Kentico

RATING:

4.3

(48)

About Kentico

Kentico is an integrated cloud-based content management system (CMS), e-commerce, and online marketing solution that helps businesses manage websites and customer experiences. Kentico's web content management module includes a built-in text editor, which lets users format content using bullet points, tables, and pre-defined cascading style sheet (CSS) styles. The solution also helps users add navigation menus, forums, shopping carts, and more to websites. Kentico also has modules for online marketing, e-commerce, online communities, intranet, and collaboration. The online marketing module offers features such as A/B testing, contact management, email marketing, web analytics, and more. It also provides APIs that help users display content on web and mobile apps. Pric...

Kentico Pricing

Kentico CMS Ultimate from $7,999 Kentico EMS from $15,999

Starting price: 

$10,500.00 per year

Free trial: 

Available

Free version: 

Available

Kentico - Marketing automation
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Kentico Reviews

Overall Rating

4.3

Ratings Breakdown

Secondary Ratings

Ease-of-use

4

Customer Support

4

Value for money

4

Functionality

4.5

Most Helpful Reviews for Kentico

1 - 5 of 47 Reviews

User Profile

Ali

Verified reviewer

Information Technology and Services, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2021

The most CMS/DXP complete PLATFORM with unique features

The experience of working with a versatile platform (DXP) that is both light and powerful makes good sense to me as an admin and consultant. The companies we advise often do not specialize in IT, but they are successful entrepreneurs and businessmen looking for good quality work, and Xperience is one of the valuable options on our shortlist, which is at our highest standard. It is valuable in terms of service, support and security, and is reasonably priced for large companies looking for true performance and high-quality enterprise products and services.

PROS

Installation Xperience on Microsoft Azure Cloud is pretty easy. It has a compact and professional administration dashboard where everything is available at a glance because it's customizable with my favorite pinned tools, also I've personalized marketing automation with my preferred content and settings. I also like the web analytics features with clean design and useful information about visitors and users' activities. Xperience is more than a CMS and its Digital Experience Platform (DXP) means all you need for your website management, business marketing, and e-commerce are all in one platform.

CONS

We have been working with Xperience DXP for many years, Yes, there is nothing I can write about missing features. They've very good support and if you have a problem with any part, the support team will respond immediately and if there is a bug, it will be fixed before you know it.

Reason for choosing Kentico

More complete services and very high facilities compared to other competitors.

Reasons for switching to Kentico

we want best for the customer to have the best at the lowest cost. We had a lot of work and we need more speed and use of more control resources In IT consulting,

User Profile

Matthew

Verified reviewer

Financial Services, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2023

A Costly But Valuable Web Experience Service

Kentio—by far—has improved our company web experience by miles. No longer do we need to worry about plugins or security flaws from "free" alternatives. We were also able to consolidate services such as marketing e-mail into Kentico itself, and can send out campaigns from the site.

PROS

Kentico is extremely flexible, with a ton of options to edit your website, manage customers through the built-in CRM, send out e-mail campaigns, automate messages, implement personalized content, etc. It takes some training but remains a solid experience once you learn the basics. Website speed has drastically increased, as has our total number of monthly users, session duration, etc.

CONS

The cost can prohibit a lot of small businesses from benefiting with Kentico. There is also a learning curve meaning very few people can drop into the backend and expect to understand what they're seeing initially. A minor issue is occasionally tools such as the scheduler will malfunction and not publish or unpublish content correctly.

Reasons for switching to Kentico

Our previous site was riddled with slow speeds, plugins, and security flaws. While the cost to run it was next to nothing, switching over to Kentico has made web content efficient again, as well as safer.

Nicolas

Hospitality, 1,001-5,000 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

1

EASE OF USE

1

VALUE FOR MONEY

1

CUSTOMER SUPPORT

1

FUNCTIONALITY

1

Reviewed November 2023

Not reliable company

PROS

The CMS was due to be easy for non technical employee to use.

CONS

Their commercial practice. We started with Kentico 12, 5 years ago and they are already not supporting it.They are increasing prices by more than 20% a year and are pushing to sign long term contract when their product works for a couple of years.

Graham

Marketing and Advertising, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed December 2019

Kentico CMS/EMS Great Features for Most Business

The Kentico CMS/EMS product has delivered substantial capabilities for our clients which would have only been achievable with multiple products otherwise. We have delivered microsites through to enterprise financial services websites with onerous security requirements which shows the breadth of the abilities. The Kentico team have always been available to support the product and their passion is one of the key advantages of the product.

PROS

- Mid-market priced CMS which can deliver the capabilties which most business need - Good WYSIWYG editing interface when correctly delivered by the chosen development team - Great security - Based on an open framework which can be enhanced to most requirements - Marketing features enhance the overall value of the system - Administration interface is really friendly and users love the ease of use in comparison to other content management systems

CONS

- Two development models - PortalEngine and MVC - mean that to move from one to the other requires a re-build of the site - PortalEngine model has a limited support lifetime - Pricing increases have been badly communicated to the development community

Reason for choosing Kentico

- Great development model - Ease of use - Flexibility

Andrew

Marketing and Advertising, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2022

Enterprise ready

Overall our experience with Xperience has been rewarding - for our clients and us. The platform is well positioned, well priced, and exceptionally well supported. As a true DXP, it delivers clients precisely what they need - website/content management, digital marketing, and commerce, in a single platform.

PROS

As an agency, we've been implementing Kentico Xperience for many years. It's a mature DXP that combines content management, digital marketing (automation and other services), and commerce, in the cloud or on-premise. The platform is now .NET 6 (formerly Core), which means it meets the needs of enterprise businesses and can be integrated with just about anything. This is a huge positive for us. It means we can recommend an all-in-one platform that integrates deepling with existing systems and can drive the organisation's content, marketing, and experience needs. We find easy to communicate the benefits to our clients, which is a good indicator of the platform's capabilities. It's easy to use, easy to develop for, and scalable - all things clients need.

CONS

Because we've been working with the platform for an extended period, our familiarity is exceptional, and there are very few negative points. Kentico's 24/7 support is exceptionally fast when an issue occurs and works with the team to find a solution. A detailed roadmap and release schedule also overcomes any feature shock, allowing for planning and preparation, both technically and when managing client expectations.