Ecwid is an e-commerce solution for small and midsize businesses that enables users to set up an online store on any website or social site. The solution is cloud-based and it can integrate with existing websites without affecting design.

Ecwid integrates with various POS solutions including Square POS, Vend and Clover, allowing users to accept payments from their smartphones. All the website maintenance is managed by Ecwid including upgrades, security, SSL certificates, hosting and server configuration. Ecwid’s store management feature allows users to track inventory as well as manage promotional pricing, discounts, product options and combinations.

Ecwid integrates with Wordpress, 1and1, Joomla, Drupal, Facebook and Sitebuilders. It has over 40 international payment options, 45 languages supported and real-time shipping integration. Ecwid is Level 1 PCI compliant validated by Payment Card Industry Data Security Standard (PCI DSS).



382 Reviews of Ecwid

Overall rating

4.61 / 5 stars

Filters:

Showing 1 - 20 of 382 reviews

January 2019

Anonymous

Verified Reviewer

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5 of 5

Functionality

4 of 5

January 2019

International Payments easy!

Pros

I liked the global options, it was fairly easy to set up and use.

Cons

I wanted it to integrate with my accounting software a bit better.

January 2019

Hope from This Chick Bakes (formally Hope, Faith & Gluttony Bakery)

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

4 of 5

Customer support

4 of 5

Functionality

4 of 5

January 2019

Ecwid is great for large shopping cart needs

Good to great, I use it every day and am basically happy with it since I can fix/add/remove any item I am selling easily from anywhere. My website integrates with it well, which means my clients can buy items pretty easily via Ecwid.

Pros

I have a lot of items to sell - cookies, bars, pies, cheesecakes - and I can put them all up for sale on Ecwid. I and my staff can put the items online to sell, make changes, add shipping options, etc. Very user friendly.

Cons

I want more options, like shipping costs/prices, to be put in there. Automatic handling fee and the like.

I want to get more reports out of their system and have them be downloaded into Quickbooks.

January 2019

Anonymous

Verified Reviewer

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

4 of 5

Functionality

3 of 5

January 2019

Easy e-commerce for your start-up business

Using Ecwid for our business has been a big help. Although we're a small company, we we're able to Ecwid to quickly bring our products online without much fuss. We also transitioned to a paid version to get more out of the service, and so far so good.

Pros

Ecwid gives you everything you need to start selling your items online. I like that they give you an option to put up an actual website if you don't have any presence yet. Facebook integration is very welcome as well in this day and age.

Cons

Once you get the hang of the starter features, it would really do you good to upgrade to a paid plan. It would give you a lot more features to use for your e-commerce website. I wish they'd give you a trial period for the full suite of features.

January 2019

Ben from WACD Media

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

3 of 5

Customer support

3 of 5

Functionality

3 of 5

January 2019

Good place to start with E-commerce

Pros

It was simple to install on our client's website and was extremely easy for our client to add new items. The interface is pretty good, and the checkout process is simple and straightforward. I would recommend Ecwid to anyone that will only have an online store and is just starting out.

Cons

There were some drawbacks that we ran into with Ecwid. The biggest issue we have is that it doesn't co-exist with a physical store well. Our client that used Ecwid has an e-commerce store and a brick and mortar store. Ecwid could sync the purchased made on the website down to Quickbooks, but there was no way for Quickbooks to push the correct inventory back up to Ecwid. It also required using a separate monthly program to do this syncing. There are also some limitations when it comes to customization. So if you want to have a lot of control over your store, then I would suggest looking elsewhere. But if you want simple, then I think this is a great program.

December 2018

Anonymous

Verified Reviewer

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

3 of 5

Value for money

5 of 5

Functionality

4 of 5

December 2018

Free Shopping Software for Website

I am currently using Ecwid for my non-profit's web store. I am very grateful to have found this product for free, and gladly put up with some of its limitations and quirks.

Pros

I appreciate the extent of offering for free that Ecwid is willing to give for free to their users. All things considered, I have been able to fairly easily set up a number of products and maintain my non-profit's web store.

Cons

Some of the functionality is a little difficult to use while setting up products especially. Many of the options are difficult to find again, and some things are labeled in a way that makes them difficult to understand what they do without setting it up, putting it in action and seeing what it does. This is a little bit tedious since you can't really preview it. Some of the results are a little dated looking.

December 2018

Susan from pompops

Company Size: 1 employee

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

December 2018

Customer Support

Been able to offer more on my website

Pros

Great support from Ecwid on the live chat. Worked through all the issues in a friendly and efficient manner

Cons

Took a while to understand the new plan

December 2018

Barbara from atTAcK Addiction

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

3 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

4 of 5

December 2018

Easy to use Free ECommerce Tool

Ecwid provided our organization a means to take online order for an event and integrated very nicely with Square. Being a non-profit, we couldn't afford some of the other ecommerce solutions on the market. This fit the bill.

Pros

ECWID integrated nicely with Square. I also liked the detail in the orders.

Cons

Ecwid lacked in reporting, in that I couldn't get all the specific data about each order I needed.

December 2018

Alexander from GetRecipe.Org

Company Size: 1 employee

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

December 2018

Easy to Install

My experience with Ecwid was Excellent. Never had issues with their apps. Highly recommended software.

Pros

I like the most about this apps is the easyness to install and update. It is available from the admin site dashboard. I also never had problems during my regular updates of my site. No bugs and it work as it supposed to. Great apps.

Cons

I love all the features included in the apps. They’re all useful to my website.

