All Shopify Reviews

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Allison

1 employee

Used less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

Reviewed November 2020

Love Shopify

User Profile

Jay

Verified reviewer

Health, Wellness and Fitness, 1 employee

Used weekly for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2019

The Shopify platform is a richly supported online and retail solution

I've attended a Shopify master class speaker event, done some studying along a roadmap towards certifications on the platform, and I've begun some nominal work upon creating web stores as a developer seeking to start establishing an E-commerce and brand management solution.

PROS

There are many aspects to the Shopify software platform, including 3rd party app development, e-commerce, retail Point-of-Sale hardware, affiliate programs for referring merchants, professional learning articles and paths to professional certifications of the Shopify platform. In addition, the Shopify experience, for users, admins, developers, partners, etc. is richly engaging with Shopify retail store events, here in downtown Los Angeles. Shopify's retail store presence features master classes from professionals who have successfully launched brands and online and physical stores using Shopify's technology and features, as well as their own third party establishments which integrate nicely within the Shopify platform.

CONS

There's a high learning curve to establishing a professional web presence in an E-commerce setting, and many steps and lessons to learn along the way, but for dedicated developers and entrepreneurs, the Shopify app is a truly viable tool for establishing an E-commerce web presence.

Reason for choosing Shopify

It seemed that there are much more well-established marketing campaigns and user engagement with the Shopify platform.

Reasons for switching to Shopify

Google Domains offers various development platforms out from their custom website domain purchase and management solution, of which I first chose Blogger, yet I find that Shopify is richly supported with a local retail setting that features productive and engaging events to burgeon professional efforts in gaining an E-commerce web store presence, as well as handling many other development concerns of starting a web store.

Nora

Retail, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

5

Reviewed August 2023

Saleswomen using shopify everyday at work

PROS

Shopify is very easy to use. It makes communication between our physical store and our online store very easy, as we have access to see and review all online orders. If a customer wants to pick up an order in our store, we get a notification through Shopify.

CONS

I cannot think of anythink I dislike about Shopify.

Ayanda

Consumer Services, 10,000+ employees

Used monthly for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

3

VALUE FOR MONEY

4

CUSTOMER SUPPORT

2

FUNCTIONALITY

4

Reviewed August 2023

Shopify Review

PROS

Easy to use, and has so many different products to view and purchase

CONS

The customer service and response time was disappointing

Eric

Verified reviewer

Design, 1 employee

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2023

Shopify is growing very fast, but website speed has slowed down a bit lately.

As someone who has thoroughly explored the features and functionality of Shopify, I can attest to its power and versatility as an e-commerce platform. I can confidently say that Shopify stands out as a top-notch platform for establishing and growing an online store.

PROS

Shopify provides a reliable, user-friendly, Quick & Easy Setup, Flexible Payment Options, and a feature-rich platform for businesses to build, manage, and grow their online stores.

CONS

The price has increased since a few months ago, so it is a bit expensive compared to other solutions. And the price of 3rd party apps is high, so the monthly cost is a burden. And these days, when working on customize theme in the admin page, loading is not good or the speed is slow.

Reason for choosing Shopify

It is easy to use, easy to install, and does not require professional technical programming skills.

Edu

Information Technology and Services, 1 employee

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2023

Your entrepreneurial project

It has been a good experience developing your own brand and work, the results depend on each one, according to the strategy you implement, if you do it well you will have great results.

PROS

The best decision to start your own business, gives you the ease of integrating new markets and a large number of products, one of the best platforms to grow as an entrepreneur.

CONS

Just as applications make your tasks easier, they also encourage your page.

Reason for choosing Shopify

It gives me more tools and its interface is more friendly.

Kimberly

Hospital & Health Care, 201-500 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

3

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed July 2023

Kim

It very good website I would highly recommend to other people

PROS

The prices are lower than others companies and there are a lot of different options

CONS

Y'all make it difficult and confusing to search for different product

Satyam

Information Technology and Services, 201-500 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed August 2023

Shopify Honest Review

Overall it's been a great experience using Shopify because of it's user friendly tools.

PROS

The most unique feature about Shopify is that it's easy for new buisness Owner to setup the online market very quickly and easily.and it's user friendly environment for use.

CONS

The website freezes sometimes.or lags,it automatically logs me out sometimes.

Owusu

Verified reviewer

Marketing and Advertising, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed August 2023

Shop for more

I was so depress when I wanted to start business but meeting Shopify have helped me a lot.

PROS

Everyone will tell you they are #1 in teams of opening e-commerce and managing your website as well.

CONS

If you know Shopify it means you know dropshipping activities attached with e-commerc is the best so far

Reason for choosing Shopify

Best customer service

Jason

Consumer Goods, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

FUNCTIONALITY

4

Reviewed August 2023

Shopify Enables You To Build Great Ecom Systems FAST!

