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> Reviews of Shopify. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Shopify is a good fit for you!

Source: https://www.softwareadvice.com/ecommerce/shopify-profile/reviews

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Shopify Reviews

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[Overview](https://www.softwareadvice.com/retail/shopify-profile/)

Reviews

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# Shopify Reviews

## Reviews Summary

## Overall Rating

4.5

* * *

## Ratings Breakdown

5

(4,294)

4

(1,916)

3

(348)

2

(74)

1

(62)

## Secondary Ratings

Ease-of-use

4.5

Customer Support

4.4

Value for money

4.3

Functionality

4.4

* * *

### Pros

"The platform also offers a variety of payment options, allowing customers to check out using credit cards, digital wallets, and other methods, which helps improve convenience and sales."

"The product sales and integrated inventory management system is extremely powerful, offering comprehensive support for product management, inventory management, warehouse management, discount systems, user management, and more."

"Shopify handles the front-end eCommerce side really well, and with the NetSuite integration through Celigo, we’ve been able to streamline backend operations like order syncing and inventory updates."

### Cons

"One of the downsides of Shopify is that costs can increase quickly as you add apps, premium themes, or advanced features. While the base platform is strong, many essential customizations require paid integrations"

"The basic subscription and basic premium apps is not a good value to a small tutoring centre and having to use their outsourced call and chat services can be painstakingly slow when something important in the payment gateway breaks down."

"I also find the payment structure a bit restrictive; if you don't use Shopify Payments, you’re hit with additional transaction fees, which can eat into the margins of a small business."

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Shopify Reviews, Pros and Cons - 2026 Software Advice