All Kajabi Reviews
1-25 of 180 Reviews
Sort by
Amanda
2 - 10 employees
Used more than 2 years
OVERALL RATING:
5
Reviewed May 2021
Makes running an online biz a breeze
Keri
Verified reviewer
Marketing and Advertising, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2022
All-in-One business solution for memberships and course creators
I love Kajabi. I was able to pick up on how Kajabi works pretty quickly and found it to be an intuitive product that is easy to use.
PROSI love that with Kajabi, you have the ability to build all the basics in one location. You can create free content and publish via podcast, email marketing, blog, and website, and also have exclusive content, trainings, etc. behind the pay wall. It is all-in-one for basic use. A new online business owner can dive into Kajabi and have pretty much all the basic tools they need. I also love the automations built in to Kajabi.
CONSThe biggest con I have heard from others is pricing prior to a new business generating steady income. However, Kajabi occasionally offers longer than normal trials that can help business owners hit the ground running. In the big picture, it is more streamlined than and comparable to linking together other platform options to achieve all of the same services as Kajabi. Kajabi makes it simple, so the price seems well justified.
Reasons for switching to Kajabi
The switch was in process when I joined the team, but I'm thankful for that. Infusionsoft does a lot of great things but it's much, much more complicated. Self-hosted wordpress is the same.
Jonathan
Verified reviewer
E-Learning, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
3
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed March 2020
LOTS of Features
We host our courses on Kajabi and use it for some landing pages. We also run most of our checkouts through Kajabi.
PROSKajabi sells itself as the one home for your whole business - websites, courses, checkout, membership, landing pages, email. And all those features are pretty decent. Not best in class, but pretty good. They also work to make things better. They just totally remade the page editor. Then emails. Now sites are next, and a revision of memberships is probably coming soon. They really are making it better all the time.
CONSRight now, it seems (based on feedback in the official Facebook group) that email deliverability isn't the best right now (but being worked on). You run into some constraints when you work entirely inside Kajabi, but if you embrace those limitations, it really does free you up to do your work and get on with running your business.
Reason for choosing Kajabi
We chose Kajabi for the long list of features it has.
Reasons for switching to Kajabi
Kajabi is built for courses, not an add-on to make WordPress do courses.
Danielle Menditch Roessle
Verified reviewer
E-Learning, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
2
EASE OF USE
3
VALUE FOR MONEY
1
CUSTOMER SUPPORT
2
FUNCTIONALITY
2
Reviewed April 2021
Poor email deliverability kills it
If you're looking for an all-in-one platform, Kajabi provides it. However, the poor email deliverability, lack of customer service, and limited customization kills it. Kajabi might have been good at one point, but all the negatives outweighs the positives.
PROSI liked the Kajabi had everything all in one - sales, website, checkout, emails, automations, funnels, and more. I also thought the onboarding process was pretty strong in that they sent you email trainings which helped with the setup.
CONSThe reality is that the email deliverability has had a negative impact on my business. Most of my emails are going to spam and customer service will not get back to me. They have a chat feature which is how I'm getting a hold of them and they say they are so inundated with customer issues, that they are behind. Moreover, Kajabi sells you on customization, but the reality is that there is little customization and the website builder is really clunky.
Reason for choosing Kajabi
All the integrations.
Reasons for switching to Kajabi
I wanted an all in one platform.
Kierra
Real Estate, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2023
Love Kajabi, but it's just expensive
Overall, it's great! Just pricey.
PROSI love that you can truly personalize each and every course. The course template buildouts are amazing too. Another positive is that I can hold up to 15 courses with my membership. Also, I love that I can enable quizzes between modules to make sure my students understand the information.
CONSI never liked their sales/transaction page. It is very confusing for potential customers. It tells potential customers to input their info at the top to purchase and then all the sales information about the offer at the bottom of the page. So I stopped using it to complete transactions. Now, I just use it to hold my courses. Also, it's super pricey compared to other options on the market.
Reason for choosing Kajabi
I chose Kajabi because everyone I knew was using it.
Reasons for switching to Kajabi
Podia just didn't have the capabilities I wanted. The main thing was that I could not lock modules and put quizzes between them to make sure my students understood the information.
Louise
Professional Training & Coaching, 2-10 employees
Used weekly for more than 2 years
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
3
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed June 2022
Kajabi offers alot!
it is a really good solid software that offers a lot but takes a while to learn.
PROSI like that it allows you to customize landing and sales page. That it has pipelines already set up so it makes using Kajabi quick and easy. It has so much functions and features such as coaching, podcast and they are always creating and improving which is great.
CONSIt takes a lot to learn how to use Kajabi and I am probably still learning. You are not able to undo a mistake which is super annoying because if I delete something by accident I have to redo it.
Reason for choosing Kajabi
Many business owners recommended it and I did the trial and really liked the set up and the ease of use
Reasons for switching to Kajabi
Ontraport was way too much for me to learn and was not as user friendly as kajabi
Scott Brandon
Verified reviewer
Online Media, 1 employee
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2023
Kajabi Rocks!
The ease of use to create pages and opt ins, and easy design.
CONSThe email and contacts CRM is pretty basic, but still does the job. If you want a higher end one you'd have to go separate, but I like that it works all together with my Kajabi system, so I'm happy for now.
Reason for choosing Kajabi
I thought Kajabi was a little more classy and less looking like typical marketing funnels
John
Verified reviewer
Sports, 1 employee
Used less than 6 months
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed December 2019
So Much Easier Than WordPress
I am amazed at how easy it is to create a decent looking website in minutes!
PROSI am new to Kajabi. My wife just switched her website over from WordPress and I helped her with transferring a bunch of blog entries. I could not believe how much easier it is than WordPress. Everything is so user-friendly, the photos and videos upload and automatically compress, and the layout stays the same. You can't mess it up.
CONSYou can't customize the website as much as you can with WordPress but honestly, for what we do, it's not needed. It's also a little pricey but when you consider that you can run online programs (my wife does), host your website and blog, have emails, and more, it's really pretty reasonable.
Reasons for switching to Kajabi
My wife switched her business site because it's so much easier to create. We don't have to pay a tech guy every time there is an update to WordPress. Plus, she runs courses on it so it just makes sense to have everything in one place.
Jean Carlos
Verified reviewer
Marketing and Advertising, 51-200 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
FUNCTIONALITY
3
Reviewed May 2022
Kajabi was a good solution to unify our marketing platform
The implementation and migration to kajabi was very easy, allowing us to quickly put our courses on sale and integrate our teams from different countries
CONSThere are some limitations regarding reporting, especially regarding email marketing.
Reasons for switching to Kajabi
We made the switch because de course management structure
Danielle
Verified reviewer
Design, 1 employee
Used weekly for less than 6 months
OVERALL RATING:
4
EASE OF USE
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed November 2021
All-in-one Platform for Managing an Online Business
Currently I am helping my client manage her Kajabi account. But I first experienced Kajabi a few years back when an online course I bought was hosted on Kajabi. I really enjoyed the experience. The interface was very appealing and easy to use. So, I was glad when my client informed me earlier this year that she was switching from another course platform to Kajabi. Overall my experience on the administrative side has been quite satisfactory.
PROSAs an all-in-one platform, Kajabi is pretty cool. At the moment, we are using it for a few courses; a podcast; lead magnet landing pages and the automatic emails that go out when people sign up for the lead magnets. (We use a separate platform for our weekly newsletter.) For our purposes so far Kajabi has been working out well. And the Kajabi team is continually building out new features. For instance, the podcast feature just came out earlier this year, and they recently added a coaching module. On the occasions that I've needed help figuring stuff out, Kajabi's chat support has been very responsive and helpful. Kajabi also has their own self-service knowledge center with help articles and video tutorials. In addition, Kajabi seems to be quite popular and you can find multiple creators on YouTube with in-depth series covering all the different features of the platform.
CONSI came across multiple challenges using Kajabi's new Podcast feature. Since Kajabi's podcast feature is relatively new, my client felt more comfortable uploading her episodes to another more established platform. The initial RSS import of existing episodes from the other platform to Kajabi was easy enough, but new episodes are not automatically added Kajabi. Each week I have to manually upload the audio file and copy over the the show notes. Furthermore, our show notes contain multiple links, which we want to open in separate tabs. Kajabi's default is for links to open in the same tab, and there is no option to change our preference globally. So again, I have to set each link manually. Finally, you can upload a transcript as a text file, but you can't format the transcript at all - such as bolding the speakers' names. This plain-text format is challenging to read.
Simran
E-Learning, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
3
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed November 2023
Kajabi - ease of use
- Ease of use - Duplication feature for communication - metrics analysis
CONS- Design features - The events page is hard to work with
James
E-Learning, 1 employee
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2019
Brilliant platform, always innovating
I love all the features, and I haven't even scratched the surface. Their new page builder is incredibly easy to use, and I plan on moving my website over there as well.
PROSI like how easy it is to understand the steps for getting an online business started, with the marketing, emails, purchasing and course creation parts all under one platform. There's no integration troubles, and the price is right for all the features you get. Plus, they're always coming out with new features, so even if there was another product that was almost comparable, Kajabi would still win because of their new features they're rolling out.
CONSLearning how their automation system works is a little harder to visualize than the software I came from (Infusionsoft/Keap). I lost an easy way to track where my leads came from with my lead magnet.
