I has been a good experience, everyday though you find a way to improve it and it's usually a simple change. The more you and your staff use it, the better feed back you'll get to make the right changes, and in turn improve your efficiency.

It was easy to configure, the training proovided was great, and we have it integrated into out payroll and purchase order system.

For building reports or dashboards or views, you cannot use table data.

Overall we've been happy with the experience with Lighthouse, the Team has been great to deal with and like I have mentioned before, their drive to try and meet our needs has been why we've stayed. Hoping to stay with Lighthouse for the additional of more form creation and integration but will have to see what changes are to be made and the timeline if any.

Front end of Lighthouse is easy for employees to use. Being able to edit the forms on the go without needing to submit any sort of request, keeps the flow going in the field. The constant and prompt support from the Lighthouse Team was a huge part of why we kept the application going. They were able to work side by side with us to ensure the product met our needs and give options where features were limited.

Limited on features for potential growth. We have an on-going feature request list and hopefully in the near future will be added. Lighthouse currently provides what we need for the mean time but if no change or upgrades to the current system down the road, we may look into other options. The lack of integration from the app to the web browser version.

I dont really have many negative things to say. I really enjoy the program and I can make any adjustments I want, when I want.

The ease of use. I can customize and add as many forms as I want and they are really easy to create.

Not having the emails after forms are submitted in a PDF format with signatures, is my biggest con and only one really. The price is a little higher than some other companies out there. It would be nice to have an easier way of deleting multiple forms rather than opening each form and deleting it one by one. It would also be nice to have the signatures for the signing of policies and other attachments actually stamped ON the actual document, however, I dont think that it would be possible.

Our company needed a filed-level technology overhaul and a way to manage the paper-tiger generated by management of safety, health and in our case, customized timesheets. Lighthouse has saved hundreds of hours and thousands, if not tens of thousands of dollars since implementation. I highly recommend Lighthouse HSE.

Lighthouse HSE has the convenience of many, many out of the box forms, dashboards, reports, etc. and also is completely customizable! Best of both worlds. Our field staff found Lighthouse to be easy-to-use, and because it is customizable I can respond positively to their requests & needs with small but useful changes 90% of the time.

In order to make a form print-friendly it must be set up in html code. While our Lighthouse support team was crackerjack at this task, it would be nice to do it myself.

So far so good, no complaints

Once you get to understand how to implement the software, it becomes second nature and it has pretty much everything you need

Some limitations in the mobile app version which I believe will be amended in their quaterly updates

Some much time savings! The simplicity of managing a large amount of daily reporting has become so easy.

Lighthouse has completely streamlined our safety documentation. Everything is in the cloud and easily accessible by our construction foremen via their smartphone or tablet. All you need is an internet connection. This has eliminated the weekly chasing of hard copies of all of our documentation. The software is totally customizable and we are now implementing its use for our quality program. The lighthouse Team has been wonderful to get along with from initial setup to ongoing customer service.

I truly have very little negative feedback with this software. This is a digital system and some customers insist on a printed copy. The printing aspect can be a bit cumbersome but once it is set up with help from the service group, it is easy enough to deal with. This is nothing that would cause any real issues for the average user.

Lighthouse lets you build and database safety functions in an easy to use front end and one of the most flexible back ends I've seen to date. We have incorporated everything from in field forms, safety inspections and incident management and the system integrates perfectly with reporting and desktop widgets. More than one of our top customers has said our reporting system (lighthouse) is an impressive asset.

Out of the box products work great but they're limited and those limitations are realized quickly. It takes development time to get this product to the next level, and that means an investment in the HSE program. Plan the growth model of this product, and look at cost recovery in administration time.

My overall experience with Lighthouse HSE is very good. The staff is an absolute joy to work with. Despite a few cons, I would most definitely recommend this program to other HSE Professionals.

What I like most about Lighthouse HSE is how easy it is to learn and use. The product is very user friendly and the dashboards are not overly complicated to understand.

I found that due to the simplicity of the program, it is very limited to the type of data you can present on the dashboard. There is not as much flexibility in the programming, for example the mathematical formulas, when you want to manipulate data like you would find in Excel. I also find the report development to be a bit time consuming. It would be nice if Lighthouse HSE could auto-generate the html code allowing the end-user to simply place the controls they want on a report during the designing phase.

I can access and upload information and documentation from my cellular device while out in the field.

While conducting investigation reports the the name, address, phone number, date of birth, length of time with company does not auto populate into the form.

We have solved the tracking of all QHSE data that other systems will not allow, we can now capture and track action items and the closure of these. We have a more robust QHSE management system with the addition of the Lighthouse to our programs.

