truDigital
About truDigital
Awards and Recognition
truDigital Pricing
All of our service plans include: Elite, U.S. Based Support: Live Chat, Phone, & Email Unlimited User Accounts Free Software Updates Unlimited Cloud Storage Media Types Package Slipstream Unlimited Templates Import PowerPoint, Excel & Word Files Real-Time Device Status Unlimited Bandwidth Import YouTube Videos Content Creator & Photo Editor File Manager User & Group Access Import Keynotes, Numbers & Pages Files Player Status Email Notifications
Starting price:
$29.00 per month
Free trial:
Available
Free version:
Not Available
Most Helpful Reviews for truDigital
1 - 5 of 360 Reviews
Lucho
Verified reviewer
Information Technology and Services, 1,001-5,000 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed March 2019
TruDigital Great Digital Signage Option
We use TruDigital for Help Desk Sinage in three different locations. Its great and easy to use. Customer support has always been 100%
PROSCustomer support has always been great and very quick to reply with a solution.
CONSWhen your managing your playlist theres no thumbnail image of that slide. You have to click on preview to see whats on the specific slide. I have summited a feature request (my First), lets see if they add it to the next version.
Vendor Response
Hello Lucho, Thank you for your review! We're glad to hear you've had a great experience with our support team. Thank you for your feedback and for your feature request; we're always striving to improve. Feel free to message us at support@trudigital.com or give us a call at 801-852-9898 if you have any questions. Thanks again for your thoughts, Michael Peine - Marketing Manager
Replied March 2019
Todd
Gambling & Casinos, 51-200 employees
Used weekly for more than 2 years
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed March 2020
truDigital and Winners
Have the ability to message our customers digitally with various messages is great. With a core gambling business and secondary restaurant and bar businesses truDigital allows us flexibility and creativity in our messages for wagering, food & beverage, and other, must know, messages.
PROSThe software is easy to use and the dashboard is intuitive and easy to navigate
CONSat times we have issues with the deployment of new assets. We often change slide shows weekly and monthly and have, from time to time, had issues with the update of playlists in new collateral deployment across our estate of 14 locations.
Reason for choosing truDigital
Overall cost, ease of use, and the ability to manage many campaigns remotely.
Vendor Response
Hello Todd, We certainly appreciate your detailed review. We're also glad to hear you enjoy the ease of use and flexibility of truDigital. If you have any questions regarding deployment of new assets or anything else, feel free to reach us at support@trudigital.com or give us a call at 801-852-9898 and we'd be happy to help. Thank you, Michael Peine - Marketing Manager
Replied March 2020
katelyn
Computer Software, 11-50 employees
Used weekly for less than 2 years
OVERALL RATING:
3
EASE OF USE
3
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed April 2019
Fun tool that provides many templates but customization for templates can be limited
I use this tool to convey information to staff at a software engineering company. It's a fun addition to the company. Overall, truDigital is a great tool for a creative purpose. There are a lot of features to get you started but there is a need for software improvement and design update.
PROSThere are many templates available so if you don't want to create any of your own, you don't have to. There are extra features available such as weather and traffic. You can choose the length of time that each slide is to appear in the slideshow. It also has a calendar function so you can choose when the slide is to begin appearing and stop appearing. You can preview slides and the slideshow without having to verify their appearance on the presentation monitor. If you want, you can create your own content and import it as images to use. You can create folders to organize slides.
CONSIn the beginning of using the program, it was not intuitive. I've learned to use it overtime but it was definitely frustrating to figure out at first. The connection is really slow and content loads slowly - unlike any other site I use. Some of the styles on the templates are outdated. You can't customize the size of the text or picture boxes which leaves a lot of unused space. Because of those reasons, I'm not a huge fan of their templates and often make my own in PowerPoint and import them. I don't like that you can't see the font type or color before implementing it.
Vendor Response
Hi Katelyn, We greatly appreciate your detailed review! We're glad to hear we've been able to help you convey information to staff members. We're grateful for the feedback; we're always working to improve. If you have any questions or would like any additional training, feel free to message us at support@trudigital.com or give us a call at 801-852-9898. We want to ensure you have the best digital signage experience possible. Thank you, Michael Peine - Marketing Manager
Replied April 2019
Bob
Hospital & Health Care, 1,001-5,000 employees
Used weekly for less than 2 years
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed March 2020
Hall
Message scheduling through slipstream function
CONSI wish we were able to transfer files large than just 100MB. I know 100MB is a lot of information, but is relatively small when you consider video.
Reasons for switching to truDigital
Our older system was not as user friendly. It was also quite outdated, and a new service contract to maintain it would have cost as much as we spent on upgrading to TruDigital.
Lars
Transportation/Trucking/Railroad, 201-500 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed November 2019
Easy to use, fun to set up.
Our terminals are getting up to date weather, traffic and transport news with RSS feeds.
PROSThe customizable templates such as Corkboards and HTML 5 Templates are a must have in our industry. The plug and play device is easy to set up and building playlists is fun and easy to learn.
CONSNeed more apps/options for News and Maps.
Reason for choosing truDigital
Free digital players after certain number bought, better overall pricing and service once we added everything up and compared.
Vendor Response
Hello Lars, Thanks for your glowing review! We're glad to hear you're enjoying truDigital. We certainly appreciate your feedback since we're always looking to make improvements. Feel free to let us know if you have any questions in the future! Thanks again, Michael Peine - Marketing Manager
Replied November 2019