December 2018

Anonymous

Verified Reviewer

Company Size: 1 employee

Review Source: Capterra


Ease-of-use

4 of 5

Functionality

4 of 5

December 2018

Good and affordable

Pros

Good software to start your online shop.

Cons

Features are quite limited, unless you choose to upgrade your plan.

December 2018

Anthony S. from Ghost Writing, Inc.

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

December 2018

Best ecommerce engine for the money

I have used it to sell books for 10 years now and I get rave reviews from my customers on how easy it is to checkout.

Pros

I like the features - the Ecwid team is thinking ahead and adds new features that high powered, highly expensive ecommerce apps have.
I like the ease of use in setting it up initially and adding additional products.
The price is a good value for the money.

Cons

It takes to too long to load on my website.

December 2018

Anonymous

Verified Reviewer

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

3 of 5

Functionality

4 of 5

December 2018

great for ecommerce websites

Pros

Great and easy shopping cart integration into your website great alternative then using woocommerce to setup a store in wordpress

Cons

not really any cons that i could find with this software

December 2018

Surjeet from Nirvana Salon and Spa

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

5 of 5

Customer support

3 of 5

Functionality

4 of 5

December 2018

ecwid ecommerce

Pros

Very easy to set up and start your online business, wanted to set up on line shopping for my spa products took exactly the time mentioned on the site.

Cons

There support is only for people who pay for there softare where as they advertise that it is free.

December 2018

Matthew from Thomas Consulting Group

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

3 of 5

Customer support

5 of 5

Functionality

5 of 5

December 2018

Great to build on

It has been good. It doesn't have every function I need but I'm confident in time I'll be able to acquire it on my own or through Ecwid's own development.

Pros

This platform or sub-platform has served us very well. It is easy to build off of regardless of the program or platform you are using. You can start for free and scale with ease.

Cons

I don't like addons as a general rule. I say if you are going to include it then include it but don't nickle and dime me for every little thing I may need. I know this is a good way for companies to capitalize on revenue but I'm not a fan.

December 2018

Josh from Garden Ridge Church Of Christ

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

4 of 5

Customer support

5 of 5

Functionality

4 of 5

December 2018

A great, low-cost, feature rich option to sell your products

This gave us the option to sell our products online and in person while keeping track of inventory and putting on a great looking design and appearance.

Pros

We used Ecwid as a plug in to our website to sell our handmade board games. It was easy to set up through the app store on wix and integrated directly into our website. It also worked directly with our phone and square hardware to be able to create a POS system when we when to trade shows to be able to accept peoples credit cards quickly while emailing them a receipt.

The online store had many design and display options, the ability to put certain things on sale, the highlight items you want to move, and to separating things into different categories. It also keeps great track of your inventory. It really was a one stop solution to selling our product online.

Cons

There was a slight issue when we first started using it for an in person Point of sales system with Square as it would either record our purchases twice with no great way to correct that or it would only show the sale on the square app and not Ecwid so it wouldn't remove the item from our inventory. We eventually got it worked out though through their customer care and all was good.

December 2018

Mahmoud from Vaporstore

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

4 of 5

Customer support

5 of 5

Functionality

5 of 5

December 2018

Easy to use

Pros

Very easy to use and set up , we were able to set up basic store in few minutes

Cons

There isn't really anything that we don't like .

December 2018

Umesh from Nirvana Salon

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

5 of 5

Functionality

4 of 5

December 2018

e commerce

Stard e commerce for my products for the first time it was easy to set up

Pros

Very easy to setup and start selling on line, in as much as 30 min.

Cons

Could add more basic features in the free plan

December 2018

Harold from wearenovae

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

2 of 5

Customer support

5 of 5

Functionality

5 of 5

December 2018

EASY TO USE

Pros

Quite intuitive, very robust is incredible for electronic commerce, totally recommendable

Cons

Nothing negative I can say about Ecwid is a great tool, and a very good sales solution

December 2018

Anonymous

Verified Reviewer

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

3 of 5

Value for money

2 of 5

Customer support

5 of 5

Functionality

3 of 5

December 2018

Increasing in irrelevancy

It did what it said it did, but what it does isn't revolutionary. It may have practical applications for some, but for what I needed it for, I outgrew it very quickly

Pros

I like that it did what it said it does - turns a web site into a web store. That's about the extent of it's features thought!

Cons

It's lack of features and flexibility was a real letdown. Having built a web site from scratch and then wanting to turn it into a web store, I thought Ecwid would be a good solution. Turns out that I'd have saved more time and ultimately money buy just going straight to Shopify or something similar.

December 2018

Camilke from C Talulah Wellness

Company Size: 1 employee

Review Source: Capterra


Ease-of-use

5 of 5

Functionality

5 of 5

December 2018

Easy integration

I’ve had a great experience with Ecwid and would recommend to friends

Pros

Easy setup
Simple integrations to websites and social media
Step by step video guides

Cons

The chat is only available for premium plans, but you have access to tutorials and knowledge

November 2018

Alejandro from VSR Products

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

4 of 5

Customer support

5 of 5

Functionality

5 of 5

November 2018

A Model for How Online Services/Software Should Be

Pros

Everything is so easy to use and access, I was a total beginner when I first started with Ecwid. Which leads into the next thing, the customer support and technical assistance are EXCELLENT. Absolutely the best I have ever experienced.

Cons

I think there could be a little better value for money on Ecwid, like being able to edit and create orders. This is not available on the Venture plan, and can be found on other ecommerce sites for the same price as the venture plan.