About Spectrio

Spectrio is a cloud-based digital signage solution used to display digital content. Businesses in any industry can use Spectrio to transform their locations into exciting destinations for customers and employees.

Spectrio’s unbeatable content library enables companies to capture the attention of their audience with a wide variety of customizable content. This content can be further enhanced with versatile apps selected from Spectrio’s app market. Social media can be easily monitored from a centralized, modern dashboard. Important stats like viewers’ engagement, customer reviews, and reshared content are available at the click of a button.

Spectrio also offers content scheduling, enabling users to decide the deployment time of an application or piece of ...


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Supported Operating System(s):

Web browser (OS agnostic)

171 Reviews of Spectrio

Average User Ratings

Overall

4.78 / 5 stars

Ease-of-use

5.0

Value for money

4.5

Customer support

5.0

Functionality

4.5

Ratings Snapshot

5 stars

(142)

142

4 stars

(22)

22

3 stars

(6)

6

2 stars

(1)

1

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 171 results

October 2017

User Profile Picture

Christa from Calively Creative

Verified Reviewer

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

October 2017

A digital, interactive social experience

More social interactive, a great platform to showcase promotions, customers enjoy the changing content such as news, weather, maps, etc.

Pros

It creates a social platform for our customers to view promotions, menus, media posts, news, weather, traffic, sports and other fun apps. The digital ease of it allows me to keep it updated with fresh content that can keep viewers engaged. I enjoy being able to manage it from any computer and the changes take effect instantly. Our customers love seeing their photos/videos displayed on screen and getting to see other people's experiences be showcased. It's a great product, quick customer service, and having this as a feature in our center really adds to the overall social customer experience.

Cons

There will be times when the apps have issues which makes our display have a big "error" screen appear - this is obviously very unsightly, but normally after contacting their support team they get the issue resolved quickly and easily. If not, a quick system reset typically solves most problems. The available app selection has been increasing over the months, which I love, so I would like to continue to see a wider selection of apps to display. This service is not cheap, but if you want to add a social and digital experience to your business then it's a great feature to invest in.

Response from Enplug

Replied October 2017

We appreciate the in-depth review. It's great to hear that you've found Enplug to be easy to use and engaging for your customers! We apologize for the "error" screens you've seen, and we're hard at work on eliminating those errors! We're also working on a redesigned social media design that will be even more modern and interactive - so stay tuned! Lots more updates coming soon.

May 2020

Jesse from Thermo Fisher Scientific

Company Size: 10,000+ employees

Industry: Hospital & Health Care

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

May 2020

Best user-friendly solution out there

Of all of the different CMS solutions out there for digital signage, Enplug gives you one of the most engaging experiences possible. Our employees enjoy this new solution and I've heard nothing but good feedback.

Pros

Enplug is extremely intuitive and user friendly. There is also a plethora of applications and features available to content creators. Enplug also updates screens in real time, meaning that you do not have to wait to see your changes. The app-based content is engaging and helps keep employees informed.

Cons

There are no stand out negatives about Enplug. We have been extremely satisfied with this solution so far. If I had to pick one thing that could be improved, I would say that it would be great to get some additional enterprise applications, such as a Yammer app and other Microsoft Apps like Microsoft Stream.

Reasons for Choosing Spectrio

Many other solutions struggle to stay relevant and require heavy IT support. We chose Enplug for its ease of use and robust features. We are confident that as our company continues to grow and evolve in this digital age, that Enplug's technology will grow with it.

Reasons for Switching to Spectrio

Marlin was a terrible provider and we had nothing but problems with them. Not only was there multiple times a month where their servers would go offline, but even when their servers were up, it would take approximately 15+ minutes to update the signs. Separately, their content was not engaging, they did not have applications and this solution was pretty much just like putting powerpoint slides up on screens.

Response from Enplug

Replied June 2020

Jesse, thank you for taking the time to share your Enplug experience. We are happy to read that you see our software powerful and easy to use. Good news! Microsoft Teams is on our feature roadmap and we'll be sure to keep you updated.

November 2021

Emily from Tori 1

Company Size: 51-200 employees

Industry: Restaurants

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

1.0

Value for money

1.0

Customer support

1.0

Functionality

3.0

November 2021

Expensive, Buggy and Poor Support

This is a review of Enplug Digital Signage software. With the advent of smart tv's, their product is becoming obsolete. They charge $200+ for a streaming device which is buggy – we had 1 faulty device upon receipt and another 2 that subsequently died. Upon reaching out to support to fix or replace the dead devices, they simply stopped responding to my emails. Next step, cancellation of their service due to poor products, competitive pricing elsewhere and poor customer service. I emailed them to cancel. No response for weeks. I call to confirm cancellation and they can't find my account. Ask for my account number – it is NO WHERE to be found on their website. I get transferred around to various people who can not help in cancelling my account and shoved back into an email support thread.

Pros

Nothing good to say about the software Enplug.

Cons

Poor customer service. Weak customer account portal on website. Buggy devices that arrive defective, stop working randomly and not competitively priced.

Reasons for Choosing Spectrio

Didn't do enough research

January 2018

User Profile Picture

Marisa from Coldwell Banker Caine

Verified Reviewer

Company Size: 51-200 employees

Industry: Real Estate

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Functionality

4.0

January 2018

Looks slick, easy to set up and manage!

Pros

Our agents and staff love to get involved with the social feed by using our hashtags, and they love the weather app as well. We love being able to schedule our content in advance with graphics/videos and have the control to customize each display group to fit that location.

Cons

We have had a few faulty boxes that have had to get replaced. Wish it was easier to switch displays between groups without having to reset the box and be at the location in person...just have to do a lot of thinking/planning/adjusting on how to organize the groups to make it easiest to manage. Would be great to have stats that show which pieces of content are getting shown the most and be able to see live in the dashboard what's displaying on each screen at that moment. Would love to approve/deny/favorite social posts individually on each display group instead of the apply all method.

Response from Enplug

Replied January 2018

Hi Marisa, Thank you for the review and for being a great customer. Great to hear the social feeds have been engaging! To address your notes: 1. We're always testing new media player devices to find the most affordable yet reliable option. 2. We're adding the ability to switch devices between display groups this month! 3. We're adding the ability to get content play stats this month! 4. We're adding live display previews in early Q2. 5. We're launching a new and very much improved social wall experience in February. We look forward to continuing to work with you!

December 2020

User Profile Picture

Nick from Southwire Company, LLC.

Verified Reviewer

Company Size: 5,001-10,000 employees

Industry: Electrical/Electronic Manufacturing

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

December 2020

Incredible Digital Signage Solution

We are using Enplug as our employee communication solution to reach over 7,000 employees at their facilities for the latest in company and site-specific communication. We publish slides, integrate social media and share regular video update messages from our CEO across 150+ endpoints. We have HR team members and admins at each facility who post site-specific comms and employee recognition content, and the app-based cloud solution has been incredibly easy for them to learn.

Pros

Affordable Ease-of-use Zoning app makes layouts a breeze App-based Cloud-based Lightning fast support SSO login

Cons

N/A, even if there are small quirks, one email to the support team gets any issue resolved in an instant!

Response from Enplug

Replied December 2020

Thanks for your review, Nick! It's great to hear that our product is working for you seamlessly across multiple locations. We value your feedback and will share your praise with our support team. Thanks again for your time!