I really find this a great and easy user-friendly system, easy to teach new users.

Pros

When Hazards are spotted/identified and logged I find its very easy to close out/ track the said hazards.

Cons

The drop-down box (housekeeping, hot works)and the like could do with more options, this would cover more site topics /hazards

User friendly Chemical Inventory list with easy access to SDS

The ecoonline is a good software for keeping track of your chemical inventory list and chemical risk assessments. The customer service is easy to contact and customer friendly and seek to solve any issues you encounter.

Pros

The software is web based, so possible to log in to the Ecoonline platform wherever you are. Easy access to (relatively) updated safety data sheets and chemical risk assessments performed in ecoonline. The software is user friendly and there is no need for a chemical background to use the software. The software can be used for chemical risk assessments and to initiate risk reduction actions. It also includes the option for exposed employees (Ecoexposure). You can use the software to check your chemical inventory list against a number of laws and regulations (e.g. Candidate list) and create a number of reports.

Cons

Not all chemicals in your inventory that are listet in e.g. the Candidate list show in the search. I suspect the reason is that ecoonline search for CAS-No, and since not all suubstances included in the candidate list have a CAS-No. they will not show in the resulted search list. The new ecoonline platform has some pros and cons itself. The risk assessment is more thorough, but is more difficult to use. We still use the old ecoonline platform on the daily basis, which most often cover our needs.

ONT ChemDoc review

ChemDoc staff very helpful and respond very fast to all queries. Overall system is quite user friendly, especially for COSHH assessments. I would say it is less user friendly for process risk assessments.

Pros

The automatic extraction of data from SDS. The product search feature with SDS and COSHH assessments attached.

Cons

Would like to extract more data from SDS. Would like to be able to add the risk rating (rainbow system) into more of the customised fields, currently you have to have the standard ChemDoc table for this to happen. No email notification for managers once selected as approver for COSHH. Copying approved COSHH assessments between departments requires a new approver/sign off. The departments on ChemDoc correspond to different labs within the company which users mix between quite regularly between so quite tedious if someone wants to use for example methanol in two different labs they need to copy RA and get approval (sign off) twice. To duplicate a process RA in the copy field the name of the assessment doesn't appear just the chemicals that appear in that RA. Which makes it quite difficult to select the right RA to copy if several RAs contain the same chemical. For example, 10 risk assessments contain chloroform then chloroform is listed ten times in the duplicate tab and i dont know which is the RA i want to copy until i select one of the chloroforms and press duplicate. Be good if admins could control read and understood function. Since our departments correspond to different labs some experiments are conducted across multiple labs but to copy process RA all the chemicals in the RA need to be in both labs. Whereas, sometimes we store the chemicals in one lab then use them/formulations of them in different labs.

MSD Dunboyne Biologics review

[SENSITIVE CONTENT HIDDEN] has been super helpful and proactive to work with. Her replies to ad hoc emails are almost instant and shes been a great representative.

Pros

The automatic generation of a chemical risk assessment

Cons

Having to have different new chemical approvals for products which are the same but have different manufacturers has been difficult for us. Also its not easy to search for a chemical risk assessment unless you know for definite a chemical that's in it.

This is a must for any business

Overall my experience has been exactly what you would expect from a company who values you as a customer. Any issues I have had or questions I needed answers to has been dealt with quickly and efficiently. The team have been very supportive through the entire journey, especially [SENSITIVE CONTENT HIDDEN]

Pros

Before starting to use Engage we used to do everything on spreadsheets and word documents. This now allows easier reporting, better follow through of actions, more staff engagement and a general improvement in health and safety behaviours amongst staff. It was so easy to put in place and the on-boarding was very well organised and at a pace which suited me

Cons

The only thing I would improve would be the ability to connect with our Housing management software, but i think this is more of an issue with the software supplier rather than Engage.