PROS

The ease of setting up a shop from 0 to 100 really amazed me when first trying out Shopify!

CONS

If I had to choose something it would be the lackluster templating/theming features offered by Shopify and the over priced products offered for these features is disappointing.

yun

Arts and Crafts, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2023

Like shopify this software

The overall feeling is good

PROS

Great experience, very convenient and efficient

CONS

After placing orders wait for transportation time is longer

Sam

Design, 1 employee

Used weekly for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed July 2021

Shopify - Easy to use and looks great!

Overall, Shopify has been a great experience. It does everything well, and even though the backend can sometimes get confusing, the front-end product it delivers to users is beautiful and efficient. I highly recommend Shopify if someone is thinking about launching an online store. It's simple if you need it to be, and complex if you need to expand to fulfill a large online e-commerce presence.

PROS

Shopify is very good at what it does. I like that Shopify can be streamlined and simple, or complex and robust. It's easy to have a store up and running within a few hours. However, if you want to do Shopify well, I recommend diving into its vast features and offerings. One of Shopify's best features is their analytics tracking. When logging in, Shopify gives an overview dashboard of what is happening in your store. You can see recent orders, sales trends, and even where you're slacking on order fulfillment. Additionally, Shopify provides stats on abandoned checkout cart conversion percentage compared to other stores, sales earnings compared to previous weeks, and even shows which users are live on the site at the moment you view it.

CONS

Shopify has many, many strong points. However, it does get tricky with its product categorization. The way to classify product tags and collections is not intuitive, and can definitely confuse new users. Additionally, Shopify makes order shipping label printing difficult when not paired with one of their partners (USPS, UPS, DHL).

Reason for choosing Shopify

Shopify had a more straightforward backend navigation than WooCommerce and more capabilities than selling through a Squarespace site.

Anonymous

2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

FUNCTIONALITY

5

Reviewed April 2021

Best e-commerce Website Hosting Platform

Our clients are extremely happy with Shopify as a website hosting platform and have seen positive increases in their business from having a platform that works so well.

PROS

Shopify is extremely user friendly and is designed to not break with updating like many of the other website hosting platforms. It is easy to update and page load speeds are quick. Their reporting is also user friendly.

CONS

Cost is slightly higher that their competitors like Wordpress or similar. This cost is easily recouped in the website performance and lack of need to continually update things.

Reason for choosing Shopify

Ease of use, ability to update products/prices easily. Shopify does not break or go down.

Reasons for switching to Shopify

WordPress often breaks with plugin updates and is slower than Shopify.

User Profile

Bart

Verified reviewer

Apparel & Fashion, 2-10 employees

Used weekly for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

FUNCTIONALITY

4

Reviewed February 2021

Moving from woocommerce to Shopify: the right direction

We managed to set up a new website from scratch in a matter of days by modifying a paid theme and adding a set of key plugins.

PROS

Shopify is a simple solution to get you started fast, without the need to code. The rare coding I had to do was also quite simple, allowing me to create the website from scratch in a matter of days (as opposed to weeks before). The visual approach of the many themes that you can simply buy, add and start adapting makes it a breeze. It is this community approach that makes it interesting as the web is filled with questions & answers, plugins and themes - both free and paying. The multitude of plugins make it easy to connect payment methods, delivery solutions or add additional features in no time. Not each plugin is equally well integrated, but that's rather the plugin's issue, not Shopify's. Comparing it with our previous webshop that we created in Woocommerce, it wins hands down.

CONS

The downside of its more simplistic approach (in which you do no longer need to code), is that you give up on flexibility. Tweaking a theme is cumbersome, yet not impossible. Coming from Woocommerce (in combination with Wordpress), we had to switch our mindset: from creating what we wanted, we needed to comply with what was offered. Luckily, we found a great theme that made it easy to make that switch. For companies who require a very specific approach, it might take some more work, but it is definitely feasible. Technically speaking, it sometimes works strange, even counter intuitive or it's even hit or miss (with regards to saving, language switching etc). Luckily, it is a rare thing. The monthly fee could be a drawback for some, but when you see what you get, it is definitely worth the cost.

Reason for choosing Shopify

The large community behind it and the positive responses from co-webshop owners.

Reasons for switching to Shopify

Shopify was easier to setup and maintain, it does not require regular updates, it has no plugins (yet?) that go broke and above all it does not require a huge amount of coding.

Shari

Marketing and Advertising, 1 employee

Used daily for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2021

DO NOT HESITATE TO USE SHOPIFY!!!

My overall experience with Shopify is that I will not be deleting my Shopify website! I love the platform, love the themes, love the many ways you can customize the themes, and love the thought that SO many huge companies are actually using Shopify as well! Fashion Nova, Steve Madden, Staples, etc. all use Shopify for their websites! Amazing to know someone small can create a website like the big companies and become successful all on their own! It’s definitely worth the time to give a try!

PROS

I liked that Shopify’s platform is very easy to use, even for a web-developing beginner! You need absolutely no skills to build a Shopify store that will amaze your website visitors! Simply select a theme that fits well with your store’s niche and go from there. There are so many app add-ons that you can download to your Shopify store to make it POP. And the best part? You can utilize their free-trial to build your website with no restrictions so that possibly at the end of your trial (like me) you are already ready to launch your store with the $30/month subscription!

CONS

I definitely do not like that most app add-ons are additional fees. Once you realize there are other apps you want/need, the cost adds up to where you will find yourself needing nearly a $100/month budget (unless you select a higher costing Shopify subscription, that can run you up to nearly a $200/month budget). More free (not just free-trial) apps need to be available because not everyone can afford to keep paying monthly for everything, ESPECIALLY during this pandemic. A reduced monthly subscription fee during this pandemic would have been super considerate!

Reason for choosing Shopify

I have been using WordPress for years, and I can tell you one thing—Shopify is much more affordable and gets the job done, especially for an eCommerce website. From only using Shopify’s free trial I was blown away. I am definitely sticking with Shopify!

Patrick

Retail, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed December 2021

Shopify Fit Our Needs Perfectly And Continues To Impress

Until the end of 2020 we had a legal forms business, selling paper and electronic forms both in a storefront retail setting and via our website. We had to close the retail space and substantially streamline and simplify our website as it had been custom-coded and was complicated and expensive to maintain. Shopify offered a turnkey solution at a fraction of what we'd been paying – pretty much a no-brainer.

PROS

Setting up our company and its shop was very easy, as well as finding a visual theme that suited us and meshed well with our existing branding. There's a wealth of free themes, and countless additional paid ones, so it's hard to imagine anyone not finding what they need. Shopify's core functions are quite complete and comprehensive, but if you find there's something they don't do for you out of the box, chances are good that there's a third-party app that will answer the need, and usually for not very much additional expense.

CONS

Importing existing products into the store was a pretty big project (although of course, not all new store creators have 200-300 products they need to start up with like we did), and editing and/or customizing those products can be time-consuming and sometimes awkward. There are times when I'd really like to multiple-select several products and modify the same attribute for all of them, but the system doesn't support this. I have a feeling they'll add support for this kind of thing somewhere down the line.

Reason for choosing Shopify

The comparison shopping and research was a challenging exercise, but in the end it just seemed that Shopify had the most complete set of ready-to-go options for the best price.

Reasons for switching to Shopify

Explained above.

Michael

Information Technology and Services, 5,001-10,000 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2021

Best Ecom Setup There Is

I have been using Shopify for over a year, and it is perfect for doing ecommerce. I have built several stores using this product and it is now down to a science where it takes less than a day to research, setup and run a store on Shopify.

PROS

If you are doing ecommerce, Shopify is it. From product selection, sales, fulfilment, customer retention and increasing lifetime value of customers, this all in one platform does it all. With the use of apps, it possible to extend the functionality of Shopify to manage any scenario.

CONS

Based on the use of apps, it may see your monthly cost increase and slows down the website you are using to sell

Reason for choosing Shopify

Easier to use.

Reasons for switching to Shopify

Shopify is better than Wix by far. I did not need to know coding, or be a programmer to make Shopify work the way I wanted it to work.

Ardi

Verified reviewer

Banking, 10,000+ employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

FUNCTIONALITY

4

Reviewed October 2022

High cart flexibility and low cost

You can later extend the required functions with third-party applications developed by others. There are numerous applications available, ranging from website functionality to marketing functionality. There are many paid features and many payment methods that can be used with no monthly fees and payment only. There are many design templates, from free to paid, and scalability is high.

PROS

There is a high degree of freedom in page configuration when creating an EC site. In addition to the look and feel of the design, you can customize it with a wide variety of applications, so even amateurs can complete an EC site that looks like it was created from scratch by a professional. You can also update your blog. With a wide range of payment methods, we can offer customers a seamless shopping experience. Above all, the costs and maintenance fees are cheaper than other cart API systems.

CONS

The initial status of the mail template is not ready for use as-is, and its customization is quite complicated. If two days have passed since the order was placed, the payment status of a convenience store, etc. will be shown as "expired" even before the payment deadline, which will complicate the order management.

Reason for choosing Shopify

We wanted to create a sign site that was both an official site and an official store, so I welcomed the possibility of creating it. Similar to other companies' carts and you could implement the desired functions.

Reasons for switching to Shopify

Marketing functions can also be added with the app, so you can manage everything from advertising operations and affiliate ASP applications to administration within Shopify. The cost of the payment function can be kept low.

User Profile

heather

Verified reviewer

E-Learning, 1 employee

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY