Ecwid Software


 

Ecwid is an e-commerce solution for small and midsize businesses that enables users to set up an online store on any website or social site. The solution is cloud-based and it can integrate with existing websites without affecting design.

Ecwid integrates with various POS solutions including Square POS, Vend and Clover, allowing users to accept payments from their smartphones. All the website maintenance is managed by Ecwid including upgrades, security, SSL certificates, hosting and server configuration. Ecwid’s store management feature allows users to track inventory as well as manage promotional pricing, discounts, product options and combinations.

Ecwid integrates with Wordpress, 1and1, Joomla, Drupal, Facebook and Sitebuilders. It has over 40 international payment options, 45 languages supported and real-time shipping integration. Ecwid is Level 1 PCI compliant validated by Payment Card Industry Data Security Standard (PCI DSS).

 

Ecwid - Categories
 
  • Ecwid - Categories
    Categories
  • Ecwid - Edit price
    Edit price
  • Ecwid - iOS app
    iOS app
  • Ecwid - Order processing
    Order processing
  • Ecwid - Pending orders
    Pending orders
  • Ecwid - Sales overview
    Sales overview
Supported Operating System(s):
Web browser (OS agnostic)

254 Reviews of Ecwid

Showing 1-20 of 254

 

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Kenneth from Inevitable Unicorn Press
Number of employees: 2-10 employees Employees number: 2-10 employees

October 2017

October 2017

Great to work with easy to use.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

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Sales of ebooks and hardcopies for my publishing business.

Pros

Set up ease of use, functionality is detailed and great. I found I can integrate it well with my Business elite theme on WordPress easily with great function on desktop and mobile display.

Cons

Some themes on WordPress do not integrate the Ecwid widget well. But customer service will try to make workarounds to install e-commerce onto the theme.

Source: Capterra
 

Hans A Kielland from IaM AS

October 2017

October 2017

Simplified online store for small and medium to large business

Ease-of-use

Functionality

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Nice looking online shop

Pros

That is working on all platforms and you can have an overview from my a phone and looks like it can integrate with social media.

Cons

Not enough support for Scandinavian market and laws with tax and address labels for orders direct to stickers. Like to brother sticker printer

Source: Capterra
 

Tom from Blue Alert Foundation

October 2017

October 2017

When I call customer service and just seems like they don't care and they cannot fix the problem

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The score above tells you what I think

Pros

At Least I can ship boxes and the Stamps dot Com Interface works. The printer interface, the scale interface, the scanner interface all works well, just not the payment interface to WePay

Cons

Ship station integration or credit card via we pay never works. Call we pay and they said they know there's issues

Source: Capterra
 

Shana from RaiDezignz
Number of employees: 1 employee Employees number: 1 employee

October 2017

October 2017

Completely Positive

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

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It allowed me to showcase my business in several different areas of the web:
ECWID store
Facebook
Also my personal store
Integrates with my payment acceptance company
allows me to display my products the way I envision them to be displayed to the public

Pros

No issues or glitches
Solid Build
Store Design Variations
Awesome Customer Support
Well documented guides to read and learn from
Fairly easy to learn and use
Continuous Improvement Updates
Positive Messages and Blogs
Offers a free version
Payment Options Avaliable
No Contracts
Seems to cater more to start-ups and small business owners that do not require all the fancy, expensive software to run their business.

Cons

Themes are Pricey
I'm not fond of the Product qty limitations
We all want "More for your Money" deals


Source: Capterra
 

Shanta from ASIATICARTS

October 2017

October 2017

Everything works perfectly. The approach somehow seems inviting and not daunting!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

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Pros

I specially like ECWID's proactive approach to consumer needs. They have all the apps that one could possibly need plus some! Timely blogs nudge you on just when you want to give up and think "I don't have time for this." The pricing of plans is bang on for price conscious users (as we Indians definitely are).

