Shopify Plus

RATING:

4.78

(97)

About Shopify Plus

Shopify Plus is a cloud-based eCommerce platform, which enables large retailers to process international orders and handle high-volume traffic of visitors. Features include customer segmentation, loyalty points, inventory management, multi-currency, analytics and secure payment processing. The application allows merchants to create custom online stores and personalize product catalog for shoppers based on purchase history and behavior. Businesses can promote products across multiple marketplaces and social platforms and automate the wholesale process for B2B clients by creating private online stores and custom price lists. Shopify Plus also helps marketers schedule promotions, apply discounts to specific items, design campaign themes and view top-selling products...
Shopify Plus product management
Slide 1 of 3

Shopify Plus Reviews

Overall Rating

4.78

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for Shopify Plus

1 - 5 of 89 Reviews

Rodger

501 - 1,000 employees

Used more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

Reviewed December 2021

Shopify for All!

User Profile

Jason

Verified reviewer

Retail, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed May 2018

Easy To Use & Great For Small Stores!

Easy store setup

PROS

Shopify Plus is great to use for the serious business owner. It allows you to set up a shop and start selling very quickly which is very appealing to many.

CONS

Shopify seems to have been built for very small size stores. While this is great for some, it is horrible for others. They also do not have any built in way to set up shipping based on product dimensions so if you have multiple products with different dimensions this is probably not the best website platform for you. Seems that we have to use many "work arounds" just to make things like shipping work. It can be a huge pain if you have a big store.

Kavita

Food & Beverages, 1 employee

Used daily for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

4

FUNCTIONALITY

3

Reviewed March 2022

Amazingly easy to setup your first webshop using shopify

Online grocery store with recipes, blogs , partnership with other vendors to sell cross products. Appointment bookings.

PROS

Shopify is amazingly easy to setup and to get started, the default templates are sufficient to create better than a basic design. The blogs and knowledge articles are quite helpful to learn about different entities. The availability of thousands of apps on shopify app store gives you the possibility to put your imagination to your website. I wanted to create a website with products, recipes, videos link to blogs, out of stock reminders etc and every function was easily possible using apps. Another limitation is: I have a appointment booking system but none of the app allows/requests for a confirmation from the user. For e.g. I wanted to offer the possibilities for the user to book appointments but without making any payments in advance. For this purpose, user is just needed to enter their details like name and email address. But without really getting a confirmation this system can be used to create false appointments quite easily by providing any email ids. Ideally a confirmation is a must by the email address to get verified. But this is not available with any of the apps.

CONS

There is one special feature i fond missing for my scenario where i wanted to allow for local pickup from stores but the store should be able to scan a barcode or some order number from the user to verify the order details and then at the same time after successful delivery be able to complete the order themselves. This was not possible easily.

Reason for choosing Shopify Plus

Quite easy to use and vast amount of apps on the shopify app store to achieve whatever you want.

Anonymous

51-200 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

3

VALUE FOR MONEY

1

CUSTOMER SUPPORT

1

FUNCTIONALITY

3

Reviewed December 2022

Overhyped and only useful for small companies

PROS

It's easy to use and set up. There is a wide range of ready apps and themes that can be used to customise your shop further.

CONS

Very restrictive in terms of features, either you do things Shopify way, or don't. Developer support is inexistent, either being redirected to "forums" or referred to a paid partner that can give you an overpriced consulting solution.

Jack

Consumer Goods, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed March 2023

A perfect solution for our DTC e-commerce brand.

Overall, our experience with Shopify Plus has been highly positive. The platform has helped us streamline our operations, increase sales, and enhance our customers' experience. While there are some areas where it could improve, the overall experience has been excellent, and we would highly recommend it to any business looking for a comprehensive e-commerce solution.

PROS

Shopify Plus offers a comprehensive suite of features, including excellent data security, easy-to-use order and inventory management, and customizable templates. It also has robust mobile access, making it easy for our customers to shop on any device.

CONS

The pricing structure can be a challenge for smaller businesses, so it's wise to start on the basic version until you increase revenue. Additionally, some integrations require additional fees.