Ratings Breakdown
User Reviews Overview
Feature Ratings
Ease-of-use
4.5 / 5
Value for Money
4.5 / 5
Customer Support
4.5 / 5
Functionality
4.0 / 5
Pros
"Easy to navigate and is very user friendly. I especially love the skip logic, it saves a lot of time to create edit checks."
"Easy to navigate, visually pleasing, programming language and functionality is easy to learn"
"Medrio is drag and drop programming so very easy to use. Their customer support is excellent."
Cons
"The randomization capability is nice but does not handle complex study designs and trial supply management. This is an area that can be expanded."
"The software is great and loaded with current requirements, but with that comes regular releases/patches that needs to be reviewed by means of migration or CSV validation"
"That support is only available on US westcoast time"
Medrio Reviews
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September 2019
Stephen from Quartesian
Company Size: 201-500 employees
Industry: Pharmaceuticals
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
4.0
September 2019
Great Value in EDC
We deal with many life science companies that have budget constrained clincal trials. There are 1000's of these studies that need, easy to use, solid EDC at affordable prices. Medrio fits this niche and then some. We have used the product for all phases and size of trials. We have many customers that require Medrio for is capabilities and budget friendly approach to EDC.
Pros
Medrio has all the features necessary to capture data for any clinical trial. They present it in an very easy to use interface that sites like to use. The design features allow for rapid setup and deployment which is key for many type of clinical studies. Make updates and changes along the way is easy and their business model if very transparent and affordable for all budgets.
Cons
The randomization capability is nice but does not handle complex study designs and trial supply management. This is an area that can be expanded.
Reasons for Choosing Medrio
Multiple reasons. First the value, the offer the best value on the market. Second the quality and speed to build that we get form Medrio. Finally their business models let's us serve our core customers with the quality and performance they require without costly extra bells and whistles.
October 2019
Claude from Atlantic Research Group
Company Size: 51-200 employees
Industry: Pharmaceuticals
Time Used: Less than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
4.0
Customer support
5.0
Functionality
3.0
October 2019
Medrio for CROs
We use Medrio to capture data enter for Clinical Trials. Medrio has all the tools needed to ensure a successful submission.
Pros
Ease of use. Very easy to learn and pick up.
Cons
Limited functionality when compared to other systems.
Reasons for Choosing Medrio
Seemed like a better fit for us and our clients.
Reasons for Switching to Medrio
OpenClinica was difficult to work with.
October 2019
Kruti from Veristat inc.
Company Size: 501-1,000 employees
Industry: Research
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
5.0
Customer support
4.0
Functionality
3.0
October 2019
Medrio- Best
Pros
Extremely user friendly... System Navigation, Query resolution or data base build etc...very easy to learn
Cons
Coding Module Would be great if we can have indication/Route populating with the coding term. Will become much efficient while coding avoiding going back and forth
October 2019
Wesley from Kindred Biosciences, Inc.
Company Size: 51-200 employees
Industry: Pharmaceuticals
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
4.0
Value for money
4.0
Customer support
5.0
Functionality
5.0
October 2019
Medrio is easy to use
Medrio is an essential part of the data collection for our studies. It makes the data collection and cleaning (remotely) much more efficient than paper data collection.
Pros
Ease of use. The speed with which a study database can be set up and deployed. Also, the ease of implementing mid-study changes without affecting existing data.
Cons
Some of the configuration modules are still inconsistent in the way they look and function. Laying out case report forms could be easier.
Reasons for Choosing Medrio
Customer service, value for the features, no hidden/additional fees for use, and the cleanliness of the data that gets exported.
September 2019
Alex from Hope Biosciences
Company Size: 2-10 employees
Industry: Biotechnology
Time Used: Less than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
September 2019
Great Product
Overall our team enjoys the creation of our different databases and eCRFs with Medrio. The ease of use and the appealing concept of the system makes it worth selecting it above its competitors.
Pros
The ease of work. Almost anything you think of its doable within Medrio.
Cons
Sometimes you just need a tip, an advise on how to do or implement a small change and you're required to purchase a whole training session. It would be great if at least basic, guided information would be available through support.
Reasons for Choosing Medrio
Medrio was the most appealing and easier to work with since the very first minute. Price was negoatiable.
