Relativity software


20 reviews(4.0/5)
20 reviews(4.0/5)

Relativity (previously kCura) is cloud-based eDiscovery software that offers case assessment, fact management, review, production, analytics and legal hold functionalities within a suite. Android and iOS apps available.

Relativity features legal hold, which provides users a template library to create hold notices and correspondences. It also allows users to create customizable questionnaires with the help of conditional question forms, alerts and reviews.

Relativity also features early case assessment, which allows users to investigate cases on the basis of available data. Users can also eliminate data not relevant to cases using filters. The product also features document management, which allows users to organize files based on various attributes.

Relativity offers a fact-manager module, which allows users to organizes facts and findings in a chronological order. The product also uses different textual-analytics techniques, such as near duplicates, clustering, language ID, keyword expansion and similar document detection.

Supported Operating System(s):
Mac OS , Web browser (OS agnostic) , Windows 10

20 Reviews of Relativity

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  • Casey from Walsh Construction Co.

    Number of employees: 201-500 employees

    August 2018

    Best e-Discovery Software Possible

    Ease-of-use
    Functionality
    Quality
    Support
    N/A

    My business' legal department has been utilizing Relativity for e-Discovery document review. Numerous documents from either party believed to be relevant are uploaded to a server. From that point, administrators access Relativity and can set up searches for specific keywords, individuals, dates, issues, etc., and then save these searches to be accessed later. Searches of specific information by keyword and date allowed attorneys to divvy up the searches to a manageable amount and was crucial in ensuring the department got through the documents necessary in order to prepare for upcoming depositions. Relativity allowed lawyers to comb through millions of emails, each one getting tagged for a specific issue as it pertained to the case. When the department had finished, it was interesting to use Relativity and see which aspects of the case we had found the most evidence to win, which aspects were weak, and which individuals would be best to depose.

    Pros

    Relativity allows for efficient and thorough document review. All documents on the database can be searched through any combination of Relativity's search matrices. Searches can easily be saved, copied, edited, and saved again. As well, it is easy to organize these saved searches into categories, each referring to a specific individual or a specific aspect of the search. This allows for users to easily pull exactly the documents that are specific to their needs. While every feature could prove useful in a specific circumstance, I found myself mainly utilizing two: the family tab and the email-threading tab. The family tab indicates that their are emails attached to the one you are currently looking at. Similarly, the email-threading tab allows one to visualize the chain of emails, allowing for the entire thread to be edited all at once, rather than individually.

    Cons

    Given that so much of the back-end of the Relativity website is perfect, I would have to say the design of the user-interface was one of the features I liked least about the program. There are so many icons which indicate a feature or function that can be performed that the screen immediately appears cluttered. With a small amount of white space, it is easy for one's eyes to strain while attempting to read dozens of documents. As well, even when I knew what it was I needed to do, it could be hard to find the right button to push. This issue is minor, however, and after a week or two of use does not become cumbersome. Another small issue somewhat related to this is a lack of "night mode," or the use of black and blue rather than white and grey, which other applications have begun to include and I find is much easier to look at for eight hours a day.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Verified Reviewer

    June 2018

    One of the best options but still not my favorite.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Searching and organizing documents is not overly difficult. Customer service is helpful and offers great tips/training.

    Cons

    There is not an intuitive way to organize documents by issues or witnesses. Multiple reviews are needed to re-tag documents.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Verified Reviewer

    Number of employees: 11-50 employees

    June 2018

    Good for E-Discovery projects

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    I like using the keyword search feature and I believe the layout of the software is visually appealing.

    Cons

    A lot of times we receive very large documents, so the software itself takes a while to load. As well, it sometimes is a bit difficult to search within the document, as we have asked for assistance from a tech expert to help out.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Verified Reviewer

    Number of employees: 51-200 employees

    June 2018

    This program, if customized appropriately by the vendor, is very powerful.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Great product for sure - needs a good vendor.

    Pros

    It has a robust searching and organization capability. Depending upon the vendor who is supporting this program, it can be incredibly helpful in litigation and due diligence projects.

    Cons

    It requires substantial interaction with a vendor to appropriately set this up. The cost is also a consideration and can be expensive if used on small or one-off projects.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Verified Reviewer

    April 2018

    Worst E discovery platform

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Once you learn this software its easy to get document review jobs since most companies use Relativity.

    Cons

    So buggy and difficult to use. It must be inexpensive since so many companies use it as their main platform. I hate working on doc review jobs that use Relativity. It is such a headache!

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Rachel from Legal Services

    Specialty: Legal teams

    Number of employees: 11-50 employees

    April 2018

    Relativity is a user-friendly e-discovery platform and one of the best that I have used during years of document review.

    Ease-of-use
    Functionality
    Quality
    Support
    N/A
    Pros

    One of my favorite components of Relativity is the ability for a user to copy coding from the previous document. It is also very easy to check batches in and out and the coding fields are visually easy to access.

    Cons

    Like all e-discovery platforms, Relativity is sometimes really slow to load documents. In addition, I don't like that you cannot save comments while still in the process of reviewing a document.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source
  • Verified Reviewer

    Number of employees: 51-200 employees

    March 2018

    I have used Relativity for E-Discovery projects.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Relativity is fairly well known therefore although there are many other options is is sort of a standard in the industry.

    Cons

    Relativity is not at all intuitive. Especially from the administrator perspective, in my opinion.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Mackenzie from Brisbee & Stockton, LLC

    Specialty: Law firms

    Number of employees: 11-50 employees

    February 2018

    It's just okay, probably not worth the exorbitant costs

    Ease-of-use
    Functionality
    Quality
    Support
    N/A
    Value for Money

    If you'll need to be able to narrow down your search more so you can jump to places within the document where your keyword search appears, have a tech assist set it up for your keywords right away.

    Pros

    We have a project with 1.5 million pages. It can quickly narrow down keyword searches to return documents with the keyword in them.

    Cons

    To be able to go specifically jump to the place where your keyword appears within the document requires background work done by a tech, which makes absolutely zero sense when the document is already text recognized. We are paying $xx,xxx.00 a month, I don't want to be waiting on someone else to complete all the background work before I can jump in. It should just automatically be part of the software. It is almost faster to take all those documents convert them to pdf and OCR them myself, then you could avoid all the costs to relativity and having to wait on someone else.

    This review was submitted organically. No incentive was offered
    Review Source
  • Verified Reviewer

    February 2018

    Works well for a case with many thousands of documents

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    The keyword search feature works well. I was able to fairly quickly locate specific documents in the database without having a lot of false positives, and without missing anything important.

    Cons

    It's a little slow when processing a large batch of documents. I also found the user interface to be a bit hard to use.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Donna from Cognicion LLC

    November 2017

    The product is easy to use and there is lots of documentation on how to do things within the product

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    What I like most about the software is how it is structured, the layout and its appearance. The user interface is eye appealing.

    Cons

    The thing that I like least about the software is that I only open one instance of the product at a time.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Mila from doe

    November 2017

    The most user friendly e-discovery tool

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    ease to complete large scale projects

    Pros

    Even for someone who isn't very technologically savvy, this program is very easy to figure out; I quickly learned how to run various searches, and implement the necessary tools to customize my projects

    Cons

    There is occasionally down time on the weekends, which impedes my ability to do work when I seek to put in some extra hours

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Irene from Ballard Spahr LLP

    Number of employees: 501-1,000 employees

    November 2017

    Relativity is a powerhorse

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    I love that you can fashion any search you need, plus it offers other tools (like clustering) to look at data so that you can get to the important issues

    Cons

    Over a nationwide network, we experience slowness in the west offices (servers are hosted in the east).

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • eda from Law Practice

    Number of employees: 11-50 employees

    September 2017

    Metadata does not accumulate generally. There is a need to type not functional.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    I cannot say much. They have a big issue on accumulating meta data.

    Pros

    It generally works smoothly. There is no stucking between screens and no frozen screens. It is fast.

    Cons

    Interface and ease of use is not good. There is a big problem of accumulation of metadata. It is not user friendly.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Mitchell from Budd Larner, PC

    Number of employees: 51-200 employees

    July 2017

    Once working, it is a good product for e-discovery and document review.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Document production via e-discovery. Sort through thousands of documents on relatifely short time.

    Pros

    Search terms enable you to sort through voluminous databases. Easy to create folders and produce documents. Speed is faster than most competitors.

    Cons

    Difficult implementation. Technical set up a lot more complicated than end user experience. Support not the best.

    Review Source: Capterra
  • Aditya from Siegel, Gross & Tou, P.C.

    Number of employees: 51-200 employees

    June 2017

    Industry standard for document review software for good reason.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    It's a solid and simple way to do ediscovery and other document reviews.

    Pros

    It's a generally stable review environment with a simple interface and yet a lot of functionality. The software seems to dominate the market as far as I've been exposed because of its ease of use. But it's also easy to learn initially. And as one progresses with more complex reviewing, quality control, and batching needs, the software can keep up while still providing the simple interface.

    Cons

    When the software is buggy it can be a real slog however. This has rarely been an issue in my experience but it has happened. And when it has happened the crashing was seemingly across the platform for users in multiple locations. I'd say that it's unlikely that it was a lack of adequate hardware supporting it because this was at a major corporation that hosts reviews frequently and in a very large scale.

    Review Source: Capterra
  • Amy from Legal Service

    June 2017

    Used to review large quantities of documents

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    The software allowed for the organization large batches of documents. And allowed multiple people to seamlessly work together.

    Cons

    The navigational tools and menus of the software were difficult to figure out. And easy to confuse and therefore misselect

    Review Source: Capterra
  • AMY from Paul Hastings

    Number of employees: 1,001-5,000 employees

    June 2017

    Using for our larger document review platforms.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Ease of use, variety of functions and features available, variety of third-party add-on features available, such as, Veritone.

    Cons

    It's very very very very difficult to even think of any cons whatsoever to Relativity. Perhaps users license fees would be a con.

    Review Source: Capterra
  • Ellen from BZBM

    June 2017

    Great feature and user friendly.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Manages basic features in client data preservation. User friendly and interchangeable layout views per company/client preferences.

    Cons

    Internet Explorer network lag/misconnections. Vendor preferences versus client/lawfirm preferences in accordance to layout view and admin permissions.

    Review Source: Capterra
  • Becky from Barton Zankel Bunzel

    June 2017

    Web interface, Filtering and searching can be more manageable. Standard Features should be included

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Review time.

    Pros

    User friendly, a lot more options to control data. The folder structure and layout views are easy to set up.

    Cons

    Speed via the web, standard features limited to users unless specifically asked to enable features such as Print, Save, Highlight.

    Review Source: Capterra
  • Matthew from Ulmer & Berne, LLP

    December 2016

    If you pay for it, it will deliver...

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Unsurprisingly, as the market leader for e-discovery platforms, Relativity sets the gold standard for overall quality and functionality. However, the learning curve is very steep, as is the cost.

    Review Source: Capterra
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