: 4.7/5 - Customer support: 4.4/5 - Value for money: 4.6/5 - Functionality: 4.5/5 ### Rating distribution - 5 stars: 34 reviews (72%) - 4 stars: 11 reviews (23%) - 3 stars: 1 reviews (2%) - 2 stars: 0 reviews (0%) - 1 star: 1 reviews (2%) ### Most mentioned pros - User friendly love the treatment planing and the phase of treatment and changing as you go with treatment - The customer service team is always super responsive and works out the kinks in a timely manner! - C9's customer service is always helpful, and I love chat feature! ## Cloud 9 Ortho customer reviews Showing reviews 1-25 of 47 (page 1). ### Ortho Practice Positive - Overall rating: 5/5 - Reviewer: Amber H. - Verified reviewer: Yes - Industry: Medical Practice - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: November 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I like how easily you can navigate to different screens for ortho! I think there's way more to learn as I only work with certain areas of the software! #### Cons There's nothing I don't like! The Club9 offers a cool place to ask for help or suggestions, and ask for feature request! --- ### Best plat form - Overall rating: 5/5 - Reviewer: Zhulieta H. - Verified reviewer: Yes - Industry: Accounting - Company size: 11-50 employees - Product usage: Used daily for less than 6 months - Reviewed: April 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Nothing but great experience . Not just cloud 9 but every thing that I learned is adding value to our day #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros User friendly love the treatment planing and the phase of treatment and changing as you go with treatment #### Cons So far the best for orthodontic treatment I worked in a pedo before and this is made for ortho office #### Reasons for switching to Cloud 9 Ortho 2019 of may when we transfer over and never looked back --- ### DO NOT RECOMMEND - Overall rating: 1/5 - Reviewer: Debbie T. - Verified reviewer: Yes - Industry: Medical Practice - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: September 2025 - Review source details: This review was submitted organically. No incentive was offered The office was sold this program, given positive feedback and reviews only to be dismissed and dumped when they have not been able to fix their own software issues. The sales pitch that was given has not been what we have received. Little to no support or trained staff to help. They continue to put your requests off leaving accounts incorrect for months and months. This has created upset patients regarding their accounts. Management will not even call when requested. DO NOT RECOMMEND! Their offer is to buy another program from them to replace Pedo Cloud 9. An investment was already spent on this program, buying another is not an option. #### Ratings breakdown - Ease of use: 2/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 1/5 #### Pros Ease of being on the schedule and navigating wherever you need to go. Ortho side of Cloud 9 is so so... #### Cons Lack of support. LITTLE to NO trained staff on the Pedo part of the software. Months and months to hear back and usually we have to be the ones following up. They are not able to fix issues within their own program. #### Reasons for switching to Cloud 9 Ortho To have Ortho/Pedo combined in one program. Pedo side of Cloud 9 is not completely functional and they do not have answers to fix their own software. --- ### Love Cloud9, But Not Planet DDS - Overall rating: 4/5 - Reviewer: Gary S. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: October 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Love the software and appeciate that Planet DDS probably was able to infuse some more capital into Cloud9 to make it better. But since Planet DDS took over, it is hard to get support with Cloud9 or Planet DDS. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 1/5 - Functionality: 5/5 #### Pros Since it is exclusively an orthodontic software, it understands patient flow better than most softwares in my field. It is fairly easy to navigate and intuitive. I appreciate the "one-stop shop" of it meaning it has integrated imaging, email, text, document storage, etc. that prevents having to have multiple softwares to perform the abovementioned activities. A solid software without the glitches. #### Cons I don't like the add on costs for new features that have been added since I became a Cloud9 customer. I understand raising your costs, but the "extra's" I use in the software (and pay extra for) should just be in the software, period. Also, since it has come under the Planet DDS umbrella, it has been nearly impossible to speak with a human about billing issues. It is easy to zap my money out each month, but when I need customer support, I need a human. And I need them in a timely manner to respond back. My bookkeeper never got a callback or response from our last billing question in July. #### Reasons for switching to Cloud 9 Ortho They were closing down their company and informed us we had to find another software. Luckily, I had been eyeing up Cloud9 for awhile, and jumped at the chance to convert to that software. --- ### On Cloud9 with Cloud9 - Overall rating: 5/5 - Reviewer: Krista H. - Verified reviewer: Yes - Industry: Medical Practice - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: October 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall, I have had a good experience with Cloud 9. My office switched from OrthoTrac to Cloud 9 in 2019, and we are chugging along happily! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros Cloud 9 is user friendly software, and the staff is amazing from setup and beyond! I love that in our ever technical society, they are a personal company always listening to and adapting to your needs! #### Cons Sometimes the reports you want can be a little difficult to get, but I am always able to get the help I need either though the online portal or with a live chat #### Reasons for switching to Cloud 9 Ortho Wanted a cloud based software system. Were having issues when computers were going down, etc. Wanted to be more "in with the times" --- ### Cloud9 is the way to go! - Overall rating: 5/5 - Reviewer: Autumn H. - Verified reviewer: Yes - Industry: Medical Practice - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: October 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. My overall experience has been positive! Cloud9 is SO EASY to work with. The customer service team is always super responsive and works out the kinks in a timely manner! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I love that we are able to connect with our patients efficiently! The software is super user friendly and meets all of our expectations in the clinical setting! #### Cons I sometimes get confused with making adjustments on ledgers. I'm sometimes not sure to choose reversal, correction, or make a balance adjustment. #### Reasons for switching to Cloud 9 Ortho Cloud9 came up as an option when switching from a different software. The price and convivence is what drew us in. --- ### Extremely satisfied with Cloud9 software - Overall rating: 5/5 - Reviewer: Jamie G. - Verified reviewer: Yes - Industry: Medical Practice - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: November 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall my experience with Cloud9 had been fantastic #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The easy of use and the costumer support #### Cons ledger adjusting can sometimes be confusing #### Reasons for switching to Cloud 9 Ortho We wanted a cloud base software that had all the functions we needed --- ### It could be better/ No support anymore! - Overall rating: 3/5 - Reviewer: Deborah N. - Verified reviewer: Yes - Industry: Medical Practice - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: August 2022 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Going down hill fast! If I could go back in time and see the problems I have now back in 2018 I would never have purchased this software. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 1/5 - Functionality: 3/5 #### Pros Initially we like the user friendly ability of this software, but the company was bought by an equity group and now support is non-existent. #### Cons Three is no support, and no one to give us the solutions we initially had but now not working and they will not fix these problems they blame everything on other factors, like Google! WTH does Google have to do with running our software like is used to run when we initially got this software. #### Reasons for choosing Cloud 9 Ortho We initially thought this was the most user friendly software, but so much has changed I don't recommend this software. #### Reasons for switching to Cloud 9 Ortho Patient Care Suites went out of business. #### Vendor response Thank you for your feedback. We listen to our customers and take what you say to heart. We continuously strive for an excellent customer experience, and have made the following investments in just the last six months: (1) We have implemented a chat tool for customers to be able to reach out to support with less effort, (2) We have created an online Help Center so that customers can more efficiently submit and track tickets, and (3) We have increased our virtual learning offerings as well as modes of delivery, to ensure that customers can feel more control over their business critical software. We have many more customer-centric updates on the horizon, which continue to address the concerns and desires of our customers. Replied August 2022 --- ### Cloud9- Is a Cloud-Based database better than an in-office server? - Overall rating: 4/5 - Reviewer: Heather W. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: November 2020 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Our overall experience with Cloud9 has been positive since the transition to the current HTML version of the software from Silverlight. It has a few glitches and nuances, but Cloud 9 has a great forum for interaction and product recommendations that their head cheese,[SENSITIVE CONTENT HIDDEN] , will respond to directly. We have had very few issues with their imaging software, which is a huge + in the overall experience department. The learning curve was a bit different, as we jumped from paper charts to Cloud9 digital charts at the same time. Almost all of our data was transferred over without issues (from three separate databases), and we cannot say enough about how the process has changed our lives. We could not have worked at home during COVID without it! #### Ratings breakdown - Ease of use: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros I like that this software makes scheduling patients within multiple offices, across two states, easy. They integrate with Open Edge, making auto payments easy, and if you use a different third party software (like Vanco for monthly ACH payments), the report and posting for doing this is not complicated, and saves the office a lot of money. The reminder system that is incorporated with the program does both text and emails, and can easily send reminders or notes to the patient using either of those features. Most of all, the tech staff is knowledgable about their software, and are great to work with. #### Cons There are two immediate cons of this software. The first, is that we are in a building that has drop internet issues with no immediate resolution, and when the modems/routers lag, or need to restart, accessing patient data on a cell phone is not ideal. Secondly, the letter system is this HTML thing that does not work like Word or Google Docs, so image placement and customization of letters is very restricted. If the program crashes for some reason, the system does not autosave letters (!). #### Reasons for choosing Cloud 9 Ortho One of our business associates uses the program, and after checking it out at an Ortho convention, we were sold. #### Reasons for switching to Cloud 9 Ortho We had three separate databases with individual servers in each office, and the servers were reaching max capacity. To change over to Ortho2's cloud version, there were some obstacles that were not favorable (cost might have been one). #### Vendor response Thank you for your honest review! We appreciate your candor and are delighted to have you as a customer! Replied November 2020 --- ### Cloud 9 Software - Overall rating: 5/5 - Reviewer: Raelynn T. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: October 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. For years we used Carestream/Orthotrak, so many clicks to get to one thing. I am very happy with the switch. We have been using Cloud9 since 2019 and I wouldn't go back. Very user friendly #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros I love how easy the software is to use. I like the fact that patients can make payments through their portal and is logged in their ledger. #### Cons Sometimes when calling support, I don't feel they are very knowledgeable. When I get someone that knows their stuff it's great. --- ### Club9 - Overall rating: 5/5 - Reviewer: Melody I. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: July 2022 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I started using this software in April 2022 I found it very easy and self explanatory to use. I didn’t have any training when I started and haven’t needed any since. I love that you can go to club 9 and find answers to any questions you may have. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Very easy to navigate. If you have used any other orthodontic software you will be pleased to know this is by far the best. #### Cons Very simple. I would like it to have a few more features. When you click on X-ray it doesn’t pull up all the X-rays taken, you still have to click on every single series. It would be nice if it had a side bar and all you have to do is click on the image you want to view. --- ### Love this software - Overall rating: 5/5 - Reviewer: Melissa R. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: November 2020 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I can search for a patient in different ways if I just want to see the patient treatment card only I just click on that and write the last name and so quickly. #### Cons I really don't have anything that I wouldn't like about this software... everything is so well designed. #### Vendor response Thank you for review! And thank you for being on Cloud 9 with us! Replied December 2020 --- ### Cloud 9 review - Overall rating: 4/5 - Reviewer: Roy C. - Verified reviewer: Yes - Industry: Medical Practice - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: November 2020 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall, a great experience. Still learning all the nuances of the software #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros The ability to switch between patients with ease E-mail integration Reports #### Cons Would like to be able to compare images side by side System is very slow at times #### Reasons for choosing Cloud 9 Ortho More experienced company, larger user base #### Reasons for switching to Cloud 9 Ortho Old system was outdated and no longer under support #### Vendor response Thank you for your review, and thank you so much for being on the cloud with us! Replied November 2020 --- ### Great! - Overall rating: 5/5 - Reviewer: sarah m. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: December 2020 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Great service! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros They have great customer service and will accommodate when you call for help. #### Cons Waiting for the phone app/update to view better on the go. --- ### Cloud 9 is great!! - Overall rating: 5/5 - Reviewer: Laura S. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 11-50 employees - Product usage: Used weekly for less than 2 years - Reviewed: November 2020 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Our practice switched over to Cloud 9 mid March of last year. It has been a great experience so far. It is very easy to use and most ideal for using at a multi location practice. #### Cons The only thing we didn’t like about the software was that you have to manually send reminders each week. Therefore we have a third party system we use for our reminders. #### Vendor response Thank you for your review, and thank you for being on Cloud 9 with us! Replied November 2020 --- ### Awesome - Overall rating: 5/5 - Reviewer: Ashley G. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 2-10 employees - Product usage: Used other for free trial - Reviewed: December 2020 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall I think its the best I have used being in the orthodontic field. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I like how easy it was to learn. The customer service is awesome. #### Cons You have to click a lot of screens to do things. #### Reasons for switching to Cloud 9 Ortho We wanted something easier --- ### On Cloud 9 - Overall rating: 5/5 - Reviewer: Julie K. - Verified reviewer: Yes - Industry: Medical Practice - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: October 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. C9's customer service is always helpful, and I love chat feature! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Cloud 9 is very user friendly and integrates with several other systems. It is simple to use and very intuitive. #### Cons I wish it would automatically save things and give me an option to delete later. --- ### Cloud9 Ortho - Overall rating: 5/5 - Reviewer: Susan F. - Verified reviewer: Yes - Industry: Medical Practice - Company size: Self-Employed - Product usage: Used daily for more than 2 years - Reviewed: October 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The help support online. The staff is very knowledgeable #### Cons Hard to get through to them on the phone --- ### Great software. Easy to use and easy to teach! - Overall rating: 5/5 - Reviewer: Lisa D. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: March 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. We've always had a great experience using Cloud 9. Its easy to maneuver, easy to teach to new staff and just simple and effective for our day to day #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros I love that you can access Cloud 9 from anywhere, even more so now that there is a mobile app. #### Cons I definitely think the app needs to have some kinks fixes but other than that there are no big complaints. --- ### Review of Cloud 9 Ortho - Overall rating: 4/5 - Reviewer: Thomas D. - Verified reviewer: Yes - Industry: Medical Practice - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: August 2022 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. My experience has been mostly smooth. There are a few features that I wish would be ironed out and perfected, but other than that I am very satisfied. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros C9 is very easy to use and is user friendly. #### Cons The platform could benefit from some more complex options for customization. --- ### Cloud 9 Review - Overall rating: 5/5 - Reviewer: Lora L. - Verified reviewer: Yes - Industry: Medical Practice - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: March 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. We have had a good experience with Cloud 9. I also like that I can chat with technical support and they can help us almost immediately if we are having a problem #### Ratings breakdown - Ease of use: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros I like the function to be able to easily write letters to doctors. I also like being able to write an extraction or expose request for an Oral Surgeon.Some of the staff in my office recently went to New Orleans for the Cloud 9 User meeting and that was extremely helpful to learn more tips and tricks to the system. #### Cons No ability to use 3D technology. Not sure if that will be updated soon or not --- ### Insurance/ Financial Coordinator - Overall rating: 4/5 - Reviewer: Danielle S. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: August 2022 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I do like Cloud9 overall. As I said before they have came a long way since I first started using the software. I used is in my prior office from 2015-2018 and now 2019-to current. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros This software is easy to use. They come a long way with making it user friendly. I like the new Cloud9 Signature it has helped a ton with less paper and getting the information right into the patient chart #### Cons I don't like having to click into all different boxes, in all different areas of Cloud9. I don't like how you can't make small little notes on actual schedule. I wish this was a function that could be done. We used this for hold appt spots with multiple people answering the phones, or if a certain chair needs to be closed and we put note on it as to why. --- ### Cloud 9 Ortho Feedback - Overall rating: 5/5 - Reviewer: Brayden F. - Verified reviewer: Yes - Industry: Medical Practice - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: September 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 2/5 - Functionality: 3/5 #### Pros Web Based, with reliable real time connection. #### Cons we are constantly giving solutions that are "added to our enhancement list for future upgrades" --- ### User Friendly Software for Practice needs - Overall rating: 5/5 - Reviewer: Akshya S. - Verified reviewer: Yes - Industry: Medical Practice - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: March 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. So far really decent and would highly recommend this software for practice needs. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Easy to manage and easy to learn different features. #### Cons Sometimes the training from the software training team could take way too longer than expected. --- ### Cloud9 Review - Overall rating: 5/5 - Reviewer: Alissa M. - Verified reviewer: Yes - Industry: Medical Practice - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: July 2022 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. User friendly. Data miner helps to streamline and pull specific reports. #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Charting and maintain patient records, both imaging and documents, are easily accomplished. #### Cons Organizing and keeping track of referring offices could be streamlined. As of right now, there is no way for us to combine multiple doctors within the same practice. ## More reviews [Next reviews](https://www.softwareadvice.com/dental/cloud9-profile/reviews/?page=2) --- Cloud 9 Ortho Reviews, Pros and Cons - 2026 Software Advice