All Mergado Reviews

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User Profile

Hana

Verified reviewer

Marketing and Advertising, 1 employee

Used weekly for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2022

Great tool for feed management

Mergado helps me to do feed management efficiently. As a PPC specialist I use it to create and optimize product feeds for Google Merchant Center, Zbozi.cz (Sklik) and to create dynamic remarketing feeds for non-retailers & DSA feeds for Google Ads.

PROS

It is very easy to use and in case you need an assistance, their support reponds usually the same day. I like its market with add-ons. I personally use Feed Image Editor which is great for PPC advertising. It allows you to edit product images in bulk. I also appreciate their constant work on adding new features and organizing free workshops to learn to use it efficiently.

CONS

I would appreciate more add-ons useful for PPC advertising, right now they are mostly oriented for price comparison shopping, but if I think about it, I can't think of any PPC features missing in Mergado.

Vendor Response

Hello Hana, Thank you for your honest review. These reviews will help our team to continuously improve the Mergado service.We appreciate your good experience with Mergado.

Replied April 2022

Jakub

Marketing and Advertising, 51-200 employees

Used weekly for more than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

3

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2022

Very useful tool for funny money

I definitely recommend this app for marketers and e-shops. It saves you lot of money and helps you to fix your data very fast.

PROS

It takes you some time to understand functions and workflow of Mergado app but then it's very powerful tool for editing XML feeds for many services and platforms. It costs literally few bucks and helps you solve many problems with data feeds. You don't need to call (and pay) developers and you can change data by yourself. Very fast, very easily. It offers also many premium apps for automatic bidding, data import and some analytic tools and it is all fully integrated into Mergado. We recommend this tool to many customers.

CONS

It's not easy to understand this software from the beginning so it takes you some time to study. But it depends, if you are experienced user of this kind of apps, it's not so complicated.

Vendor Response

Hi Jakub, thank you very much for your recommendation. We offer free Mergado basics training for every new user, where they can learn a lot about how to use Mergado. At the same time, the user can always contact our technical support during the use of the application, which is always happy to help. Our technical support can be contacted at mergado@mergado.cz.

Replied April 2022

Ondřej

Marketing and Advertising, 2-10 employees

Used monthly for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed January 2022

Best for feed

PROS

I Sas really surprised when i have started to USD this program. It was easy and powerfull program.

CONS

I think everything is ok. Easy for using

Alexander

Textiles, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

3

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2022

Application in a small webshop

Everything works responsibly. During 3 years of using Mergado, we had only once a technical problem. Luckily, I managed to reach the technical support and in a few hours the problem was solved.

PROS

What I like the most, that anything can be realized. You can work with every base data. Further you can applicate different conditions and action data.

CONS

If you use many products, the price is a bit high.

Reasons for switching to Mergado

In the previous program I could not process some inquiries. Due to processing lot of data the system worked slowly.

Vendor Response

Hello Alexander! Thank you for your honest review. These reviews will help our team to continuously improve the Mergado service. Also,Thank you for the kind words for our support team. Our support team is here for you whenever you need help with Mergado.

Replied April 2022

Ladislav

Marketing and Advertising, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed August 2023

Great tool for feed management

With Mergad we are able to modify feeds to better optimize campaigns in PPC advertising systems. Very often we use it to adjust parameters for new ad systems or to set up custom labels e.g. in terms of margin etc.

PROS

Mergado is very easy to use. I really like editing the feed for each ad system without having to contact it specialists. The cost of using it is commensurate with the benefits this app brings.

CONS

Sometimes there is a longer support response time, but this is by no means essential.

Martin

Marketing and Advertising, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2023

Mergado - complicated things made simple

PROS

What I like most about Mergado is its complexity and endless possibilities of use. If I remember correctly, we managed to solve every problem in the feed thanks to this platform.

CONS

Here it is quite complicated. The only thing I can think of is that it is not easy to use at first. However, the Mergado team regularly organizes free trainings where they explain everything clearly and simply.

Matúš

Retail, 1,001-5,000 employees

Used weekly for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed August 2023

Multitool for feed management

We work with Mergado daily or weekly. We have one master feed which we alter and export as mutliple new feeds. The ability to do any needed changes or new exports swiftly and without any programming is the main benefit of this tool.

PROS

Works reliably, which is the greatest benefit. The UI is easy to use and comprehend, how it works. Mergado also has a store, which offers some useful add-ons, which allow you to do even more automated work with your feeds.

CONS

The technical support is very good in terms of knowledge, however there were cases, where I would appreciate swifter resolution of a problem.

Michaela

Wholesale, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2023

Perfect complex tools that exceeds your expectations.

PROS

The complexity. I always got the required results on output. I also appreciate very helpful support.

CONS

Sometimes I find it too complicated, I miss an educational materials, tutorials or livechat support.

Nikolaj

Retail, 10,000+ employees

Used weekly for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2023

Great product

Mergado is helping us with optimization of our feeds for different price comparison tools for more than 2 years now. Tool itself saved us a lot of time and money, so we can concentrate on improving different areas of our business. Thank you, Mergado :)

PROS

lot of features, great localization, quite simple interface

CONS

need some knowledge in the beginning or learn how to setup everything. But support is very helpful.

Veronika

Marketing and Advertising, 2-10 employees

Used weekly for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2023

Recommended

Great solution for e-commerce.

PROS

We use Mergado for couple of years and we feel like there is not better solution for feed-connection than Mergado. It is simple to use and also they offer great support and webinars.

CONS

There is no problem we ever had with Mergado.

Evelin

Marketing and Advertising, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2022

Dex -

I am very happy to use the Mergado, it is helping me every day to manage my client´s xml feeds and eshops.

PROS

easy usability, many good functions, I can create more xml feeds from 1 input xml feed, great customer support and events for marketers

CONS

some of their apps are more expansive and have low trial period

Reason for choosing Mergado

more features, more years on market, better brand awareness, good experiences

Vendor Response

Hello Evelin! We're glad you have a five-star experience with Mergado. We are pleased that you find mergado to be a helpful tool for you and your clients.

Replied March 2022

Kamil

Retail, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2022

Very userfull tool for ecommerce in Czech Republic

With this tool we have very complex ads on many czech servers (heureka.cz, zbozi.cz...), Google Shopping, Seznam shopping etc.

PROS

With Mergado we can very comfortable set up our campaign on servers like Heureka.cz, Zbozi.cz and set up Google Ads and FB ecommerce. The tool is very intuitive and with great support (forum, manualls, chat support).

CONS

For first look it can be difficult, but in 10 minutes you can work with it very well.

Vendor Response

Hello, Kamil! Thank you for the kind words for our support team. Katerina, Mergado Team.

Replied March 2022

Tadeaš

Market Research, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed January 2022

Simply the best xml feed editing tool

I've tried countless tools in 3 years and none has been as sophisticated and advanced as Mergado. I definitely recommend it.

PROS

Probably the best tool on the market. A very nice price and an active community make Mergado a must have for all marketers and online shops.

CONS

The time to generate a report and apply rules can take up to tens of minutes depending on the size of the feed.

Vendor Response

Thanks for the great review, Tadeas! we are happy to see we hit your expectations.

Replied April 2022

Michal

Marketing and Advertising, 1 employee

Used weekly for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed January 2022

Indispensable tool for e-shops

Indispensable tool for e-shops if you work with product XML feeds regulary to boost performance of any product feed based campaign . Overall great product that desires more attention internationally.

PROS

Ability to make bulk changes in product feeds in intuitive way and very fast. Saves money on programmer modifications of XML feed. A wide range of feed converters. Easy to learn & use.

CONS

More frequent short-term tool outages which forces you to put off work until later. But in general there's not much to complain about

Reason for choosing Mergado

Mergado is market leader in Central Europe I don't know of an alternative localized for this region

Vendor Response

Hello Michal, Thank you for leaving a review. We appreciate your good experience with Mergado.

Replied April 2022

Jakub

Marketing and Advertising, 1 employee

Used weekly for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2022

A smart tool for optimizing product data

I use Mergado mainly for e-shops that do not have a technical background, but also for marketing optimization.

PROS

Mergado enables excellent optimization of product data for all marketing channels. It is suitable for both beginners and advanced. I really appreciate the great technical support in a situation where I can't handle anything.

CONS

I don't think Mergado has major disadvantages. It can be difficult for beginners, but they have really great technical support and training to help with the use of Mergado.

Vendor Response

Thank you for a great review, Jakub. As you mentioned, we offer a webinar for beginners and our technical support is ready to help you at mergado@mergado.cz. Katerina, Mergado Team.

Replied March 2022

Marco

Marketing and Advertising, 51-200 employees

Used weekly for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2022

Smart helper for feeds troubles

PROS

That I can set everything up myself and don't need a developer

CONS

We like the instrument and have no reservations

Roman

Automotive, 1 employee

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2022

super

easy to use

PROS

perfect export for heureka, google, glami...a lot of useful modules

CONS

I have no problem using mergado, everything works great

Vendor Response

Thanks for the great review, Roman! We are happy to see we hit your expectations. Katerina, Mergado Team.

Replied March 2022

Adam

Retail, 2-10 employees

Used weekly for more than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

FUNCTIONALITY

4

Reviewed January 2022

Powerful Tool for Managing Product Feeds

Mergado has saved us a lot of time and money. We don't have to develop a special feed for each service working with product XML feeds. Mergado does the feed adjustments and conversions reliably and it is very easy to configure.

PROS

Mergado is very easy to implement and use. It provides lots of features for editing, adjusting and converting XML product feeds.

CONS

UI could have a fresher look. :) But overall, I'm very happy with Mergado.

Vendor Response

Thank you for a review, Adam! We're glad Mergado is helping you in your business. Katerina, Mergado.

Replied March 2022

Jan

Marketing and Advertising, 1 employee

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

4

FUNCTIONALITY

5

Reviewed January 2022

Perfect Product Feed Management

I use Mergado for feed optimization for Google, Facebook and Seznam. For some clients, Mergado is literally a lifebuoy.

PROS

All you need is 1 export from the eshop and for everything else is Mergado here. Easy to use with good ratio price / performance.

CONS

Sometimes it is a little bit slow but not very often.

Vendor Response

Hello, Jan. Thank you for taking the time to give us a review. Katerina, Mergado Team.

Replied March 2022

Milan

Marketing and Advertising, 1 employee

Used weekly for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed January 2022

Best and simplest productfeed-editor for everyone

I'm using Mergado for editing product feeds of my clients. It's realy fast and simple and has a lot of feed formats.

PROS

Automatic rules, easy feed editing, good support Speed and flexibility

CONS

Sometimes there are unexpected errors in mql query

Vendor Response

Hello, Milan. Thank you for taking the time to give us a review. When you meet some unexpected errors once again, our support team is here for you whenever you need help with Mergado. Katerina, Mergado Team.

Replied March 2022

Matej

Consumer Goods, 11-50 employees

Used weekly for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2023

Powerful feed management tool

PROS

Quite easy to use, very powerful tool for catalog/feed management. A lot of useful examples on the blog.

CONS

Mergado is the ideal tool for everything I need

Ondrej

Retail, 2-10 employees

Used weekly for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2022

Perfect universal tool for feeds

PROS

Easy to use and very powerful tool. The universal solution that works with all kinds of feeds or if you need to transform your data fast and easily.

CONS

I can't think of anything important. Perhaps only the user interface could be more modern.

Vendor Response

Hello, Ondrej. Thank you for leaving a review. We're glad you have a five-star experience with Mergado. Katerina, Mergado Team.

Replied March 2022

User Profile

Said

Verified reviewer

Education Management, 501-1,000 employees

Used weekly for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

3

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed June 2021

The new era of E-commerce

When we started using Mergado it was a bit difficult to organize and connect with more people manually. and with Mergado we start to dispose the time to improve our service instead of advertising us.

PROS

Mergado has a lot of tools that can help you to check and upgrade your effectiveness in the market with many filters as sync data, promotions, multichannel marketing and email marketing. The multifunctional marketing by apps makes diversity when offering your service. The intuitive platform facilitates the user experience to connect all the apps and utilities.

CONS

I dont like the filters, because they don't have enough categories to set up our product

Reason for choosing Mergado

The plataform was easy to me and if i want to organize and optimize my time, Mergado helps me with all the tools.

Vendor Response

Hello! Thank you for taking the time to give us a review. If you ever encounter any problem with elements or parameters don't hesitate to get in touch with our support team who will help you with the settings or fix any bugs.

Replied April 2022

Antonín

Marketing and Advertising, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed January 2022

Antonin review

PROS

easy use, straightforward solution for lot of advertising platforms

CONS

limiting through count of items which on the other hand is understandable

Reasons for switching to Mergado

price, utilities

Vendor Response

Hello Antonin, thank you for taking the time to give us a review. Katerina, Mergado Team.

Replied March 2022

Anton

Marketing and Advertising, 11-50 employees

Used weekly for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

FUNCTIONALITY

5

Reviewed May 2023

Powerful and inexpensive tool for your ecommerce

PROS

It's a really powerful and inexpensive tool to manage your multi-channel e-commerce business. You can customize and even fix your source feed for many big platforms.

CONS

It might be a bit hard to use for a beginner with no experience particularly if you don't have a Mergado specialist on your team.

Showing 1 - 25 of 115 Reviews