Bitbucket vs New Relic

RATING:

4.6

(1321)

Bitbucket has 1321 reviews and a rating of 4.56 / 5 stars vs New Relic which has 175 reviews and a rating of 4.54 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.6 (1321)
4.5 (175)
Ease-of-Use
4.5 / 5
4 / 5
Value for Money
4.5 / 5
4 / 5
Customer Support
4.5 / 5
4 / 5
Functionality
4.5 / 5
4.5 / 5
Last Review Written
March 26, 2024
April 8, 2024
Pros/Cons
  • Pros

  • It is so nice to have everything work together and to be able to do things from other programs. Super plusses for any company that gives educational discounts.
  • It is a simple to understand design and very easy to navigate. The most important things you'll be looking at are easy to find on your home screen, and the navigation is very intuitive.
  • Cons

  • Sometimes errors can be seen and have to be solved with some weird workarounds, but that could be due to administration too.
  • If you don't know where and how exactly configure it you will be completely lost on it.
Read all user reviews
  • Pros

  • I really love the interface, it's easy and powerful at the same time. You have everything you need.
  • During the time we were using NewRelic we were 100% on-prem environment so for this model, the software met out requirement. It was easy to deploy new checks.
  • Cons

  • The pricing is absolutely crazy, especially for small companies. Too many features locked behind expensive paywalls.
  • The customer support is dreadful. We wait over 5 days for a response and then have to chase.
Read all user reviews
Pricing Range
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FrontRunners

2023

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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos