Ability to gather info from guys in the field and turn it into nice-looking reports for customers and actionable knowledge for the office.

When my business needed a form built and I was tired of waiting for programmers to build stuff for us that cost a lot of money and our time trying to explain to them what we needed, then wasn't quite right because they still don't really understand our business, I decided to build one myself. I then spent a lot of time looking at different products, and most of the ones that had the core functionality I needed (the ability to automatically create PDFs) were either too annoyingly simple and couldn't make the calculations I needed or they were so complex I would have to learn a lot of programming. Thank goodness I found Forms on Fire! It's the perfect middle ground that lets me do amazing things with a little work and playing around but takes care of the basics in the background.

They have a knowledge base that is great for getting started, but often doesn't show enough examples for me to quickly understand how to make their more advanced features work. And sometimes they go ahead and release new features (yay!) without fully debugging or writing up how to use or the bugs they've already found and are working on.

Overall I'm very satisfied with the price we pay, and the ability to complete items in an app with an output report on our template.

The output template is the most important feature to us. This way we can use our existing forms, and create a report we can immediately send to a customer while still onsite.

Sometimes the customer support doesn't know what I am talking about when building the forms. Building the forms is sometimes very confusing, and very tedious. The amount of time it takes to build a form sometimes is not worth the effort over using excel. Not being able to force sync from the home page of the app is a downfall.

We were able to customize it to meet our needs of both the developers and the end users. The ability to take a few steps back was important to get the software working they way we wanted it to

The inability to change the structure of the software once we went too far down the development path.

We needed a way to capture survey information from our engineers and have that data distributed to our designers and sales people to assess the results - many of our customers are in rural areas with no internet coverage, so the ability to work off-line was critical. We use the software on a regular basis and are able to instantly update the survey forms with engineer feedback for re-use within minutes. It has helped us conform to industry documentation requirements as well as provide consistent data for our designers to work with.

Easy to use and create sophisticated data entry forms for our engineers to capture customer data. The killer feature for us is the off-line ability to capture data and then upload automatically when next connected. Customer support is amazing!

It does a whole lot more than we need, so it would be good to be able to use a simpler cut-down version

Loved the easy way to setup our workflow and the form we needed and the easy way of finding our data

I really don´t have many cons for the type of tool that forms on fire presents itstelf. it does what it says

No sure, I just test it on a trial version and still on evaluation

easy to implement, low code or no code, streamlining processes

No sure, I just test it on a trial version and still on evaluation

Has been excellent. For those familiar with Microsoft Excel the learning curve is gentle and the more one works in the system the more opportunities arise. The support from the Forms on Fire team has been fantastic, better than any other digital platform I've used even outside this space.

The fact that the platform is a blank slate that allows for a large amount of customization is very important for our organization as it means our digital information management can match the changing circumstances of the work site. The fact as well that it is a no code platform allows for area experts in our field to engage in the development of forms without the need for an extensive IT background.

While luckily not the largest issue for us, the fact that there is a limit of 50,000 row in the data sources does mean that there can be a risk regarding large scale operations but there do seem to be some work around that we are exploring for our larger systems.

Collecting an extensive amount of information and submitting it to the CRM via REST Requests.

The level of flexibility you get in FoF is insane. You can basically create any form that will be tailored to your business needs. A variety of integration options supports this statement.

More design customizations and remote user management would make a great addition to the features set of FoF.

Overall-- 5 stars. The customer service really puts Forms on Fire over the top.

Customer support is out of this world. Quick to respond and available to help. Forms on Fire is amazing for our company because we are so spread out, and many of our employees do not have access to a printer when they need it. This enables us to get data from our field guys, and they never have to leave the field to do it.

I had a hard time with the connectors and the templates, but it is super easy after being walked through the process.

My overall experience has been great. I’ve been using Forms On Fire for almost 3 years and have no complaints!

I love how easy the app is and the different apps we have been able to build within forms on fire. It makes our day-to-day easier.

At this time I cannot think of any features that need improvement.

In one word: flexibility. Basic forms can be developed by almost anybody. More advanced forms can be developed by getting a little creative, though you may need to reach out to Forms on Fire to help implement your desired solution.

Forms on Fire can be incredibly complex, requiring users to do a lot of learning.

As a consultant serving a rapidly growing business, I needed a technology I could count on for reliability, scalability, easy configuration, and ease of maintenance. We didn't have the budget for a custom-code software project or to buy a big ERP solution. We had some internal processes and some customer-facing processes that needed to be standardized, controlled, and mobilized to improve our performance against the bottom line and to strengthen our competitive edge. After a great deal of searching, I found Forms On Fire. The incredible flexibility and power of the Forms On Fire platform gave us everything we needed at an incredibly competitive price. One of the greatest things about it is the ease with which we can make changes to and manage the solution ourselves. That was an essential requirement that we had a hard time finding elsewhere. We needed something that could operate smoothly on our mobile devices. Some of our team are using tablets, some on smartphones, and all on a mixture of Android and iOS operating systems. We needed a solution to connect reliably to two external data systems, output PDF documents , and automatically send multiple emails throughout workflow processes. In the past, such a list of requirements would have been extremely expensive to produce and would have required contracting with software developers. When I found Forms On Fire I was elated because I knew I could take care of my client successfully and that many future projects would be a breeze. My clients often see technology implementations as expensive, time-consuming and risky. Forms On Fire really came through and showed us how painless it can be. Their customer service is outstanding and it helps to have competent, responsive help only a phone call away when you're dealing with the information backbone of a business. If you have been searching for something to enable and mobilize your business, Forms On Fire is the best answer I have found. I look forward to further work with them.

We started out using FOF as a basic inspection tool but we've started to realize how powerful it is for tasks such as inventory management. Equally impressive is the ability to generate, email and file really nice templated documents in under a minute.

We've used this software for everything from general inspections to land assessments. Except for a few advanced features the software is exceptionally easy to use and I've always received great customer service if I get stuck on something. Offline data capture and offline printing are really powerful features.

Not much to dislike. It's a bit tough to get your head around some of the data-source read/write functions....but again their customer-service makes up for it whenever you encounter an issue.

I love how easy it is to fill out the forms and the ability to add new forms as needed

In ability to delete a form in the field if you needed to

Ease of doing forms online in the field

Once you learn the program it is easy to use. The setup is easy to use with tablets in the field.

There is a learning curve on creating the forms. When there is an error in your form it is not always easy to trace back. I also think that the program is the most glitchy when I am creating a large form.