Connecteam
Connecteam
About Connecteam
Connecteam was designed and built as a true all-in-one solution. Easily engage and manage non-desk employees with a true all-in-one mobile app. Connecteam offers a powerful, mobile-first platform that helps improve communication, enhance daily processes and save time.
Connecteam is trusted by over 12,000 companies and is used by more than 100,000 employees worldwide. Starts at just $29/month for up to 30 users - sign up now and start your free 14-day trial!
Running a business is hard and at times overwhelming. That’s why we created Connecteam, so businesses can easily communicate, operate and train their deskless teams, no matter where they are.
Our mission is to help businesses thrive by taking away the daily hustle and complexities of managing teams so they can have ...
Connecteam Pricing
Basic - from $29/month (billed annually) or $35/month (billed monthly) Advanced - from $49/month (billed annually) or $59/month (billed monthly) Expert - from $99/month (billed annually) or $119/month (billed monthly)
Free trial:
Available
Free version:
Available
Most Helpful Reviews for Connecteam
1 - 5 of 234 Reviews
Karrie
2 - 10 employees
Used less than 6 months
Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
OVERALL RATING:
5
Reviewed November 2022
Connecteam - Easy time clock management and your staff with love it
Fiona
Verified reviewer
Higher Education, 501-1,000 employees
Used daily for more than 2 years
Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2019
A Great App with Great Support at a Great Price
It is a user friendly tool that has made communication within the department of the institution easy.
PROSConnecteam is a sofware that is being used departmentally in the institution.It makes it possible for members of each department to internally communicate. It has different options in which employees can use to be kept up to date and feel connected. One of the thing that excites me the most is the great customer support that is always reachable. The software is also easy to use and come at a market friendly price.
CONSHardly can i mention any dislike. It is a great product and i love it.
Jonathan
Security and Investigations, 11-50 employees
Used daily for less than 12 months
Review Source: Capterra
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2023
Connecteam is the best!
PROS
User friendly app, very easy to get on the app and get done what is needed. Great for time tracking and scheduling. Very easy to add or edit things when needed. Best product i've used since i have started my company.
CONSOnly con is the app has breakdowns i think maybe 2 times since i've had it. But it isn't long that the app is down, but that is technology. so no cons really at all
Reasons for switching to Connecteam
Connecteam has so much more to offer and has exactly what i need to get my agenda done and very user friendly for my employees. No other application i know of can do what Connecteam has to offer.
Vendor Response
Thank you so much, Jonathan! We're over the moon about your review! It's great to hear you do much with your all-in-one app, and that your employees find it easy to use! Yes, we're experiencing hyper-growth as a company, and while that may be exciting and fun, this radical growth can also take its toll, like the short outage you've experienced. What I can assure you though, is that we know how much companies rely on Connecteam to run their day-to-day and do whatever it takes to meet the highest standards when it comes to security, data protection, and stability. Thanks again, you're awesome!
Replied February 2023
Anonymous
51-200 employees
Used daily for less than 2 years
Review Source: GetApp
This review was submitted organically. No incentive was offered
OVERALL RATING:
2
EASE OF USE
2
VALUE FOR MONEY
4
CUSTOMER SUPPORT
3
FUNCTIONALITY
1
Reviewed December 2022
Disappointed with the app after 14 months - issues are never-ending
Terrible experience, I wish we never used the software
PROSGood design, friendly customer service, courses and updates work well
CONSWe regret we have gone ahead with Connecteam over a year ago. The system was promising, but the team have not been able to resolve most issues after a year. The scheduling module is full of bugs (the shifts tend of to disappear or duplicate shifts appear for whatever reason, some jobs were sent to the wrong user, schedule is often slow especially on mobile phones). Time clock module seems ok, but be prepared to spend some time comparing time entries with job schedule on another screen - they could not build a comparison of actual vs standard hours in the app. The support and development team don't seem to understand the cleaning industry, communication with cleaners is problematic as there is no traceability or audit trail for actions and messages. The software was also completely down at least a couple of times in the last few weeks.The critical issues are with the scheduling. We notice a new bug pretty much every few days now. We report issues on a weekly, sometimes daily basis. They always ask us to record videos and screenshots, which we have to send to them. They then ask us to check it has been resolved. When one bug is fixed, another one seems to appear. I am not sure how they are operating.
Vendor Response
Thank you for your feedback. It breaks our hearts to read your review, but we're not running away from responsibility. We do nothing else but create the best platform in the world to manage non-desk employees. In the past 2 years, our company has grown 20 times, customers and employees wise. Some parts of the system needed massive revisions in order to be able to support the radically increasing traffic, and sometimes it took longer than expected, and getting there wasn't smooth sailing either. Nothing I can say at the end of things could change what you have already experienced. What I can tell, is that there's a dedicated team of people that spend countless hours improving every bit of the platform, even through hard times. If you'd like, I'm available to listen and answer questions. As this review is anonymous, I can't reach you on my end as I don't have your contact details, but you can contact me at chen@connecteam.com and I'll reply back immediately. Thank you again ����
Replied December 2022
Redley
Computer Networking, 1 employee
Used weekly for less than 2 years
Review Source: Capterra
This review was submitted organically. No incentive was offered
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2023
Overall Review of Connecteam
PROS
The management features of course. Easy to maneuver, secure, makes hosting a lot easier for teamwork and offers flexibility.
CONS- Limited integration- Limited Storage- No advanced features
Reasons for switching to Connecteam
Was testing out possible solutions as part of my role.
Vendor Response
Thanks for your review, Redley! The storage on Connecteam is only relevant to the knowledge base and can be even unlimited, depending on the selected plan. For the rest of the platform, it's unlimited. Is that what you were referring to? As for integrations - which integrations are you looking for that you couldn't find on Connecetam? Lastly, Connecteam packs the most advanced capabilities on the market. Which capabilities are you missing or couldn't find? Would love to get your opinion on that :) You can email me personally at chen@connecteam.com so we can connect and talk :) Thanks again for your review!
Replied January 2023