November 2019
Christopher from Study Builders
Company Size: 2-10 employees
Industry: Information Technology and Services
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
5.0
Customer support
5.0
Functionality
5.0
November 2019
Medrio: Outstanding EDC software from an amazing company that cares
What impresses me the most about Medrio is their desire to be the best... not to make money, but rather to help people. Keeping within this mission, their ability to listen and react to input from the community not only results in a more capable piece of software, but also provides a sense of ownership in all who use it. The ultimate goal for all of us: to be as fast and efficient as possible in collecting accurate and reliable data that can easily be analyzed in an effort to find treatments for those who often have very little time to wait.
Pros
Medrio has a lot going for it. From a user's perspective, the software has excellent UX design and is extremely easy to navigate. The interface is not overwhelming like some and the data is presented in a very methodical and logical manner. This is a huge reflection on how well Medrio set up the data in the back-end. Medrio has additionally implemented superior skip logic, form rules, and custom edit check management to enhance usability. From a developer's perspective, the software allows for rapid development and efficient handling of mid-development changes. The three-tiered environment enables multiple teams to work concurrently resulting in reduced timelines and cost-savings for the client. On top of this, Medrio adds specialty features such as randomization, electronic signatures, direct data capture, lab reference ranges, and much more. In the hands of a capable developer, Medrio is a significant powerhouse in comparison to competing EDC solutions.
Cons
A good review has a balance of Pros and Cons, but honestly, there is nothing I dislike about this software. As with all systems, there are of course technical limitations here and there, but the number of issues we experience are minuscule. The real issue is that because Medrio is constantly listening to the user and as a result, improving the software and adding value, it makes it almost impossible to list any Cons about the software.
April 2020
David from Self Employed
Company Size: 1 employee
Industry: Pharmaceuticals
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
4.0
Customer support
4.0
Functionality
4.0
April 2020
Medrio in Clincal Research Trials
I have been heavily involved in trial development on a variety of different indications for some time now. Medrio can be implemented quickly and get up and functional faster than other data management systems I have supported. Getting a trial up is really just a portion of the challenge - often the real challenge comes from how well the system can be adjusted once the initial study is live and mid-study adjustments are required. Medrio seems to be adjusting to these well without throwing up to many roadblocks and requiring significant re-work.
Pros
Medrio is fairly easy to learn and leverage to advantage. Many of the features are useable and configurable by relatively inexperienced users - like any software once you begin to really dig in a more focused and dedicated setup person in beneficial. That said - it is powerful and allows for a great deal of design and setup flexibility with out advanced coding or programming knowledge.
Cons
There are some interface inconsistencies that require the developer to adjust to a slightly different look and feel as you move from section to section. This is to be expected as a product matures and moves forward adding features and function. I'd like to see the incorporation of a more robust Lab Normal component (this is in development and components are rolling out with each release). I have also run into a few restrictions with Skip Logic that could benefit from a slightly more robust solution. Most of the issues are minor little things like not coming back to the same page when you complete a configuration or not being to dynamically control the number of items on a page - all minor and easily adjusted to.
June 2020
Michele from Quidel
Company Size: 501-1,000 employees
Industry: Medical Devices
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
4.0
June 2020
Deploy Studies Quickly With Medrio
I have done about twenty clinical studies with Medrio. It is easy to configure a study, design the forms, and deploy. If mid-study changes are required, they are easy to accomplish in Medrio. The customer service team is first rate. This is one of the few remaining companies where a real and qualified human answers the customer service phone or calls you back in very short order.
Pros
Medrio is feature rich with plenty of tools to configure a clinical study and develop online forms for data capture. Development is quick and intuitive. There are lots of data validation features. Custom Queries allow the developer to flag inconsistent and missing data. All changes to the data are tracked and recorded.
Cons
There are some overall reporting features (e.g. a separate listing of all data changes with the date and name of user making the change) that I would like to see, but the great thing is Medrio is very responsive to customer input. Their regular releases include improvements suggested by the user community that continue to make the product better.
Reasons for Choosing Medrio
Several other products were reviewed at the time we decided on Medrio, but none of them gave us, the sponsor company, the same control and ability to make quick deployments and changes. Medrio was also extremely affordable compared to the products we reviewed and is scalable, with add-on products that enhance the electronic data capture process.
September 2019
Laurie from Reedhook Consulting
Company Size: 1 employee
Industry: Medical Devices
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
4.0
Functionality
4.0
September 2019
The use of Medrio in the medical device, start-up community
Being able to support small, start-up medical device companies in their clinical trial projects, with an EDC database platform that helps address varying needs, with short timelines, and in a cost-efficient manner is critical. The flexibility of the MEDRIO products enable me to design efficient and scalable databases to accommodate different development phases of projects from early feasibility studies through pivotal trials. I can quickly bring databases on and off-line to suit the needs of my clients, which has been a game-changer in the medical device, start-up community.
Pros
The flexibility to design and implement EDC databases that are tailored to the needs of medical device start-up companies in an efficient and economical manner is the main aspect of Medrio that appeals to me and my clients.
Cons
Does not have some of the features (i.e. dynamic fields) found in other EDC database platforms; however, this is not a must-have feature for me.
Reasons for Choosing Medrio
I choose Medrio because I can control the setup, programming, launch, and administration of the database myself. This enables large savings for my clients in both time and cost, and enables me to keep my sanity by no longer having to deal with the large, cumbersome, inefficient, and costly EDC database companies.
Reasons for Switching to Medrio
I have used large EDC platforms in the past that required programming and administration by the parent company. The lead-time required for setup and administration, in addition to the poor quality of the programming, was a constant battle, and the cost associated with the delays associated with these issues was frustrating to say the least.
October 2016
Dina from Animal Clinical Investigation
Company Size: 2-10 employees
Industry: Research
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
4.0
Customer support
5.0
Functionality
3.0
October 2016
Medrio for the Little Guys
I'm a huge fan of Medrio! I have used other EDC systems and have also previewed some but in the end, I have always found Medrio to be the best fit for me. I think the best part about Medrio is that it is extremely user-friendly. Just about anyone can pick up the system and start using it with very little training. Most of the training needed, I think, is on the study building end. But if you are the data entry person (i.e. study sites) you can pretty much much log in and start going. Another plus is that you can get studies going pretty quickly. There is not a lot of programming that needs to be done and what does need to be programmed can be completed by any trained individual. You don't need a computer programmer to do all of the behind the scenes work. This is especially important if you work for a smaller company where you don't have so many different groups of individuals. The only negative thing I would say is that, because it is so user-friendly, it lacks some of the bells and whistles that other EDC systems have. So there are probably some features and functionality that Medrio doesn't have but I have always been able to make it work for me. If you are looking for a simple, user-friendly, high quality system, in my opinion, Medrio is what you need.
Pros
Simple, easy to use.
Cons
Lacks some features and functionality that other EDC systems have
March 2019
Geralyn from Altasciences
Company Size: 1,001-5,000 employees
Industry: Pharmaceuticals
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
4.0
Value for money
4.0
Customer support
4.0
Functionality
3.0
March 2019
Mad for Medrio!
My experience with Medrio has been positive to date. My calls to Medrio support have been met with great concern for my needs, has been followed up with emails/calls/zooms and even on-site training to ensure that my concerns/training needs were addressed. It is this type of care and professionalism that has given me the privilege to create long and lasting relationships with a few of the Medrio team members. They are a wonderful team!
Pros
Medrio is a software system that is easy to understand, allows for fast setups of studies, provides the tools for simple builds and minimizes design complexity as well as providing full customer support.
Cons
Medrio does have some limitations in functionality. However, the Medrio Community feature can be of great assistance and the team at Medrio allow their customers to submit feature requests to enhance the Medrio products. Medrio is a team that is continuously at work to improve their products while providing ease of use, speed, efficiency and flexibility for their customer base. It is without doubt that they keep their customers in mind at all times.
September 2019
sheelagh from Phastar
Company Size: 201-500 employees
Industry: Pharmaceuticals
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
4.0
Functionality
3.0
September 2019
Intuitive, easy to use software
Phastar have a close working relationship with Medrio and our feedback on issues is already documented
Pros
Ease of use for database builders and site users. It is intuitive software, well presented which facilitates training and familiarisation for users. The Medrio team are on hand to answer questions and provide support.
Cons
Interrogating data and preparation of bespoke reports. The BYO report facility has improved the situation, but it doesn't run on live data.
Reasons for Choosing Medrio
Flexibility of set up, PAYG pricing
February 2020
Adam from Approved
Company Size: 2-10 employees
Industry: Biotechnology
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
4.0
February 2020
Easiest to use, most cost effective well-recognized EDC system on the market
Building and running many, many EDC trials for so much less than any other system and doing so in a very time-effective manner.
Pros
It is very easy to set up and for the end-users to use. Anytime I need the system to do something that is not straightforward their help desk is able to program it and they build the feature into their next upgrade. All users can see data and reports in real-time. It is also so much less expensive than most other systems. Updating and validating the database due to protocol amendments is easy and quick. Their helpdesk is always timely to respond and answers their phone right away.
Cons
There are sometimes limited capabilities for when a trial has a unique data collection requirement, however, there has always been a workaround for when this has occurred.
Reasons for Choosing Medrio
Cost effective with ease of use and great customer support which most other systems do not provide.
October 2019
Brady from Trial Runners
Company Size: 11-50 employees
Industry: Research
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
4.0
October 2019
Great, User-friendly System
Overall, I'm very satisfied with the system. I've used it for over 10 years, and I've seen it continually improve each year. I really enjoy how easy and intuitive the system is.
Pros
It is very easy to use for both the end-users (i.e. site data entry people) and the back-end programmers. It is very quick to get a database up and running. Building the database only takes a couple weeks (counting time for review cycles and UAT). Mid-study changes can be completed in as little as a day or two.
Cons
There are still a few features that some of the largest (i.e. most expensive) systems have that Medrio is missing, such as a very robust targeted SDV / Risk Based Monitoring module. In addition, it has a cumbersome re-querying method. That said, we've still used this system successfully for 700+ patient Phase III studies that included Risk-Based Monitoring, so those issues are not too limiting.
September 2019
Rod from DFS Pharma
Company Size: 11-50 employees
Industry: Biotechnology
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
4.0
September 2019
Medrio Review
Medrio has been a fantastic tool for us. The ease of use has allowed us to get clinical studies up and running in significantly less time than it would take with its competitors. I can't use it for every study, but I'm glad I can use it for most. Would recommend considering.
Pros
Medrio is an intuitive easy to learn and use EDC system right out of the box. Very customizable to meet most sponsors' needs. The simplicity of the system allows for lower training costs and faster build times. Great EDC choice in most situations.
Cons
Like most EDC solutions, Medrio cannot be all things to all people. Medrio does lack a number of key 'modules' and some of the modules it does have cannot handle more complex studies. What Medrio does, it does well, but as it continues to grow, it needs to continue to add to its package and keep the product at high levels.
September 2019
Courtnay from Precision for Medicine, Oncology and Rare Disease
Company Size: 201-500 employees
Industry: Pharmaceuticals
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
September 2019
Medrio is a great product!
Overall Medrio is a great product and I enjoy using it.
Pros
Medrio is so easy to use. It allows someone without a programming background to build databases quickly and efficiently. The ability to use forms across studies without having to set up a formal library makes thing easy. I love that this software makes building a study with a very short timeline very doable. Medrio Support is TOP NOTCH! The support staff are knowledgeable and respond quickly and genuinely want to assist. I also appreciate the company's stance on taking customer feedback and requests and actively incorporating them into the product on a regular basis.
Cons
There are some bugs with Medrio but nothing that is insurmountable. The things I would have previously listed as cons are being added currently like Lab Management and others are improvements are in the works so I have no real complaints.
Reasons for Choosing Medrio
We chose Medrio because it is a great product for both large and small studies and companies who have a lower budget threshold and don't need all the bells and whistles that come along with one of the "big" EDCs.
May 2020
Nicholas from Sangamo Therapeutics
Company Size: 201-500 employees
Industry: Biotechnology
Time Used: Less than 12 months
Review Source: Capterra
Ease-of-use
5.0
Customer support
5.0
Functionality
4.0
May 2020
Great product, great team!
As a small biotech company, we needed to build our first in-house EDC systems for several upcoming studies. For our needs, Medrio has been the perfect product. Great experiences with the Medrio team all around, and I look forward to our continued partnership.
Pros
Medrio is an incredibly intuitive system to learn, much simpler to learn than other traditional EDC systems I have used. Very efficient workflow for quickly building a clinical database, with lots of more advanced features that can be leveraged as needed. Also the cross-functional team has given positive feedback about the user interface. Onboarding was smooth and easy, thanks to a series of helpful meetings and active followup from our Medrio Project Manager.
Cons
Certain features from other EDC systems have not yet been developed in Medrio (i.e. complex custom function query logic, dynamic search list fields). However, the support team was very helpful in developing workarounds in these situations and they pro-actively seek client feedback for new features to add with future product releases. Overall, Medrio EDC is a great product and will continue to get better!
November 2019
Thomas from VisionCare Research Ltd.
Company Size: 11-50 employees
Industry: Research
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
4.0
Value for money
4.0
Customer support
5.0
Functionality
5.0
November 2019
CRO developing and Implementing Medrio's EDC system
Pros
Using the Medrio EDC system has given us the ability as a CRO to control and customise each eCRF, create our own template forms and reduces the intial build time surpassing client expectations.
Cons
The Initial userbility of the program. Not very intuative.
Reasons for Switching to Medrio
Bioclinca build time and Cost
September 2019
Minghua from W. L. Gore & Associates
Company Size: 5,001-10,000 employees
Industry: Medical Devices
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
4.0
September 2019
Easy to set up and end users friendly
For a simple study design, I prefer Medrio over other bigger systems that has a lot of bells and whistles I don't need. And Medrio is very end user friendly. In the past 3 years of managing the Medrio EDC database, I haven't heard any complaints from any site users that they have difficulty of using Medrio EDC.
Pros
Easy to navigate and is very user friendly. I especially love the skip logic, it saves a lot of time to create edit checks.
Cons
At the Tabular view, I have to go to either 'Home' or 'Enter Data' tab to choose a different subject within the same site. The other one is the tutorial was removed from HELP. Those tutorials are a very good for site users to refresh their memory for using Medrio.
Reasons for Choosing Medrio
The skip logic and user friendly were the big sale points when we first used Medrio.
January 2020
Shane from Kindred Biosciences
Company Size: 51-200 employees
Industry: Pharmaceuticals
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
4.0
January 2020
Medrio - the best EDC product on the market
Pros
Medrio is very reliable and easy to use. It allows for quicker turnaround times on database build and database lock. The customer support team is very knowledgeable and is always quick to respond. This EDC product is very affordable in comparison to other EDC vendors, and does not nickel and dime you with hidden costs. Most importantly, Medrio listens to the needs of their customers and implements the necessary system updates.
Cons
There are a few system limitations within Medrio. Would love to see the platform improve lab integration and add an invoicing module. Having said that, Medrio is constantly updating their platform and it becomes more sophisticated after every product release.
September 2019
Glenn from University of Nottingham
Company Size: 5,001-10,000 employees
Industry: Research
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
September 2019
Excellent EDC for Clinical Trials
We have been using Medrio for Clinical Trials data capture since 2016 and found it to be probably the easiest to use and best EDC tool we have used to date and enables compliance with CFR 21 Part 11 (Annex 11). Medrio EDC is powerful yet much simpler to use than other products of a similar nature and has incredible customer support.
Pros
Fantastic Customer support Easy to design, build, configure and manage clinical trials Excellent range of reporting options Excellent trial monitoring facilities Excellent analysis options Easy for users for data entry Looks good Easy to set roles and permissions Excellent Multi-Site control Easy Mid-Study Changes and Reporting
Cons
Randomisation Options/Configurations could be better
Reasons for Choosing Medrio
Facilities Ease of Use Customer Support
October 2018
Temple from Study Builders, LLC
Company Size: 2-10 employees
Industry: Information Technology and Services
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
October 2018
Super Fast Study Builds!
Using Medrio, we are able to help our clients reach the database go-live milestone quickly, and that equates to significant cost savings for our clients.
Pros
The study configuration tools are very intuitive and well laid out, making the EDC build/validation process super quick and easy. Mid-study changes are also simple and fast to complete.
Cons
We have found that although this software doesn't have as many built in features as others may, the basic tools that are available are flexible enough to allow one to get very creative and build out features that may not be pre-built as they are in other systems. If some of those features were already built in, it would make the builds go even faster and allow for even more checks and balances that can be done within the system.
September 2019
Sandrien from Avance Clinical Pty Ltd
Company Size: 51-200 employees
Industry: Information Technology and Services
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
4.0
Value for money
4.0
Customer support
4.0
Functionality
4.0
September 2019
Long-term user
We have been using Medrio as our EDC platform since 2011 and have locked > 100 studies. We have seen some great improvements over the years as the industry changes and we are keen to see what the future holds. It really feels like we are part of their team, they listen to our feedback and we learn a lot from them.
Pros
Very flexible, user-friendly and easy to set up. Great system for our early phase studies which can be up and running in 3 weeks, including edit checks programmed in and validated.
Cons
Anything that we have any issues with gets flagged and discussed, with any possible improvements being part of their feature roadmap.
Reasons for Choosing Medrio
Pricing, flexibility, ease of use at the CRO end but also the site-users.
September 2019
Kendall from Atlantic Research Group
Company Size: 51-200 employees
Industry: Research
Time Used: Less than 12 months
Review Source: Capterra
Ease-of-use
4.0
Customer support
5.0
Functionality
4.0
September 2019
Great for basic research needs!
Overall, my experience has been favorable compared to other systems. There's room for improvement, but that's not to say that Medrio isn't a great product.
Pros
I most appreciate the simplicity of Medrio and the fact that this translates across any project within Medrio. One you learn the ins and outs of one project, you can step in at any point of another and know exactly where to find what you need.
Cons
I least like the reporting mechanisms and the dashboard. For my role as a data manager, I've noticed that some of the reporting tools either function incorrectly or don't exactly give me what I am looking for. I also would love if the querying function could be changed to allow the user to change the "reason for closing". All other things about the query can be changed by someone with access to initiate and close queries, except this function-- which is a performance metric for my department. Being able to make that change would be beneficial.
September 2019
Sally from QST Consultations, Ltd.
Company Size: 51-200 employees
Industry: Research
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
5.0
Customer support
5.0
Functionality
4.0
September 2019
Medrio Review - Great product
Medrio is very easy to work with in terms of building clinical trial databases from beginning to end. I've also heard that the end users are happy to use this product. The customer service is amazing!
Pros
My favorite feature in Medrio is the skip logic (field dynamics). This feature eliminates writing a large number of edit checks and aids the end user in data entry, as the fields they do not need to enter are hidden.
Cons
I would like if some of the design portions could be done in bulk, for instance copying forms and editing variables. The current release allows one variable to be edited at a time and can copy one form at a time.
September 2019
Susan from TG Therapeutics
Company Size: 51-200 employees
Industry: Pharmaceuticals
Time Used: Less than 12 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
September 2019
First In House EDC
To date, we have had nothing but positive experiences with Medrio. That does not mean there have not been challenges and time crunches! We had oncology specific system requests that we needed addressed by Medrio. Our needs were heard and Medrio delivered with an updated release. Separately, when problems arose post updated release, and threatened to push back our first patient in timeline, Medrio again responded with tremendous effort to investigate a deployment issue. As a result, we were able to deploy to LIVE and subjects were able to enroll in our study to receive the treatment for which they were desperately waiting!
Pros
Ease and ability to configure database in a short amount of time.
Cons
System was initially lacking some key features we find common to oncology trials. System slowness at times.
Reasons for Switching to Medrio
We wanted to take on an initiative where we brought a few of our studies in house, to have more control over the design of our (adaptive) systems.
September 2019
Kate from ResMed
Company Size: 5,001-10,000 employees
Industry: Medical Devices
Time Used: Less than 12 months
Review Source: Capterra
Ease-of-use
5.0
Customer support
5.0
Functionality
4.0
September 2019
A flexible, simple, easy to implement EDC software
Pros
Once your first study is built, it is very easy to copy and paste all your set functionality for your next study. Their support team is also top notch. Really, really helpful all the time.
Cons
Some features are a bit limited but they are continuously working on upgrades and highly value customer input.
Reasons for Choosing Medrio
Ease of use, cost savings, flexibility, global support.
September 2018
Anonymous
Company Size: 11-50 employees
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
4.0
Customer support
5.0
Functionality
5.0
September 2018
Loaded with "current" features
We have a great working relationship with Medrio and they are very accommodating with special requests
Pros
Medrio is perfect for animal research studies and they provide fantastic customer support. Latest features added is Building your own report that makes viewing data in a summary like way very easy (without any external data manipulation needed).
Cons
The software is great and loaded with current requirements, but with that comes regular releases/patches that needs to be reviewed by means of migration or CSV validation
September 2019
kathy from ARG
Company Size: 51-200 employees
Industry: Pharmaceuticals
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
4.0
Functionality
4.0
September 2019
Medrio
I love the ease of asking questions and the support folks. They really do a great job of getting back to me and helping me with my issues.
Pros
Easy to navigate, visually pleasing, programming language and functionality is easy to learn
Cons
I'd like to see more restrictions on roles for queries, I'd like to see the Codes on the coded variables show up in the edc on the form, the I'd love to see the Header Label change for the Monitor Log Report
February 2017
Susan from CDM Advisor, Ltd.
Company Size: 1 employee
Industry: Pharmaceuticals
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
4.0
Customer support
3.0
Functionality
3.0
February 2017
Great little system!
I used Medrio for over 4 years with great success. It is easy to program, easy to use for sites and monitors. Has a great reporting tool and offers flexibility on pricing.
Pros
ease of use, cost structure, reporting tools, lots of functionality built in with no hidden costs
Cons
not as much flexibility and added functionality as some of the bigger EDC systems.
December 2018
Jennifer from Linical Accelovance
Company Size: 501-1,000 employees
Industry: Pharmaceuticals
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
4.0
Customer support
5.0
Functionality
4.0
December 2018
Great EDC system
Medrio is a great EDC system to use for all types of studies from pre-clinical to post-marketing. Study Admins have the ability to design a study with complete flexibility and changes are deployed without causing downtime to the EDC system.
Pros
Easy to build and use but sites, sponsors and clinical teams. Very responsive Customer support.
Cons
Lack of EDC capabilities that other EDC systems already include (Local Lab tool, true diary collection)
September 2019
Brian from Pharmaceuticals
Company Size: 51-200 employees
Industry: Biotechnology
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
September 2019
Medrio is a Flexible, Versatile and Reliable EDC Partner
Pros
Building in Medrio is intuitive and quick, while still providing a powerful and flexible platform. Their customer service is the best in the industry with rapid replies to all our needs. My team can always count on Medrio as a reliable and versatile solution.
Cons
We look forward to new features like local lab and integrated IRT modules
April 2019
Amanda from DFS Pharma
Company Size: 2-10 employees
Industry: Research
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
5.0
Customer support
5.0
Functionality
4.0
April 2019
Medrio for Small CROs
Working with Medrio has been a wonderful experience. The ability to build a database in shorter timelines and not needing to be a programmer to build. Also, from a Data Management perspective, handling queries and data review are seamless.
Pros
Medrio is extremely user friendly and makes database building a snap.
Cons
There are still some system limitations, such as no lab norm module.
September 2019
karon from Intrinsic Therapeutics
Company Size: 51-200 employees
Industry: Medical Devices
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
3.0
Value for money
4.0
Customer support
4.0
Functionality
3.0
September 2019
KNH CDM
none
Pros
In the beginning it was a small team and they were very customer oriented, and just all around helpful with start up
Cons
Not enough reporting features or management of sites/monitors features
Reasons for Choosing Medrio
Cheap and management went for saving money
September 2019
Marilee from Atlantic Research Group
Company Size: 51-200 employees
Industry: Pharmaceuticals
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
4.0
Customer support
5.0
Functionality
5.0
September 2019
Medrio Clinical Research Software
Medrio is a responsive company that takes customer service seriously.
Pros
Medrio is drag and drop programming so very easy to use. Their customer support is excellent.
Cons
Medrio would benefit from faster new releases.
Reasons for Switching to Medrio
More robust features and better value.
October 2016
Jaco from Clindata
Company Size: 11-50 employees
Industry: Pharmaceuticals
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
4.0
Value for money
4.0
Customer support
4.0
Functionality
4.0
October 2016
Simplified Data Management
I have been using Medrio's software for the last 2 years. They have a great team to provide support and have incorporated most of our proposed requests in subsequent releases. Easy to setup a study and to train entry users. Very happy with the software.
Pros
Easy to setup.
