Adobe Commerce

RATING:

4.30

(574)

About Adobe Commerce

Adobe Commerce is a cloud-based software that helps businesses manage eCommerce websites and streamline the entire order management lifecycle. It automatically analyzes visitors' behavior, enabling managers to provide suitable product recommendations based on popularity and similar content or items. Using Adobe Commerce's business intelligence (BI) tools, sales professionals can consolidate data from multiple sources to gain a 360-degree view of all operational processes. Administrators can use the dashboard to analyze various metrics such as customer lifetime value, repeat order probability and high-performing products. Other features include brand management, reporting, regulatory compliance, design themes, shipping, data visualization, inventory tracking and more. ...

Awards and Recognition

FrontRunner 2022
Software Advice's FrontRunners report ranks top products based based on user reviews, which helps businesses find the right software.

Adobe Commerce Pricing

Please contact Adobe Commerce directly for pricing information.

Starting price: 

$1,988.00 per month

Free trial: 

Available

Free version: 

Not Available

Adobe Commerce page builder
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Adobe Commerce Reviews

Overall Rating

4.30

Ratings Breakdown

Secondary Ratings

Ease-of-use

3.5

Customer Support

4

Value for money

4

Functionality

4.5

Showing 1 - 5 of 544 reviews

Ricardo

Company size: 2 - 10 employees

Time used: More than 2 years

Review Source: Capterra 

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

October 2021

Working with Magento

User Profile

Amiel

Verified reviewer

Company size: 11-50 employees

Industry: Tobacco

Time used: More than 2 years

Review Source: Capterra 

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

February 2020

Magento 2.0 Review

We are extremely happy about this software. We have developed a fully functional CRM system together with a beautiful website -> no link but you can search Mike's Cigars and check it out yourself.

Pros

The biggest, most robust but most importantly Open Source e-commerce software out there. The only limitation is your imagination...

Cons

Developer's cost is really high unless you can afford in-house dev team like we do but otherwise, your budget will most likely be blown way before you finish your project.

Reasons for choosing Adobe Commerce

The rest of the products we compared did not offer the deep level of customization we were looking for.

Reasons for switching to Adobe Commerce

Our old system was deprecated, the software updates were really hard to apply. PCI compliance was hard to pass because of the old software and plug ins.

User Profile

Fabian

Verified reviewer

Company size: 2-10 employees

Industry: Marketing and Advertising

Time used: Less than 12 months

Review Source: Capterra 

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

EASE OF USE

3

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

October 2019

My Magento Review

Magento is the future of online shopping. You can truly customize your shop for any look, feel or functionality you need.

Pros

I could customize my online store to look the way I want it while giving my customers the online shopping experience they deserve. The reviews extension really helps with building credibility.

Cons

I found that starting to use Magento was extremely overwhelming. I had to spend hours just setting up a few features that I needed.

Reasons for choosing Adobe Commerce

Magento was cost effective versus shopify yet provided great functionality.

Reasons for switching to Adobe Commerce

I needed a more professional and intuitive platform which allowed multiple integrations with third party products.

Janis

Company size: 2-10 employees

Industry: Broadcast Media

Time used: More than 2 years

Review Source: Capterra 

This review was submitted organically. No incentive was offered

EASE OF USE

3

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

December 2022

E-commerce platform with good functionality

An e-commerce platform that is full of many useful tools but a little hard to integrate and manage them.

Pros

There is a very big variety of different tools and can make many integrations with other softwares that other similar platforms cant manage

Cons

It is hard to use for beginners. It takes time to learn how everything is working there. I would say that this platform requires an extra software developer who can manage everything thru this platform since many things can be done only with coding skills.

Jeff

Company size: 11-50 employees

Industry: Veterinary

Time used: More than 2 years

Review Source: Capterra 

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

EASE OF USE

2

VALUE FOR MONEY

2

CUSTOMER SUPPORT

2

FUNCTIONALITY

3

June 2021

Works but Insanely Hard To Customize

We ultimately have decided to make the decision to move on from Magento Commerce because the hassle in customizing the platform. Our company has specific functional needs when it comes to ecommerce, and we're constantly having to not only implement and upgrade those in Magento, but ultimately upgrade and fix each time Magento comes out with a major release.

Pros

Out of the box, Magento promises to deliver on its core promise - to add products to a catalog, sell them online, and ship out effectively.

Cons

Our business requires many areas where we need to customize our technology in order to do business more effectively. We tried, many many times, to customize Magento to our specific needs, and the more we went down the rabbit hole the harder it was to not only implement but maintain longterm. Eventually, it becomes pointless to effectively grow when your technology hinders your progress.

Reasons for choosing Adobe Commerce

We thought Magento would be able to give us more specific customization options with products, checkout, shipping, and customer data (searching and reporting).

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