Screenscape vs shopVOX

RATING:

4.5

(46)

Screenscape has 46 reviews and a rating of 4.54 / 5 stars vs shopVOX which has 222 reviews and a rating of 4.59 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.5 (46)
4.6 (222)
Ease-of-Use
4.5 / 5
4.5 / 5
Value for Money
4.5 / 5
4.5 / 5
Customer Support
5 / 5
4.5 / 5
Functionality
4.5 / 5
4.5 / 5
Last Review Written
April 8, 2022
March 5, 2024
Pros/Cons
  • Pros

  • We love incorporating our Thank You video onto the sale floor so that our shoppers can see the work our mission plays out from shopping or donating to The Resale Shop.
  • It looks great - very professional. The web interface makes it easy to put the content we want up - both informational and entertaining - and adjust it as needed.
  • Cons

  • Some of the devices in use show as offline, but this is being problem-solved now.
  • Being able to synchronize the displays, TV's are in an awkward place to access so when device needs a hard reset it is difficult to access.
Read all user reviews
  • Pros

  • They have thought of everything you need and put it in a simple interface that's user friendly and easy to follow, its a powerful bit of kit they simplifies running a team of people / company.
  • That it has being upgrading and getting things easier and better every time. It never stops improving and the support team is super helpful all the time.
  • Cons

  • We had to pay a developer separately to integrate the API with our website and UPS worldship. That ran us close to 5K so that was a bummer.
  • Limited CRM (Sales) platform with less reporting for this area of business. Custom reports can be complicated and convoluted.
Read all user reviews
Pricing Range
$
$
$
$
$
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$
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos