--- title: "Medrio Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of Medrio. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Medrio is a good fit for you!" source_url: "https://www.softwareadvice.com/electronic-data-capture/medrio-profile/reviews/" page_type: "reviews" language: "en" --- [Home](https://www.softwareadvice.com/) / [Data Entry Software](https://www.softwareadvice.com/data-entry/) / [Medrio](https://www.softwareadvice.com/clinical-trial-management/medrio-profile/) / Medrio Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/clinical-trial-management/medrio-profile/) Reviews [Alternatives](https://www.softwareadvice.com/clinical-trial-management/medrio-profile/alternatives/) # Medrio User Reviews ## Reviews summary - Overall rating: 4.6/5 - Total reviews: 51 ### Secondary ratings - Ease of use: 4.7/5 - Customer support: 4.7/5 - Value for money: 4.6/5 - Functionality: 4.2/5 ### Rating distribution - 5 stars: 33 reviews (65%) - 4 stars: 17 reviews (33%) - 3 stars: 1 reviews (2%) - 2 stars: 0 reviews (0%) - 1 star: 0 reviews (0%) ## Medrio customer reviews Showing reviews 1-25 of 51 (page 1). ### The use of Medrio in the medical device, start-up community - Overall rating: 5/5 - Reviewer: Laurie H. - Verified reviewer: Yes - Industry: Medical Devices - Company size: Self-Employed - Product usage: Used other for more than 2 years - Reviewed: September 2019 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Being able to support small, start-up medical device companies in their clinical trial projects, with an EDC database platform that helps address varying needs, with short timelines, and in a cost-efficient manner is critical. The flexibility of the MEDRIO products enable me to design efficient and scalable databases to accommodate different development phases of projects from early feasibility studies through pivotal trials. I can quickly bring databases on and off-line to suit the needs of my clients, which has been a game-changer in the medical device, start-up community. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros The flexibility to design and implement EDC databases that are tailored to the needs of medical device start-up companies in an efficient and economical manner is the main aspect of Medrio that appeals to me and my clients. #### Cons Does not have some of the features (i.e. dynamic fields) found in other EDC database platforms; however, this is not a must-have feature for me. #### Reasons for choosing Medrio I choose Medrio because I can control the setup, programming, launch, and administration of the database myself. This enables large savings for my clients in both time and cost, and enables me to keep my sanity by no longer having to deal with the large, cumbersome, inefficient, and costly EDC database companies. #### Reasons for switching to Medrio I have used large EDC platforms in the past that required programming and administration by the parent company. The lead-time required for setup and administration, in addition to the poor quality of the programming, was a constant battle, and the cost associated with the delays associated with these issues was frustrating to say the least. --- ### Mad for Medrio! - Overall rating: 4/5 - Reviewer: Geralyn T. - Verified reviewer: Yes - Industry: Pharmaceuticals - Company size: 1001-5000 employees - Product usage: Used daily for more than 2 years - Reviewed: March 2019 - Review source details: This review was submitted organically. No incentive was offered My experience with Medrio has been positive to date. My calls to Medrio support have been met with great concern for my needs, has been followed up with emails/calls/zooms and even on-site training to ensure that my concerns/training needs were addressed. It is this type of care and professionalism that has given me the privilege to create long and lasting relationships with a few of the Medrio team members. They are a wonderful team! #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 3/5 #### Pros Medrio is a software system that is easy to understand, allows for fast setups of studies, provides the tools for simple builds and minimizes design complexity as well as providing full customer support. #### Cons Medrio does have some limitations in functionality. However, the Medrio Community feature can be of great assistance and the team at Medrio allow their customers to submit feature requests to enhance the Medrio products. Medrio is a team that is continuously at work to improve their products while providing ease of use, speed, efficiency and flexibility for their customer base. It is without doubt that they keep their customers in mind at all times. --- ### KNH CDM - Overall rating: 5/5 - Reviewer: karon h. - Verified reviewer: Yes - Industry: Medical Devices - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: September 2019 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. none #### Ratings breakdown - Ease of use: 3/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 3/5 #### Pros In the beginning it was a small team and they were very customer oriented, and just all around helpful with start up #### Cons Not enough reporting features or management of sites/monitors features #### Reasons for choosing Medrio Cheap and management went for saving money --- ### Medrio for the Little Guys - Overall rating: 5/5 - Reviewer: Dina D. - Industry: Research - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: October 2016 - Review source details: This review was submitted organically. No incentive was offered I'm a huge fan of Medrio! I have used other EDC systems and have also previewed some but in the end, I have always found Medrio to be the best fit for me. I think the best part about Medrio is that it is extremely user-friendly. Just about anyone can pick up the system and start using it with very little training. Most of the training needed, I think, is on the study building end. But if you are the data entry person (i.e. study sites) you can pretty much much log in and start going. Another plus is that you can get studies going pretty quickly. There is not a lot of programming that needs to be done and what does need to be programmed can be completed by any trained individual. You don't need a computer programmer to do all of the behind the scenes work. This is especially important if you work for a smaller company where you don't have so many different groups of individuals. The only negative thing I would say is that, because it is so user-friendly, it lacks some of the bells and whistles that other EDC systems have. So there are probably some features and functionality that Medrio doesn't have but I have always been able to make it work for me. If you are looking for a simple, user-friendly, high quality system, in my opinion, Medrio is what you need. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 3/5 #### Pros Simple, easy to use. #### Cons Lacks some features and functionality that other EDC systems have --- ### Easiest to use, most cost effective well-recognized EDC system on the market - Overall rating: 5/5 - Reviewer: Adam R. - Verified reviewer: Yes - Industry: Biotechnology - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: February 2020 - Review source details: This review was submitted organically. No incentive was offered Building and running many, many EDC trials for so much less than any other system and doing so in a very time-effective manner. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros It is very easy to set up and for the end-users to use. Anytime I need the system to do something that is not straightforward their help desk is able to program it and they build the feature into their next upgrade. All users can see data and reports in real-time. It is also so much less expensive than most other systems. Updating and validating the database due to protocol amendments is easy and quick. Their helpdesk is always timely to respond and answers their phone right away. #### Cons There are sometimes limited capabilities for when a trial has a unique data collection requirement, however, there has always been a workaround for when this has occurred. #### Reasons for choosing Medrio Cost effective with ease of use and great customer support which most other systems do not provide. --- ### Intuitive, easy to use software - Overall rating: 4/5 - Reviewer: sheelagh a. - Verified reviewer: Yes - Industry: Pharmaceuticals - Company size: 201-500 employees - Product usage: Used daily for more than 2 years - Reviewed: September 2019 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Phastar have a close working relationship with Medrio and our feedback on issues is already documented #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 3/5 #### Pros Ease of use for database builders and site users. It is intuitive software, well presented which facilitates training and familiarisation for users. The Medrio team are on hand to answer questions and provide support. #### Cons Interrogating data and preparation of bespoke reports. The BYO report facility has improved the situation, but it doesn't run on live data. #### Reasons for choosing Medrio Flexibility of set up, PAYG pricing --- ### Great, User-friendly System - Overall rating: 5/5 - Reviewer: Brady G. - Verified reviewer: Yes - Industry: Research - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: October 2019 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall, I'm very satisfied with the system. I've used it for over 10 years, and I've seen it continually improve each year. I really enjoy how easy and intuitive the system is. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros It is very easy to use for both the end-users (i.e. site data entry people) and the back-end programmers. It is very quick to get a database up and running. Building the database only takes a couple weeks (counting time for review cycles and UAT). Mid-study changes can be completed in as little as a day or two. #### Cons There are still a few features that some of the largest (i.e. most expensive) systems have that Medrio is missing, such as a very robust targeted SDV / Risk Based Monitoring module. In addition, it has a cumbersome re-querying method. That said, we've still used this system successfully for 700+ patient Phase III studies that included Risk-Based Monitoring, so those issues are not too limiting. --- ### Medrio Review - Overall rating: 4/5 - Reviewer: Rod M. - Verified reviewer: Yes - Industry: Biotechnology - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: September 2019 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Medrio has been a fantastic tool for us. The ease of use has allowed us to get clinical studies up and running in significantly less time than it would take with its competitors. I can't use it for every study, but I'm glad I can use it for most. Would recommend considering. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Medrio is an intuitive easy to learn and use EDC system right out of the box. Very customizable to meet most sponsors' needs. The simplicity of the system allows for lower training costs and faster build times. Great EDC choice in most situations. #### Cons Like most EDC solutions, Medrio cannot be all things to all people. Medrio does lack a number of key 'modules' and some of the modules it does have cannot handle more complex studies. What Medrio does, it does well, but as it continues to grow, it needs to continue to add to its package and keep the product at high levels. --- ### Medrio is a great product! - Overall rating: 5/5 - Reviewer: Courtnay B. - Verified reviewer: Yes - Industry: Pharmaceuticals - Company size: 201-500 employees - Product usage: Used weekly for more than 2 years - Reviewed: September 2019 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall Medrio is a great product and I enjoy using it. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Medrio is so easy to use. It allows someone without a programming background to build databases quickly and efficiently. The ability to use forms across studies without having to set up a formal library makes thing easy. I love that this software makes building a study with a very short timeline very doable. Medrio Support is TOP NOTCH! The support staff are knowledgeable and respond quickly and genuinely want to assist. I also appreciate the company's stance on taking customer feedback and requests and actively incorporating them into the product on a regular basis. #### Cons There are some bugs with Medrio but nothing that is insurmountable. The things I would have previously listed as cons are being added currently like Lab Management and others are improvements are in the works so I have no real complaints. #### Reasons for choosing Medrio We chose Medrio because it is a great product for both large and small studies and companies who have a lower budget threshold and don't need all the bells and whistles that come along with one of the "big" EDCs. --- ### Great product, great team! - Overall rating: 5/5 - Reviewer: Nicholas G. - Verified reviewer: Yes - Industry: Biotechnology - Company size: 201-500 employees - Product usage: Used daily for less than 12 months - Reviewed: May 2020 - Review source details: This review was submitted organically. No incentive was offered As a small biotech company, we needed to build our first in-house EDC systems for several upcoming studies. For our needs, Medrio has been the perfect product. Great experiences with the Medrio team all around, and I look forward to our continued partnership. #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Medrio is an incredibly intuitive system to learn, much simpler to learn than other traditional EDC systems I have used. Very efficient workflow for quickly building a clinical database, with lots of more advanced features that can be leveraged as needed. Also the cross-functional team has given positive feedback about the user interface. Onboarding was smooth and easy, thanks to a series of helpful meetings and active followup from our Medrio Project Manager. #### Cons Certain features from other EDC systems have not yet been developed in Medrio (i.e. complex custom function query logic, dynamic search list fields). However, the support team was very helpful in developing workarounds in these situations and they pro-actively seek client feedback for new features to add with future product releases. Overall, Medrio EDC is a great product and will continue to get better! --- ### Medrio is a Flexible, Versatile and Reliable EDC Partner - Overall rating: 5/5 - Reviewer: Brian H. - Verified reviewer: Yes - Industry: Biotechnology - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: September 2019 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Building in Medrio is intuitive and quick, while still providing a powerful and flexible platform. Their customer service is the best in the industry with rapid replies to all our needs. My team can always count on Medrio as a reliable and versatile solution. #### Cons We look forward to new features like local lab and integrated IRT modules --- ### A flexible, simple, easy to implement EDC software - Overall rating: 5/5 - Reviewer: Kate V. - Verified reviewer: Yes - Industry: Medical Devices - Company size: 5001-10000 employees - Product usage: Used daily for less than 12 months - Reviewed: September 2019 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Once your first study is built, it is very easy to copy and paste all your set functionality for your next study. Their support team is also top notch. Really, really helpful all the time. #### Cons Some features are a bit limited but they are continuously working on upgrades and highly value customer input. #### Reasons for choosing Medrio Ease of use, cost savings, flexibility, global support. --- ### Great little system! - Overall rating: 4/5 - Reviewer: Susan H. - Industry: Pharmaceuticals - Company size: Self-Employed - Product usage: Used daily for more than 2 years - Reviewed: February 2017 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I used Medrio for over 4 years with great success. It is easy to program, easy to use for sites and monitors. Has a great reporting tool and offers flexibility on pricing. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 3/5 - Functionality: 3/5 #### Pros ease of use, cost structure, reporting tools, lots of functionality built in with no hidden costs #### Cons not as much flexibility and added functionality as some of the bigger EDC systems. --- ### Its ok - Overall rating: 5/5 - Reviewer: Amanda N. - Verified reviewer: Yes - Industry: Research - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: December 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I use it everyday. Its easy. #### Ratings breakdown - Ease of use: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros Out of all of the research sites we use this one is one of the best. #### Cons I do not like the layout but really that is just being picky. It really is ok. --- ### Medrio Evaluaiton - Overall rating: 5/5 - Reviewer: Nathan W. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 51-200 employees - Product usage: Used weekly for less than 12 months - Reviewed: December 2019 - Review source details: This review was submitted organically. No incentive was offered We chose Medrio as a solution to our current EDC challenges with other vendors. We wanted a reliable and well developed EDC that would be well supported by technical expertise on the support side as well as guidance as we were introduced and grew familiar with the system. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The end to end customer / user / administrator support and instruction. Ease of use - building, using, and administration. #### Cons Some small features that do not impact use and have no sway on my opinion. #### Reasons for choosing Medrio Best system, chosen by consensus from all end users. --- ### This is the most user friendly, EDC system I've used. - Overall rating: 5/5 - Reviewer: Angelise S. - Verified reviewer: Yes - Industry: Research - Company size: 11-50 employees - Product usage: Used monthly for less than 12 months - Reviewed: November 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall, this is among my favorite systems to use for entering clinical research information into. All information is well organized and easily accessible. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I am able to access all of the information I need on the site and entering information into the EDC is very user friendly. IT is very easy to follow. #### Cons I found it difficult to find the printable version of the pages I entered information on. When the system was prompted to generate a file, it actually never did and I ended up having to print the webpage. --- ### Medrio - Easy to Use - Overall rating: 4/5 - Reviewer: Jessica M. - Product usage: Used unspecified for unspecified - Reviewed: April 2015 - Review source details: This review was submitted organically. No incentive was offered Medrio is an easy to use eCRF platform. Clean and simple. Easy to have updates made and deploy to a live CRF database. The look and feel of the text is a little dated looking and not the nicest appearance but the functionality of the system is good. #### Ratings breakdown - Ease of use: 4/5 - Customer support: 4/5 --- ### Medrio: Outstanding EDC software from an amazing company that cares - Overall rating: 5/5 - Reviewer: Christopher H. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: November 2019 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. What impresses me the most about Medrio is their desire to be the best... not to make money, but rather to help people. Keeping within this mission, their ability to listen and react to input from the community not only results in a more capable piece of software, but also provides a sense of ownership in all who use it. The ultimate goal for all of us: to be as fast and efficient as possible in collecting accurate and reliable data that can easily be analyzed in an effort to find treatments for those who often have very little time to wait. #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Medrio has a lot going for it. From a user's perspective, the software has excellent UX design and is extremely easy to navigate. The interface is not overwhelming like some and the data is presented in a very methodical and logical manner. This is a huge reflection on how well Medrio set up the data in the back-end. Medrio has additionally implemented superior skip logic, form rules, and custom edit check management to enhance usability. From a developer's perspective, the software allows for rapid development and efficient handling of mid-development changes. The three-tiered environment enables multiple teams to work concurrently resulting in reduced timelines and cost-savings for the client. On top of this, Medrio adds specialty features such as randomization, electronic signatures, direct data capture, lab reference ranges, and much more. In the hands of a capable developer, Medrio is a significant powerhouse in comparison to competing EDC solutions. #### Cons A good review has a balance of Pros and Cons, but honestly, there is nothing I dislike about this software. As with all systems, there are of course technical limitations here and there, but the number of issues we experience are minuscule. The real issue is that because Medrio is constantly listening to the user and as a result, improving the software and adding value, it makes it almost impossible to list any Cons about the software. --- ### Medrio in Clincal Research Trials - Overall rating: 4/5 - Reviewer: David F. - Verified reviewer: Yes - Industry: Pharmaceuticals - Company size: Self-Employed - Product usage: Used daily for more than 2 years - Reviewed: April 2020 - Review source details: This review was submitted organically. No incentive was offered I have been heavily involved in trial development on a variety of different indications for some time now. Medrio can be implemented quickly and get up and functional faster than other data management systems I have supported. Getting a trial up is really just a portion of the challenge - often the real challenge comes from how well the system can be adjusted once the initial study is live and mid-study adjustments are required. Medrio seems to be adjusting to these well without throwing up to many roadblocks and requiring significant re-work. #### Ratings breakdown - Ease of use: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Medrio is fairly easy to learn and leverage to advantage. Many of the features are useable and configurable by relatively inexperienced users - like any software once you begin to really dig in a more focused and dedicated setup person in beneficial. That said - it is powerful and allows for a great deal of design and setup flexibility with out advanced coding or programming knowledge. #### Cons There are some interface inconsistencies that require the developer to adjust to a slightly different look and feel as you move from section to section. This is to be expected as a product matures and moves forward adding features and function. I'd like to see the incorporation of a more robust Lab Normal component (this is in development and components are rolling out with each release). I have also run into a few restrictions with Skip Logic that could benefit from a slightly more robust solution. Most of the issues are minor little things like not coming back to the same page when you complete a configuration or not being to dynamically control the number of items on a page - all minor and easily adjusted to. --- ### Deploy Studies Quickly With Medrio - Overall rating: 5/5 - Reviewer: Michele H. - Verified reviewer: Yes - Industry: Medical Devices - Company size: 501-1000 employees - Product usage: Used daily for more than 2 years - Reviewed: June 2020 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I have done about twenty clinical studies with Medrio. It is easy to configure a study, design the forms, and deploy. If mid-study changes are required, they are easy to accomplish in Medrio. The customer service team is first rate. This is one of the few remaining companies where a real and qualified human answers the customer service phone or calls you back in very short order. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Medrio is feature rich with plenty of tools to configure a clinical study and develop online forms for data capture. Development is quick and intuitive. There are lots of data validation features. Custom Queries allow the developer to flag inconsistent and missing data. All changes to the data are tracked and recorded. #### Cons There are some overall reporting features (e.g. a separate listing of all data changes with the date and name of user making the change) that I would like to see, but the great thing is Medrio is very responsive to customer input. Their regular releases include improvements suggested by the user community that continue to make the product better. #### Reasons for choosing Medrio Several other products were reviewed at the time we decided on Medrio, but none of them gave us, the sponsor company, the same control and ability to make quick deployments and changes. Medrio was also extremely affordable compared to the products we reviewed and is scalable, with add-on products that enhance the electronic data capture process. --- ### Great Value in EDC - Overall rating: 5/5 - Reviewer: Stephen B. - Verified reviewer: Yes - Industry: Pharmaceuticals - Company size: 201-500 employees - Product usage: Used daily for more than 2 years - Reviewed: September 2019 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. We deal with many life science companies that have budget constrained clincal trials. There are 1000's of these studies that need, easy to use, solid EDC at affordable prices. Medrio fits this niche and then some. We have used the product for all phases and size of trials. We have many customers that require Medrio for is capabilities and budget friendly approach to EDC. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Medrio has all the features necessary to capture data for any clinical trial. They present it in an very easy to use interface that sites like to use. The design features allow for rapid setup and deployment which is key for many type of clinical studies. Make updates and changes along the way is easy and their business model if very transparent and affordable for all budgets. #### Cons The randomization capability is nice but does not handle complex study designs and trial supply management. This is an area that can be expanded. #### Reasons for choosing Medrio Multiple reasons. First the value, the offer the best value on the market. Second the quality and speed to build that we get form Medrio. Finally their business models let's us serve our core customers with the quality and performance they require without costly extra bells and whistles. --- ### Loaded with "current" features - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Pharmaceuticals - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: September 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. We have a great working relationship with Medrio and they are very accommodating with special requests #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Medrio is perfect for animal research studies and they provide fantastic customer support. Latest features added is Building your own report that makes viewing data in a summary like way very easy (without any external data manipulation needed). #### Cons The software is great and loaded with current requirements, but with that comes regular releases/patches that needs to be reviewed by means of migration or CSV validation --- ### Medrio is easy to use - Overall rating: 5/5 - Reviewer: Wesley P. - Verified reviewer: Yes - Industry: Pharmaceuticals - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: October 2019 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Medrio is an essential part of the data collection for our studies. It makes the data collection and cleaning (remotely) much more efficient than paper data collection. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Ease of use. The speed with which a study database can be set up and deployed. Also, the ease of implementing mid-study changes without affecting existing data. #### Cons Some of the configuration modules are still inconsistent in the way they look and function. Laying out case report forms could be easier. #### Reasons for choosing Medrio Customer service, value for the features, no hidden/additional fees for use, and the cleanliness of the data that gets exported. --- ### Easy to set up and end users friendly - Overall rating: 5/5 - Reviewer: Minghua G. - Verified reviewer: Yes - Industry: Medical Devices - Company size: 5001-10000 employees - Product usage: Used daily for more than 2 years - Reviewed: September 2019 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. For a simple study design, I prefer Medrio over other bigger systems that has a lot of bells and whistles I don't need. And Medrio is very end user friendly. In the past 3 years of managing the Medrio EDC database, I haven't heard any complaints from any site users that they have difficulty of using Medrio EDC. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Easy to navigate and is very user friendly. I especially love the skip logic, it saves a lot of time to create edit checks. #### Cons At the Tabular view, I have to go to either 'Home' or 'Enter Data' tab to choose a different subject within the same site. The other one is the tutorial was removed from HELP. Those tutorials are a very good for site users to refresh their memory for using Medrio. #### Reasons for choosing Medrio The skip logic and user friendly were the big sale points when we first used Medrio. --- ### Medrio - the best EDC product on the market - Overall rating: 5/5 - Reviewer: Shane C. - Verified reviewer: Yes - Industry: Pharmaceuticals - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: January 2020 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Medrio is very reliable and easy to use. It allows for quicker turnaround times on database build and database lock. The customer support team is very knowledgeable and is always quick to respond. This EDC product is very affordable in comparison to other EDC vendors, and does not nickel and dime you with hidden costs. Most importantly, Medrio listens to the needs of their customers and implements the necessary system updates. #### Cons There are a few system limitations within Medrio. Would love to see the platform improve lab integration and add an invoicing module. Having said that, Medrio is constantly updating their platform and it becomes more sophisticated after every product release. ## More reviews [Next reviews](https://www.softwareadvice.com/clinical-trial-management/medrio-profile/reviews/?page=2) --- Medrio Reviews, Pros and Cons - 2026 Software Advice