Cons

Only if the free starter site could be made a little bit more flexible! For example, I don't want to put any pictures for my categories but I have to, to cover up the big icons of tied up presents that would other appear. Also, some of the text sizes and placements seem misplaced. For example the "sign in" is a tiny little text, which one can easily miss. The category simple texts are close together under the name. I would prefer them to be bigger and placed more apart.

Source: Capterra
 

Adrian from Grimmensteinbooks.com

October 2017

October 2017

Excellent product, which has helped me sell my books

Ease-of-use

Functionality

Product Quality

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Pros

My customers tell me that it's easy to navigate through the online shop. The selections are painless, the shopping cart easy to work with and payment options easy used. Happy customer happy me...

Cons

For me the major differential in cost. The less than 100 products venture service is what I'm using now because I could never get close to the business 2500 product service. Needs to be a practical 250 products business service with all options for a little more than the venture price.

Source: Capterra
 

Roshan from Proshore

September 2017

September 2017

It is very user friendly & easy to use.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

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Pros

Well i find it easy to use & very user friendly. Also I find customer support was very responsive and quick to answer if you've any problem.

Cons

Hmm well I don't have any complaint so far. Something I find linking on the documentations could have been better and more organized.

Source: Capterra
 

Robert from Robert Barnes - Virtual Assistant

September 2017

September 2017

Exceptional !

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

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Pros

This software is easy to maintain and easily connects to your own website. Apart from looking fantastic. It is very customer/ user friendly.

Cons

File uploads too restricted for ecommerce (would be nice to have up to 2gb per file) i.e. For large Tiff files.

Source: Capterra
 

Johan from Vanjos
Number of employees: 2-10 employees Employees number: 2-10 employees

September 2017

September 2017

Ecwid have almost all you need

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
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Quality
Value for Money
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My Company has sold items for some years using Ecwid, and we have 3 subscriptions (stores) running with different content.

Pros

With Ecwid I can use the software everywhere, standalone or on any web site. Its rich customization possibillities and application features makes its very useful and flexible.

Cons

I miss the multilanguage features that some other competitors have on product and category level. It would be nice to have up to six languages (self defined) where one of them should be the default if the end-Customer have a language that is not defined. Multilanguage support in Ecwid is limited to Ecwids labels, and I can't specify additional language on product/category level.

Second, I miss the invoice integrated option to one or more Swedish players such as There are API's to program such integration, but it would be easier if it was already pre-built.

Source: Capterra
 

John from Ronda Coryell Designs
Number of employees: 2-10 employees Employees number: 2-10 employees

September 2017

September 2017

ECWID is easy to work with and contains most features needed for an on-line store presence.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
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Ease of ownership

Pros

Very well documented and easy to set up different aspects of a store i.e. taxes, shipping, pricing

Source: Capterra
 

Olga from poodleit
Number of employees: 2-10 employees Employees number: 2-10 employees

September 2017

September 2017

Simply the best! Thank you Ecwid.

Ease-of-use

Functionality

Product Quality

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Pros

I use Ecwid from very beginning of its existence. Always easy to use, pleasant design, the greatest customer support.
Very responsive to customers wishes for new features and functions.
Love watching the company grow and product becoming better and better.
My customers like the shopping experience on my website as well.
Thank you very much.

Source: Capterra
 

Ivan from New Pueblo Tech

September 2017

September 2017

Easy to implement and integrate

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
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Quality
Value for Money
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Pros

I love being able to sync my web inventory with my square reader and I enjoy the retaliative ease of use and powerful feature set of the ecwid solution.

Cons

I do not like the controls that they require you to use to embed in wordpress, easy but they make me nervous. Also an ecwid implented web site has a hard time passing scans by the cc verification company due to it being hosted on a different server, some of these control scan packages just don't get it.

Source: Capterra
 

Moonyeen from April Moon
Number of employees: 1 employee Employees number: 1 employee

September 2017

September 2017

Access to support is easy.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
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Quality
Value for Money
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It eased my high level of frustration I had with my former source and my unfamiliarity with the whole process.

Pros

Does what I want. Allows me to set up my shopping cart as I want it. Looks professional. Support team is knowledgeable and prompt.

Source: Capterra
 

Delia from Imprecious
Number of employees: 1 employee Employees number: 1 employee

September 2017

September 2017

I love this program

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Usability
Functionality
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Product Quality
Quality
Support

Easy to use cart system that works with my sites

Pros

It's affordable, easy to use, fits seemlessly with my sites....ultimately a no brained. I also love the blogs with tips and ideas.

Cons

I only wish there was a way to create a "referral code" to credit referrals and offer discounts to those customers

Source: Capterra
 

Karl from Acticheck Ltd

September 2017

September 2017

Great range of easy to use features, and nicely customisable.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
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Support
Pros

ECWID is webbased and very easy to try and then to move on to a reasonably priced 'Pro' version.
My company has particular challenges with presenting our goods which means we needed to customise how the flow worked and needed ECWIDs help. They were always fast (we are probably talking of a response time measured in seconds rather than minutes) at letting us giving us the code to make the changes we needed and talking/ supporting us through the process.

Source: Capterra
 

Sharice from Irie Body¿
Number of employees: 1 employee Employees number: 1 employee

September 2017

September 2017

ECWID has made it easy for me to make money through my website.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
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Product Quality
Quality
Value for Money
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Easy to use shopping cart.

Pros

What I like most is that ECWID is a complete package. They have all of the services that I need to serve my customers and make money through my website. The shopping cart and catalog is nicely displayed and clearly organized. ECWID also has great support staff that responds right away and does their best to help.

Cons

I cannot think of any negative thing to say about this service. I don't particularly like the font that displays on my product info in my website through the ECWID catalog, but I am not sure if it is because I have not figured out how to change it or if it's just the defalt font.

Source: Capterra
 

Zeth from The Perfect Nutrition

September 2017

September 2017

Beginner friendly but professional possibilities.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
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Pros

The ease of use and quick customer service. Ecwid was easy to add to my existing website pages and didn't have any finicky restrictions to suck money out of it's users.

Cons

It's lacking a few of the top tier functioning but there are always ways to get stuff done. Ecwid is catching up a little.

Source: Capterra
 

Derek from DIGBITS
Number of employees: 11-50 employees Employees number: 11-50 employees

September 2017

September 2017

Pretty straightforward to build a store, with some neat functions for product categories.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
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Value for Money
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Support

A better organised online store, with the ability to present product lines in ways customers would wish to browse for them, via multiple categories.

Pros

Pretty much ready to work, from the word go, with minimal configuration. There are some very neat way to organise products within multiple categories, to cater for different ways customers may browse for them.

Cons

It would occasionally be useful to have 'phone support during UK timezone office hours. It would be extremely useful to be able to display both the net (without VAT) and gross (with VAT) prices for products.

Source: Capterra
 

Kerrie from Long Dog
Number of employees: 2-10 employees Employees number: 2-10 employees

September 2017

September 2017

I am loving my new website. The fact that I can do so much on my phone is really great.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
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Product Quality
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Value for Money
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Pros

User friendly and very easy to learn.
The support is fantastic and very prompt
My website looks fantastic and clients are loving it

Cons

It is a bit pricey for me as I am paying in South African Rands. Our currency is poor against the US Dollar

Source: Capterra
 

Brooke from Brooke Paints
Number of employees: 1 employee Employees number: 1 employee

September 2017

September 2017

Easy to use, great customer service, and good daily insights on trends, etc.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
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Support

The sleek design (and the ability to customize everything) is essential for my business as a visual artist. I love how I can create promotional discounts and give my collectors coupons to use at checkout.

Pros

Customer service is dynamite! Any issue or question I have is immediately solved through their 24 hour, friendly chat service.

Cons

I hate that I have to buy apps every time there's an awesome new feature! I already pay a monthly fee for my business with the company and it's frustrating that simple things like creating "new" or "hot" features for my products has to go through a third party app that charges more money :/

Source: Capterra