About Shopify Plus

Shopify Plus is a cloud-based eCommerce platform, which enables large retailers to process international orders and handle high-volume traffic of visitors. Features include customer segmentation, loyalty points, inventory management, multi-currency, analytics and secure payment processing.

The application allows merchants to create custom online stores and personalize product catalog for shoppers based on purchase history and behavior. Businesses can promote products across multiple marketplaces and social platforms and automate the wholesale process for B2B clients by creating private online stores and custom price lists. Shopify Plus also helps marketers schedule promotions, apply discounts to specific items, design campaign themes and view...


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Supported Operating System(s):

Web browser (OS agnostic)

64 Reviews of Shopify Plus

Average User Ratings

Overall

4.78 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.5

Ratings Snapshot

5 stars

(51)

51

4 stars

(12)

12

3 stars

(1)

1

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 64 results

May 2018

User Profile Picture

Jason from Oceanside Photo & Telescope, LLC

Verified Reviewer

Company Size: 11-50 employees

Industry: Retail

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

May 2018

Easy To Use & Great For Small Stores!

Easy store setup

Pros

Shopify Plus is great to use for the serious business owner. It allows you to set up a shop and start selling very quickly which is very appealing to many.

Cons

Shopify seems to have been built for very small size stores. While this is great for some, it is horrible for others. They also do not have any built in way to set up shipping based on product dimensions so if you have multiple products with different dimensions this is probably not the best website platform for you. Seems that we have to use many "work arounds" just to make things like shipping work. It can be a huge pain if you have a big store.

July 2019

Peter from Visible Spectrum

Company Size: 1 employee

Industry: Marketing and Advertising

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

5.0

Functionality

5.0

July 2019

Perfect for Small-and-Medium Businesses

Pros

-Ease of use (my team loves the UI of the Shopify Plus back end far more than WooCommerce) -3rd party integrations galore -Really clean theme + shopping experience -Integrates with Lightspeed POS + Shipstation + Accumula for a powerful omnichannel setup

Cons

-The CMS and page building leaves a LOT to be desired compared to WordPress (though that was to be expected) -A little pricey

Reasons for Choosing Shopify Plus

Price, price, price. Magento + NetSuite was STUPID expensive compared to our setup, which I would argue is 82% as effective.

Reasons for Switching to Shopify Plus

Not as many 3rd-party integrations, nothing that could really do omnichannel well.

July 2021

SHLOK from None

Verified Reviewer

Company Size: 1 employee

Industry: Computer Software

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

3.0

Customer support

4.0

Functionality

5.0

July 2021

Great for E-commerce

We had a very good experience and our work was done very swiftly.

Pros

The Process to start a new website using Shopify is very easy. It is also very simple for new users with no developing skills to start with Shopify. Integration with most apps is very convenient and can be easily handled.

Cons

Some of the features need some time to understand and need good knowledge about a particular feature.

Reasons for Choosing Shopify Plus

Because Shopify is much more user-friendly than others and it had many more features with integration with many apps and extensions.

March 2021

Anonymous

Verified Reviewer

Company Size: 11-50 employees

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

3.0

Value for money

3.0

Customer support

3.0

Functionality

3.0

March 2021

A quick start platform that is easy to outgrow

Shopify is not transparent about up times and site outages. The platform also has issues with basic data and calculations. I've noticed that our conversion rate is often off by a significant amount. When I talked with their support team about this, I was told that they would submit a ticket.

Pros

It's quick and easy to setup a Shopify+ store

Cons

It's quick to setup but a number of the advanced feature needed for modern Ecommerce are bolt on point solutions that vary greatly in quality and manageability.

July 2021

Shreyank from Umbra

Company Size: 201-500 employees

Industry: Wholesale

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

5.0

Functionality

5.0

July 2021

Only software you will ever need to manage your business across the globe

I am a developer using this over the past years and the journey by far was awesome, almost learned all the gotchas and tips and tricks and with every update, Shopify plus is improving its capabilities and making the business handle the problem easier, Shopify support for plus is also excellent and offers a solution to all of. your problems and that is to on 24x7.

Pros

It has some awesome features like detailed analytics which can help you increase sales, also you have the capabilities you can compare them across all of them. They have inbuilt flow software to create the automation you will ever need. you can manage the POS store sales and online sales on one platform and with many abilities on customizing your storefronts and checkout and integrates with every popular software in the market. For the developers, it has the scripts section which can create custom solutions without using an app.

Cons

I think the pricing for the plus is a lot expensive and hence only suitable for businesses that operate at a larger scale, I believe they should be reliable so that the medium-range or smaller tier can also accommodate this software.

Reasons for Choosing Shopify Plus

Shopify was growing in the market as an eCommerce giant and offers many great benefits for setting up and starting your business within few hours and have capabilities to manage everything from one place which makes the operation department and IT's life a lot easier

Reasons for Switching to Shopify Plus

The flexibility and features Shopify offers on the go