I particularly appreciate the ability to create forms and custom processes that fit our business units and allow us to follow a workflow as we see fit. I believe our end users have bought in to the system and continue to support further development and use of the system as a result of this.

It is difficult to make any kind of "cons" statement with this software. If there was anything to highlight the reporting and exporting of reporting could be improved to offer a more detailed analysis of the captured data.

The system has exceeded our expectations and it is very easy to teach new users how to maneuver and use the system, so that real time data can be reviewed, reported, and responded to as required.

Easy to use and can be customized to fit your individual company needs with a technical support group that responds well.

Like most information management systems (HSE) the reports aren't always as you would like them to be, so additional processes (e.g., Power BI) need to be used to get what you need.

Completely satisfied and would recommend this to any business considering a system to streamline their processes, provide reporting details, and provide their employees with an efficient system to make their daily activities easier and safer.

Going paperless and the buy in and participation from our field employees and our clients, because the system creates efficient digital engagement. The ability to customize and create our own business processes.

Unable to set up custom print layouts and creating systematic formulas without some professional programming experience and training.

Definitely a beneficial software when dealing with the daily inspections and notifications. The app makes safety compliance quick and easy for field staff

The sales rep support and the customization

It can be difficult to create custom forms

This was our first effort for implementing digital forms into our field environment. To be candid, we didn't know exactly what we needed, but the software has allowed us to inexpensively try

This software contains the flexibility to have an inhouse team make rapid corrections and changes. There are plenty of example forms already built out if you wanted to grab something off the shelf, but there were lots of ways to customize those forms or build your own. We've been able to create unique forms for all our subsidiaries.

There are still some elements that feel a little out of reach for someone who isn't up on the technical skills. Pieces like the print layout are difficult to develop on your own. I know there was a knowledge base, but it was a little scattered and not always intuitive to drill down to the information you were seeking.

Great resource for safety process management

Very easy to use and customize, we looked at many options and very pleased with our decision to go with Lighthouse.

We have had great support from the Lighthouse team but a training manual and resource for trouble shooting would add value.

Information stored that is readily available

It has the ability to track and combine a lot of information and it is quite user friendly. If used properly there is a lot of stored information at the touch of a button.

Some of the uploads that require printing do not have a very good print format and therefore you are required to use other programs to do the job and in turn are not capable of up loading that information into cube

We are implementing this across our entire company and have been able to use this tool for other department needs outside of HSE.

I absolutely love the flexibility of the software and it's ability to shape process around our current methods as well as designing and mapping for our future growth.

I would like to see some further development with reporting metrics. It would be very useful to have multiple sources of data for comparative analysis.

10/10

Ease of use, linked documents and share options

Sometimes forms change or are missing items without any change requests

Implementing Lighthouse HSE has been a positive process with Lighthouse staff being very accessible and helpful.

Lighthouse HSE software provides a user-friendly platform and is easy to modify and customize to align with organizational needs. We have been able to create custom processes as required.

It would be nice if print layouts were easier to configure.

Lighthouse has provided us with an excellent source of real time data and the ability to manage our company HSE system in a very efficient manner.

The accuracy and timeliness of reporting is very important during the pandemic. The system saves time and effort for our management team.

Our Covid-19 Fit for Duty program was streamlined through the use of Lighthouse. Administration, tracking and the immediate notifications have added significant value.

Some issues during set up and form information that has disappeared.

Once you get to use and understand the program, it becomes very user friendly. It has limitless potential

Its one current flaw is the mobile application for management to see dashboards but it is on the radar to be upgraded and I feel it will be even better when this is implemented

Efficient and ease to use is the most valuable feature for end-users specially when they working on offline devices. Its really efficient in this context. I found its very thoughtful tool for Health and safety users.

there is no formal user or admin guide addressing your challenges or method if you like to adopt. though customer support is always responsive.

Real time forms. we can bill and invoice before our erections crews even hit the road home. complete accountability from all staff with read receipts. you recieve an email notification when you are chimed in on a form. For me personally its great being able to ensure all field crews are doing the appropriate hazard assessments, JHA's etc, all before its too late.

Lighthouse HSE is amazing, its real time and incredibly fast! As a construction company we are able to communicate anything from Hazard Assessments to Hazard ID's all within the app. Create any customizable form that suits your company. Creates accountability within your company with their read receipts.

We have had a few minor hic- ups within the app revolving around signatures we receive from our customers and clients.

Difficult learning curve/implementation but if a lot of time and energy is put in to set up forms with regular updates they do work well as long as forms are synced

Ability to notify managers and staff (incidents, training expiration dates, etc.).

Syncing issues - it is very difficult to have field staff constantly updating forms manually. Many are not the best with technology and are not in service during business hours. This creates a lot of issues and is time consuming to mitigate.