Relativity (previously kCura) is cloud-based eDiscovery software that offers case assessment, fact management, review, production, analytics and legal hold functionalities within a suite. Android and iOS apps available.

Relativity features legal hold, which provides users a template library to create hold notices and correspondences. It also allows users to create customizable questionnaires with the help of conditional question forms, alerts and reviews.

Relativity also features early case assessment, which allows users to investigate cases on the basis of available data. Users can also eliminate data not relevant to cases using filters. The product also features document management, which allows users to organize files based on various attributes.

Relativity offers a fact-manager module, which allows users to organizes facts and findings in a chronological order. The product also uses different textual-analytics techniques, such as near duplicates, clustering, language ID, keyword expansion and similar document detection.

Dashboard
Dashboard

Dashboard

Data visualization

Data visualization

Email flow

Email flow

File-type reporting

File-type reporting

Saved searches

Saved searches

Search-term reports

Search-term reports

Supported Operating System(s):

Mac OS, Web browser (OS agnostic), Windows 10



25 Reviews of Relativity

Overall rating

4.0 / 5 stars

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Verified Reviewer

Number of employees:  501-1,000 employees

Ease-of-use

Functionality

November 2018

Best in Class for Legal Document Review

This is the gold standard for document review. Nothing else comes close.

Pros

This is, in general, a fast program. When a search is well-designed then you'll be able to move through a batch of documents in almost no time flat.

Also, it's browser and "cloud" based - you don't need any local installations.

Cons

Browser and cloud based is a double edged sword. You need a constant Internet connection to work with this so there's no security "air gap" you can put in place.

Also, it is liable to crash your browser on particularly long and large documents.

Review Source: Capterra

Evan from Alston & Bird LLP

Number of employees:  1,001-5,000 employees

Ease-of-use

Functionality

November 2018

Comprehensive Document Management

Relativity is comprehensive and effective for litigation document management.

Pros

Relativity has a great range of functionality for document management. The granularity of the search function is particularly useful.

Cons

The learning curve is a bit steep, but that’s to be expected of something with so much functionality.

Review Source: Capterra
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Verified Reviewer

Number of employees:  51-200 employees

Ease-of-use

Value for money

Customer support

Functionality

November 2018

Relativity works

Has been a solid and reliable litigation support system. The latency issues are recent and hopefully be correcred but is?troubling.

Pros

Ease of use, has good search options. Support for Relativity is good, and generally provides for the needs of most document reviews and give The quick response needed.

Cons

Latency issues cause document to not load properly. End of coding a different document.

Review Source: Capterra
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Verified Reviewer

Number of employees:  51-200 employees

Ease-of-use

Functionality

October 2018

Pass or Fail based on the Administrator

Pros

Easy to learn document review platform. Coding panels can be as simple or as complex as desired. Multiple databases, document lists and review panels can be created for a single matter.

Cons

The biggest issue is that the functionality of the platform is dictated by the competence of the administrator. If a panel or view is not set up properly, it can cause endless problems for the actual review - simple tasks generate errors causing lost productivity. The use of the database also slows significantly during administrative managment.

Review Source: Capterra

Renatta from CFTC

Number of employees:  11-50 employees

Ease-of-use

Value for money

Customer support

Functionality

September 2018

Discovery software

Pros

This software enables our firm to locate and share discovery all in one place.

Cons

The login field is difficult to find, but everything else is intuitive.

Review Source: Capterra

Casey from Walsh Construction Co.

Number of employees:  201-500 employees

Ease-of-use

Functionality

August 2018

Best e-Discovery Software Possible

My business' legal department has been utilizing Relativity for e-Discovery document review. Numerous documents from either party believed to be relevant are uploaded to a server. From that point, administrators access Relativity and can set up searches for specific keywords, individuals, dates, issues, etc., and then save these searches to be accessed later. Searches of specific information by keyword and date allowed attorneys to divvy up the searches to a manageable amount and was crucial in ensuring the department got through the documents necessary in order to prepare for upcoming depositions. Relativity allowed lawyers to comb through millions of emails, each one getting tagged for a specific issue as it pertained to the case. When the department had finished, it was interesting to use Relativity and see which aspects of the case we had found the most evidence to win, which aspects were weak, and which individuals would be best to depose.

Pros

Relativity allows for efficient and thorough document review. All documents on the database can be searched through any combination of Relativity's search matrices. Searches can easily be saved, copied, edited, and saved again. As well, it is easy to organize these saved searches into categories, each referring to a specific individual or a specific aspect of the search. This allows for users to easily pull exactly the documents that are specific to their needs. While every feature could prove useful in a specific circumstance, I found myself mainly utilizing two: the family tab and the email-threading tab. The family tab indicates that their are emails attached to the one you are currently looking at. Similarly, the email-threading tab allows one to visualize the chain of emails, allowing for the entire thread to be edited all at once, rather than individually.

Cons

Given that so much of the back-end of the Relativity website is perfect, I would have to say the design of the user-interface was one of the features I liked least about the program. There are so many icons which indicate a feature or function that can be performed that the screen immediately appears cluttered. With a small amount of white space, it is easy for one's eyes to strain while attempting to read dozens of documents. As well, even when I knew what it was I needed to do, it could be hard to find the right button to push. This issue is minor, however, and after a week or two of use does not become cumbersome. Another small issue somewhat related to this is a lack of "night mode," or the use of black and blue rather than white and grey, which other applications have begun to include and I find is much easier to look at for eight hours a day.

Review Source: Capterra
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Verified Reviewer

Ease-of-use

Value for money

Customer support

Functionality

June 2018

One of the best options but still not my favorite.

Pros

Searching and organizing documents is not overly difficult. Customer service is helpful and offers great tips/training.

Cons

There is not an intuitive way to organize documents by issues or witnesses. Multiple reviews are needed to re-tag documents.

Review Source: Capterra
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Verified Reviewer

Number of employees:  11-50 employees

Ease-of-use

Value for money

Customer support

Functionality

June 2018

Good for E-Discovery projects

Pros

I like using the keyword search feature and I believe the layout of the software is visually appealing.

Cons

A lot of times we receive very large documents, so the software itself takes a while to load. As well, it sometimes is a bit difficult to search within the document, as we have asked for assistance from a tech expert to help out.

Review Source: Capterra
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Verified Reviewer

Number of employees:  51-200 employees

Ease-of-use

Value for money

Customer support

Functionality

June 2018

This program, if customized appropriately by the vendor, is very powerful.

Great product for sure - needs a good vendor.

Pros

It has a robust searching and organization capability. Depending upon the vendor who is supporting this program, it can be incredibly helpful in litigation and due diligence projects.

Cons

It requires substantial interaction with a vendor to appropriately set this up. The cost is also a consideration and can be expensive if used on small or one-off projects.

Review Source: Capterra
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Verified Reviewer

Ease-of-use

Value for money

Customer support

Functionality

April 2018

Worst E discovery platform

Pros

Once you learn this software its easy to get document review jobs since most companies use Relativity.

Cons

So buggy and difficult to use. It must be inexpensive since so many companies use it as their main platform. I hate working on doc review jobs that use Relativity. It is such a headache!

Review Source: Capterra

Rachel from Legal Services

Industry:  Legal teams

Number of employees:  11-50 employees

Ease-of-use

Functionality

April 2018

Relativity is a user-friendly e-discovery platform and one of the best that I have used during years of document review.

Pros

One of my favorite components of Relativity is the ability for a user to copy coding from the previous document. It is also very easy to check batches in and out and the coding fields are visually easy to access.

Cons

Like all e-discovery platforms, Relativity is sometimes really slow to load documents. In addition, I don't like that you cannot save comments while still in the process of reviewing a document.

Review Source
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Verified Reviewer

Number of employees:  51-200 employees

Ease-of-use

Value for money

Customer support

Functionality

March 2018

I have used Relativity for E-Discovery projects.

Pros

Relativity is fairly well known therefore although there are many other options is is sort of a standard in the industry.

Cons

Relativity is not at all intuitive. Especially from the administrator perspective, in my opinion.

Review Source: Capterra

Mackenzie from Brisbee & Stockton, LLC

Industry:  Law firms

Number of employees:  11-50 employees

Ease-of-use

Value for money

Functionality

February 2018

It's just okay, probably not worth the exorbitant costs

If you'll need to be able to narrow down your search more so you can jump to places within the document where your keyword search appears, have a tech assist set it up for your keywords right away.

Pros

We have a project with 1.5 million pages. It can quickly narrow down keyword searches to return documents with the keyword in them.

Cons

To be able to go specifically jump to the place where your keyword appears within the document requires background work done by a tech, which makes absolutely zero sense when the document is already text recognized. We are paying $xx,xxx.00 a month, I don't want to be waiting on someone else to complete all the background work before I can jump in. It should just automatically be part of the software. It is almost faster to take all those documents convert them to pdf and OCR them myself, then you could avoid all the costs to relativity and having to wait on someone else.

Review Source
LinkedIn icon
Verified Reviewer

Ease-of-use

Value for money

Customer support

Functionality

February 2018

Works well for a case with many thousands of documents

Pros

The keyword search feature works well. I was able to fairly quickly locate specific documents in the database without having a lot of false positives, and without missing anything important.

Cons

It's a little slow when processing a large batch of documents. I also found the user interface to be a bit hard to use.

Review Source: Capterra

Donna from Cognicion LLC

Ease-of-use

Value for money

Customer support

Functionality

November 2017

The product is easy to use and there is lots of documentation on how to do things within the product

Pros

What I like most about the software is how it is structured, the layout and its appearance. The user interface is eye appealing.

Cons

The thing that I like least about the software is that I only open one instance of the product at a time.

Review Source: Capterra

Mila from doe

Ease-of-use

Value for money

Customer support

Functionality

November 2017

The most user friendly e-discovery tool

ease to complete large scale projects

Pros

Even for someone who isn't very technologically savvy, this program is very easy to figure out; I quickly learned how to run various searches, and implement the necessary tools to customize my projects

Cons

There is occasionally down time on the weekends, which impedes my ability to do work when I seek to put in some extra hours

Review Source: Capterra

Irene from Ballard Spahr LLP

Number of employees:  501-1,000 employees

Ease-of-use

Value for money

Customer support

Functionality

November 2017

Relativity is a powerhorse

Pros

I love that you can fashion any search you need, plus it offers other tools (like clustering) to look at data so that you can get to the important issues

Cons

Over a nationwide network, we experience slowness in the west offices (servers are hosted in the east).

Review Source: Capterra

eda from Law Practice

Number of employees:  11-50 employees

Ease-of-use

Value for money

Customer support

Functionality

September 2017

Metadata does not accumulate generally. There is a need to type not functional.

I cannot say much. They have a big issue on accumulating meta data.

Pros

It generally works smoothly. There is no stucking between screens and no frozen screens. It is fast.

Cons

Interface and ease of use is not good. There is a big problem of accumulation of metadata. It is not user friendly.

Review Source: Capterra

Mitchell from Budd Larner, PC

Number of employees:  51-200 employees

Ease-of-use

Value for money

Customer support

Functionality

July 2017

Once working, it is a good product for e-discovery and document review.

Document production via e-discovery. Sort through thousands of documents on relatifely short time.

Pros

Search terms enable you to sort through voluminous databases. Easy to create folders and produce documents. Speed is faster than most competitors.

Cons

Difficult implementation. Technical set up a lot more complicated than end user experience. Support not the best.

Review Source: Capterra

Aditya from Siegel, Gross & Tou, P.C.

Number of employees:  51-200 employees

Ease-of-use

Value for money

Customer support

Functionality

June 2017

Industry standard for document review software for good reason.

It's a solid and simple way to do ediscovery and other document reviews.

Pros

It's a generally stable review environment with a simple interface and yet a lot of functionality. The software seems to dominate the market as far as I've been exposed because of its ease of use. But it's also easy to learn initially. And as one progresses with more complex reviewing, quality control, and batching needs, the software can keep up while still providing the simple interface.

Cons

When the software is buggy it can be a real slog however. This has rarely been an issue in my experience but it has happened. And when it has happened the crashing was seemingly across the platform for users in multiple locations. I'd say that it's unlikely that it was a lack of adequate hardware supporting it because this was at a major corporation that hosts reviews frequently and in a very large scale.

Review Source: Capterra

Displaying 1 - 20 of 25 reviews