About truDigital Signage

truDigital Signage is a cloud-based digital signage solution designed to help with digital communications. It allows users to upload files, including videos and images to the truDigital cloud. From there, users can add the files to any of their display screens.

truDigital Signage helps users manage files, organize content and manage multiple screens from a centralized dashboard. Users can also send content to individual locations or groups, and they can download reports.

truDigital Signage tracks ads and other content to monitor how they are played, so users can identify what content their audiences respond to more. The system also offers photo editing capabilities, file import/export options, search functionalities and a summarized view of users&rsqu...


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Supported Operating System(s):

Web browser (OS agnostic)

337 Reviews of truDigital Signage

Average User Ratings

Overall

4.41 / 5 stars

Ease-of-use

4.0

Value for money

4.5

Customer support

4.5

Functionality

4.0

Ratings Snapshot

5 stars

(191)

191

4 stars

(105)

105

3 stars

(32)

32

2 stars

(6)

6

1 stars

(3)

3

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 337 results

October 2017

Greg from Symbotic

Verified Reviewer

Company Size: 501-1,000 employees

Industry: Industrial Automation

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

3.0

Customer support

5.0

Functionality

5.0

October 2017

TruDigital solution is far superior than it's competitors.

Pros

From start to finish TruDigital has been great. We started out contacting for a demo and chose TruDigital as our digital signage vendor. Ordering the players and setting up our account was a breeze. Players are configured and already assigned to our account before they ship. Customer support is great. Once you log into TruDigital's admin portal you can start a chat and work with support right away.

Cons

The only thing I could see that I would like to have changed is the ability to see and manage admin/users better. I had to submit a ticket to add additional admins. Once our environment gets larger I see this being an issue.

March 2020

Christina from Sportsfield Specialties

Company Size: 51-200 employees

Industry: Construction

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Customer support

4.0

Functionality

4.0

March 2020

Easy to use, good value

It serves us well.

Pros

truDigital is an easy-to-use app for our less tech savvy users.

Cons

There are some function limitations that probably come from it being a user-friendly app.

Reasons for Choosing truDigital Signage

When we chose truDigital in 2017, the decision was made because the user interface was more intuitive.

Response from truDigital Signage

Replied March 2020

Hello Christina, Thank you for your wonderful review! We're glad to hear you enjoy the ease of use of truDigital. Feel free to contact us at support@trudigital.com or call 801-852-9898 to recommend any additional functions you'd like to see, as we're always looking to expand our services. Thanks again for your review and for your continued business. All the best, Michael Peine - Marketing Manager

March 2020

Autumn from ORIX USA

Company Size: 501-1,000 employees

Industry: Financial Services

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

2.0

Value for money

3.0

Customer support

5.0

Functionality

2.0

March 2020

Did you turn it off and turn it back on again?

I recommend updating your user experience. Portions of the site are dated and could use streamlining. Also, let the user know that the device has to be reset and that THE PLAYLIST PREVIEW IS NOT AN ACTUAL REPRESENTATION OF MY SCREEN. I had a high-visibility campus down for weeks without knowing because my previewer said everything was working as it should.

Pros

I am able to use images and videos in one list which is nice. I wish you didn't have to have these in two separate modules as it makes creating diverse motion playlists very hard to curate.

Cons

My biggest complaint with the platform is actually the hardware. We have to reset the device 2-3 times a month to get it to work properly. Since we have several campuses in several different states this ends up being a time-consuming project every time. If you add up the money the company spends on employees resetting these devices I think you will find it adds a great deal of cost to the overall platform. The interface itself is very slow and hard to navigate. Since we have separate campuses I have recreate each playlist multiple times instead of being able to build a master template and deploying each playlist as needed. This also adds a great deal of time to each slide update.

Reasons for Choosing truDigital Signage

I was not included in this project

Response from truDigital Signage

Replied July 2020

Hi Autumn, we are sad to hear about your less than positive experience with truDigital. Please reach out directly to our Director of Support, James (801-852-9887 or James.potter@trudigital.com). We believe there are some changes we can make that should help the performance of your account.

March 2020

Todd from Winners

Company Size: 51-200 employees

Industry: Gambling & Casinos

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

3.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

March 2020

truDigital and Winners

Have the ability to message our customers digitally with various messages is great. With a core gambling business and secondary restaurant and bar businesses truDigital allows us flexibility and creativity in our messages for wagering, food & beverage, and other, must know, messages.

Pros

The software is easy to use and the dashboard is intuitive and easy to navigate

Cons

at times we have issues with the deployment of new assets. We often change slide shows weekly and monthly and have, from time to time, had issues with the update of playlists in new collateral deployment across our estate of 14 locations.

Reasons for Choosing truDigital Signage

Overall cost, ease of use, and the ability to manage many campaigns remotely.

Response from truDigital Signage

Replied March 2020

Hello Todd, We certainly appreciate your detailed review. We're also glad to hear you enjoy the ease of use and flexibility of truDigital. If you have any questions regarding deployment of new assets or anything else, feel free to reach us at support@trudigital.com or give us a call at 801-852-9898 and we'd be happy to help. Thank you, Michael Peine - Marketing Manager

March 2020

Bob from Columbia VA Health Care System

Company Size: 1,001-5,000 employees

Industry: Hospital & Health Care

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

3.0

Value for money

4.0

Customer support

4.0

Functionality

4.0

March 2020

Hall

Pros

Message scheduling through slipstream function

Cons

I wish we were able to transfer files large than just 100MB. I know 100MB is a lot of information, but is relatively small when you consider video.