Shopify Software


 

Shopify is a Web-based e-commerce platform that offers a mobile POS (mPOS) system. The mPOS enables users to manage their business and complete transactions in-store as well as at markets, pop-ups, and trade shows. The e-commerce platform enables retailers to sell online and reach their customers through mobile and social media channels.

Shopify’s mPOS features inventory management capabilities that can sync with e-commerce store so users can see their actual inventory for both assets. It also features store management capabilities, such as reporting and analytics, staff management, order histories, and customer management.

The e-commerce software facilitates setting up an online shop through Shopify’s website builder and blogging platform. Payment is managed through its shopping cart feature, which is backed by 70 payment gateways.

Shopify provides search engine optimization (SEO), email marketing, social media integration and a discount code as a part of its marketing module. The stock count can be tracked in real-time and products can be de-listed when inventory runs out.

Shopify's analytics module can be integrated with Google Analytics to track sales, visits, and referrals.

 

Shopify - Dashboard
 
  • Shopify - Dashboard
    Dashboard
  • Shopify - Links menu
    Links menu
  • Shopify - Order tracking
    Order tracking
  • Shopify - Product page
    Product page
  • Shopify - Service desk
    Service desk
  • Shopify - Theme settings
    Theme settings
Supported Operating System(s):
Windows 7, Windows Vista, Windows XP, Mac OS, Linux, HP-UX, AIX, Solaris, Unix, IBM OS/400, Web browser (OS agnostic), Windows 2000, Windows 8

822 Reviews of Shopify

 

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Software Advice Reviews (64)
More Reviews (758)

Showing 1-20 of 64

Brian from supermarket
Specialty: Ecommerce
Number of employees: 2-10 employees Employees number: 2-10 employees

April 2018

April 2018

I recently started using this GREAT!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Get Shopify if you are ready.

Pros

Shopify makes the set up of an e-commerce site easy and simple, on top of that the customer service and resources are great! I highly recommend it.

Cons

There are no cons I can think of, I just recommend your business model is prosperous and you have a good social campaign to funnel traffic to your shop before you invest.

Review Source
 
 

Tarik from Morostar
Specialty: Rentals
Number of employees: 2-10 employees Employees number: 2-10 employees

April 2018

April 2018

Easy to use and functional

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Value for Money

Pros

Great application to setup shop on the internet, on facebook, or on a mobile platform. Has many easy to use features to get you setup in no time.

Cons

Some of its direct competitors offer a free software bundle and only benefit from the credit card processing fees.

Review Source
 
 

Matthew from Salvation Army Kroc Center Hawaii
Specialty: Other
Number of employees: 201-500 employees Employees number: 201-500 employees

March 2018

March 2018

Just what I needed

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

I was looking for something that was EASY and didn't need a lot of time to setup up and implement. Shopify is just that! It's just laid out for you SO straightforward and simple. Almost fool proof which was a blessing!

Cons

I haven't had any issues. I have just been working through the basics and it's been great so far. I'm sure their customer service is good since it seems such a simple product.

Review Source
 
 

Daryl from UniBiz
Specialty: Other
Number of employees: 2-10 employees Employees number: 2-10 employees

March 2018

March 2018

Shopify makes life easier for online shop owners

Ease-of-use

Functionality

Product Quality

Customer Support
N/A

Best recommendation for beginners to start their own online shop

Pros

You can setup a whole shop in minutes
Support
Content on how to start is easy to find
Platform is simple and easy, especially for beginners

Cons

Most add-ons can make your monthly cost to maintain the site expensive. You don't have to use third party apps, but the apps make everything on your shop fully automated.

Review Source
 
 

Nikki from Nikki Jobs
Specialty: Other
Number of employees: 2-10 employees Employees number: 2-10 employees

March 2018

March 2018

Easy for a beginner like me!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Good site, easy to use especially for a beginner. Lots of help available via customer service and online support. You must follow the step by step instructions and you will succeed! You can set up your site as simple as you like or advanced as you like...Many , many options.

