All Shopify Plus Reviews
1-25 of 97 Reviews
Sort by
Rodger
501 - 1,000 employees
Used more than 2 years
OVERALL RATING:
5
Reviewed December 2021
Shopify for All!
Andy
Verified reviewer
Retail, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed May 2022
No opne gets sacked for choosing Shopify Plus....wth good reason
This is an amazing Ecommerce eco-system. Conversion rate improved by 50% over our self-hosted, self managed previous site. It's not cheap but the support is excellent.
PROS* scalable architecture that grows automatically with traffic and usage * excellent payment gateways and checkout * strong templating and control language * comprehensive RESTful API * excellent range of third party apps
CONS* Shopify works hard to keep full backward compatibility but is frustrating when they don't * Often bring features available in 3rd-party apps into the core product, but often not as well implemented as the 3rd party causing confusion when features are replicated
Reason for choosing Shopify Plus
Price, reliability and features
Reasons for switching to Shopify Plus
Magento was end of life and Shopify offered a much better financial and feature package than Magento 2 did at the time.
Kavita
Food & Beverages, 1 employee
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
FUNCTIONALITY
3
Reviewed March 2022
Amazingly easy to setup your first webshop using shopify
Online grocery store with recipes, blogs , partnership with other vendors to sell cross products. Appointment bookings.
PROSShopify is amazingly easy to setup and to get started, the default templates are sufficient to create better than a basic design. The blogs and knowledge articles are quite helpful to learn about different entities. The availability of thousands of apps on shopify app store gives you the possibility to put your imagination to your website. I wanted to create a website with products, recipes, videos link to blogs, out of stock reminders etc and every function was easily possible using apps. Another limitation is: I have a appointment booking system but none of the app allows/requests for a confirmation from the user. For e.g. I wanted to offer the possibilities for the user to book appointments but without making any payments in advance. For this purpose, user is just needed to enter their details like name and email address. But without really getting a confirmation this system can be used to create false appointments quite easily by providing any email ids. Ideally a confirmation is a must by the email address to get verified. But this is not available with any of the apps.
CONSThere is one special feature i fond missing for my scenario where i wanted to allow for local pickup from stores but the store should be able to scan a barcode or some order number from the user to verify the order details and then at the same time after successful delivery be able to complete the order themselves. This was not possible easily.
Reason for choosing Shopify Plus
Quite easy to use and vast amount of apps on the shopify app store to achieve whatever you want.
Anonymous
51-200 employees
Used daily for less than 2 years
OVERALL RATING:
3
EASE OF USE
3
VALUE FOR MONEY
1
CUSTOMER SUPPORT
1
FUNCTIONALITY
3
Reviewed December 2022
Overhyped and only useful for small companies
It's easy to use and set up. There is a wide range of ready apps and themes that can be used to customise your shop further.
CONSVery restrictive in terms of features, either you do things Shopify way, or don't. Developer support is inexistent, either being redirected to "forums" or referred to a paid partner that can give you an overpriced consulting solution.
JAIME
Sporting Goods, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2021
Best E-Commerce Option
Loved it from the first demo. Were not planning on moving the website, but once we saw Shopify Plus in action we had to have it. Didn't believe how easy the implementation would be, and it was.
PROSEverything about the UI is intuitive. It is simple, clean, and easy to navigate between modules. It smoothly fits to any screen size, which is a large pain point with most competitors. Even the onboarding is pretty painless, which is very rare.
CONSIn all honesty there was nothing and this is the only piece of software I have every worked with I would say that about.
Reasons for switching to Shopify Plus
The Shopify demo sold us and we never looked back.
Rodger
Retail, 501-1,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2021
Shopify for All!
Shopify changed our view on ecommerce. from headache to a large plus for the company.
PROSShopify is very easy to use and set up. Shopify Plus has alot of support for users. live chat/email.
CONSThe cost. if you dont need all the features it can be a little pricey. Would be great to have some more videos on setting up
Reasons for switching to Shopify Plus
Magento was to expensive and needed constant maintenance.
John
Verified reviewer
Publishing, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2023
Changed my business
I like the ease of use. It integrates into everything I need it for - website, social media , POS. This brought our small business up to a new level!
CONSIt is a little expensive and months we don’t use it as much we are still paying a high premium especially for POS
Jason
Verified reviewer
Retail, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed May 2018
Easy To Use & Great For Small Stores!
Easy store setup
PROSShopify Plus is great to use for the serious business owner. It allows you to set up a shop and start selling very quickly which is very appealing to many.
