Webgility Unify is a cloud-based e-commerce solution that helps businesses automate operations by connecting sales, accounting, shipping and inventory modules and centralizing financial data.

Unify allows users to automatically post, track and sync orders, expenses and fees via integrations with QuickBooks and Xero. The inventory management module allows users to track and sync orders, inventory quantities and prices across stores and marketplaces. Product mapping and listing functionalities are also included.

Unify's order tracking module helps users to track and manage multichannel orders from a single dashboard. The module lets users manage returns and share data with accounting, shipping, operations and management teams. Additionally, the solution offers one-click shipping label printing capabilities. Users can generate reports on revenue and expenses, and tracks and validates sales tax at both state and jurisdiction levels.

Services are offered on a monthly subscription basis that includes support via phone, email and through an online helpdesk.

Financial summary
Financial summary

Financial summary

Sync sales

Sync sales

Analytics

Analytics

Connect apps

Connect apps

Expense reports

Expense reports

Supported Operating System(s):

Web browser (OS agnostic)



9 Reviews of Unify

Overall rating

3.5 / 5 stars

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Verified Reviewer

Number of employees:  11-50 employees

Ease-of-use

Value for money

Customer support

Functionality

September 2018

Manage your online retail company from one single dashboard

Pros

Perfect for multichannel selling. Integrates with Zero and Quickbooks Desktop and Quickbooks online. Sync's inventory across platforms.

Cons

Needs additional features such as: Purchase Orders, Vendors and Secondary Suppliers, Inventory cycle counts. A good start, but will still need to piece on additional software to get a full business solution.

Review Source: Capterra
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Verified Reviewer

Number of employees:  2-10 employees

Ease-of-use

Value for money

Customer support

Functionality

September 2018

Poor Experience

Very dissatisfied with what we paid for and had too many issues trying to compensate for the lack of supported features.

Pros

Eliminates workload for posting transactions to QuickBooks.
Connects to multiple channels (Amazon, Ebay, etc)

Cons

Does not support unpopular shopping cart modules i.e.(Shopsite).
Expensive for such little features.
Expensive and timely customization work
Too many irrelevant buttons that do absolutely nothing.
Customer service is hard to reach.
Inconsistent account management

Review Source: Capterra

Tevin from Ultimate Washer Inc.

Industry:  Manufacturing and wholesale

Number of employees:  2-10 employees

Ease-of-use

Value for money

Customer support

Functionality

September 2018

Poor Experience All-around

Before any business considers this software, do your own research and know exactly what you are getting before you decide to purchase.

Pros

Connecting to multiple channels (Amazon, Ebay)
Connecting to QuickBooks, posting transactions quicker.

Cons

Customer service is not easy to work with.
Expensive tool for limited features.
Expensive customization work that does not function completely.
Limited shopping cart modules.

Review Source

Scott from E-commerce

Ease-of-use

Value for money

Customer support

Functionality

July 2018

Customer Support is hard to come by

Pros

Seems to offer a lot of features, support was good at first. I would recommend people think twice and go where the support is high rated.

Cons

The customer support is very lacking. They seem to rarely respond and takes weeks to do anything. Don't seem to take as seriously once you have already signed the contract.

Review Source: Capterra

Adnan from Atos India

Industry:  Other

Number of employees:  10,000+ employees

Ease-of-use

Value for money

Customer support

Functionality

April 2018

Unify Circuit

Pros

Better video chat and ease of screen sharing over both PC& mobile platform

Mobile platform support is excellent

Cons

Integration with Federated services for other domains is yet to evolve.

Integration with other UC tools to improve

Review Source

Carlos from Chemseal Inc

Ease-of-use

Value for money

Customer support

Functionality

March 2018

great tool

Pros

this tool is great because it allows merchants with multiple sales channels to unify all their orders and expenses to their accounting system it is a great tooL!

Cons

the prices of this tool have increased a lot however we haven been customers since the begining of the app so we get good pricing.

Review Source: Capterra

Tracy from Tracy Arrington Studios

Number of employees:  2-10 employees

Ease-of-use

Value for money

Customer support

Functionality

March 2018

Great idea...problems implementing

Pros

I love that I can import my invoices from Shopify directly into QuickBooks Online. It saves us a lot of time and double entry and keeps us from making mistakes.

Cons

The concept is great but there are a few things you have to do right up front in order to make it work properly. Also, if your customer creates a login and their information is slightly different from QuickBooks it will create a new customer instead of adding this data to a current customer. The same thing goes with item numbers. You have to make sure you know exactly what to do Upfront for this system to work properly.

Review Source: Capterra

Ease-of-use

Value for money

Customer support

Functionality

August 2016

Great for quickbooks

I love Webgility! My company has used it for years to help with our eCommerce business. It saves so much time from having to put orders from Amazon into quick books manually. It also takes out the human error element of entering so many orders!

Pros

Time saver! Makes managing our ecommerce business much easier!

Cons

Can have unit of measure complications if you sell products in multiple packaging options.

Review Source: GetApp

Ease-of-use

Value for money

Customer support

Functionality

January 2018

Review Source: GetApp

Displaying 1 - 9 of 9 reviews