Searchspring visual merchandising
Supported Operating System(s):
Web browser (OS agnostic)About Searchspring
Searchspring is an eCommerce software that helps online retailers create personalized shopping experiences for customers and manage marketing campaigns. The platform lets businesses analyze product information, rank items, provide suggestions and ignore typographical errors to provide personalized search results.
It allows administrators to optimize product results by utilizing the drag-and-drop functionality to organize products according to the relevance such as adding best-selling products at the top or promoting products on sale. Searchsprings’ faceted search functionality enables managers to use product attributes and add filters including price range, brand, color and size. The solution also helps teams offer cross-sell and similar produc...
3 Reviews of Searchspring
Overall rating
5 / 5 stars
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June 2018
Jason from Oceanside Photo & Telescope, LLC
Verified Reviewer
Company Size: 11-50 employees
Industry: Retail
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
June 2018
Best Search Platform For The Money
This software makes it easy for bigger stores to make money. End of story.
Pros
After Search Spring is set up it is incredibly easy to use and gives you a ton of relevant and useful statistics for any ecommerce store. We realized that our customers using search ending up spending much more and had a very high conversion rate versus the people that did not use the search. So we made our search bar more available to use on desktop and mobile and it worked great! So many insights like this to see inside Search Spring.
Cons
Getting set up is the biggest frustration with Search Spring only because it takes a minimum of 4 weeks to do so. It includes all of the integration and set up from their team and it really isn't a big deal in the grand scheme of things but it was a little frustrating to learn we had to pay while they were still integrating.
May 2018
Tomani from Bundle Monster
Company Size: 11-50 employees
Industry: Health, Wellness and Fitness
Time Used: Less than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
May 2018
Search Results Have Never Looked Better
Pros
I think that this tool has done wonders for our site. It makes our search work so much better with auto complete and recommendations that are very relevant. I think that our customers really like how easy it is to find stuff on our site.
Cons
There are no real cons. It can be a pain to go into the software and try to resolve the zero-result searches and use synonyms and what not. But if you just spend about an hour or so per week, it can really help the software learn and make the search experience so much better for your customers.
April 2019
kaylee from PUREFUN INC
Verified Reviewer
Company Size: 11-50 employees
Industry: Wholesale
Time Used: Less than 2 years
Review Source: Capterra
Ease-of-use
4.0
Value for money
3.0
Customer support
5.0
Functionality
4.0
April 2019
Connects well with our platform, but still has some issues over all
Pros
Was able to easily use with our current platform Volusion, which had a terrible search option. We are able to view multiple reports that help us see what people are getting zero search results for. We can also customize landing pages, which really helps our ability to push a customer towards a specific product!
Cons
Due to issues with our platform, all our photos MUST be in JPG to show up in search. We had to change over 2000 pictures in the process. Other issues is with the delay in updates. Site is set at every 24 hours and if you want it before, you have to manually go in and index. I think it is a little pricey in general, but it does the job