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> Reviews of Dental Intelligence. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Dental Intelligence is a good fit for you!

Source: https://www.softwareadvice.com/dental/dental-intelligence-profile/reviews

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Dental Intelligence Reviews

Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee.

[Overview](https://www.softwareadvice.com/dental/dental-intelligence-profile/)

Reviews

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# Dental Intelligence Reviews

## Reviews Summary

## Overall Rating

4.6

* * *

## Ratings Breakdown

5

(41)

4

(8)

3

(1)

2

(1)

1

(2)

## Secondary Ratings

Ease-of-use

4.6

Customer Support

4.6

Value for money

4.5

Functionality

4.5

* * *

### Pros

"It was nice of the team could have access to these numbers for them to review their own metrics and keep their own goals in mind."

"I also love that I can view claims and easily filter through what I need."

"I love how much it can do for you in so many different areas of front office work."

### Cons

"I’ve contacted their team multiple times regarding problems with my account and explicitly requested that the matter be escalated to a manager. Despite this, my emails have not been returned, and there has been no follow-up or ownership of the issues raised."

"To text a patient you can't create a new chat you would have to create a whole new person in dentrix or wait for an updated phone number which would take a while."

"The insurance eligibility does not work on very many company's so we would have to call the insurance even though we pay to have insurance eligibility."

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Dental Intelligence Reviews, Pros and Cons - 2026 Software Advice