Ecwid software


336 reviews(4.5/5)
336 reviews(4.5/5)

Ecwid is an e-commerce solution for small and midsize businesses that enables users to set up an online store on any website or social site. The solution is cloud-based and it can integrate with existing websites without affecting design.

Ecwid integrates with various POS solutions including Square POS, Vend and Clover, allowing users to accept payments from their smartphones. All the website maintenance is managed by Ecwid including upgrades, security, SSL certificates, hosting and server configuration. Ecwid’s store management feature allows users to track inventory as well as manage promotional pricing, discounts, product options and combinations.

Ecwid integrates with Wordpress, 1and1, Joomla, Drupal, Facebook and Sitebuilders. It has over 40 international payment options, 45 languages supported and real-time shipping integration. Ecwid is Level 1 PCI compliant validated by Payment Card Industry Data Security Standard (PCI DSS).

Supported Operating System(s):
Web browser (OS agnostic)

336 Reviews of Ecwid

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  • juan javier from Integral Ingenieros Consultores

    Number of employees: 201-500 employees

    September 2018

    e-commerce widgets

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Cheap monthly cost
    Free plan available
    Easy to use
    Free website for beginners
    Add store to any existing site
    Ecwid is best for small to medium online businesses

    Cons

    Unsuitable for big business
    Basic design tools

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Kent from Helping Others get Buy

    Number of employees: 1 employee

    September 2018

    Excellence

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Excellent

    Pros

    After trying several other apps I found that ecwid.com is easy to use very happy with this app,opening new store as we speak.

    Cons

    I can't really say I had any issues at all with this app

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Kevin from Nex-Tech

    Number of employees: 201-500 employees

    September 2018

    Ecwid is easy and it works

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Overall I really liked Ecwid, but ended up switching because I could not sell gift certificates.

    Pros

    Super easy to use. White label service that's easy to plug in to your existing website.

    Cons

    The only downfall I ran into was that I could not offer gift certificates.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Philisa from Gotel Pty Ltd

    Number of employees: 51-200 employees

    September 2018

    Great for selling online

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    It has great and easy to use features and i like that they have a free plan to start with

    Cons

    there is nothing i dont like at the moment

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Catriona from Under the Celtic Moon

    Number of employees: 1 employee

    September 2018

    Small business friendly

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Best customer service out there ! Already have two other small businesses signed up !!

    Pros

    So easy for someone who is not great with computers to understand and use ! Simple and the integration is awesome !!

    Cons

    There aren’t really any issues that I have had .

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Sonali from SYZYGY Consultancy

    Number of employees: 2-10 employees

    September 2018

    Free app made to suit all purposes!

    Ease-of-use
    Functionality
    Quality
    Support
    N/A
    Value for Money
    Pros

    This is the app I use to sell my services online to others & it is very useful. The most I like about is that it enables to embed their store to our own website. This is a very good feature where nobody else has. Also, it is totally free!

    Cons

    The limitation of 10 products for the free version is kinda annoying. I will have to delete some products to create new products.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Kim Hwee from Independent Consulting

    Number of employees: 2-10 employees

    September 2018

    I used ecwid to rent out curated flea market booths

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Love this because it saved me lots of time to administrate my sales. And I don't need to make a heavy investment to get someone to build a customised solution.

    Pros

    Ability to upload images in their product options

    Cons

    Lack of reminder emails for unpaid orders or invoices

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Greg from Daytona Health Solutions

    Number of employees: 1 employee

    August 2018

    Best E Commerce site!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Have had several online businesses, this is the easiest way to get selling online.

    Cons

    Nothing really bad to say, easy to use. Easy to set up.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • August 2018

    Not as good as promised

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Ecwid is very easy to setup and start selling, free version (up to 10 products) includes all basic features you need for start.

    Cons

    Main reason I chosen Ecwid and switched to paid version was android managment application. It promised easy way to manage shop, add products, check orders...etc
    Nice theory but in reality it's more pain than gain. You can add a new product, but if you want to edit one you will found that changes are in 95% discarded and all your work goes to hell. Same for text formating - if you are lucky you can save text in android app, but then again you need to correct design on computer. Developers "are working on solution" but nothing changed for some time.
    Also from point of customer eshop loading is quite slow sometimes.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: GetApp
  • George from South Bay Professional Association

    Number of employees: 2-10 employees

    August 2018

    Excuse. Great seevice

    Ease-of-use
    Functionality
    Quality
    Support
    N/A
    Value for Money

    Excellent

    Pros

    Easy to use. Very effective. Loved the ability ease of use

    Cons

    A bit complicated for customers to fill out all the info necessary.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Verified Reviewer

    Number of employees: 1 employee

    August 2018

    Ecwid

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    I have been with Ecwid for over a year now, I have decided it was time to open my Online Store so my customers can start ordering my Wedding Accessories such as: Ring Pillows, Flower Baskets, Toasting Glasses, Knife and Cake Server, Wedding Veils, Cake Topper and more....

