About Shopify Plus

Shopify Plus is a cloud-based eCommerce platform, which enables large retailers to process international orders and handle high-volume traffic of visitors. Features include customer segmentation, loyalty points, inventory management, multi-currency, analytics and secure payment processing.  

The application allows merchants to create custom online stores and personalize product catalog for shoppers based on purchase history and behavior. Businesses can promote products across multiple marketplaces and social platforms and automate the wholesale process for B2B clients by creating private online stores and custom price lists. Shopify Plus also helps marketers schedule promotions, apply discounts to specific items, design campaign themes and view top-...


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Supported Operating System(s):

Web browser (OS agnostic)

49 Reviews of Shopify Plus

Average User Ratings

Overall

4.84 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.5

Ratings Snapshot

5 stars

(41)

41

4 stars

(8)

8

3 stars

(0)

0

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 49 results

May 2018

Jason from Oceanside Photo & Telescope, LLC

Verified Reviewer

Company Size: 11-50 employees

Industry: Retail

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

May 2018

Easy To Use & Great For Small Stores!

Easy store setup

Pros

Shopify Plus is great to use for the serious business owner. It allows you to set up a shop and start selling very quickly which is very appealing to many.

Cons

Shopify seems to have been built for very small size stores. While this is great for some, it is horrible for others. They also do not have any built in way to set up shipping based on product dimensions so if you have multiple products with different dimensions this is probably not the best website platform for you. Seems that we have to use many "work arounds" just to make things like shipping work. It can be a huge pain if you have a big store.

July 2019

Peter from Visible Spectrum

Company Size: 1 employee

Industry: Marketing and Advertising

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

5.0

Functionality

5.0

July 2019

Perfect for Small-and-Medium Businesses

Pros

-Ease of use (my team loves the UI of the Shopify Plus back end far more than WooCommerce) -3rd party integrations galore -Really clean theme + shopping experience -Integrates with Lightspeed POS + Shipstation + Accumula for a powerful omnichannel setup

Cons

-The CMS and page building leaves a LOT to be desired compared to WordPress (though that was to be expected) -A little pricey

Reasons for Choosing Shopify Plus

Price, price, price. Magento + NetSuite was STUPID expensive compared to our setup, which I would argue is 82% as effective.

August 2020

Jinnie from Feetures

Company Size: 11-50 employees

Industry: Sporting Goods

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

August 2020

Couldn't be easier

Great experience with Shopify+. Very satisfied customer.

Pros

Shopify+ really couldn't' be easier or more user friendly. Our Shopify+ rep is always helpful and ready to answer questions.

Cons

There's really nothing I don't like about Shopify+, it's easy to use, user friendly, and has everything I need.

July 2018

Anonymous

Verified Reviewer

Company Size: 51-200 employees

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

3.0

Value for money

2.0

Customer support

3.0

Functionality

3.0

July 2018

This is good option if you're lacking engineers to build a good experience

Pros

This allows marketing teams to handle their own promotions, change hero images, etc with a click of button and a visual editor. If you are lacking engineering resources, this is something you want to look into.

Cons

There's hardly any flexibility. If you want to do an integration with a vendor make sure the vendor plays well with Shopify. If it's not in their store you probably are going to have to build it out yourself. They also don't integrate with Sift Science anymore (of you're worried about fraud) and various other vendors.

June 2020

Chris from Skratch Labs

Company Size: 11-50 employees

Industry: Food & Beverages

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

June 2020

Everything you need!

Pros

Shopify Plus is expensive, but if it fits your business size it's worth it! For smaller businesses the lower levels of the Shopify Tiers are good for your size; but if Shopify Plus makes sense go for it. Specifically Shopify Flow and Shopify Script Editor on Plus have been game changers for our business! Shopify Flow makes day to day management of our store so much easier!

Cons

The library of "pre-built" Shopify scripts for Script Editor is very small. You definitely have to rely on third party sources and custom developers to build most scripts for even basic things.