Reason for choosing Kajabi
The price for Teachable + another CRM was more than Kajabi; plus the simplicity of features all in one platform was really helpful.
Reasons for switching to Kajabi
Features I needed to launch my course.
Oliver
E-Learning, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed August 2022
Very good but missing a couple of features
Content delivery is easy with streamlined layout
CONSLack of customizability for layout unless you pay $399/month for the highest tier plan. Even something as simple as having dropdown boxes
Reasons for switching to Kajabi
Teachable was useless and was witholding money from me
Sam
Professional Training & Coaching, 1 employee
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2022
All-in-one solution for coaches and course creators
Great. Product + KnowledgeBase + customer service
PROSOut-of-the-box website. You're up and running in an hour or two.
CONSWishing assessments were more robust. The communities feature has been lackluster, but they just acquired Vibely!
Reason for choosing Kajabi
Comprehensive solution and years of experience. It keeps getting better with every update.
Katie
Verified reviewer
Education Management, 1 employee
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
3
CUSTOMER SUPPORT
3
FUNCTIONALITY
4
Reviewed July 2022
It's fantastic until you need technical help
Kajabi is a good company that offers way more services than anyone else. The Customer Service database can usually answer my questions and their agents are friendly and helpful. Unfortunately, they can't solve technical issues quickly. Overall, I'm willing to pay more to use Kajabi because they are professional, the site is easy to manage, and I have access to marketing strategies I would otherwise have to pay a lot of money for.
PROSKajabi looks professional, is easy to use, and has all the marketing and business tools you need in one place.
CONSI don't need most of the marketing features right now, so I'm paying a lot more for my website than I would like. Since I can't sell physical products, I have to use Shopify - this is frustrating and time-consuming. I absolutely love the friendly customer service agents, but they can't solve technical issues quickly. It can take several days, which isn't acceptable when your customers expect your site to function seamlessly. I'm probably going to have to move to another company because I need to be able to solve problems immediately, but it looks like I won't be able to transfer my content since I built it on their site with their templates.
Reasons for switching to Kajabi
Teachable has non-existent customer service.
Colleen
E-Learning, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
2
EASE OF USE
2
VALUE FOR MONEY
1
CUSTOMER SUPPORT
1
FUNCTIONALITY
2
Reviewed September 2022
Too many limitations and very difficult to get support
See above
PROSAt this point the problems overshadow the benefits
CONSThe cost for this learning management system is higher than its competitors but given the limitations we’ve experienced, with no support, I wish that we had chosen a different LMS option. For example, our students need to write a quiz and achieve a minimum of 80% before the next lesson is unlocked. If a student achieves under 80% there is no way to indicate what questions they got wrong so they are working blind and become very frustrated. The only work around is to show all of the answers - the correct and incorrect answers which defeats the purpose of having them write a quiz. I have asked a number of times for support and get passed around from person to person. This reflects poorly on our company. If I had to do it over I would choose another LMS. Unfortunately I didn’t know what I didn’t know. If you are considering Kajabi, try to find find people/companies using Kajabi and ask what they don’t like about the it. See if this is a dealbreaker for you.
Brady
Verified reviewer
2-10 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
3
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed March 2018
My Go-To Solution for Courses, Live Events, Evergreen Webinars, and CRM
I like that it's almost an all-in-one solution for my business. The customer service is excellent and they listen to their customers feedback. I've been with them since the launch of the new Kajabi a couple years ago and there has been constant improvement. If something goes wrong with my site, they fix it quite quickly whether it's a known bug or if they are just fixing something specific for me. Here are the things I do in Kajabi: - storage for my courses and trainings - houses my actual website, no other option needed - I can use the system to run live events and sell the tickets from the cart - I can set up an evergreen webinar in the system, although the tracking and such is nowhere near as robust as other dedicated platforms yet - my wife sells her audio products as well as courses on her site - I use it for a CRM with basic tagging functionality Highly recommend.
CONSSometimes the features are slow to come and it doesn't always do what I want it to do but the team has helped a lot. I don't find the help section helpful and have to rely on the live chat usually to solve issues. The support for custom fonts isn't good so don't purchase any custom fonts to use here as most of the places you would want them are restricted to the options they have. On the plu, many themes support Google fonts.
Osama
Verified reviewer
Religious Institutions, 2-10 employees
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
3
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed May 2022
Easy to use and helpful customer service
Kajabi has a come a long way with everything integrated into one system. The mobile app and marketing pages make it well rounded solution to teach online. It is an impressive all-in-one platform.
PROSWe wanted to offer online classes. Kajabi has a lot of features that add to the online classes like marketing and payment. Our main concern was giving the students the content. We easily added audio and video to the course. Payments worked smoothly with Stripe and has many options to customize the price and discounts. It keeps track of the students in an easy way. The best part of Kajabi is the helpful and welcoming support. They really go the extra mile and are patient. Their caring attitude helped me setup the custom domain. Customer support makes Kajabi one of the best choices.
CONSIt does not have an attendance system. Even though it does have quizzes/surveys, tracking attendance will require extra manual work. The price is high (about $120/month) but if you have a hundred students every month, then price is not an issue. You can customize the look and use the templates.
Entin
Apparel & Fashion, 1 employee
Used daily for less than 12 months
OVERALL RATING:
3
EASE OF USE
3
VALUE FOR MONEY
3
CUSTOMER SUPPORT
4
FUNCTIONALITY
3
Reviewed April 2022
I abandon my kajabi account
It’s too expensive for beginner and don’t have course yet plus if you not tech savy, I end up spend morethan 4 month paying expensive suscription and buy 600$ custom template and I give up after that, because I need more time to build my course but desperate paying expensive bill every month. I was about to cancel my kajabi but I will losing my 600$ customs template there. So i pay 20$ to post-phone my account. Because i found new course builder cheaper and robust. I still want to comeback in kajabi one day when My courses growing.
PROSOne stop platform Good for advance course creator
CONSDifficult for beginner and not tech savy Template Not much option, and the one provide is not eye catching. For first launch course not recommended.
Reasons for switching to Kajabi
Kajabi look promising
Heather
Verified reviewer
Professional Training & Coaching, 1 employee
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed February 2021
Incredible Customer Service and Beautiful Product
I love how design-based Kajabi is. You can make really beautiful products and I love using mine for my online coaching courses. It's a lot to learn at first but they have amazing training videos and customer support. Kajabi is constantly working to improve and I believe in this product despit the many others like Thinkific, Podia and other platforms I have researched.
CONSThe community feature is really lacking, so with how expensive Kajabi is, it was tough to decided to use Mighty Networks to host my community for my class. But I also have faith that they will improve this part of their platform too over time and I look forward to returning to Kajabi for that so that all parts of my biz can be integrated in one platform!
Reasons for switching to Kajabi
I liked how integrated and beautiful Kajabi is.
Ze
Verified reviewer
Professional Training & Coaching, 1 employee
OVERALL RATING:
5
EASE OF USE
3
VALUE FOR MONEY
4
CUSTOMER SUPPORT
2
FUNCTIONALITY
5
Reviewed August 2022
Has Everything
The platform is really good and I do enjoy the functionality
PROSI love that its a full CRM and EDM and Coaching program all in one.
CONSThe customer service has let me down a bit. I'm a "one man band" and I need support so when that is lacking or they let me down it can really hold me back.
Reasons for switching to Kajabi
I wanted an all in one platform
Beth Champion
Verified reviewer
E-Learning, 1 employee
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
2
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed September 2021
Kajabi is pretty good, but pretty pricey
Overall, I liked Kajabi pretty well. It was my first experience with selling online courses. Their customer support is amazing! They're super quick on chat, and often would just login to my account and fix my issue for me. But as a new business starting out, the level I needed for just a handful of courses (and only one website) was too pricey for me. I moved on to other tools.
PROSI like that it was all-in-one -- I could host my courses, email clients & host my website all in one place.
CONSWhile the course hosting is pretty good, and pretty intuitive to setup, it's kinda limited on how you can customize it and make things look like you want. Like for example, it gives you a place to put a video OR audio file OR picture at the top of the lesson, but you can't add a second video in the same lesson (for additional info).
Anonymous
2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2019
The Best All-In-One Online Course Platform
I have been building course websites on Kajabi since 2016 and also use it for one of my businesses.
PROSKajabi allows you to not just host and deliver your online courses but it also lets you create your entire marketing funnels and automate email marketing on the platform. What I like the most about the platform is that I could build a fully functioning online course business without requiring to learn several different tools.
CONSWhile the platform is reasonably priced for everything that it offers, the starting price is steep and may not work for you if you're on a tight budget.
Debbie
Food & Beverages, 1 employee
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed February 2020
Kajabi For The Online Entrepreneur
I have had a wonderful experience using Kajabi. Now that I have been using it for several years, I find it intuitive and easy.
PROSKajabi is fairly easy to use once you figure it out. You get everything all on one platform including your website, CRM, landing pages, online course creation and much more.
CONSAt first I had a little trouble figuring out how to use Kajabi, but customer service got me through it and once I started using it on a regular basis, it became easier and easier.
Sailynn
Professional Training & Coaching, 1 employee
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2021
All In One
Very happy with customer service
PROSKajabi is the go to for Newbies and Pros! You get everything you need in one simple platform and do not have deal with a ton of plugins
CONSMonthly cost can be high to get started designing
Reason for choosing Kajabi
All in one