Unify software


8 reviews(3.0/5)
8 reviews(3.0/5)

Webgility Unify is a cloud-based e-commerce solution that helps businesses automate operations by connecting sales, accounting, shipping and inventory modules and centralizing financial data.

Unify allows users to automatically post, track and sync orders, expenses and fees via integrations with QuickBooks and Xero. The inventory management module allows users to track and sync orders, inventory quantities and prices across stores and marketplaces. Product mapping and listing functionalities are also included.

Unify's order tracking module helps users to track and manage multichannel orders from a single dashboard. The module lets users manage returns and share data with accounting, shipping, operations and management teams. Additionally, the solution offers one-click shipping label printing capabilities. Users can generate reports on revenue and expenses, and tracks and validates sales tax at both state and jurisdiction levels.

Services are offered on a monthly subscription basis that includes support via phone, email and through an online helpdesk.

Supported Operating System(s):
Web browser (OS agnostic)

8 Reviews of Unify

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  • Verified Reviewer

    Number of employees: 2-10 employees

    September 2018

    Poor Experience

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Very dissatisfied with what we paid for and had too many issues trying to compensate for the lack of supported features.

    Pros

    Eliminates workload for posting transactions to QuickBooks.
    Connects to multiple channels (Amazon, Ebay, etc)

    Cons

    Does not support unpopular shopping cart modules i.e.(Shopsite).
    Expensive for such little features.
    Expensive and timely customization work
    Too many irrelevant buttons that do absolutely nothing.
    Customer service is hard to reach.
    Inconsistent account management

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Tevin from Ultimate Washer Inc.

    Specialty: Manufacturing and wholesale

    Number of employees: 2-10 employees

    September 2018

    Poor Experience All-around

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Before any business considers this software, do your own research and know exactly what you are getting before you decide to purchase.

    Pros

    Connecting to multiple channels (Amazon, Ebay)
    Connecting to QuickBooks, posting transactions quicker.

    Cons

    Customer service is not easy to work with.
    Expensive tool for limited features.
    Expensive customization work that does not function completely.
    Limited shopping cart modules.

    This review was submitted organically. No incentive was offered
    Review Source
  • Scott from E-commerce

    July 2018

    Customer Support is hard to come by

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Seems to offer a lot of features, support was good at first. I would recommend people think twice and go where the support is high rated.

    Cons

    The customer support is very lacking. They seem to rarely respond and takes weeks to do anything. Don't seem to take as seriously once you have already signed the contract.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Adnan from Atos India

    Specialty: Other

    Number of employees: 10,000+ employees

    April 2018

    Unify Circuit

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Better video chat and ease of screen sharing over both PC& mobile platform

    Mobile platform support is excellent

    Cons

    Integration with Federated services for other domains is yet to evolve.

    Integration with other UC tools to improve

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source
  • Carlos from Chemseal Inc

    March 2018

    great tool

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    this tool is great because it allows merchants with multiple sales channels to unify all their orders and expenses to their accounting system it is a great tooL!

    Cons

    the prices of this tool have increased a lot however we haven been customers since the begining of the app so we get good pricing.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Tracy from Tracy Arrington Studios

    Number of employees: 2-10 employees

    March 2018

    Great idea...problems implementing

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    I love that I can import my invoices from Shopify directly into QuickBooks Online. It saves us a lot of time and double entry and keeps us from making mistakes.

    Cons

    The concept is great but there are a few things you have to do right up front in order to make it work properly. Also, if your customer creates a login and their information is slightly different from QuickBooks it will create a new customer instead of adding this data to a current customer. The same thing goes with item numbers. You have to make sure you know exactly what to do Upfront for this system to work properly.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • August 2016

    Great for quickbooks

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    I love Webgility! My company has used it for years to help with our eCommerce business. It saves so much time from having to put orders from Amazon into quick books manually. It also takes out the human error element of entering so many orders!

    Pros

    Time saver! Makes managing our ecommerce business much easier!

    Cons

    Can have unit of measure complications if you sell products in multiple packaging options.

    Review Source: GetApp
  • January 2018

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    This review was submitted organically. No incentive was offered
    Review Source: GetApp
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