    Pros

    It helped me fine the information I needed to start my online store, I hope to start selling on my nline store soon.

    Cons

    I had no problem with this software being used, in life there are going to be fall backs you have to learn too deal with it, or try to make it better.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Kayla from DBA

    Number of employees: 2-10 employees

    August 2018

    Fantastic E-Commerce Software, Especially for Beginners

    Ease-of-use
    Functionality
    Quality
    Support
    N/A

    10/10 recommend for anyone who hasn't had any experience with e-commerce before. It was easy to set up, without feeling like information was going into an insecure place. It was easy to use, and nothing was ever hidden from me.

    Pros

    It was incredibly easy to use! I was surprised. The interface made everything transparent and accessible, and I never once questioned the validity of the product. It was easy to implement on my website, was secure, and provided an easy and pleasant transaction for both the customer and my side. I never received any complaints from consumers, and I never had any issues behind the scenes. If there was anything I needed to view, or take care of, it was all right in front of me.

    Cons

    I honestly can't say I disliked anything, as I never ran into any problems. Maybe down the line, after a lot more use, I will find something that doesn't work for me.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Yinka from Yusrah Hijab 'n' Things

    Number of employees: 1 employee

    August 2018

    Would totally recommend

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    It's been great. I needed a selling platform that was not too expensive. That was user friendly and easy for my customers to navigate. ECWID solved it all.

    Pros

    Easy to use.
    The free trial is actually free...You can stay on the free plan and still sell. It's not like shopify where you can't sell anything while on the free plan. This actually allows you to have 10 products until you start making enough sales to upgrade. That was the best part for me.

    Cons

    Nothing really. The only part was knowing I couldn't get much support until I went on the paying plan both I can understand it from a business side of things. And even then when I needed support I still got a good reply and support for my question.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • J.C. from Sara Sara Cupcakes

    Number of employees: 2-10 employees

    August 2018

    Good product

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    easy cart to use

    Pros

    Overall good value and great service..

    Cons

    Only downfall not enough Aps. IE: LTL quoting in our case.
    Recommended if the Aps you need are available

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Murray from Team Economics Pty Ltd

    Number of employees: 2-10 employees

    July 2018

    Everything works well and that is a big thing. So many "shop" packages do not work as well as Ecwid.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    It works, and that is a very big thing.

    Pros

    The simplicity of setup and ongoing use. I like the layout and how quickly it loads onto a page for the end user.

    Cons

    Setting up a vertical index/menu for the shop appears not to be possible. If not, that is something that the team could work on.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Jason from Luxury,Goods and jewellery

    Number of employees: 1 employee

    July 2018

    Great solutions for selling online

    Ease-of-use
    Functionality
    Quality
    Support
    N/A
    Value for Money

    A Simple creation and maintnence of an online storefront,

    Pros

    Easy to use, very simple and quick interface with iPad app, can post a new item / listing within a minute or two. Integrates flawlessly with PayPal

    Cons

    Honestly nothing I can say negative. It works well and is an easy way to set up a Storefront site online

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Kamran from Midas Safety

    Number of employees: 1,001-5,000 employees

    June 2018

    User friendly Shopping Cart Tool

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Ecwid provides great functionality to sale your product online. It offers a FREE version which allows up to 2 categories and 10 products. You can easily grow your business and buy premium when needed. It is rich in functions like payment and product visibility across social media.

    Cons

    I hope there are more design options available. It will add an extra advantage for the customers and will attract visitors.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Merri from Westie Wear Dog Kilts

    Number of employees: 1 employee

    June 2018

    Much cheaper than shopify and very simple to operate. It's changed quite a lot over the years.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    I'm able to set it up as my website while I sort out my actual website. I like a lot of the features - radial buttons etc It's very easy to use for both me and my customers.

    Pros

    It's easy to use and makes it simple for the customers to use as well. It's the best thing for small businesses. Thank you.

    Cons

    To get better and more useful features you have to upgrade. To be expected I guess. ;) At present each time I remember an option that needs updating I have to up date it in every product listed.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • William from Little Giant Ladder Systems

    June 2018

    Good business model.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    My favorite thing about this software is the fact that there's a free version to use until business grows to the point where you can afford/need the paid additions.

    Cons

    My least favorite thing about this software is how much there is to do and keep track of, but that's the nature of business!

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Venu from AmMiOM Consultants Private Ltd

    May 2018

    Easy to set up and easy to use

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Time to launch the online store

    Pros

    It is easy to set up your online store and the UI is good. As a novice web designer, it did not take much time for me to integrate Ecwid to my website and launch the Online store. Also it is quite simple to make changes to the Online Shop.

    Cons

    The administrator delegation features can be improved. As an administrator, I am not able to delegate functions, such as shipping and closing orders, to another individual. If selected multiple features / functions can be easily delegated to other individuals, it will be good.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
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