Ecwid Software


 

Ecwid is an e-commerce solution for small and midsize businesses that enables users to set up an online store on any website or social site. The solution is cloud-based and it can integrate with existing websites without affecting design.

Ecwid integrates with various POS solutions including Square POS, Vend and Clover, allowing users to accept payments from their smartphones. All the website maintenance is managed by Ecwid including upgrades, security, SSL certificates, hosting and server configuration. Ecwid’s store management feature allows users to track inventory as well as manage promotional pricing, discounts, product options and combinations.

Ecwid integrates with Wordpress, 1and1, Joomla, Drupal, Facebook and Sitebuilders. It has over 40 international payment options, 45 languages supported and real-time shipping integration. Ecwid is Level 1 PCI compliant validated by Payment Card Industry Data Security Standard (PCI DSS).

 

Ecwid - Categories
 
  • Ecwid - Categories
    Categories
  • Ecwid - Edit price
    Edit price
  • Ecwid - iOS app
    iOS app
  • Ecwid - Order processing
    Order processing
  • Ecwid - Pending orders
    Pending orders
  • Ecwid - Sales overview
    Sales overview
Supported Operating System(s):
Web browser (OS agnostic)

313 Reviews of Ecwid

 

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Software Advice Reviews (8)
More Reviews (305)

Showing 1-8 of 8

Linda from In-Person Away Virtual Events, LLC
Specialty: Other
Number of employees: 2-10 employees Employees number: 2-10 employees

April 2018

April 2018

Fear No More of an Online Store!

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

I was so intimidated about adding an online store to my website because it seemed to be a daunting task. You can imagine my surprise when it was template-based, point and click, copy and paste and the store was up! The sales tax integration was even more helpful. My store was up and running in no time.

Cons

Ecwid places a limit on the number of products you can include in your store catalog for free. If you have more than 10 items, you will need to pay to add them to your store.

Review Source
 
 

Robin from Infobahn Softworld
Specialty: Franchise
Number of employees: 51-200 employees Employees number: 51-200 employees

April 2018

April 2018

Experience the best shopping features

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

You will really like the cart because you will get extensive cart features, deals and discounts as they are partnered heavily and integrated multiple shopping payment options.

Cons

I think if they extend to integrate with google payments, samsung payments, social streams it would attract more visibility.

Review Source
 
 

Joe from Infobahn Softworld
Specialty: Franchise
Number of employees: 51-200 employees Employees number: 51-200 employees

March 2018

March 2018

Setup your store in less than a days time

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Anyone with basic e commerce knowledge will be able to understand this very easily and it wont take much time to setup your own store.

Cons

I would definitely like to see many more integrations with API's. Facebook limits the visibility of vendor shopping applications on handheld devices.

Review Source
 
 

Vijay from Infobahn Softworld
Specialty: Franchise
Number of employees: 51-200 employees Employees number: 51-200 employees

March 2018

March 2018

Flexible and have multiple choices

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Its user interface is very easy to understand and use. i also found their support extremely helpful.

Cons

Their content is based on AJAX so sometimes it cannot work properly under a website which is based on the same.

Review Source
 
 

Renea from solid solutions today
Specialty: Gifts
Number of employees: 2-10 employees Employees number: 2-10 employees

March 2018

March 2018

Ecwid-My Favorite Shopping Cart!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

It looks great on smart devices! It has the ability to add a simple piece of code to your site and your cart is up and running. I save a lot of money with Ecwid as in it is free unless I am adding more than 10 products and the SEO is amazing! Very short learning curve to use this software and it is fun to work with. It has a clean dashboard which is easy to use.

Cons

There is only an ability for email support to create a ticket. For me this is frustrating because I like to have chat support available as much as possible.

Review Source
 
 

Savvy from Infobahn Softworld Inc
Specialty: Franchise
Number of employees: 51-200 employees Employees number: 51-200 employees

March 2018

March 2018

Best features at a reasonable price

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

I really love the easy set up with very convenient features including using our own domain all at a low monthly price.

Review Source
 
 

Justin from Healthicity
Specialty: Health and personal care
Number of employees: 51-200 employees Employees number: 51-200 employees

February 2018

February 2018

An Excellent, Light-Weight Shopping Cart Tool

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Value for Money

Our organization chose Ecwid after much shopping around. We needed to deploy a shopping cart quickly that would allow us to sell a handful of products. The trick for us was that we also needed to integrate the cart into our highly-customized website and into our contact database systems. Using Zapier and few small tweaks to the widget code, we were able to accomplish all of the above on schedule. It has been a wonderful tool for our needs.

Pros

Incredibly intuitive and easy to use and implement. Lots of out of the box widgets, styling and customization options. An extremely good value for the money.

Cons

Does not have all the bells and whistles of a more robust shopping cart solutions, however, I think this should only be a deal breaker for larger organizations or sites that need to manage more than a couple hundred of products. I also think that some of its export functionality leaves much to be desired, namely that it doesn't include Auth.net purchase IDs in the export, but we've been able to work around it.

Review Source
 
 

Mitch from Bay Town Creative
Specialty: Other
Number of employees: 2-10 employees Employees number: 2-10 employees

December 2017

December 2017

Hiding in Shopify's Shadow

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Value for Money

Ecwid is a fantastic alternative to Shopify that may not get enough exposure. A fantastic small and quick shopping cart that can easily integrate with your WP site or Facebook (some integrations may require you to be on a higher priced tier on either Ecwid or the target). Ecwid offers something extremely hard to find that should have it a household name, a free tier. While some shopping carts or larger shopping eCommerce hosts offer free trials, you have to commit right away or if they are free then they are something more akin to a hosted market than anything else. Ecwid offers a full feeling for their service with a possible 10 product catalog that you can integrate with your Wordpress site and build things out with confidence, scaling later when you need to instead of having to commit early which means accounting for lower overhead as you build out your presence.

Pros

Fantastic introductory features and pricing - Great bunch of features and integration - Integrates with Square - PCI compliant shopping cart for wordpress

Cons

Some integration for what would be free services are only available on higher paid tiers, which is perfectly fair, but is also a bit of a con and there is some confusion as to which tier you need to be on to unlock certain premium add-ons.

Review Source
 
 
 
Showing 1-20 of 305

LATRESSE from Michelle's Hair Closet
Number of employees: 1 employee Employees number: 1 employee

May 2018

May 2018

I've been using Ecwid for 3 years now and I am happy with it. My business gets daily orders.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Shipping cart for my online store

Pros

It's quick and easy to use. You can easily upload your shipping cart easily to the site. I really like that customer support is available and they always respond quickly and make sureyour questions are answered and any issues are resolved. They've even called me before to help savor money with a better monthly plan as I was paying for more than I needed. I trust thud clumping and have looked at others, but I have no intentions of switching.

Cons

Not all the updating features are available in the app but all the basic ones are. I'd like to be able to rearrange the photos in the app. That's all.

Review Source: Capterra
 

Kristine from Rock Capital Productions and Talent
Number of employees: 11-50 employees Employees number: 11-50 employees

May 2018

May 2018

Great Store App

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
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Quality
Value for Money
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Support

Our non-profit uses the store to sell merchandise and tickets to event. the software is very easy to use and set up.

Pros

Very easy to add products and change the catalog. Easy payment set-up and I love the ability to integrate to our website.

Cons

Not a thing. All good. The support team has been fantastic as well. we had a little glitch in the integration and they helped us fix it.

Review Source: Capterra
 

Orlando from iBuildWeb.Solutions

May 2018

May 2018

Easy to use and setup.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
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Quality
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Pros

I like that it is really easy to setup and add to website. I set this up as I was building a website for a client. After I added the code to the website, the client can now edit and add/remove items from the website store using the Ecwid web interface without touching any of the code.

Cons

The feature to add all of the items to the website at once instead of one by one is a little hard to find. There is no clear path and I have to click around a few times to find that feature.

Review Source: Capterra
 

Will from Matra Magic
Number of employees: 1 employee Employees number: 1 employee

May 2018

May 2018

I've used several shopping carts for my businesses over 15 years but ECWID has been outstanding.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
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Product Quality
Quality
Value for Money
Value
Support

It runs my business for me.

Pros

I'm impressed by the constant innovation, ease of use, and the ability to insert a shop on any page of a website or Facebook. I was an early adopter of ECWID and it's been an absolute pleasure all the way.

Cons

I had a few issues in the early days but they are long since forgotten. I think we had problems with payment gateways but ECWID went to some trouble to help with that.

Review Source: Capterra
 


May 2018

May 2018

Easiest way to carryout your e commerce business through social media platforms such as facebook.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

This software is easy to use where even a child can set up. Since it is a reputed software amongst all the e commerce players in an event of a grey area you can find so many instruction on youtube to get things done. Since the payments and the total management is done by the software provides much more time to the individuals to look into the business

Cons

In emerging countries like India and Sri Lanka the awareness about the product is very less. If it increased , it will be easier to conduct certain cross platform activties.

Review Source: Capterra
 


May 2018

May 2018

Works like a charm!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

As an author, I don't need a full-fledged storefront. Selling autographed copies of books doesn't need a ton of features or monthly cost that I couldn't recoup. Ecwid was easy to set up and install on Weebly. The platform works great, and does exactly what I need it to. I'm looking forward to customizing it further as I go, but for right now, it suits my needs perfectly.

Cons

There isn't a lot of customization available out of the box, unless you want to code things yourself. I'd like a few different templates and things to make a storefront unique. I also noticed that it doesn't seem to combine shipping properly. It may be how I've set it up, but that's something to mention, at any rate.

Review Source: GetApp
 

Joseph from Watercolor Art By Joe
Number of employees: 1 employee Employees number: 1 employee

April 2018

April 2018

I've worked with a few other software sales products before and found Ecwid to be outstanding.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
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Product Quality
Quality
Value for Money
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Support

As a new starting painter, this software has been successfully getting viewership for my work without a huge expense.

Pros

The company is very responsive to ideas for improving their sites. The idea of involving their customers in the process of improvement is enlightened, to say the least. Their quick response has really impressed me.

Cons

None that I can think of other than noteriety -- I found them only through a verteran site builder (i.e., word-of-mouth. A company this good needs to be better known.

Review Source: Capterra
 

Michael from We See You Solutions

April 2018

April 2018

A perfect solution for creating and managing an online store.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Ecwid is easy to use and understand. Most solutions with as many options as Ecwid offers are complicated and cumbersome, not Ecwid. We can make quick changes, updates and create new categories and products in seconds. Our favorite feature is the ability to embed the store into our site, so our clients have an excellent connected experience.

Cons

Ecwid is not very well known, wish it would have been easier to find when searching for a solution.

Review Source: Capterra
 

Alex from JawClamp.com
Number of employees: 1 employee Employees number: 1 employee

April 2018

April 2018

Very intuitive to use.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Less administrative work and my business looks profesional.

Pros

As a small business owner with no employees this is a must have service. I used to manually email customers' a purchase order confirmation and shipping confirmation. With the software this is done automatically and it generates not just two, but three forms: order confirmation, order processing notice and shipping confirmation. I just love that, it frees up so much of my time.
Also, in the past I used to manually log all the information as to not loose track of what was done and what needed to be done. With Ecwid's software this process is done automatically and the templates are very professional. All the orders are filed in a database and I always have access to them. It's like having your own personal assistant 24/7. Customer service is 10/10. Any time I have a question I can depend on live chat for immediate resolution.

Cons

As a Venture Plan member I think the price point could be more competitive by offering more features such as the currency converter app . If you sell worldwide you have to get the app as an added cost. However, in all fairness every other competitor charges just as much if not more.

Review Source: Capterra
 

Kim from TEMPRESS PRODUCTS

April 2018

April 2018

Very user friendly and allows multiple employees to easily utilize with minimal training .

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
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Quality
Value for Money
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Pros

This software is very easy to navigate and made changes. We have over 400 products listed and they are easily managed.

Cons

The inability to properly set up parent skus and the fact that they skus under the parent skus cannot be properly set up to search in the cart. I also wish there were additional tabs on the production description to separate product information such as dimensions or installation instructions.

Review Source: Capterra
 

John Kenneth from Home Credit Philippines
Number of employees: 5,001-10,000 employees Employees number: 5,001-10,000 employees

March 2018

March 2018

This Software is Really awesome

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Have a very great experience for this software and really recommendable to all, specially for the entrepreneur like me. Functions is really fitted to what I need.

Review Source: GetApp
 

Cynthia from Fragrance Laboratory, LLC

March 2018

March 2018

I've been using ECWID for my 2 websites since 2014, and it is SO easy to use.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
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Product Quality
Quality
Value for Money
Value
Support

Because it's easy to use, I save a lot of time.

Pros

This is the easiest way to do a website that I've ever used, and I've had a website since 2004. The support team can't be beat!!! I would highly recommend this for users of all levels.

Cons

I wish there was a better way to pull reports for the year for tax purposes. This only gives very limited reports.

Review Source: Capterra
 

Robert from RStehtech

February 2018

February 2018

Very good app.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
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Product Quality
Quality
Value for Money
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Support
Pros

I see this app in Google advertisiment. Very simple app for use and effective. Easy user interface to work with perfect viewing.

Cons

The price plan is not good. Im guessing they do not have a plan for 50 product, and they automatically half the price. I have to combine with SupaDupa ecommerce.

Review Source: Capterra
 

Erik from Total Power Inc.
Number of employees: 11-50 employees Employees number: 11-50 employees

February 2018

February 2018

Great web and Square integration

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
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Product Quality
Quality
Value for Money
Value
Support

Facilitation of online sales

Pros

Google inventory feed for Merchant account and real time update of inventory to web script. The dashboard is easy to use also.

Cons

The category navigation links are hard for en users to see. Language option for international customers should be added

Review Source: Capterra
 

Denise from Dancing Horses Music
Number of employees: 1 employee Employees number: 1 employee

February 2018

February 2018

Ecwid has made it possible in a simple way to share my music and sheet music with the world!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
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Quality
Value for Money
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Support

It has made it more possible to share the music and sheet music, which is why I'm here!

Thank you!

Pros

I like the user friendliness of the software and it has been dependable over the past two years. I like the ability to connect with customers through the software or download a CSV file with email addresses.

Cons

At some point soon, we would like to upload the music (mp3's) and also possible sell my original CD's from Ecwid. I will need more help than just a link to a documentation page. I hope that is possible. Thank you!

Review Source: Capterra
 

Matt from Flexible Innovations, Ltd.

February 2018

February 2018

I'm an early adopter of ECWID and it's stable and easy to use.

Ease-of-use

Functionality

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Customer Support

Value for Money

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ease of use and stability

Pros

Stable, easy to use, mobile friendly, Facebook shopping cart, free responsive starter website and integration with Shipstation.

Cons

Lack of customization and the inability to show all variation products in search results like Amazon.

Review Source: Capterra
 

Chad from Warren County Schools
Number of employees: 201-500 employees Employees number: 201-500 employees

February 2018

February 2018

Great mobile storefront that is easy to manage.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
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Great free solution for online sales.

Pros

We use this software primarily to sell merchandise and take donations for our non-profit community theater. We are currently using the free version that is supported only by credit fees. We have considered one of the higher levels and may upgrade at some point. Website and mobile store are useful and useable.

Cons

A little more flexibility in the site design for the starter site would be useful, but it's free so no major worries there.

Review Source: Capterra
 

May from Freelance Digital Design and Embroidery

January 2018

January 2018

I was able to integrate my shop page really quickly and relatively simply.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
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Quality
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Pros

I love how it automatically updates my website when I add products. It is also connected to my Facebook page and that also updates automatically. Saves lots of time and effort to only have to do this once. I am only starting to use it, so I'm looking forward to experiencing the sales and recording facilities of Ecwid.

Cons

As I said before, I am only just beginning to use the software and am a bit frustrated at not being able to make my shop page look like I want it to. I hope that once I do a bit more research it is as easy as setting up the page was. At the moment though, I'm spending lots of time doing nothing. :(

Review Source: Capterra
 

Natalie from Pet Guardian, LLC

January 2018

January 2018

It's quite simple to use and if you need back up, Ecwid is there to help you!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
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Pros

As explained, it's simple and not complicated. It makes it more enjoyable to use. The instructions are very clear. Doing business is made easier

Cons

Nothing as yet. I think though there should be a 24 hour phone service. Other than that there is no real issue with this software.

Review Source: Capterra
 

Vickie from BMS Faith-based Apparel Store

January 2018

January 2018

My experience was scary at first, but very rewarding. Easy step by step set up and navigation.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
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Product Quality
Quality
Value for Money
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Support
Pros

Fast and adaptable once I figured out what I was doing right and what I was doing wrong. I liked the video tutorials provided for set-up as well.

Cons

I had problems with the payment transactions from store to warehouse. I recall reaching out to a tech. I finally figured it out...

Review Source: Capterra