--- title: "Quorum onQ Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of Quorum onQ. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Quorum onQ is a good fit for you!" source_url: "https://www.softwareadvice.com/disaster-recovery/onq-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Business Continuity Software](https://www.softwareadvice.com/business-continuity/) / [Quorum onQ](https://www.softwareadvice.com/disaster-recovery/onq-profile/) / Quorum onQ Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/disaster-recovery/onq-profile/) Reviews [Alternatives](https://www.softwareadvice.com/disaster-recovery/onq-profile/alternatives/) # Quorum onQ User Reviews ## Reviews summary - Overall rating: 4.6/5 - Total reviews: 20 ### Secondary ratings - Ease of use: 4.5/5 - Customer support: 4.3/5 - Value for money: 4.3/5 - Functionality: 4.7/5 ### Rating distribution - 5 stars: 14 reviews (70%) - 4 stars: 5 reviews (25%) - 3 stars: 0 reviews (0%) - 2 stars: 1 reviews (5%) - 1 star: 0 reviews (0%) ### Most mentioned pros - Everyone at Quorum is super easy to work with from the account managers to the implementation team and the technical support staff. - I was impressed with the level of service provided, tech support is amazing. ## Quorum onQ customer reviews Showing reviews 1-20 of 20 (page 1). ### Fast backups and recovery - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Internet - Company size: 51-200 employees - Product usage: Used other for more than 2 years - Reviewed: March 2021 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros I was impressed with the level of service provided, tech support is amazing. OnQ offers full protection of our data, which includes automatic DR testing, full backup and instant recovery, replication and more. #### Cons Probably the UI can be improved in terms of usability. --- ### Ease of use and solid performance - Overall rating: 5/5 - Reviewer: Kevin S. - Verified reviewer: Yes - Industry: Wholesale - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: January 2020 - Review source details: This review was submitted organically. No incentive was offered We have been using this solution for the past 5+ years. The solution has been rock solid, and the support prompt and professional. It is also comforting to know your on premise data is not only kept in a robust server, but a duplicate of all your backups are kept in their datacenter. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The user-friendly management portal takes the complexity out of configuring, performing, and modifying backups and restores. #### Cons Until the most recent upgrade I would have said the lack of a dashboard and easy to read reports, but that is now a standard feature of the newest release. #### Reasons for choosing Quorum onQ The ability to spin up recovery nodes on both a test network (to confirm their functionality), and if needed, on the LAN in replacement of malfunctioning VM. #### Reasons for switching to Quorum onQ The prior solution did not afford the level of local and cloud DR and backup offerings. --- ### Needs Improvement - Overall rating: 2/5 - Reviewer: Jeff L. - Verified reviewer: Yes - Industry: Music - Company size: 1001-5000 employees - Product usage: Used daily for more than 2 years - Reviewed: May 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Disappointing. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 2/5 - Customer support: 2/5 - Functionality: 3/5 #### Pros When we were evaluating backup systems, Quorum was the only one that worked in our environment. #### Cons Our OnQ is a proprietary system. We've had several issues with the system over the years, not only with the system (hardware and software), but administratively at various levels of the organization. #### Reasons for switching to Quorum onQ Wanted a backup, business continuity, and archive solution in one system, so there'd be only 1 place to call if there was any issue with the system. --- ### Quorum was exactly what I was looking for - Overall rating: 5/5 - Reviewer: Duane T. - Verified reviewer: Yes - Industry: Airlines/ Aviation - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: December 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I highly recommend this software. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Allows me to make use of my own server rooms for backup appliance replication without paying someone else to host. #### Cons Some of the features are confusing at first. #### Reasons for switching to Quorum onQ I wanted a tapeless product that I could backup in more than one location that would provide both file level and server level backup and restore. --- ### Quorum backup and disaster recovery is excellent. Even better is their technical support! - Overall rating: 5/5 - Reviewer: Michael M. - Verified reviewer: Yes - Industry: Construction - Company size: 201-500 employees - Product usage: Used daily for more than 2 years - Reviewed: November 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I have done 2 complete file server restorations with Quorum in addition to the odd file or folder restores here and there. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Quorum does exactly what they advertise. What really sets them apart is their technical support. They are always there with top-notch engineers to help you solve issues, or recover from the unexpected. #### Cons I really haven't found any problems with Quorum, and I have been a customer for about 5 years. #### Reasons for switching to Quorum onQ To take advantage of new technologies. --- ### Quorum OnQ - Overall rating: 5/5 - Reviewer: Chad P. - Verified reviewer: Yes - Industry: Accounting - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: March 2021 - Review source details: This review was submitted organically. No incentive was offered I have been using this platform for almost 10 years and it has never failed to do its job. Everyone at Quorum is super easy to work with from the account managers to the implementation team and the technical support staff. They were very thorough with pre-purchase discovery, making sure we got exactly what we needed. There was a lot of pre-deployment discussion concerning our environment and they were on top of every aspect of the initial deployment, even dispatching an onsite technician to assist. Any time we have had a technical or configuration issue, Quorum's tech support team is extremely responsive and they stick with the issue until it is resolved. We experienced a ransomware incident a few years back and OnQ saved the day. We were able to recover every file in just a few minutes. This cost savings on loss of productivity on this incident alone paid for the solution multiple times over. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Simply put, this software does exactly what is designed to do. It delivers a backup and disaster recovery platform that works flawlessly. It is also a turnkey solution that provides local and remote backup, file recovery, DR and archive that is managed in one, very easy to use interface. Configuration of the platform is a breeze. #### Cons I have been in the IT industry for over 30 years and there are very few platforms that I do not have at least a small annoyance to complain about other than OnQ. I have been using it for almost 10 years and I have yet to find a single fault with it. #### Reasons for switching to Quorum onQ OnQ provided a turnkey solution that combined the functionality of several disparate solutions that were hit or miss on reliability. --- ### Quorum onQ is a service that should not be overlooked. - Overall rating: 5/5 - Reviewer: Brian C. - Verified reviewer: Yes - Industry: Civil Engineering - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: April 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. We have used Quorum for years and I can honestly suggest this to anyone looking for a backup\insurance policy for any company. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros The ability to spin up a virtual server during a time like we are in with cyber security threats looming around the corner was massive for us. The software is easy to use the the support staff is very knowledgeable. #### Cons The initial setup can be a bit daunting but once it is configured it hums along with no issue. --- ### Solid corrective control - Overall rating: 4/5 - Reviewer: Mark G. - Verified reviewer: Yes - Industry: Accounting - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: April 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall, our experience has been good. I would like to see some of the cost go down. Instead. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Simple, easy to use and effective as a corrective control. #### Cons Some hiccups over the years but support was able to iron them out. #### Reasons for choosing Quorum onQ Familiarity, liked the demonstration. --- ### Quorum gives me the disaster recovery I needed along with excellent daily backups. - Overall rating: 5/5 - Reviewer: David W. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: April 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Nice folks to work with, really happy to have found their product. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The techs help to setup the software so it was easy to implement on our servers, once a year do a review and help to update software and I get daily reports of the backup completion. That fact that it is also our disaster recovery machine really gives me peace of mind that I needed. #### Cons Only con, was that one of the machines failed and they didn't really have a solution to fix it. Should have sent a box so I could of sent it back. Luckily, it was a machine I didn't really need as had another upgraded one. #### Reasons for choosing Quorum onQ Easier to implement. #### Reasons for switching to Quorum onQ Main reason was for the disaster recovery it could provide. --- ### Quorum review - Overall rating: 5/5 - Reviewer: Norman P. - Verified reviewer: Yes - Industry: Cosmetics - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: November 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I have had nothing but great things when it comes to working with devices as well at techs. They have even recommended when to upgrade devices FW/SW. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Software is very easy to setup and has great options in terms of back times. Can be daily for some servers while a file server can be hourly depending upon if backup window will back up entire server within 1 hour. It is great being able to backup a server hourly, pretty amazing. Back in the day a weekly back was acceptable and was more work. Too many features to list... #### Cons Can get a little pricey but Quorum will cover you behind when or if disaster strikes... Backups are not needed until they are needed, which for some can be too late... --- ### Quorum Review - Overall rating: 5/5 - Reviewer: Corey C. - Verified reviewer: Yes - Industry: Telecommunications - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: November 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Our experience since implementing Quorum onQ has been great. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The primary reason we selected Quorum was for the on perm backup with cloud replication. The ability to launch a VM from the cloud in case of an emergency was a big bonus. #### Cons I have not experienced a disaster so I don't currently have a con. The customer service is top tier. #### Reasons for switching to Quorum onQ The cloud function wasn't nearly as useful and it required a self managed server for backups. --- ### Review - Overall rating: 5/5 - Reviewer: esmeralda r. - Verified reviewer: Yes - Industry: Staffing and Recruiting - Company size: 5001-10000 employees - Product usage: Used daily for more than 2 years - Reviewed: March 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 3/5 - Functionality: 5/5 #### Pros Very simple and easy to use. I can train my team to use without confusing them #### Cons a little on the expensive side, other than this no complaints on this and will continue to use :) --- ### Not impressed with product deployment and question the true value - Overall rating: 4/5 - Reviewer: Carl S. - Verified reviewer: Yes - Industry: Religious Institutions - Company size: 51-200 employees - Product usage: Used daily for less than 6 months - Reviewed: November 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I feel that the product was misrepresented and not the complete solution I was sold. Told that it has 365 protection only to find that I had to purchase that separately. Then to find after the contract was signed that it was not even a Quorum solution but a remarketed solution that violated our policy of only deploying U.S. based solutions. My overall sales and deployment experience has me questioning the value of the product and whether I will continue after the end of our term. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 2/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros The concept of 3 layers of backup and DR #### Cons Deployment and overall product delivery. #### Reasons for switching to Quorum onQ Promise of DR solution and having replicated backups --- ### I work in regulatory compliance, and the OnQ portal by Quorum Review is something that I use weekly. - Overall rating: 5/5 - Reviewer: Ashley C. - Product usage: Used weekly for more than 2 years - Reviewed: January 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. OnQ is really great about organizing their documents. It's always easy to find what I'm looking for. I use it primarily to pull documents from but sometimes to submit as well, and I've never had an issue trying to submit information. OnQ makes it quick in easy to keep track of regulatory documents, and in regulatory compliance, keeping things in order is essential. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I like the organization of this OnQ portal the most. Once I'm on the dashboard, it's easy to look at the studies I'm working with and organize the documents by study, protocol, type of document, etc. Often times when I log onto IRB website's, it's because I'm looking for something in particular, usually some type of recruitment document. With OnQ, I can type in "recruitment" and everything related to that will show up in my search. It cuts down time and makes it easy for me to find what I need. #### Cons The one thing that can be tricky is getting to the material I need. Once you log in, you either go to the documents & correspondence or the workspace. I usually go to the workspace because most of the other IRBs that I work with keep their documents in a space labeled similarly. But this is not a fault on OnQ, it's just what I'm accustomed to. --- ### Fantastic Backup and DR solution - Overall rating: 5/5 - Reviewer: Patrick E. - Verified reviewer: Yes - Industry: Wholesale - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: October 2017 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. It's a highly flexible and capable backup and DR platform. I've been using it for nearly 5 years and I plan on sticking with them for the foreseeable future. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros - Complete peace of mind in regards to my backup and DR environment - Automatically creates a standby clone of all my protected servers - DRaaS or physical appliances - Ready made test environment - Outstanding Support #### Cons Reporting on my version (3.9) is somewhat weak. Not geared for larger environments (in my version, I believe 4.0 has rectified this) --- ### All-In-One DR Protection - Overall rating: 4/5 - Reviewer: Dennis F. - Verified reviewer: Yes - Industry: Banking - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: November 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 3/5 - Functionality: 4/5 #### Pros Once configured, it works well. Adding new server vm's is pretty straight forward #### Cons Requires some knowledge of XenServer. Freeing up space can be combersome. --- ### Reliable HA/DR product - Overall rating: 4/5 - Reviewer: Chris S. - Verified reviewer: Yes - Industry: Accounting - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: April 2020 - Review source details: This review was submitted organically. No incentive was offered Solved our daily backup, HA, and DR issues. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros HA capabilities not to mention the DR off-site capability as well. Performs very well and very reliable. #### Cons Some self test fails, limited restore options, complicated performing bare metal restores, and clunky UI. #### Reasons for switching to Quorum onQ Need a lot more features and especially HA capability. --- ### Organized! Efficient! - Overall rating: 5/5 - Reviewer: Daisy S. - Verified reviewer: Yes - Industry: Hospitality - Company size: 10000+ employees - Product usage: Used daily for more than 2 years - Reviewed: May 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall, OnQ is my preferred PMS. I have worked for 2 other brands before. #### Ratings breakdown - Ease of use: 5/5 - Functionality: 5/5 #### Pros I love the layout of this property management system. It’s very organized from checking in guests to running reports. #### Cons I do wish there was a way to mark a guest a do not rent to prevent the guest from making future reservations. --- ### Quorum - Backup - Overall rating: 5/5 - Reviewer: Tim H. - Verified reviewer: Yes - Industry: Oil & Energy - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: July 2020 - Review source details: This review was submitted organically. No incentive was offered Been extremely pleased with the product, saved the company lots of money. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Very simple product to setup, good price, and great customer support. #### Cons No major issues, support resolves the few things that have come up. --- ### hi - Overall rating: 5/5 - Reviewer: Andrew L. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 51-200 employees - Product usage: Used monthly for more than 2 years - Reviewed: March 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. So far so good! #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros Web GUI is really easy to use, even for a novice user. #### Cons Running updates requires an OnQ tech to apply the update, I wish it were easier though it has never been a hassle. #### Reasons for choosing Quorum onQ Experience with the product, easy to upgrade appliances --- Quorum onQ Reviews, Pros and Cons - 2026 Software Advice