Kontent.ai

RATING:

4.5

(36)

About Kontent.ai

Kontent.ai’s mission is to help the world’s leading organizations achieve an unparalleled return on their content. In the industry’s first AI-powered CMS, content teams plan, create, and optimize content and deliver it to any channel—quickly, securely, and flexibly. Kontent.ai is designed to support organizations with exacting governance requirements, often in highly regulated industries and with complex content value chains. Tight permissions control all operations; enterprise-grade security and privacy keep content safe. With a demonstrated ROI of 320%, Kontent.ai customers, including PPG, Elanco, Zurich Insurance, Cadbury, and Oxford University, benefit from a measurable step change in how their teams operate, increasing content velocity, mitigating risk, and max...

Kontent.ai Pricing

Kontent.ai has 3 available plans - Developer (Free), Scale and Enterprise. A free trial of Kontent.ai is also available.

Free trial: 

Available

Free version: 

Available

Create great content faster. AI assistance can bear the heavy workload of generating texts, summaries, translations, and variants. This enables human creators to deliver more strategic value and do their best work.
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Kontent.ai Reviews

Overall Rating

4.5

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

5

Value for money

4

Functionality

4

Most Helpful Reviews for Kontent.ai

1 - 5 of 26 Reviews

User Profile

Chris

Verified reviewer

Insurance, 51-200 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed December 2019

Switched from Umbraco to Kentico Kontent

Experience has been great. Technical documentation is good, and the example projects in various languages has been helpful.

PROS

Flexibility of content taxonomy, ease of implementation, speed of Delivery API, excellent tech support.

CONS

It is up to the client to determine how best to structure their content's taxonomy. There is a lot of flexibility in Kentico's Admin Portal, so some "best practices" and recommendations from Kentico would be helpful.

Reason for choosing Kontent.ai

Good feature set, reasonable licensing fees, hosted infrastructure.

Andrew

Marketing and Advertising, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed March 2022

Kontent is central to a composable IT solution

Our experience with Kontent to date has been outstanding. The platform allows us to deliver content-rich experiences for our clients across multiple channels quickly and efficiently, which is a win for all parties. The platform features continue to grow and excellent communication and support makes adoption fast and seamless.

PROS

Kontent's API-first approach means we can quickly and seamlessly integrate with modern tech stacks and front-end frameworks (including React, Vue, Angular, etc.). The Delivery API, Management API, Webhooks and Custom elements provide versatility and scalability to meet the needs of ourselves and our clients.

CONS

Some upfront knowledge is required to get the best out of the platform, especially when considering content modelling. As Kontent is a headless CMS, one of the objectives should be to utilise content in the most efficient fashion. To do so requires understanding of content models and taxonomies, and once understood, it's very easy to execute. It should be noted that this isn't a negative about the platform, as this comment applies to all headless CMSs.

Reason for choosing Kontent.ai

We'd been working with Kentico's CMS platform for many years when the product was first released. The company has always had a strong vision and roadmap, and the support is excellent.

Elisa

Food & Beverages, 501-1,000 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

3

EASE OF USE

4

VALUE FOR MONEY

3

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed March 2022

Kontent Review

good

PROS

pretty straight forward from a user perspective, very flexible and adaptable

CONS

Requires loads of dev time to make basic changes and implement features that would be out of the box in other instances.

Andreas

Semiconductors, 5,001-10,000 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed March 2022

Retire FrameMaker

I am really looking forward to the next months in which I work on the integration of Kontent!

PROS

The GraphQL and REST APIs work effortlessly with the modern software stack. The Kontent team managed to create a simple but powerful user interface with a flat learning curve. And that can be proven by the coherent e-learning experience. It is made from people for people

CONS

The rich text editor could use a straddle functionality for tables. Referring to text passages is an important choice users would like to know exists. The integration of assets or linked items and components with list views seems not to be tolerable - could you improve upon indentation - better a clear relation between text and other elements - like making all elements able to be inline?

Reason for choosing Kontent.ai

Very good documentation. I am under the impression that you work hard for your product and believe in it. Many features have been on par with the alternatives, just a few improvements would be nice - but you also offer the custom elements which can compromise.Thank you very much to[SENSITIVE CONTENT] , she offered the best support one could look for - I had the chance to compare the support to other big players at that time. Thanks also to[SENSITIVE CONTENT] , who supremely supported the detailed review of my supperiors during the buying process.

Reasons for switching to Kontent.ai

We had no content management system, we used agile software development strategies with the XML coming along with DITA (Darwin Information Typing Architecture). Unfortunately, the implementation of DITA in FrameMaker is bad, very much so. Switching to another editor would not resolve our content management needs.

Kristian

Information Technology and Services, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2019

Headless CMS is critical to a modern digital platform

PROS

Ease of integration with modern tech stacks, ability to use latest front-end frameworks such as React, Vue, Angular, etc. Easy integration with a variety of back-ends using their SDK - we have used the Javascript SDK to integrate into Node.js projects very effortlessly. The API is feature rich, for example: - you may set it to preview mode, to set up your staging & testing environments to preview draft content items - fine grain control which content workflow steps trigger webhooks to your server - use webhooks to easily integrate with services such as Elastic Cloud, Azure, translation services such as Google Translate / Amazon Translate

CONS

Kentico Kontent has improved dramatically over the past 12 months, it was already a very competitive headless CMS before, now after all of the recent updates I am confident to say that it is the best product on the market and is my default selection for greenfield projects.

Reason for choosing Kontent.ai

Overall the best bang-for-buck - had all of the features that we needed, a very responsive and helpful support team which impressed me as well. Whenever we have questions about how to use the product, the live support always responds within 1 minute and the operator tends to have very good technical understanding of the product.