About Bookmark

Bookmark is an eCommerce solution designed to help small businesses leverage artificial intelligence (AI) technology to create custom blogging, restaurant, fitness or medical websites and online stores by adding video backgrounds, images, custom domains and more. Administrators can monitor visitors' geographical location or language, performance metrics, website traffic, views and more on a centralized dashboard.

Bookmark's drag-and-drop interface allows organizations to build customizable eCommerce websites or blogs by adding backgrounds, products and coupons according to individual requirements. Its AI-enabled design assistant, AiDA, utilizes machine learning algorithms to provide professionals with industry-specific suggestions about website elements and l...


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Supported Operating System(s):

Web browser (OS agnostic)

101 Reviews of Bookmark

Average User Ratings

Overall

4.61 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.5

Ratings Snapshot

5 stars

(69)

69

4 stars

(26)

26

3 stars

(5)

5

2 stars

(1)

1

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 101 results

November 2019

Sam from Marketing & Advertising

Verified Reviewer

Company Size: 1 employee

Industry: Marketing and Advertising

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

November 2019

Bookmark Is Awesome!

I am helping people that are not tech savvy claim their footprints on the internet.

Pros

I like that is affordable and has ease of use. I like that there are tips and online trainings to help grow the business.

Cons

I wish it was more customizable. The image editing is not that great when trying to have an image fit better. I also wish it looked better on mobile.

Reasons for Choosing Bookmark

Affordability for clients. Duda is more expensive and requires a large yearly or monthly payment.

March 2020

Sue from SB Media Group, LLC

Company Size: 1 employee

Industry: Public Relations and Communications

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

March 2020

An Excellent Alternative to WordPress and Other Website Builders

Overall, I am very pleased with Bookmark. You get a lot for a very reasonable amount of money. It allows just the right amount of backend customization, yet not so much that it becomes a burden for users who don't want to get bogged down with features they don't understand.

Pros

I really like how easy Bookmark is to use. It really has all the features I look for in a website builder, without a lot of the headaches people can run into when they use WordPress. I like to use it to build websites for my small business clients who are looking for a dependable website that looks beautiful, but who may not be tech savvy enough to want to deal with learning WordPress.

Cons

The AI builder in Bookmark is fun to use, but I think it could do more to scrape current sites and pull in images that are relevant to my client's current web assets. The AI builder is a great way to quickly build a great looking and functional demo site, but I don't really understand how it is actually using AI. It kind of seems slightly gimmicky in that respect. That said, I still think the AI builder is time saving feature and it is worth using it to spin up a quick website.

Reasons for Choosing Bookmark

The cost for Bookmark is much more reasonable. The support is way better. And Bookmark has a great program for agencies who want to use it to build client sites.

December 2018

Matthew from Thomas Consulting Group

Company Size: 2-10 employees

Industry: Health, Wellness and Fitness

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

2.0

Value for money

1.0

Customer support

1.0

Functionality

2.0

December 2018

Take the money and run!

Seemed okay at first but now I HATE working with them.

Pros

Easy to visually set up the website but that's about it.

Cons

You can't upload your blogs and keep the same url, if you pay for their email or it is included in the plan they won't help you with setup, you can't take payment over the phone effectively, customer support just refers you to online irrelevant guides...I don't think they know their own system. I was promised a google credit that they didn't honor. I move to bookmark for more simplicity but since I've moved my SEO has tanked, my sales have struggled, and all I get from bookmark are shrugs. I asked what it would take to get a refund since I paid for a year in advance and they told me there are no refunds. I will appeal to ecwid who they build their system on and hopefully they will be more reasonable.

Response from Bookmark

Replied December 2018

Hello Matthew, with all due respect we've been helping you for 5 months with every question you've asked. In fact, the total messages back and forth with the support team is 498. We tried really hard to help you Matthew. I think this review is unfairly written. And in regards to the Google Ads $100 credit. Google changed their rules and was no longer offering this credit. So we weren't able to pass it along to you.

July 2020

Jennifer from Self-Employed

Verified Reviewer

Company Size: 1 employee

Industry: Consumer Services

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

July 2020

BookMark

My overall experience has been life easier and more helpful when I need to get back to certain websites or documents. It's a overall trusted so far and great software to use for your browsers.

Pros

Best thing about Bookmark is having all your pages, documents, pictures, anything you can think of bookmark keeps it on your browser. I constantly use this software being on the internet to keep all my pages that I want and need.

Cons

No cons or anything I can list that I can complain about. I've never lost anything I've had in my Bookmarks

October 2019

Pamela from Jasoom Agency

Company Size: 1 employee

Industry: Market Research

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

October 2019

How did I go so long without this product

I have a large distributed web with multiple subscription sites, clients, and marketing pages. Bookmarks helps me streamline and bring all that in under control. They are wonderful at this point to work with and I don't forsee that their committment to their product is going to change. I'm happy to have found them.

Pros

Quick and easy framework setup using the digital assistant helps me get the website off and running and allows me to focus on the customer and their content.

Cons

Some work still needs to be done on the blog feature, but the websites and ecommerce is a grand slam.