About Bookmark

Bookmark is an eCommerce solution designed to help small businesses leverage artificial intelligence (AI) technology to create custom blogging, restaurant, fitness or medical websites and online stores by adding video backgrounds, images, custom domains and more. Administrators can monitor visitors' geographical location or language, performance metrics, website traffic, views and more on a centralized dashboard.

Bookmark's drag-and-drop interface allows organizations to build customizable eCommerce websites or blogs by adding backgrounds, products and coupons according to individual requirements. Its AI-enabled design assistant, AiDA, utilizes machine learning algorithms to provide professionals with industry-specific suggestions about website elements and lay...


Read More

Supported Operating System(s):

Web browser (OS agnostic)

130 Reviews of Bookmark

Average User Ratings

Overall

4.57 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.5

Ratings Snapshot

5 stars

(84)

84

4 stars

(33)

33

3 stars

(8)

8

2 stars

(2)

2

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 130 results

November 2019

User Profile Picture

Sam from Marketing & Advertising

Verified Reviewer

Company Size: 1 employee

Industry: Marketing and Advertising

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

November 2019

Bookmark Is Awesome!

I am helping people that are not tech savvy claim their footprints on the internet.

Pros

I like that is affordable and has ease of use. I like that there are tips and online trainings to help grow the business.

Cons

I wish it was more customizable. The image editing is not that great when trying to have an image fit better. I also wish it looked better on mobile.

Reasons for Choosing Bookmark

Affordability for clients. Duda is more expensive and requires a large yearly or monthly payment.

March 2020

Sue from SB Media Group, LLC

Company Size: 1 employee

Industry: Public Relations and Communications

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

March 2020

An Excellent Alternative to WordPress and Other Website Builders

Overall, I am very pleased with Bookmark. You get a lot for a very reasonable amount of money. It allows just the right amount of backend customization, yet not so much that it becomes a burden for users who don't want to get bogged down with features they don't understand.

Pros

I really like how easy Bookmark is to use. It really has all the features I look for in a website builder, without a lot of the headaches people can run into when they use WordPress. I like to use it to build websites for my small business clients who are looking for a dependable website that looks beautiful, but who may not be tech savvy enough to want to deal with learning WordPress.

Cons

The AI builder in Bookmark is fun to use, but I think it could do more to scrape current sites and pull in images that are relevant to my client's current web assets. The AI builder is a great way to quickly build a great looking and functional demo site, but I don't really understand how it is actually using AI. It kind of seems slightly gimmicky in that respect. That said, I still think the AI builder is time saving feature and it is worth using it to spin up a quick website.

Reasons for Choosing Bookmark

The cost for Bookmark is much more reasonable. The support is way better. And Bookmark has a great program for agencies who want to use it to build client sites.

April 2021

Sherry from Escape Outdoors

Company Size: 2-10 employees

Industry: Retail

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

4.0

Functionality

3.0

April 2021

Not synced with PaydPro Plus

It's extremely hard to keep my instore inventory synced with what is online. I am considering another platform.

Pros

Ease of use and pricing is affordable. Those are positive features.

Cons

I was told before I adopted the platform that it would be integrated with Moneris Getpayd by the end of 2020 or the first quarter of 2021 at the latest. This has not happened and I am told there is no definitive date. I'm disappointed because my decision to adopt was based on this integration.

Reasons for Choosing Bookmark

I specifically chose it bc it was supposed to sync with my instore pos.

December 2018

Matthew from Thomas Consulting Group

Company Size: 2-10 employees

Industry: Health, Wellness and Fitness

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

2.0

Value for money

1.0

Customer support

1.0

Functionality

2.0

December 2018

Take the money and run!

Seemed okay at first but now I HATE working with them.

Pros

Easy to visually set up the website but that's about it.

Cons

You can't upload your blogs and keep the same url, if you pay for their email or it is included in the plan they won't help you with setup, you can't take payment over the phone effectively, customer support just refers you to online irrelevant guides...I don't think they know their own system. I was promised a google credit that they didn't honor. I move to bookmark for more simplicity but since I've moved my SEO has tanked, my sales have struggled, and all I get from bookmark are shrugs. I asked what it would take to get a refund since I paid for a year in advance and they told me there are no refunds. I will appeal to ecwid who they build their system on and hopefully they will be more reasonable.

Response from Bookmark

Replied December 2018

Hello Matthew, with all due respect we've been helping you for 5 months with every question you've asked. In fact, the total messages back and forth with the support team is 498. We tried really hard to help you Matthew. I think this review is unfairly written. And in regards to the Google Ads $100 credit. Google changed their rules and was no longer offering this credit. So we weren't able to pass it along to you.

June 2021

Joel from Joel and Gaby

Verified Reviewer

Company Size: 2-10 employees

Industry: Graphic Design

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

June 2021

Fast, Simple, and Powerful Site Builder

From setup to deployment of a site, I've found Bookmark to be as good as the other site builders while keeping it's own, fun personality.

Pros

Aida, the AI sure builder takes hours out of the design process, giving you several options in just a few minutes. Once built, the websites are really fast which I love. Customer support has always been super helpful.

Cons

When changing a design on a section, you lose the text you've entered. Also, if you copy a section and paste, you'll actually overwrite the section unless you copy, add a section, then paste.