Adobe Commerce

RATING:

4.3

(635)

About Adobe Commerce

Adobe Commerce unlocks the power of data to create hyper-personalized commerce experiences out-of-the-box that drive deeper customer engagement and higher sales for global B2B and B2C enterprises. With a cloud-native, feature-rich platform that is also highly composable, Adobe Commerce can be easily customized to fit your business and get to market fast. The platform offers: - Business agility to power every business model, from B2B to B2C to B2B2X, support advanced multi-site, brand, and country needs from the same instance, and enable unique transaction models including subscriptions, marketplaces, digital products, and services. - Intelligent merchandising and personalization that uses AI and real-time behaviors to personalize search results, product recommendation...

Awards and Recognition

FrontRunner 2024
Software Advice's FrontRunners report ranks top products based on user reviews, which helps businesses find the right software.

Adobe Commerce Pricing

Please contact Adobe Commerce directly for pricing information.

Free trial: 

Available

Free version: 

Not Available

Adobe Commerce page builder
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Adobe Commerce Reviews

Overall Rating

4.3

Ratings Breakdown

Secondary Ratings

Ease-of-use

3.5

Customer Support

4

Value for money

4

Functionality

4.5

Most Helpful Reviews for Adobe Commerce

1 - 5 of 605 Reviews

Ricardo

Marketing and Advertising, 2 - 10 employees

Used more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

Reviewed October 2021

Working with Magento

User Profile

Amiel

Verified reviewer

Tobacco, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed February 2020

Magento 2.0 Review

We are extremely happy about this software. We have developed a fully functional CRM system together with a beautiful website -> no link but you can search Mike's Cigars and check it out yourself.

PROS

The biggest, most robust but most importantly Open Source e-commerce software out there. The only limitation is your imagination...

CONS

Developer's cost is really high unless you can afford in-house dev team like we do but otherwise, your budget will most likely be blown way before you finish your project.

Reason for choosing Adobe Commerce

The rest of the products we compared did not offer the deep level of customization we were looking for.

Reasons for switching to Adobe Commerce

Our old system was deprecated, the software updates were really hard to apply. PCI compliance was hard to pass because of the old software and plug ins.

User Profile

Daniel

Verified reviewer

Internet, 11-50 employees

Used monthly for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

3

VALUE FOR MONEY

3

CUSTOMER SUPPORT

3

FUNCTIONALITY

4

Reviewed June 2022

Adobe Commerce is one of the main ecommerce platforms in the world

PROS

Adobe Commerce it's a very detailed, very ecommerce focused piece of software. It has many features other solutions lack

CONS

It can be too complex for small and medium business. It takes a very skilled team to work it properly. It's expensive.

Reason for choosing Adobe Commerce

Most solid option, very detailed set of features, marketplace with extensions

Rubani

Research, 1,001-5,000 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2024

Adobe Commerce Makes Work Easier for Us: It Is Reliable

PROS

I like how effective and comprehensive Adobe Commerce has been. Adobe Commerce makes inventory management brilliant.

CONS

Adobe Commerce is amazing. No issues about Adobe Commerce.

User Profile

Steve

Verified reviewer

Non-Profit Organization Management, 501-1,000 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

2

VALUE FOR MONEY

1

CUSTOMER SUPPORT

2

FUNCTIONALITY

5

Reviewed October 2019

Only committed Adobe users should buy this software

We were on Magento 1 and when it came time to upgrade, we realized that everything would have to be rewritten for M2. So, we decided to abandon Magento entirely and will save at least $8,000 month and probably $100k per year in dev fees. We'll be going with BigCommerce from now on.

PROS

Magento has tons of features A huge amount of apps to purchase Many qualified developers to contract with Standard features like page builders now come with it Rock-solid security

CONS

Magento is ridiculously expensive. Not just for the licensing of the Enterprise version, but for the apps, the developers and the entire ecosystem. You aren't getting the true value of open source any more. The only way Magento makes sense is if you are a part of the Adobe ecosystem and need to rely on the integrations that Adobe will (eventually--not fully done) provide.

Reason for choosing Adobe Commerce

We originally chose Magento for its power, but the power:cost ratio is terrible. We'll be using BigCommerce from now on, finally switching over early next year. Projected cost savings is over $100k per year and revenue increase should be $1M or more.