Grepsr vs Castor EDC

RATING:

4.7

(64)

Grepsr has 64 reviews and a rating of 4.73 / 5 stars vs Castor EDC which has 130 reviews and a rating of 4.68 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.7 (64)
4.7 (130)
Ease-of-Use
5 / 5
4.5 / 5
Value for Money
4.5 / 5
4.5 / 5
Customer Support
5 / 5
5 / 5
Functionality
4.5 / 5
4.5 / 5
Last Review Written
April 9, 2024
August 2, 2022
Pros/Cons
  • Pros

  • Ease of use to submit a data request and the timely delivery of my returned data. In many cases, Grepsr has completed my deliverable faster than expected.
  • The solutions they provide suit your needs perfectly. Their service is timely, cost effective and of high quality a combination hard to find.
  • Cons

  • I was a little confused by their web portal and how it worked with the concierge service.
  • Additionally if there are any mistakes in the data set, it often takes a few days to rectify.
Read all user reviews
  • Pros

  • Impressive flexibility, ability customize forms with (almost) any imaginable feature/data flow.
  • I love how you can play around with setting up a study (test study) so you can learn and implement that best data collection process for your study. The customization is great.
  • Cons

  • Also, the randomization tab is always available, which can lead to errors because some people randomize the patient before being certain that the patient can be included in the study.
  • I had trouble changing the entered data later and there was no color change after the questions were answered.
Read all user reviews
Pricing Range
$
$
$
$
$
$
$
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos