Ecwid

RATING:

4.61

(539)

About Ecwid

Ecwid is an e-commerce solution for small and midsize businesses that enables users to set up an online store on any website or social site. The solution is cloud-based and it can integrate with existing websites without affecting design. Ecwid integrates with various POS solutions including Square POS, Vend and Clover, allowing users to accept payments from their smartphones. All the website maintenance is managed by Ecwid including upgrades, security, SSL certificates, hosting and server configuration. Ecwid’s store management feature allows users to track inventory as well as manage promotional pricing, discounts, product options and combinations. Ecwid integrates with Wordpress, 1and1, Joomla, Drupal, Facebook and Sitebuilders. It has over 40 international...

Awards and Recognition

FrontRunner 2022
Software Advice's FrontRunners report ranks top products based based on user reviews, which helps businesses find the right software.

Ecwid Pricing

Four account types are available which vary by the number of products, types of functionality, and level of support. Free - Up to 5 products Venture - $19/month or $14.08/month (when billed annually) Business - $39/month or $29.08/month (when billed annually) Unlimited - $99/month or $82.50/month (when billed annually) Discounts with annual plans. Ecwid has no set-up or transaction fees.

Free trial: 

Available

Free version: 

Available

Categories
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Ecwid Reviews

Overall Rating

4.61

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

4.5

Functionality

4.5

Showing 1 - 5 of 537 reviews

Devonna

Company size: 2 - 10 employees

Time used: Less than 12 months

Review Source: Capterra 

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

February 2022

Great for small business owners

User Profile

Devonna

Verified reviewer

Company size: 2-10 employees

Industry: Wholesale

Time used: Less than 12 months

Review Source: Capterra 

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

February 2021

Great for small business owners

My overall experience has been amazing I'm under the venture plan which is $17 a month and you can basically compare the venture plan to Shopify basic plan which is $29 a month.

Pros

What I like most about the software is it's very easy to use whether you're doing it based from your browser or from the app. Very simple and easy website design and setup.

Cons

The thing that I like least about the software is that they actually don't have their own payment processor versus Shopify. But it gives you the option to use square, stripe,2checkout&More.

Reasons for choosing Ecwid

I ultimately chose the product because I got a promotion for 50% off your venture plan for the first month and I'm very glad that I did that and took the initiative.

Reasons for switching to Ecwid

I was looking for something a little bit more affordable.

Pius

Company size: 2-10 employees

Industry: Internet

Time used: More than 2 years

Review Source: Capterra 

This review was submitted organically. No incentive was offered

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

May 2022

Ecwid

Ecwid is a proper choice for your e-commerce needs especially if your primary marketing channel is social! I use my Ecwid store to showcase products that perform better with social traffic and this works perfectly with Ecwid.

Pros

Ecwid offers the best social commerce for Instagram, Facebook, and Google shopping. With its in-built integration, you can in no time showcase your products on your social network platforms. Ecwid offers a lot of channels but the social ones are a stand-out for me.

Cons

Ecwid's SEO is not as robust as its competitors like Shopify. For your site to be discovered on Google search with just its SEO won't cut it. You will need to push more SEO towards your connected blog, and perhaps other third parties services you have connected to your store.

Reasons for choosing Ecwid

Ecwid has a better Social commerce strategy than Shopify or Wix for that matter.

Reasons for switching to Ecwid

I did not entirely switch. More like I work with Shopify more than I do with Ecwid. I use Ecwid primarily for products that I'll advertise on social media.

Anonymous

Company size: 2-10 employees

Time used: More than 2 years

Review Source: Capterra 

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

EASE OF USE

4

VALUE FOR MONEY

3

CUSTOMER SUPPORT

5

FUNCTIONALITY

2

January 2019

Easy To Use - Hard To Customize

ECWID makes ecommerce a lot easier than normal which is great for smaller businesses and boutique shops. It allows for a cost effective alternative to the more expensive companies out there.

Pros

This software is easy to teach and can be used on any device. When showing my clients of multiple ages how to add new products and keep inventory they catch on easy. You can integrate your store on different platforms like Adobe Muse, Wix, Wordpress etc. Or create your own generic store using their store builder. There are more options for product variations than most other programs out there.

Cons

Unfortunately customizing your store look is very complicated. You need to have some level of coding to do so or you have to hire a designer to do it for you. The main downside is it doesnt work well if you want to use it or a restaurant. Food options, layout, mixed with customizability does cause an issue in the food industry.

Barclay

Company size: 2-10 employees

Industry: Computer Software

Time used: More than 2 years

Review Source: Capterra 

This review was submitted organically. No incentive was offered

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

October 2022

The BEST SOFTWARE we’ve ever used

I couldn’t ask for a better platform

Pros

We love the White label Solution Ecwid offers. We were able to develop our own services based on what they offer.

Cons

We would have loved to have the POS app available for Android.

Reasons for choosing Ecwid

Simplicity and user friendly design

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