Ecwid is an e-commerce solution for small and midsize businesses that enables users to set up an online store on any website or social site. The solution is cloud-based and it can integrate with existing websites without affecting design.

Ecwid integrates with various POS solutions including Square POS, Vend and Clover, allowing users to accept payments from their smartphones. All the website maintenance is managed by Ecwid including upgrades, security, SSL certificates, hosting and server configuration. Ecwid’s store management feature allows users to track inventory as well as manage promotional pricing, discounts, product options and combinations.

Ecwid integrates with Wordpress, 1and1, Joomla, Drupal, Facebook and Sitebuilders. It has over 40 international payment options, 45 languages supported and real-time shipping integration. Ecwid is Level 1 PCI compliant validated by Payment Card Industry Data Security Standard (PCI DSS).

Categories
Categories

Categories

Edit price

Edit price

iOS app

iOS app

Order processing

Order processing

Pending orders

Pending orders

Sales overview

Sales overview

Supported Operating System(s):

Web browser (OS agnostic)



355 Reviews of Ecwid

Overall rating

4.5 / 5 stars

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Showing 1 - 20 of 355 reviews

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Liszt from GAMISOLUTION

Number of employees:  201-500 employees

Ease-of-use

Value for money

Customer support

Functionality

November 2018

Ecwid the best to manage

Pros

Ecwid very good tool to manage your online store, be aware of your requests, offer your products to customers in a professional manner.

Cons

the app is great I can manage the store 24 hours, as a negative point is that Ecwid is suitable for small businesses

Review Source: Capterra

Bahaa from Consulting

Number of employees:  2-10 employees

Ease-of-use

Value for money

Customer support

Functionality

November 2018

Ecwid Understand small businesses needs

It is great experince , I like it , and I am sure that if i am starting a new store as I planned , it will be only with Ecwid

Pros

the software meets most of the needs to establish and run an e-commerce business, I can't say it is "The Perfect software " because there isn't any". I like the simplicity of building the store, connect with third-party provider in the area of payment, shipping, etc. Also I very much appreciate the customer service proffissinalism in handling the customers issues .

Cons

1- store design and layout
2- the entry of product takes a long time, especially if one deal with hundreds of products, you have to move from page to another
3- it will be nice and very much help if some of the priced add-ins added to the software as a basic element of the software
4- the language used in the FAQ and assistant is not some time clear enpugh

Review Source: Capterra

Monica Maria from SERACISLTDA

Number of employees:  1,001-5,000 employees

Ease-of-use

Value for money

Customer support

Functionality

November 2018

great tool for entrepreneurs

Pros

very friendly, easy to use, great platform to reach our customers with our products

Cons

excellent platform and impeccable customer service

Review Source: Capterra
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Verified Reviewer

Number of employees:  2-10 employees

Ease-of-use

Value for money

Functionality

October 2018

Embeddable Ecommerce Site

Pros

Loved being able to embed my shopping cart anywhere I want and a drag and drop cart is a nifty feature

Cons

Wish it had plugins like shopify does so integrations are easier. Countdowns and things like that would be a cool addition

Review Source: Capterra

Alan from Shaw Pens

Number of employees:  1 employee

Ease-of-use

Value for money

Functionality

October 2018

Shaw Pens e-commerence

Selling my custom pen up on the web. Start to see the effort pay off.

Pros

Easy to use and integrate into my web site.
Biggest plus is no charge for using square which is my preferred cc processor.
I got a chance for limited free use of the e-commerence to get my feet wet before going full speed ahead. This allowed me to work out any bugs with my site.
Very easy to use and maintain.

Cons

So far I have not found any cons. This is a very easy way to get started.

Review Source: Capterra

Oral from MiniFabrikam

Number of employees:  1 employee

Ease-of-use

Value for money

Customer support

Functionality

October 2018

My Ecwid Review

I used it on my Weebly website's shopping pages. It has Weebly integration and allows users to sell products online.

Pros

Ecwid is a standalone solution for e-commerce businesses. Ecwid features cover all type and size of businesses.

Cons

It provides limited payment acceptance method options for my small business in my country, Turkey. But I think this is no big issue for most of the Western countries.

Review Source: Capterra

Tal from C&Berg

Number of employees:  2-10 employees

Ease-of-use

Functionality

October 2018

Nice!

Pros

Basic tools for starters. Easy to set up catalogs of products and add details

Cons

Maybe not so suited for larger businesses

Review Source: Capterra

Randall from ILYM RECLAMATION DESIGN, LLC

Number of employees:  2-10 employees

Ease-of-use

Value for money

Customer support

Functionality

October 2018

Awesome

We have finally been able to create a store on our website that looks professional and is fully fuctional. Best of all, it's easy to maintain and doesn't take lots of your time away from the business.

Pros

1. Easy and seamless integration into our existing website.
2. Very user friendly interface.
3. Quick uploads to edits
4. Many options when designing and maintaining your store.
5. Great support.
6. A great price.
7. Many support tools and tutorials.
8. All around, it's a fantastic value and a great tool for building your online store.

Cons

Haven't really had any cons yet. It's one of our best business purchases.

Review Source: Capterra

Sirma from taxback.com

Number of employees:  501-1,000 employees

Ease-of-use

Value for money

Customer support

Functionality

October 2018

Affordable merchant solution

Pros

There probably isn't a more convenient way to implement a shopping cart onto your page .It can be customized to your personal needs and you only pay for what you need .The customer support is also great if you have any issues .

Cons

It could do with better WordPress and Wix implementation ,but that is something you can easily overcome .

Review Source: Capterra

Katricia from Yoga Kandy LLC

Number of employees:  1 employee

Ease-of-use

Value for money

Customer support

Functionality

October 2018

Easy to Use

Pros

I've found Ecwid to be easy to use, not glitchy at all. I can figure out most things on there and I've only had to contact customer support once. I also like how you give people just starting out affordable options to use. Especially those that don't have a lot of products to sell.

Cons

I would like to have the option to speak with someone on the telephone, but it seems as if this is how it is with most software companies. Since I'm mobile, it would be nice to be able to sell from my online store while I'm at an event. Looks like you only offer this through Square on one of your expensive packages and I'm not going to get that.

Review Source: Capterra
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Verified Reviewer

Number of employees:  2-10 employees

Ease-of-use

Value for money

Customer support

Functionality

October 2018

Affordable, wonderful little tool

Great software for startups and small businesses!

Pros

Ecwid is super affordable! It's also great that they have a free plan available.

Cons

Ecwid provides mostly basic designs, nothing too complicated. I think this makes it a good tool for start ups, not so much for larger, more established businesses.

Review Source: Capterra
LinkedIn icon
Verified Reviewer

Number of employees:  2-10 employees

Ease-of-use

Functionality

October 2018

Very helpful plugin to WordPress

Pros

I've used this on a website store that I own and found it to be quite a nice plugin on WordPress. Fairly easy to configure and personalise for my needs, and I'm not a tech expert.

Cons

Overall it actually was quite a good product, not much to complain about.

Review Source: Capterra
LinkedIn icon
Verified Reviewer

Number of employees:  2-10 employees

Ease-of-use

Value for money

Customer support

Functionality

October 2018

Good customer support

Great customer support to answer your different questions. Easy to start up and looks good without much effort. With maintenance, change and all the boring stuff like shipping and VAT the product becomes a bit harder to use.

Pros

Easy to setup the first time. You quickly get a feel for how the system works, and how you can change pictures text and all that has to do with presenting your product.

Cons

The fine print and all the practical details of for instance shipping and VAT is not very intuitive. It furthermore is very difficult to control this when you go from a paid to a free version which keeps you in a locked position when you want to shift. This is true if you want to scale down your shop for a while.

Review Source: Capterra

Teresa from Wildcraft Herbs

Number of employees:  2-10 employees

Ease-of-use

Value for money

Customer support

Functionality

October 2018

Ecwid reps are over the top in help.

I'm in shock how helpful Ecwid representative are. They by far surpass any platform I've used online for customer service and I use a lot. Ecwid reps are as much or more helpful even through chat, than other companies are by phone. They have a lot of different things you can do with their e commerce app and they are 100% up to par technically. So if I can't understand an application, they gladly jump in, and teach me how to do it, or they do it. I am gobsmacked at the user friendliness of an APP for people lay in tech. And I'm equally gobsmacked at how educated technically, polite, and generous with their time, that Ecwid reps are.

Pros

Ease of use, even for people that are not tech savvy.

Cons

Hmmm. Can't think of anything.

Review Source: Capterra

Kevin from The Joseph Gomoll Foundation

Number of employees:  2-10 employees

Ease-of-use

Value for money

Customer support

Functionality

October 2018

Ecwid ease of use

Pros

Ecwid is very easy to set up and to integrate into wordpress. You can have a store set up with limited items (more items = more time, but is not any more compicated) in a very short time.

Cons

confusing/limited ability to customize the correspondence that goes out to customers following a purchase.

Review Source: Capterra

Kyle from EVRMRE Studios

Number of employees:  2-10 employees

Ease-of-use

Value for money

Customer support

Functionality

October 2018

Best shop plugin out there!

Pros

The integration into my HTML templates is easy.
Adding shop items is a breeze and easy to explain to clients.

Cons

The lack of clarity concerning the native "site builder" where the shop seems to have its own page and layout. I'd like to know more about this without digging too hard.

Review Source: Capterra

Russell from The Church of Jesus Christ of Latter-day Saints

Number of employees:  1 employee

Ease-of-use

Functionality

September 2018

Just use Shopify

Pros

Ecwid is getting better at what they offer. They had a great customer support and it will help you get what you need.

Cons

They don't have the budget or support that shopify and others have. So they are not able to offer you as much.

Review Source: Capterra

Tom from Oka Pottery

Number of employees:  1 employee

Ease-of-use

Value for money

Customer support

Functionality

September 2018

Oka Pottery Review

Great, not much cost for the ability to have a online presence that resembles a propper online shop. Thank you Ecwid

Pros

It supports the little guys - It gears you for being able to sell online without paying huge costs for a lot of silly perks you don't need

Cons

Perhaps it could be a little more customisable, as someone who doesn't understand coding this would help.

Review Source: Capterra

Steven from NeverTshirt

Number of employees:  1 employee

Ease-of-use

Value for money

Customer support

Functionality

September 2018

Great solution for any business size

Pros

It works very well, integrates with a lot of other platforms and is very affordable

Cons

No downsides from my point of view. Works very well

Review Source: Capterra

juan javier from Integral Ingenieros Consultores

Number of employees:  201-500 employees

Ease-of-use

Value for money

Customer support

Functionality

September 2018

e-commerce widgets

Pros

Cheap monthly cost
Free plan available
Easy to use
Free website for beginners
Add store to any existing site
Ecwid is best for small to medium online businesses

Cons

Unsuitable for big business
Basic design tools

Review Source: Capterra

Displaying 1 - 20 of 355 reviews