CONSShopify seems to have been built for very small size stores. While this is great for some, it is horrible for others. They also do not have any built in way to set up shipping based on product dimensions so if you have multiple products with different dimensions this is probably not the best website platform for you. Seems that we have to use many "work arounds" just to make things like shipping work. It can be a huge pain if you have a big store.
Luis Daniel
Verified reviewer
Marketing and Advertising, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2018
I love shopify plus!
I like how quickly you can build an online store with trusted security and speed, also being a plus+ customer allows you to get dedicated customer support and access to apps that can help you to automate your store or create very custom promos using Ruby programming language. It's a platform to scale your bussiness very fast!
CONSfrom a web developer perspective, I don't like that there's no built-in GIT control over the themes, there are many external options to do that but it would be great to build some control versioning between themes inside the shopify platform.
Anonymous
11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2023
Absolutely love Shopify Plus
Overall it's helped us with growth, which has been amazing.
PROSThe support! I absolutely love Shopify Plus, Shopify in itself so easy to implement for several years but now with all the integrations everything has gotten easier. Also, the support from our specialists has been outstanding.
CONSPurchasing additional apps, to implement certain features. It can be expensive to do this.
Mohammad
Computer Software, 5,001-10,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed February 2023
Shopify Plus is the right business partner.
Not bad at all, on the contrary it is one of the best experience that I had.
PROSIt does a turn-key job for you. All what you need for your business is there.
CONSUpdates on mobile phones needs to be regular.
Reason for choosing Shopify Plus
Features in Shopify plus are present more than the other one "Big Commerce"
Oren
Health, Wellness and Fitness, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
3
FUNCTIONALITY
4
Reviewed May 2021
Great for ecommerce
Very pleased with the options given although many are missing.
PROSSoftware was easy to set up. Love the ease of finding information. Orders are easily tracked and updated are easy.
CONSNeed to buy apps and plugins for many basic things that you want. No connection to GTM without paying for external app.
Chris
Food & Beverages, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2020
Everything you need!
Shopify Plus is expensive, but if it fits your business size it's worth it! For smaller businesses the lower levels of the Shopify Tiers are good for your size; but if Shopify Plus makes sense go for it. Specifically Shopify Flow and Shopify Script Editor on Plus have been game changers for our business! Shopify Flow makes day to day management of our store so much easier!
CONSThe library of "pre-built" Shopify scripts for Script Editor is very small. You definitely have to rely on third party sources and custom developers to build most scripts for even basic things.
Gary
Computer Software, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2020
i love shopify plus!!
i have allways wanted to start a E-com store and amazon was too much so i decided to go shopify where it was easy for a beginer like me to get started and learn more about dropshipping
PROSas i created a dropshipping business shopify was the first place i went and i cannot say how great the platform is. very easy and user friendly
CONSi think they could of had more background templates
Reason for choosing Shopify Plus
a big beginner friendly and the team they have are on point whenever you are stuck or need extra help
Anonymous
2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2019
Everything you will ever need for Ecommerce!
We use Shopify Many times a day and I personally have ran multiple store on shopify's highest paid plans and I have never been disappointed. Fantastic customer support and amazing 3rd party apps.
PROSEverything you are looking for in an ecom platform Great clean GUI Easy to Learn System Ability to scale and handle large amounts of traffic / orders
CONSNothing that I can think of, this blows every other ecom service out of the water
Garrick
Retail, 1 employee
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
4
Reviewed September 2022
Works great for our e-commerce site
Shopify plus made it so easy to get an online web presence started with the abilities to take orders and collect money right away.
CONSI feel like the tier levels are a bit pricey a bit too soon. They have tailored their pricing structure towards larger "small businesses."
Anonymous
51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2019
Perfect Platform for Growing Fashion Businesses
Excellent platform, would happily recommend to anyone looking for nimble, stable platform for their online business.
PROSExtremely easy to implement. Build took 3 months. Launch was anticlimactic and backlog of tasks were minimal.
CONSThere are some limitations on how much you can customize it, but it's not a dealbreaker.
Marcus
Education Management, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed July 2021
Best way to start for small business
I definitely now using Shopify Plus the website and the user function is probably the best and the most popular software out right now.
PROSThe new Shopify Plus makes it super easy to use and for anyone that is trying to start their own business. With just a few clicks and a solid name you can start selling your own products in no time.
CONSIt is a bit on the pricey size and profit margins do go down when starting out or even breaking even in my opinion. Definitely need a source of income to complement the loss.
Reasons for switching to Shopify Plus
easy to use and more user friendly.
Jessie
Verified reviewer
Consumer Services, 201-500 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE