All Arreya Reviews
1-25 of 47 Reviews
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Shira
Verified reviewer
Wholesale, 51-200 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2019
Great, easy to use product!
I've really enjoyed using the Arreya Digital Signage Suite. It's easy to use, allows me to manage everything from one central location, and accomplishes my goal of broadcasting content to all six of our warehouse locations. Whenever a technical issue comes up, the Arreya team is quick to solve it. There's great customer service in addition to the product. I'm excited to use Arreya for years to come and I'd recommend it to everyone trying to achieve a similar goal.
PROSI like how this software is super user friendly and instantly updates to all of the TVs at our stores as soon as I push new changes live. I'm able to easily manage and update new content.
CONSThere isn't an "undo" button if I by accident delete an image or text box.
Barney
Education Management, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2022
Arreya at GMAC
Service top notch. Support blows brightsign (the incumbant) away and much better value proposition to other market offerings
PROSI like the intuitiveness of the software. It does a lot more than i need but for what i need i can do it quickly, efficiently and, best of all, remotely.
CONSthis is not a function of arreya. My IT department wants to run the software off of a windows computer for security purposes. They don't want to use the chrome computer. If there was a windows computer that runs arreya, similar to the chrome box, i would buy it in a second. As of now, i manually have to reset the computer every time there is a chrome update or the laptop's Pw expires.
Reason for choosing Arreya
The honest truth is the people at arreya convinced me they were trusthworthy, knowledgable, and support focused. I don't regret joining the arreya team. They've delivered as promised.
Reasons for switching to Arreya
Brightsign was the incumbant. My predecessor did not leave the log in instructions or who the 3rd party provider was to contact. Several inquiries to brightsign support were unanswered. I even tried to buy the service new and no one from their sales team called me. That's a ridiculous red flag. I was looking for some support and glad i found arreya.
TAMMY
Used daily for less than 12 months
OVERALL RATING:
3
EASE OF USE
3
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
2
Reviewed January 2018
Overall, we have been enjoying using Arreya. It gives us the opportunity to easily deploy info.
Arreya is easy to use and deploy. It works excellently with the Chrome devices we have deployed in our factory. The ability to cast using Chrome box and cast and the dost per channel was the main reason we started using Arreya over other apps. Support and customer service have been great - often feels like we're right next door ;). We are looking forward to more refined backend features.
CONSWe'd like to see the functionality on the backed be more smooth. Many of the transitions cause issues, adding a slide always adds it to the bottom of the list - maybe have a slide sorter screen on its own would be helpful so that we can drag and drop slides more easily? Features like using google slides is slow so timing how long the arreya slides last is tricky as we get a lot of black screen time and miss content - to avoid this we've now stopped using google slides which was a neat feature especially since we have others that contribute to content. We have 6 screens running but none of them sync / play simultaneously. When adding an image to the slide it doesn't place the correct size - too small and we have to scale them even though they are made 1920x1080 they come in very tiny.
Kristyn
Hospital & Health Care, 201-500 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2022
Donor Wall
They have been wonderful to work with. Their customer support has been impressive, they quickly get back to me and have helped me to fix any issues we have had.
PROSWe wanted an easy to use and affordable product for our donor wall. This allows us to easily update information while following our brand image. The touch screen options allow our users to go even more in-depth to learn about a new service or to find a location in our facility. We are able to use both photos and videos to help get our messages accross.
CONSNot that I can think of. We have been very happy with this product.
Reason for choosing Arreya
I liked that they are a Midwest company. I tend to have better experiences and customer service when we use somewhat local contractors.
James
Education Management, 51-200 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed September 2022
Arreya: Great Signage Management
Great experience, particularly the tech support and training. I've dealt a lot with Josh who really knows the product and is clearly invested in making sure we get the most out of it. Sales iss also very helpful and responsive as well. Never feel pressured or "over-sold." Shout out to Jill who most recently got our order processed very quickly.
PROSThis software was intuitive and easy to set up, especially with the fantastic support and highly responsive sales team.
CONSThere are a lot of great stock media options, but I'm hoping they will make the media easier to sort and sift through in the future, and perhaps add a little more, as well.
Reason for choosing Arreya
The service was spectacular, plus the model fit our needs more, allowing us to buy per "channel" rather than buying per display screen.
Vendor Response
Thank you so much for your review, James. Organizing media is something we know needs to be done, and we are currently working on it. We're constantly improving Arreya, and we release regular automatic updates. We appreciate customer feedback greatly, as it makes us better. Thanks again for your review and for being a customer with us.
Replied September 2022
Matt
Sports, 201-500 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2022
Excellent Review
The experience has been very good and our community enjoys what it has done for our program and our communications office appreciates the digital signage.
PROSI found Arreya hard to follow at first with a lot of intricacies on how to operate the system. However, customer support has been very helpful and supportive. I commend [SENSITIVE CONTENT] who is our customer support representative and he has been very responsive. We would not be as functioning with Arreya if it weren't for [SENSITIVE CONTENT].
CONSI found getting started to be a bit challenging. I am not confident we would have been able to function the program without the help of [SENSITIVE CONTENT].
Ross
Primary/Secondary Education, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2022
Great for Digital Signage
The ease of use of Arreya is great, staff here are able to easily pick it up and create digital signage with minimal training.
CONSSometimes you have to manually refresh the connection between Arreya and Google Slides, but it's not the end of the world.
Stacey
Education Management, 51-200 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2022
You are going to love this product!
This has been top-notch across the board! Working with [SENSITIVE CONTENT] and customer support has been amazing. He has been very helpful in helping me learn more about the functions of the product whenever I had a question. He has always been available to meet. I am looking forward to many years working with [SENSITIVE CONTENT] and the Arreya team!
PROSFrom the minute one creates an account, the ease of use is apparent. During the trial, I tested it to determine if it was going to meet our specific needs. After testing multiple companies, Arreya is by far the most user friendly. I have easily integrated Canva design into it, and it works beautifully!
CONSOne has to be aware that the program will kick you out if you are not constantly working on it. You must save frequently, and if you are busy and forget, then you are going to have to redo your work if you left without saving.
Nichole
Electrical/Electronic Manufacturing, 201-500 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2022
Arreya
easy to use and post videos and signage.
CONSnothing i can say that i do not like about arreya.
Wargin
Verified reviewer
Higher Education, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed September 2018
Sharing School Information
We are able to share our school calendar, flyers, photos, and twitter account all in one place throughout the school.
CONSOften times I have to physically reset TVs.
Robyn
Health, Wellness and Fitness, 11-50 employees
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2019
Perfect Fit
When we first started shopping for a digital signage solution, there were many competitors to consider. Our top 3 needs were: 1) a system that works efficiently and reliably, 2) something that wouldn't break the bank, 3) reliable support. Arreya has fulfilled all 3 of these needs and more. Our concept is unique and if there was ever a road block or challenge that we faced because of our unique operations, the development team was super helpful and quick to find a solution.
PROSThe software works perfectly, the Arreya admin panel is easy to use and you can quickly create channels, update content and deliver it instantly to all devices in the field. The process of adding a new device to the Arreya device management panel takes just a couple of minutes, which makes deploying our channels in the field a fast and seamless process.
CONSOur content is delivered 24 hours a day at exact specified times, every day of the week. When we first began our trial with Arreya, it was a bit of a process for us to schedule a channel to play a video every 15 minutes. However, the development team was extremely helpful when I called and explained our challenge to them and they found a fast solution to this problem. I believe they're actually releasing a software update to accommodate long-term scheduling in the near future.
Reasons for switching to Arreya
One of the main reasons we needed to switch was because of the environment that we were delivering our content with our previous system. Our model delivers videos 24/7/365 on an EXACT schedule. Our previous software system was Windows based, which was a tedious process to set up Windows on each and every device (some of our locations have 10-12 channels). Additional challenges that we faced included interruptions with Windows updates, lack of drive space, if a user forgot the Windows password, causing them to perform a factory reset... On top of all of these issues, it took several hours and sometimes days to deploy the previous signage system and when we released new content, it was a long and tedious process that interrupted operations. We are a fast growing company that couldn't continue on the same path as we're adding more and more locations nation-wide. We had to find a scalable solution that would fit our needs. Arreya fits perfectly for our brand.
Jan
Education Management, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2018
Arreya is versatile and easy to use
We installed monitors throughout our high school to post announcements and videos for school and community events. The software has many options for displaying information, and an easy learning curve for users.
PROSI don't have a lot of time to spend creating signage and need something easy and intuitive. Arreya makes sense. I can easily navigate the dashboard and develop customized signage for our high school. When I have time to play with it, I am always excited to see there are additional options for creating content. Best of all, there is always someone on the other end of the line when I call for help, and they are always patient and positive.
CONSSometimes my monitors go blank, and I have to troubleshoot the problem. Most often it's our wifi, not the software.
Jon
Government Administration, 201-500 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed December 2018
Absolutely what we needed, when we needed it.
We needed something that didn’t require a degree to use that can be easily deployed and require minimal maintenace but still had the features of the more complex systems. After evaluating almost every option out there we found Arreya to be the perfect balance of function and ease of use. The personal touch to the extremely high level of service is simply icing on the cake. From start to finish Arreya has been exactly what we needed; when we needed it!
PROSEasy enough to use that digital signage doesn’t have be to an IT burden and can be handed off to other employees to maintain; but still has the features and functionally of more complex options. Plus with no software to install and maintain it can be managed by anyone.
CONSThe only negative I’ve come across so far is a lack of animation effects within the ineterface. But....(and this is really a pro I’m sneaking in) you can pick up the phone and *gasp* a person answers and can help advise on using Google Slides to animate certain functions.
Micheal
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2018
Very easy to use, with some incredibly responsive support for any questions I may have.
It is really easy to use and takes no time to set up something, If I need a feature I don't have to pay for it, it is usually just included unlike other signage software I have used. Any problems that arise are fixed quickly and have not been do to the software but hardware or other factors, even so, The team at Arreya will do their best to help me figure out to fix the problem quickly so I am up and running. I have had only 1 problem so far with my hardware not working but once I got a Chromebox instead of Microsoft, I had zero problems. I can also monitor the display from anywhere which is super handy.
CONSI wish there were a bit more tutorials online for it, but what they is helpful for getting started and any that don't exist can be answered one of the support people within minutes. I am also not the best with technology, But with that I didn't nearly as much trouble installing this and setting it up as I did with rise vision. It only took me about 15 minutes to set up initially, and after that the instant updates are a life saver.
Chasity
Government Administration, 5,001-10,000 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY