Shopify Software


 

Shopify is a Web-based e-commerce platform that offers a mobile POS (mPOS) system. The mPOS enables users to manage their business and complete transactions in-store as well as at markets, pop-ups, and trade shows. The e-commerce platform enables retailers to sell online and reach their customers through mobile and social media channels.

Shopify’s mPOS features inventory management capabilities that can sync with e-commerce store so users can see their actual inventory for both assets. It also features store management capabilities, such as reporting and analytics, staff management, order histories, and customer management.

The e-commerce software facilitates setting up an online shop through Shopify’s website builder and blogging platform. Payment is managed through its shopping cart feature, which is backed by 70 payment gateways.

Shopify provides search engine optimization (SEO), email marketing, social media integration and a discount code as a part of its marketing module. The stock count can be tracked in real-time and products can be de-listed when inventory runs out.

Shopify's analytics module can be integrated with Google Analytics to track sales, visits, and referrals.

 

Shopify - Dashboard
 
  • Shopify - Dashboard
    Dashboard
  • Shopify - Links menu
    Links menu
  • Shopify - Order tracking
    Order tracking
  • Shopify - Product page
    Product page
  • Shopify - Service desk
    Service desk
  • Shopify - Theme settings
    Theme settings
Supported Operating System(s):
Windows 7, Windows Vista, Windows XP, Mac OS, Linux, HP-UX, AIX, Solaris, Unix, IBM OS/400, Web browser (OS agnostic), Windows 2000, Windows 8

629 Reviews of Shopify

 

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Software Advice Reviews (57)
More Reviews (572)

Showing 1-20 of 57

Dawn from Rocky Mountain RV & 4x4
Specialty: General merchandise
Number of employees: 2-10 employees Employees number: 2-10 employees

February 2018

February 2018

Very easy to use!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

The biggest pro us the ease of use. I was able to get my products in my shop without any problems..

Cons

The biggest con for shopify was the lack of useful free apps. Most have a monthly subscription fee which can definately add up

Review Source
 
 

Carl from Day & Zimmermann
Specialty: Other
Number of employees: 10,000+ employees Employees number: 10,000+ employees

February 2018

February 2018

Shopify will help your business

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Shopify is a very simple to use product that will help you create a beautiful storefront for your business. Just make sure you are very aware of what you want upfront, and which apps are free or paid so you know all of your costs. Shopify is very good about laying everything out for you.

Pros

Shopify offers incredibly easy to use templates, beautiful themes, and is extremely flexible. There are a ton of apps available to help customize your storefront exactly the way you want. They are all plug and play so you don't have to do any coding with these. They also have a good amount of themes to use (Plenty more if you go with paid). Shopify also offers excellent customer service around the clock.

Cons

Shopify does charge a transaction fee, which can eat into your profits. While not a huge deal, and most of the ecommerce sites do this, it can be a little irritating. Shopify also has so many apps, and some of them are subscription based, so you will pay a monthly fee. Again, lots of little fees can add up quickly.

Review Source
 
 

Chris from ZZYXX Shoes
Specialty: Ecommerce
Number of employees: 2-10 employees Employees number: 2-10 employees

February 2018

February 2018

One of the best in eCommerce

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

It is one of the most well know and established eCommerce softwares/platforms which results in a large potential audience base higher sales and seller security.

Cons

With a more established platform also comes some negatives, in this case the main cons being the ever rising cost and the less personal customer support.

Review Source
 
 

April from Colette Malouf, Inc.
Specialty: Manufacturing and wholesale
Number of employees: 11-50 employees Employees number: 11-50 employees

January 2018

January 2018

Pros ' Cons of Shopify

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

The backend is easy to read, nothing is crowded together. Nice size font.

Pros

Ease of use, back end is easy to read, many templates to choose from to create your website. There is also a Theme Store to choose different themes to dress up your website. Over a 1000 plug ins to add to the website - shipping, marketing, sales tax etc. The customer support is 24/7.

Cons

Shoipify charges a transaction fee per sale unless you use Shopify Payments for the transactions. This is in addition to the monthly fee. Some of the apps have a monthly fee such as the sales tax app which will add up if you use several of the apps in your website. Shopify has their own coding language, they do not use HTML ' CSS if you want to make customizations.

Review Source
 
 

Rebecca from Rebecca's Mom Leotards
Specialty: Apparel and fashion
Number of employees: 2-10 employees Employees number: 2-10 employees

January 2018

January 2018

Shopify has changed my life and my business

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Shopify is very intuitive and easy to use. I was able to update our website and get things going in no time. The customer service is incredible. Someone is always available to answer all my questions. Every time I've had a question, I've been able to get it worked out by the support staff. They provide so many tools and I feel like they truly want to see me succeed. I'm definitely a huge fan.

Cons

There are a number of amazing apps out there but they all cost money. The more functionality I want to add to my site, the more it's going to cost. That's the only thing that's a little frustrating.

Review Source
 
 

Tanner from Brewer's Lantern
Specialty: Apparel and fashion
Number of employees: 2-10 employees Employees number: 2-10 employees

January 2018

January 2018

Shopify is great!

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

The reports are great, the new "live" feature is really cool, and overall it's very user-friendly software. The analytics page is beneficial! Would recommend to any business that needs an e-commerce site!

Cons

Sometimes orders become unlinked and it seems difficult on how to fix where I have to reach out to customer support. The refunding part is also a little confusing but easier to figure it out!

Review Source
 
 

Rebecca from ACHC
Specialty: Health and personal care
Number of employees: 51-200 employees Employees number: 51-200 employees

January 2018

January 2018

Great Solutions for Online Payments

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

Shopify is very easy to use and we can easily take payments for our golf tournament online instead of having to make a custom shopping cart.

Cons

When you purchase products, it takes you to shopify vs keeping the payment within your site. This has caused some questions from people purchasing our sponsorship opportunities.

Review Source
 
 

Alicia from Diamond Couture
Specialty: Jewelry
Number of employees: 2-10 employees Employees number: 2-10 employees

January 2018

January 2018

Shopify makes online sales a snap

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

Super easy to use and set up from the get go. It guides you the whole way and plus the website doesn’t look like it’s cheap. It looks professional.

Cons

I’d like to have more apps to be able to use with Shopify. Other than that, no complaints. Need more dropshipping companies to join.

Review Source
 
 

Alexa from Allonsy Creative
Specialty: Ecommerce
Number of employees: 1 employee Employees number: 1 employee

January 2018

January 2018

Shopify - YES!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Shopify is an extremely intuitive and user-friendly platform for anyone wanting to start an eCommerce business. With the dozens of integrations, extremely fast and friendly support team and the fully customizable sites they offer, this platform is amazing. I really enjoy working on my account and on others because it is so easy to use and change.

Cons

There is a monthly fee and unfortunately, the free trial is rather short for those trying out the platform at first.

Review Source
 
 

Taylor from BVGrowth
Specialty: Ecommerce
Number of employees: 11-50 employees Employees number: 11-50 employees

January 2018

January 2018

Best Ecommerce Software

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Shopify has a great service offering for merchants regardless of size/volume. The admin makes it very easy to manage stores ranging from $100/m to $100M/m in revenue.

Cons

It is a hosted platform and 'apps' can be cumbersome and expensive as you scale. Depending on apps to give you core features can be frustrating as your business has a single fault point.

Review Source
 
 

Casey from Mayberrys Fashion
Specialty: Apparel & fashion
Number of employees: 11-50 employees Employees number: 11-50 employees

December 2017

December 2017

Request for more features

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

The availability of Apps that are available to integrate with. Basic photo editor is nice. Bulk editing is helpful.

Cons

It would be nice to be able to account for damaged items, giveaways etc. (like multiple locations).
It would also be helpful to be able to add "cost prices" & NAFTA approved (Made in China) etc.
** Allow optional columns to sort by in Products area. Primarily Product Sku's column and date added would be Very helpful. Alphabetical is not always best

Review Source
 
 

Michael from HireKeep
Specialty: Ecommerce
Number of employees: 2-10 employees Employees number: 2-10 employees

November 2017

November 2017

Very well done e-commerce platform that should be considered

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

If you have an existing product that you sell and are not tech savvy then Shopify is the perfect platform to create an extra sales channel quickly.

Pros

It is pretty intuitive and easy to use. Lots of customization available, valuable add-ons offered and a thriving community. Can set up a working online store in a few hours if you already have an existing product. All the stress of developing an online store or paying someone else to create a website for you goes away.

Cons

Add-ons cost extra and if you aren't careful can eat away quickly into your profit margin. There are better alternatives if you know how to create your own website.

Review Source
 
 

Eric from Parke and Ronen
Specialty: Apparel and fashion
Number of employees: 2-10 employees Employees number: 2-10 employees

November 2017

November 2017

Great Ecommerce

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Shopify has so many options for you to create the best website possible. Most things you can think of, there is already an app available to help you fulfill all of your ideas for creating the best possible online store.

Cons

Shopify doesn't really directly integrate with most POS systems, but this is really more the fault of the POS rather than Shopify. It's pricey, but it's worth the money.

Review Source
 
 

Damien from CE Farm Supply
Specialty: Farm / ranch supplies
Number of employees: 2-10 employees Employees number: 2-10 employees

November 2017

November 2017

Phenomenal device

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

It has made my job easier when it comes to processing the payments.

Pros

It is really convenient to use and travel with. It has made my task a little more at ease and can trust that my employees are capable of doing it.

Cons

That it isn’t always connecting. I would like something that is connecting continuously throughout my transactions.

Review Source
 
 

Jimmy from McLabs
Specialty: Manufacturing and wholesale
Number of employees: 11-50 employees Employees number: 11-50 employees

October 2017

October 2017

Great software for businesses

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

Shopify is easy to use and very easy to learn how to use as well. We use Shopify daily at work and would not change a thing.
All of the new employees adapt to Shopify really easy and quick.
Also their customer service is great.

Cons

The only thing I have to say for the cons is that the Bulk editing items could be made easier. It is nice to have it but sometimes it could be troublesome.

Review Source
 
 

Sarah from Jokes4Miles
Specialty: Apparel and fashion
Number of employees: 2-10 employees Employees number: 2-10 employees

October 2017

October 2017

Great ecommerce platform for beginners

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

It was really easy to set up. We purchased a template, which our team customized to suit our needs, and then we are able to easily make changes as needed without issues. Customer support is usually very helpful and responsive to messages, and the support community is great for getting questions answered. Overall we are very happy.

Cons

There was an issue with setting up our Facebook shop. Customer support seemed a little dismissive whenever I first brought up the issue that the shop was not published, as they said it takes up to a week for approval. That's too long to wait, in my opinion, for a shop to be live, especially when we're already paying for it. It turns out that there was a bug preventing our shop from being published, which was easily fixed, but it would've been nice if they had looked into it right away instead of dismissing the problem.

Review Source
 
 

Melissa from Heritage Payment Solutions
Specialty: Other
Number of employees: 11-50 employees Employees number: 11-50 employees

October 2017

October 2017

Good Overall

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Good product overall with solid e commerce features and customer service. Do your due diligence on your business type and ask several people if they support your SIC code so that you avoid being dropped as a merchant.

Pros

Good costumer service

Different options for monthly subscription helps keep costs low

Integration with Authorize.net

Cons

Higher pricing for working with your own processor vs. shopify payments

Strict rules for processing businesses i.e. they do will not allow shopify payments to work with vape shops, which will lead to services being dropped if you do not switch to a higher priced outside processor.

Review Source
 
 

Maya from Hospitality
Specialty: Ecommerce
Number of employees: 1 employee Employees number: 1 employee

September 2017

September 2017

Great Functionality

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

The options for frontend designs are endless and it gives you the ability to create a clean look for your brand. On the backend, it's intuitive and easy to use. You can easily make changes to your website and know exactly how it will look beforehand.

Cons

It would be nice if there were more easy of access in viewing and editing products in bulk. It can sometimes be tedious when a lot of products are listed and you have to scroll through each page to get to a certain one.

Review Source
 
 

Daniel from IT as a service
Specialty: Ecommerce
Number of employees: 1 employee Employees number: 1 employee

August 2017

August 2017

Opened my eyes to the ecommerce world

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Made it quick and easy to get my online store up and running. The helped kit answered many of the questions I had without having to wait for a human support agent.

Cons

Transition to fully operation published store from just importing products is difficult. Customer support helped with the transition though.

Review Source
 
 

Elizabeth from Rebel Popcorn
Specialty: Other
Number of employees: 11-50 employees Employees number: 11-50 employees

August 2017

August 2017

Works, but not perfect

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

I wish they would go back to the previous version. The update that was made several months back decreased the ease of use. Overall it is still the best for integrating our website and POS.

Pros

It is very simple to use Shopify to integrate our website and products in our various locations. I really like how simple it is to add a new product or remove a product. Also, I like how simple it is to change product descriptions and add pictures. Discounts are also easy to add at checkout. Also, I do find it simple to see sales based on location with Shopify. This is a feature that I use on a regular basis.

Cons

Ever since it was updated, it is much harder to use and more confusing for my staff to pull register reports. I also have found that the plug-ins are not as straight forward as they should be. We use AppCard and shippo plug-ins, but I am not thrilled with either. I wish it was easier to use the full functionality of Shopify on the app, instead of needing to login on the web.

Review Source
 
 
 
Showing 1-20 of 572

Michael from Fury Water Adventures

February 2018

February 2018

Good software for building your own site and importing existing customers and products.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Shopify is one of the few platforms that provides their Point of Sale system which works with ecommerce systems to allow any updates of merchandise and inventory to be made instantly. This is by far the biggest pro of Shopify. It also has blogging capabilities which is a great way of advertising products. The CSV is a handy way to import existing customers and product information.

Cons

The back end is NOT easy to learn. You are going to have to get some on-line training in order to build your 'collections" , don't say "categories". Shopify has their own jargon, maybe because they use liquid. Even if you know HTML & CSS, it won't help you much. You will find yourself getting frustrated and will probably want to hire a Shopify Expert (they aren't cheap). Also, while Shopify offers many add-ons very few of them are free.

Review Source: Capterra
 

Lee from InflateOnline.com

February 2018

February 2018

Just set up website recently.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

I like the FaceBook integration. The set up is easy and straight forward. So far no complaints, still learning it.

Cons

We did set up one template setting and can not change without rebuilding the site. Overall we have been happy.

Review Source: Capterra
 

Zach from Whoozeagoodboy

February 2018

February 2018

Great platform

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Able to have a fully functional store accepting major credit cards for payment in 2-3 hours.

Pros

Easy to set up design. Most people aren't designers or coders and shopify handles everything you just just choose colors basically.

Cons

I don't really have any cons at this point. Like anything you need to learn the workarounds, but I'm not very technical and for a first time user it was simple enough.

Review Source: Capterra
 

Daniel from shopvox
Number of employees: 11-50 employees Employees number: 11-50 employees

February 2018

February 2018

I was blown away once I gave it a shot - Easy peezy lemon squeezy

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Very easy to start and get up and running.

Pros

The categorization on this platform is so easy to use. Just import your products, and with some basic rules, you have categories. So easy to use.

Cons

I can't think of any at the moment. It has a ton of integrations. I love it. I don't like the payment costs, I wish they would open that up more and take away the 2% fee.

Review Source: Capterra
 

Carlos Adrian from INGENYA

February 2018

February 2018

The best shopping cart ever

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Great software, great features, great integration with zapier and great interface, the best software for shopping cart ever

Cons

No really, May be i need a Lowest price for new small clients, but I don't have any bad experience with this app.

Review Source: Capterra
 

Taylor from Mixeva

February 2018

February 2018

The best ecommerce solution I have found.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

The best I know of for ecommerce.

Pros

Makes it very easy to organize products and get them up online for sale. Very intuitive and easy for even beginners.

Cons

Importing products through the CSV file system seemed a little more complicated than it needed to be.

Review Source: Capterra
 


February 2018

February 2018

Makes having e-commerce simple.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

I was able to set up my store by myself, with little to no technical know how. I have been able to keep it going and make adjustments and it integrates with several other platforms.

Cons

There is a monthly charge, and of course, when using a theme there is a limit to how creative, innovative or original your site will look.

Review Source: Capterra
 


February 2018

February 2018

Our business runs on Shopify and functions as a client database in addition or our order hub.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Shopify is an all-encompassing tool for e-commerce that offers vast customization options.

Pros

Shopify is easy to use and offers a wide range of app abilities. Given their high user base, technical issues are rare and usually resolved quickly.

Cons

I would like if there were easier filtering options when looking to review orders by a special parameter. The ability to add a custom refund or cancellation reason on an individual order would be great as well.

Review Source: Capterra
 

Daniel from The Personalization Co

February 2018

February 2018

I love how easy it is to use Shopify.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

This software allows us to sell our products more efficiently on our website.

Pros

I love how fast and efficient Shopify could be with very little work. Our website now loads very quickly and in return, we are able to offer a great customer experience.

Cons

I would like to see Shopify allow more customization on their platform. We have a lot of personalized products on our website and would love to allow our email notifications to send out with the personalized product image instead of the generic product image.

Review Source: Capterra
 

Todd from Fox Jewelry Boutique

February 2018

February 2018

Needs work

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

I liked that it gave you instant information about the status of orders of example: eBay and Etsy -shipped...paid etc..

Cons

Did not connect to certain stores as promised (Bonanza, Storenvy), also did NOT pull inventory from the stores after sales or ending. This was the whole reason for having this program. Did not make it worth it for me.

Review Source: Capterra
 


January 2018

January 2018

Used Shopify to build a company swag store

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Pros

We built an internal company swag store with Shopify to reward our employees in a fun and positive way. In this sense, the platform has been extremely customizable - allowing us to add any product that we want, distribute "swag dollars" and gift certificates. We can also accept cash payment from employees for items they want. We got this idea from another company we saw using Shopify in the same way, and it saved us time rather than building it from scratch. There are a lot of fancy features and beautiful storefront templates you can choose from. We intentionally kept ours simple as this was an internal use case.

Cons

This product isn't designed for our use case, so it can be hard to structure what we want (almost giving employees an "account" of sorts that they can draw on for their swag, having dollars automatically load and notify them at their anniversary - essentially a lot we could do to automate the rewards process). The cost to implement this solution for a product that didn't truly match our use case resulted in less value for us.

Review Source: GetApp
 

Jonathan from Market Tank

January 2018

January 2018

The out of the box solution that will rort you at every corner

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

There are loads of benefits, just not many if you want to keep your money in your pocket and not pay a monthly fee

Pros

Its easy, anyone can make a semi-decent store with little effort, the support and plugins rock and its a great way to break in without any skills

Cons

Good luck getting any custom code in, any niche conditions that your product requires like shipping restrictions. They offer a lot of these solutions for a simple monthly fee but it will eat any profit instantly.

Review Source: Capterra
 


January 2018

January 2018

One of the leaders in its field - Shopify is right up there with the best of them.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Relatively easy to use.

Lots and lots of stunning templates to get you started.

Very good support.

A solid platform for little startup stores with a few products to massive stores with hundreds of products.

Cons

Shopify is only second to WooCommerce in my opinion so, for this reason, I would say the monthly pricing can be a bit much.

Review Source: Capterra
 

Joe from The Novo Geek

January 2018

January 2018

Great for Most People, But Could Use More Work to be World-Class

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Ability to take orders on iPad or phone at conventions and other physical brick-and-mortar locations. Of course, being able to tie into our online store directly is a great plus, as well.

Cons

No "offline" orders, so it always requires some sort of Internet connection, so you need to either be near a wifi hotspot, or have a cellular connection. And, of course, if your connection has drops and other issues, orders may not sync correctly with your Shopify store.

Also, GUI could use some work in terms of flow and process.

Additionally, the ability to use the phone or iPad camera as barcode scanner would be of great benefit, instead of having to purchase another peripheral to worry about.

Review Source: Capterra
 


January 2018

January 2018

Great E-Commerce system

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Shopify allows you the ability to plugin to several different programs and have sales attribute to Adwords and other necessary platforms

Cons

There's only a few options for shipping, which sometimes presents an issue but it's not any kind of deal-breaker. Not much else to dislike, the platform is quick and easy to use!

Review Source: Capterra
 


January 2018

January 2018

quick and easy ecommerce

Ease-of-use

Functionality

Product Quality

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Pros

Shopify was easier to set up and initially cheaper than other options. It had an easy step by step guide to publishing your first product and getting the store up. If you follow through the start up and only need to sell items with minor variants this works.

Cons

You can't customize as much as you may want to. I found building your own shopping cart on a separate program, although harder and requires some knowledge, your flexibility with product options or variables is expanded. Shopify only allowed a few variants for products.

Review Source: GetApp
 

Kesh from Ascensdancy apps

January 2018

January 2018

Shopify is amazing, im glad I found this!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Simple and affordable online platform that allows me to set up and run my business with ease. Im truly happy with the customer tips and tools..they truly want to you win.

Review Source: Capterra
 


January 2018

January 2018

Poor customer service

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Easier to use than others, like wix. They offered better free photo options and the free templates as well

Cons

It took me a while to set up my website, almost 5 wks including the 2 wk free trial. I called and asked about being charged the full even though I wasn’t using the actual website yet, so I wanted some kind of reimbursement. They said I could go on the dormant plan but it would only be prorated. Why was I never shown the dormant plan when I signed up, how would I know to use that!? They would not refund me anything. A 2 week free trial is pretty sad, and not enough time for the average person to make a website, and I think they know and take advantage of that. Pretty sad.

Review Source: GetApp
 

Yemin from LocoBeauty

January 2018

January 2018

Great service but you need to be careful

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

We saved a lot of time and money to build our own website. Most importantly we can be assured by the stable service.

Pros

1. Easy to use and hassle free. Analytics is super helpful.
2. There are some learning curves but it is easy to get accustomed.
Shopify constantly add up new features like social network integrations, new sales channels, added security and so on.
3. A lot of Apps to try although it is the double-edged sword. It is easy to determine which app you will pick based on a lot of reviews compared to different platforms.
4. Their default payment system - Stripe is very easy to set up. PayPal and Amazon Payment integrations are also very easy to set up.
5. Facebook, Pinterest and Instagram shopping integration is awesome. It is really helpful either send more customers to your website or real sales on those platforms.
6. Amazon and eBay integrations are not that great but worth to try.

Cons

Apps, Apps, Apps. If you want to add up some features that means you have to pay the extra money and also you might need to sacrifice your site's speed because of the added codes from Apps. Not every App but some Apps will definitely drag your site's speed. Uninstalling Apps are easy but there might be some residues from uninstalled Apps. That is annoying sometimes.

Review Source: Capterra
 

Peter from Byron Consulting UG

January 2018

January 2018

Best E-commerce platform

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Shopify changed my life completely not only giving decent profits as well as improved my communication skills among suppliers, vendors.Their themes, specifically-made shopping website templates give us fewer headaches and opportunities to start away our business.

Cons

At the beginning of my business career, I hardly willing to pay for their basic plan payment as it looked like too much.But then, my sales went up and I am more than happy to change my plan to pay more.

Review Source: Capterra