Pros

So far I am still new to the software and wanted to leave a review because sometimes the first stages of using a new software can be crucial to long term or short term use. I have been provided step by step instructions on how to use the software and how to make sure I am following all of the steps of setting up an online store. I had a few hiccups along the way and they have excellent service and helpful answers to resolve problems. Setting up an online store is new to me and I have been told that this software is one of the easiest to use which is true for me. I may come back and write another review after I have used it for a few months but as a beginner it has been pretty easy.

Cons

Since I am a beginner I do not have any cons as of yet. The only thing that really isn't a con but can seem overwhelming is that there are so many different options to how you want to set up your online store, which vendors to use and categories are endless. So it may take you a little longer than you like and it's not a bad thing to have more options than you want or need.

Review Source
 
 

Chelsey from JLB Simplify
Specialty: Other
Number of employees: 1 employee Employees number: 1 employee

March 2018

March 2018

Great for Selling Your Products

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

I love Shopify and have referred to many business owners interested in online selling.

Pros

My favorite thing is that Shopify is extremely affordable. They have a lot of different options for different budgets, which I really appreciate. The software is also very easy to learn, so creating your website and products descriptions is a breeze. However, what makes Shopify stand out the most is their customer service. It is by far the most amazing customer service I have ever experienced. I love to do things myself but am not a great learner from videos so I have called customer service A LOT and no matter what time of day or who I get, they provide the most amazing, patient, helping, and supportive customer service I have every seen.

Cons

My only complaint with Shopify is that is hard to tell what the final product will look like on your website. How the product appears on the Shopify page is not exactly how it looks from your website. However, it doesn't effect sales in a negative way, it is just a personal thing.

Review Source
 
 

Deirdre from Turbo Tax
Specialty: Apparel and fashion
Number of employees: 1 employee Employees number: 1 employee

March 2018

March 2018

Easy to Use and Affordable

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Easy to use and it keeps track of my inventory really well. I love the mobile alternative.......I am always on the go, so that's great!!!

Cons

I guess every business finds their way to make a buck, but the transaction fees add up quick and nibble away at potential profits...... A longer free trial would be great.

Review Source
 
 

Dawn from Rocky Mountain RV & 4x4
Specialty: General merchandise
Number of employees: 2-10 employees Employees number: 2-10 employees

February 2018

February 2018

Very easy to use!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

The biggest pro us the ease of use. I was able to get my products in my shop without any problems..

Cons

The biggest con for shopify was the lack of useful free apps. Most have a monthly subscription fee which can definately add up

Review Source
 
 

Carl from Day & Zimmermann
Specialty: Other
Number of employees: 10,000+ employees Employees number: 10,000+ employees

February 2018

February 2018

Shopify will help your business

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Shopify is a very simple to use product that will help you create a beautiful storefront for your business. Just make sure you are very aware of what you want upfront, and which apps are free or paid so you know all of your costs. Shopify is very good about laying everything out for you.

Pros

Shopify offers incredibly easy to use templates, beautiful themes, and is extremely flexible. There are a ton of apps available to help customize your storefront exactly the way you want. They are all plug and play so you don't have to do any coding with these. They also have a good amount of themes to use (Plenty more if you go with paid). Shopify also offers excellent customer service around the clock.

Cons

Shopify does charge a transaction fee, which can eat into your profits. While not a huge deal, and most of the ecommerce sites do this, it can be a little irritating. Shopify also has so many apps, and some of them are subscription based, so you will pay a monthly fee. Again, lots of little fees can add up quickly.

Review Source
 
 

Chris from ZZYXX Shoes
Specialty: Ecommerce
Number of employees: 2-10 employees Employees number: 2-10 employees

February 2018

February 2018

One of the best in eCommerce

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

It is one of the most well know and established eCommerce softwares/platforms which results in a large potential audience base higher sales and seller security.

Cons

With a more established platform also comes some negatives, in this case the main cons being the ever rising cost and the less personal customer support.

Review Source
 
 

April from Colette Malouf, Inc.
Specialty: Manufacturing and wholesale
Number of employees: 11-50 employees Employees number: 11-50 employees

January 2018

January 2018

Pros ' Cons of Shopify

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

The backend is easy to read, nothing is crowded together. Nice size font.

Pros

Ease of use, back end is easy to read, many templates to choose from to create your website. There is also a Theme Store to choose different themes to dress up your website. Over a 1000 plug ins to add to the website - shipping, marketing, sales tax etc. The customer support is 24/7.

Cons

Shoipify charges a transaction fee per sale unless you use Shopify Payments for the transactions. This is in addition to the monthly fee. Some of the apps have a monthly fee such as the sales tax app which will add up if you use several of the apps in your website. Shopify has their own coding language, they do not use HTML ' CSS if you want to make customizations.

Review Source
 
 

Rebecca from Rebecca's Mom Leotards
Specialty: Apparel and fashion
Number of employees: 2-10 employees Employees number: 2-10 employees

January 2018

January 2018

Shopify has changed my life and my business

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Shopify is very intuitive and easy to use. I was able to update our website and get things going in no time. The customer service is incredible. Someone is always available to answer all my questions. Every time I've had a question, I've been able to get it worked out by the support staff. They provide so many tools and I feel like they truly want to see me succeed. I'm definitely a huge fan.

Cons

There are a number of amazing apps out there but they all cost money. The more functionality I want to add to my site, the more it's going to cost. That's the only thing that's a little frustrating.

Review Source
 
 

Tanner from Brewer's Lantern
Specialty: Apparel and fashion
Number of employees: 2-10 employees Employees number: 2-10 employees

January 2018

January 2018

Shopify is great!

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

The reports are great, the new "live" feature is really cool, and overall it's very user-friendly software. The analytics page is beneficial! Would recommend to any business that needs an e-commerce site!

Cons

Sometimes orders become unlinked and it seems difficult on how to fix where I have to reach out to customer support. The refunding part is also a little confusing but easier to figure it out!

Review Source
 
 

Rebecca from ACHC
Specialty: Health and personal care
Number of employees: 51-200 employees Employees number: 51-200 employees

January 2018

January 2018

Great Solutions for Online Payments

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

Shopify is very easy to use and we can easily take payments for our golf tournament online instead of having to make a custom shopping cart.

Cons

When you purchase products, it takes you to shopify vs keeping the payment within your site. This has caused some questions from people purchasing our sponsorship opportunities.

Review Source
 
 

Alicia from Diamond Couture
Specialty: Jewelry
Number of employees: 2-10 employees Employees number: 2-10 employees

January 2018

January 2018

Shopify makes online sales a snap

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

Super easy to use and set up from the get go. It guides you the whole way and plus the website doesn’t look like it’s cheap. It looks professional.

Cons

I’d like to have more apps to be able to use with Shopify. Other than that, no complaints. Need more dropshipping companies to join.

Review Source
 
 

Alexa from Allonsy Creative
Specialty: Ecommerce
Number of employees: 1 employee Employees number: 1 employee

January 2018

January 2018

Shopify - YES!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Shopify is an extremely intuitive and user-friendly platform for anyone wanting to start an eCommerce business. With the dozens of integrations, extremely fast and friendly support team and the fully customizable sites they offer, this platform is amazing. I really enjoy working on my account and on others because it is so easy to use and change.

Cons

There is a monthly fee and unfortunately, the free trial is rather short for those trying out the platform at first.

Review Source
 
 

Taylor from BVGrowth
Specialty: Ecommerce
Number of employees: 11-50 employees Employees number: 11-50 employees

January 2018

January 2018

Best Ecommerce Software

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Shopify has a great service offering for merchants regardless of size/volume. The admin makes it very easy to manage stores ranging from $100/m to $100M/m in revenue.

Cons

It is a hosted platform and 'apps' can be cumbersome and expensive as you scale. Depending on apps to give you core features can be frustrating as your business has a single fault point.

Review Source
 
 

Casey from Mayberrys Fashion
Specialty: Apparel & fashion
Number of employees: 11-50 employees Employees number: 11-50 employees

December 2017

December 2017

Request for more features

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

The availability of Apps that are available to integrate with. Basic photo editor is nice. Bulk editing is helpful.

Cons

It would be nice to be able to account for damaged items, giveaways etc. (like multiple locations).
It would also be helpful to be able to add "cost prices" & NAFTA approved (Made in China) etc.
** Allow optional columns to sort by in Products area. Primarily Product Sku's column and date added would be Very helpful. Alphabetical is not always best

Review Source
 
 

Michael from HireKeep
Specialty: Ecommerce
Number of employees: 2-10 employees Employees number: 2-10 employees

November 2017

November 2017

Very well done e-commerce platform that should be considered

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

If you have an existing product that you sell and are not tech savvy then Shopify is the perfect platform to create an extra sales channel quickly.

Pros

It is pretty intuitive and easy to use. Lots of customization available, valuable add-ons offered and a thriving community. Can set up a working online store in a few hours if you already have an existing product. All the stress of developing an online store or paying someone else to create a website for you goes away.

Cons

Add-ons cost extra and if you aren't careful can eat away quickly into your profit margin. There are better alternatives if you know how to create your own website.

Review Source
 
 

Eric from Parke and Ronen
Specialty: Apparel and fashion
Number of employees: 2-10 employees Employees number: 2-10 employees

November 2017

November 2017

Great Ecommerce

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Shopify has so many options for you to create the best website possible. Most things you can think of, there is already an app available to help you fulfill all of your ideas for creating the best possible online store.

Cons

Shopify doesn't really directly integrate with most POS systems, but this is really more the fault of the POS rather than Shopify. It's pricey, but it's worth the money.

Review Source
 
 
 
Showing 1-20 of 758

Darrin from Self-employed

April 2018

April 2018

A great managed sales platform that anyone can use, to sell online

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I could setup an online store rather quickly with this software. Even plugins like Oberlo make things easier in this regard. The customer support was also very helpful and always on hand to help out with any issue. Security is not an issue at Shopify either; they made sure their servers were very hard to attack, and I've never heard of anyone's store getting hacked in all the time I was there. At the same time, being so costly, it prohibits many of joining them.

Pros

Very good customer service, and their staff happen to be pretty dedicated to their job. Shopify provides a way to sell stuff online without having to learn too many technicalities, therefore, it is ideal for beginners to start selling online. Everything is managed, from the servers to the security, to the technical nitty gritty. Your job is to sell.

Cons

Everything is relatively expensive at Shopify, and there are very few plugins or apps that can work without having to buy it, unlike other competing platforms. All the apps/plugins and the theme itself may add up to be a high monthly cost for many folks to bear. If you are making money, it's not too bad. But if you are not making money, then it's quite a heavy financial burden to carry around, and sooner or later, you will end up cancelling it.

Review Source: Capterra
 


April 2018

April 2018

I use Shopify every day for the small business I help manage.

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Pros

Shopify is easy to use and easy to navigate. I really like the homepage with a dashboard snapshot of you business at that moment with a live view into your website visits, total day visits, sales, etc. I've started using it as a CRM instead of our other software. When you look up a customer it gives you a nice snapshot of their information, orders, history etc. Shopify also offers pretty decent analytics on your business performance and spending reports. You have access to even more reports if you upgrade.

Cons

I would like to be able to customize the reports that I download. You don't have a lot of flexibility on this front - this might be a part of the analytics upgrade but that upgrade is significantly more costly and not worth it for us at the moment.

Review Source: Capterra
 

Chelsea from Studio

April 2018

April 2018

I use this for a subscription box company

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

I like many of the design aspects, it's very easy to use as far as inventory and product descriptions and categories

Cons

I couldn't integrate it very well with my blog , making it look nice together and run seamlessly together was difficult

Review Source: Capterra
 

Grayson from Twist Martini Lounge

April 2018

April 2018

One of the easiest way to become a business owner.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

The ability to set up and scale up a business without committing to a lease for years.

Pros

It provides an easy entry for the junior entrepreneur. The risk is minimized and your exposure to customers is tremendous. They provide a host of systems and templates to help you set up your store to match your particular niche. You get out what you put into it, however, so don't expect to populate a store and have instant success. This can help you expand your brick and mortar business if you have one.

Cons

Competing with others is not easy and there are quite a lot of customers already present and established. This is not for the impatient. There are other storefronts that offer options Shopify does not and that I personally think have better exposure and a more trusted name right now.

Review Source: Capterra
 

Con from TruCore

April 2018

April 2018

Great for starting a business overnight. Shopify really takes you step by step through the process.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

The ease of use for first-time business owners. Shopify really takes you through the process from launch to optimization to automation. They really want to see business succeed.

Cons

Shared servers really slow down your site in peak times. Fairly limited on the web development side of the platform.

Review Source: Capterra
 


April 2018

April 2018

Good solution for managing a small business

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Shopify provides a simple and easy platform to manage products and inventory stock with quick and straightforward steps

Cons

The customization theme is only applied to the store homepage leaving the rest of the pages with the template look and feel.

Review Source: Capterra
 


April 2018

April 2018

Makes ecommerce easy

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

I love using this instead of a Wordpress site with endless plugins. This does pretty much everything I need and I can still customize it a lot.

Cons

I wish they supported Groupon Goods. Now I am going to have to keep up with two different sites and inventory lists.

Review Source: Capterra
 

Neha from Deloitte India (Offices of the US)
Number of employees: 10,000+ employees Employees number: 10,000+ employees

April 2018

April 2018

Get your own Shop with in minutes with amazing designs!!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Shopify is a leading online shop builder to grow your business and starting a new online shop, or bringing an offline store online. Amazing range of designs to choose from with user friendly interface to make your life easy and everything is available within few clicks.

Cons

Shopify charges the additional fee to a platform as a percent of sales which is really not fair and it might pinch you. Besides that, you might feel the need of few customized designs basis the product or service in offering. Email hosting is not the part of the service bouquet.

Review Source: GetApp
 

Brenda from Stay Winning Boutique

April 2018

April 2018

Easy to use

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

I like that Shopify POS is integrated with our Shopify website. If we sell something in store, it deducts it from our inventory online, which is very convenient. I don't have to worry about inventory being off.

Cons

The thing I like the least about Shopify POS is that when I issue store credit to a customer, there is no way in the system to know who the store credit was issued to in the future. In other words, you have to keep track of it yourself.

Review Source: Capterra
 


April 2018

April 2018

Super easy setup to create a beautiful store in no time!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Shopify makes it so easy to set up a store in a short period of time, and it has a surprising amount of flexibility in the design. There are many apps available to customize the process (checkout, shipping, digital products, affiliates, etc.) as well, and customer service is very helpful in identifying solutions to questions and problems.

Cons

While I initially thought the pricing was fairly reasonable, once we identified all the apps and add-ons we needed the costs went way up. If simple is all you need you should be good, but as soon as you want to start adding capability you may want to reconsider a hosted store! It's really difficult to migrate away too, if you decide to do so.

Review Source: Capterra
 


April 2018

April 2018

'Gets you selling online in minutes'

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

The ease of use to get set up and selling. The advice and tips on the blog and the integration with Oberlo.

Cons

When the free trial runs out you are looking at per month costs as Shopify Lite is not really an online store with a shopping cart. An option better than Lite but less in amount would be great!

Review Source: Capterra
 

Vladimir from Canmade
Number of employees: 11-50 employees Employees number: 11-50 employees

April 2018

April 2018

Great platform for online sales

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Great product and excellent customer service experience so far ! Strongly recommend.

Pros

Currently the best platform on the market (my opinion). Lots of options to choose from, lots of apps, easy to manage.

Cons

There is no theme that offers products in more then 2 brackets (ex. decorative-handles-metal-white) With shopify you can only create (ex. decorative-handles)

Review Source: Capterra
 

Teymur from Lucky Club

April 2018

April 2018

Best platform for online shopping

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Thanks to Shopify team, we improved our marketing skills and abilities.

Pros

Shopify is the best application to create and design your own online shopping center. It's really easy to use and setup. No need to work with codes, everything is working automatically. All you have to do is choose a template and start selling. The best thing that I love is that you don't have to create databases about all address and other datas of people who bought something from your website. It saves automatically.

Cons

Up until now we didn't faced any problem about Shopify, it provides many multiple services. Trustworthy and securitive software. Highly recommended.

Review Source: Capterra
 


April 2018

April 2018

Best ecommerce website

Ease-of-use

Functionality

Product Quality

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Pros

Shopify makes selling online a breeze. The era of having to pay an expensive coder to create you a professional looking site is over. With Shopify, it is very easy to choose a nice looking template, upload your products, have your own domain, conduct inventory, and process payments. It's a must for online retailers who want to attract more customers and have a successful online business.

Cons

Limited free templates. Paid templates are quite expensive as well. It would be nice to have more affordable options.

Review Source: GetApp
 

Chris from Chemitra ltd

April 2018

April 2018

All in one eCommerce solution for small businesses

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Pros

Easy to use and play with even with little or no experience.
Shopify is integrated with payment providers, and its built-in speed checkout allows customers to pay with minimal load time. Shopify App store has all the features that you need to run an online business.

Cons

Lock-in features to delete your online store permanently. Shifting from Shopify to another online store may not be a very smooth journey.

Review Source: Capterra
 


April 2018

April 2018

An Easy Platform to Utilize with Others

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

I like the ability to use Shopify with my email platforms and website...those plugins help me to learn more about my fan base and keep data uniform.

Cons

It's not the easiest platform to use and looks a bit outdated in software and scheme...however it gets the job done.

Review Source: Capterra
 

Cindy from Cindy Z

April 2018

April 2018

The last e-commerce platform I'll ever need for my business

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Continually improving the features, great customer support through live chat, unlimited options, links to POS system/shipping/invoicing all in one without using third parties. Great customization, easy enough for someone who doesn't know coding to get started, yet robust enough for someone who does to customize.

Cons

Theme updates mess with all the customizations I made and require a few hours to set up. Gift card feature doesn't allow customers to send them to a gift recipient. Very minor issues that are continually being updated though!

Review Source: Capterra
 

Ashley from This Life Made Easy

April 2018

April 2018

Absolutely love the ease and functionality of Shopify!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

It's very user friendly. With someone that doesn't have a background in designing a website, it was extremely easy to set up and get started.

Cons

I wish their shipping options were better. They don't offer much support for shipping and allowing numerous ways to ship with different prices.

Review Source: Capterra
 

sifiso christopher

April 2018

April 2018

Excellent

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Good and awesome service and im able to sell my services online, it's really great and gives peace of mind.

Cons

Sometimes selling can be a drag, they need to make more buying visible and convenient for all sellers

Review Source: GetApp
 

Barry from Twang Systems
Number of employees: 11-50 employees Employees number: 11-50 employees

April 2018

April 2018

Be in control with your business

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Shopify is an extremely effective platform which enhanced the flow of clients in my company in comparison with that platform that I used to work before. In the last company which provided me with the same services was not the possibility to keep everything that I need in one place, I always distracted my attention on permanent switches between different time and it took quite a long time to get used to it. However, working with Shopify completely solved this problem by customizing everything the clever way.

Cons

Integration of the payment systems is the very thing that does not satisfy me. Here you can implement default payment system, nevertheless, I think it can be done easier and a least a bit less complicated way than it was for me.

Review Source: GetApp