About CS-Cart Multi-Vendor Software

Multi-Vendor Marketplace is an eCommerce solution designed to help businesses in clothing, electronics, cosmetics and other sectors create and manage online stores. Administrators can manage orders, vendors, payouts and more on an administrator panel.

The platform enables managers to set-up commission rates and create customizable subscription plans for vendors. Multi-Vendor Marketplace lets team leaders configure role-based access permissions among staff members, define product approval processes and gain insights into website traffic and sales statistics. Additionally, vendors can create promotional offers, collect feedback, manage stock and set-up shipping methods using the multi-lingual interface.

Multi-Vendor Marketp...


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Supported Operating System(s):

Windows 7, Windows Vista, Windows XP, Linux, Web browser (OS agnostic), Windows 2000, Windows 8, Windows 10

130 Reviews of CS-Cart Multi-Vendor Software

Average User Ratings

Overall

4.73 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.5

Ratings Snapshot

5 stars

(104)

104

4 stars

(19)

19

3 stars

(2)

2

2 stars

(1)

1

1 stars

(2)

2

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 130 results

June 2020

User Profile Picture

Richard from Bankert Marketing Inc

Verified Reviewer

Company Size: 2-10 employees

Industry: Marketing and Advertising

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

June 2020

Very good eCommerce market software

Overall we are extremely happy with CS-Cart Multi-Vendor and would highly recommend it.

Pros

CS-Cart Multi-Vendor was very easy to setup and get running quickly. The fact that the software is installed on our own server and there are no limits or extra fees based on users, etc like other online markets makes it easy to justify the upfront costs. There is a lot of flexibility with add-ons and a community of developers behind CS-Cart that allow us to make the marketplace our own. The documentation is also very good allowing for quick answers to our problems. For the couple add-ons that we did need to get developed the process was imple and the rates were reasonable.

Cons

Currently the importing of products is very robust and I feel we have not yet fully understood how this all works, but this is just a matter of us getting through that learning curve. If you have not worked with other platforms that are built in a similar way (this reminds me a lot of presta shop) then it may take you a while to understand the logic of how the site is put together.

Reasons for Choosing CS-Cart Multi-Vendor Software

We felt that this was a product that was designed to do what we wanted it to do. Instead of something that was retrofitted.

Reasons for Switching to CS-Cart Multi-Vendor Software

We felt that Sharetribe did not have the flexibility we needed.

January 2021

Francisco from Profingit

Company Size: 1 employee

Industry: Wholesale

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

3.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

January 2021

Quite happy with CS-Cart Multivendor

I am quite happy with CS-Cart Multi-vendor so far. Obviously, there are things that should be improved but overall it is a software that I would definitely recommend to anyone that wants to start their business properly, without risking unnecessary money/time.

Pros

The support team is very professional, friendly and they usually go straight to the point. Also, one time fee was something that made me go for this software and not others. I like they listen to our needs and try to do they best to implement solutions on the upgrades. The platform works pretty well and it is responsive.

Cons

It is not very user-friendly and sometimes it becomes quite complicated to use. For example, if I want to add a video on a product file, I have to embed it with code as there is not chance to just upload it. My vendors do not really get to used to it as they find it tricky to use so I wish it was much more intuitive. For example, one of the hardest parts to configure is the shipping method for every vendor as this also varies depending on the delivery location. I think it could be overall much more intuitive.

Reasons for Choosing CS-Cart Multi-Vendor Software

I was looking for a marketplace software for my B2B & B2C business and wanted it to have a lot of features that other pages like Amazon have. All the reviews helped me to compare it with other softwares, as well as the comparison of prices.

March 2021

Carl from Mercado

Company Size: 2-10 employees

Industry: Marketing and Advertising

Review Source: Capterra


Ease-of-use

2.0

Value for money

2.0

Customer support

1.0

Functionality

3.0

March 2021

Worst customer support experience in my life! They seem to have very little concern for your needs

The software on the surface works as intended and would be very good if it worked. The main issue is whenever a problem small or big occurred the support response time was so slow. I truly do not understand how they convert clients to paying clients if they show no care in resolving issues with the software and explaining to clients how to resolve problems and misunderstandings.

Pros

On the surface, the software appears to do everything that we wanted. We were 90% sure we were going to pay for this software after evaluating it. We loved how the software was intended to function but the reality of how it functioned was another story.

Cons

Every single time we had an issue and contacted support it took hours to days for them to respond. Many times the responses did not even address the issues. The "support" rep that kept replying to us kept saying they were more on the sales side and that is why they did not understand everything about the software? We were 90% on board and ready to pay to use this software but every time we dove further into using the software a new problem would occur and support would disappear. It seems that they had very little care in converting us to a long-term paying client. We did PAY for their hosting and installation of the software but even after they took that money support was nonexistent. We had a client make a vendor account from the front end. After the client made the account it erased all our other vendor accounts and gave the client admin access. Support as usually disappeared as soon as I brought this up to them. Evaluating this software during the demo has been nearly impossible and 100% the reason why is because their support team is THE ABSOLUTE worst I have ever dealt with in my 20 years of working online. YOu would expect a support team to want to makes sure that they convert a demo client into a paying client but with this company, they truly seem to not care. Maybe after they see this review they will finally decide to respond?

Reasons for Choosing CS-Cart Multi-Vendor Software

I 100% wanted to choose and use cs-cart but their support has made it impossible. I had the money ready and me and my team had cs-cart listed as our #1 choice to use for our marketplace. That was until their support showed us over and over and over again that they truly did not care about our time.

Response from CS-Cart

Replied April 2021

Hello Carl, We're sorry our product disappointed you. We checked your support tickets and looks like our support team replied to all your requests in timethe same day and just one ticket the next day. Looks like there was a misunderstanding: we have two independent teamsthe sales team and the customer care team (tech support). You communicated a lot with our sales team and they don't provide technical supportonly product consultations and order assistance. They are also available for a chat via Whatsapp. But our customer care team doesn't provide technical support via Whatsapponline tickets only. So, it is better to create support tickets in the Help Desk right away. Regarding the mentioned issue with vendor account creation: we've never got reports about this issue before and didn't manage to reproduce it ourselves. Please double-check your vendor settings and vendor accounts if this issue ever comes back. And of course, our customer care team will be happy to help.

January 2021

Iulian from A1 Marketplace

Company Size: 2-10 employees

Industry: Supermarkets

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

3.0

Value for money

4.0

Customer support

5.0

Functionality

5.0

January 2021

Review of the CS-Cart marketplace

CS-Cart is great for online shopping. You can quickly create your own store or even a marketplace. The system works quite quickly, there are many tools for working with SEO and design. CS-Cart also has paid support, but it works well and quickly. This platform solves most of the problems with creating, importing, and exporting products. You can flexibly configure all the necessary parameters for your store.

Pros

1. High-quality written code 2. Design and working with templates 3. Convenient work with products 4. SEO-optimization and promotion 5. Integration with online payment and delivery services 6. Regular updates 7. User-friendly admin panel

Cons

1. The checkout process 2. In order to somehow compensate for the lack of functionality, you have to buy addons 3. Quality control of addons on the marketplace 4. Standard caching algorithm 5. Expensive addons 6. There is no integration with fulfillment services 7. No guides for sellers

Reasons for Choosing CS-Cart Multi-Vendor Software

In CS-Cart, we found the greatest functionality among the competitors. We didn't regret our choice.

May 2020

Hannah from Sensit Marketplace

Company Size: 1 employee

Industry: Arts and Crafts

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

May 2020

When they say out of the box, they mean it!

Ease of use (after a slight learning curve), out of the box features, lifetime license, and excellent customer support makes this worth every penny.

Pros

What I like most: Lifetime license (no monthly payments); excellent and fast customer support; open source (completely customizable).

Cons

A little bit difficult to get the hang of the design aspect. If you're used to using blocks to design, it'll be easier. But if you have no experience like I did, there was definitely a learning curve. But once I got the hang of it, it's easy and efficient!

Reasons for Choosing CS-Cart Multi-Vendor Software

I did not want to have to pay monthly payments to a website long before I started to even see any revenue. I preferred to save up money and pay one lump sum up front.