Cons
That support is only available on US westcoast time
November 2016
Denise from ARDS/Accenture
Company Size: 10,000+ employees
Industry: Pharmaceuticals
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
4.0
November 2016
Clients are happy
Ease of use and robust functionality are a few of the prime points for any user of eClinical/EDC. Our clients tell us they are happy with both of these areas when accessing their studies. And for us as the builders and service providers we enjoy both of these features in addition to the great customer support we received.
September 2017
Susan from Triangle Biostatistics, LLC
Company Size: 11-50 employees
Industry: Pharmaceuticals
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
4.0
Customer support
4.0
Functionality
4.0
September 2017
I have used Medrio for several years across several therapeutic areas and phases.
lower cost and great functionality with ease of set-up and use.
Pros
Easy to set-up and use, great for small studies and large. The set-up is quick and can be done with little training. The coding module is a plus!
Cons
Some of the functionality could be enhanced for use with larger global studies. For example, the email alerts do not allow formatting of the email with regards to data within the EDC.
October 2019
Norvie from Honor Health
Company Size: 201-500 employees
Industry: Research
Time Used: Less than 12 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
October 2019
Robust System
Pros
I love that Medrio is very user friendly. This was my first EDC build and I couldn't ask for anything better to use and learn from.
Cons
As of right now, there is nothing that I like east about the software.
September 2019
Moses from Resolutum Global
Company Size: 2-10 employees
Industry: Pharmaceuticals
Time Used: Less than 2 years
Review Source: Capterra
Ease-of-use
4.0
Value for money
4.0
Customer support
5.0
Functionality
4.0
September 2019
Medrio EDC market positioning
Pros
Medrio EDC is easy and intuitive to set up . It's also very user friendly.
Cons
Cost positioning - The software costing is not considerate for non-profit grant based trials hence we loose business to other providers using cheap and cheerful edc systems.
Reasons for Choosing Medrio
(a) Medrio has superior functional capability (b) Responsive and accommodating account managers.
December 2018
Amanda from Distinctive Strategies & Leadership
Company Size: 2-10 employees
Industry: Research
Time Used: Less than 12 months
Review Source: Capterra
Ease-of-use
5.0
Customer support
4.0
Functionality
5.0
December 2018
Its ok
I use it everyday. Its easy.
Pros
Out of all of the research sites we use this one is one of the best.
Cons
I do not like the layout but really that is just being picky. It really is ok.
March 2021
Lilyana from Parexel
Company Size: 10,000+ employees
Industry: Pharmaceuticals
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
4.0
Functionality
4.0
March 2021
Great Tool Beyond Data Managers
I really enjoy it and am very happy my company uses Medrio often.
Pros
In my industry, this software is mostly used by data management to build databases and store data for clinical trials. This software is very easy to share, download, and view data even for those who aren't familiar with programming and database structures.
Cons
This software can sometimes be limited in its capabilities, at first glance. But this is highly reconciled by their wonderful and helpful customer service who always try to accommodate needs of the clients.
December 2019
Nathan from HonorHeatlh
Company Size: 51-200 employees
Industry: Hospital & Health Care
Time Used: Less than 12 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
December 2019
Medrio Evaluaiton
We chose Medrio as a solution to our current EDC challenges with other vendors. We wanted a reliable and well developed EDC that would be well supported by technical expertise on the support side as well as guidance as we were introduced and grew familiar with the system.
Pros
The end to end customer / user / administrator support and instruction. Ease of use - building, using, and administration.
Cons
Some small features that do not impact use and have no sway on my opinion.
Reasons for Choosing Medrio
Best system, chosen by consensus from all end users.
October 2016
Kasia from Morley Research Consortium
Time Used: Free Trial
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
October 2016
Excellent EDC application
We've been using Medrio's EDC application for several clinical trials for the past two years. People with no programming background can begin configuring eCRFs after receiving just a few hours of training. It just takes a bit of practice and before you know it, you feel like a pro! The application is powerful and the configurable front-end edit checks will help data stay clean from trial initiation to close out. The product is fantastic and just as importantly, the customer service is phenomenal. I've always had great experiences with anyone I've contacted at Medrio. They have always been helpful and my requests have always been taken care of promptly. I couldn't ask for a better vendor experience! Thanks Medrio!!
October 2016
Carolyn from ARG
Company Size: 51-200 employees
Industry: Hospital & Health Care
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
4.0
October 2016
Newbee Loves Medrio!
I am not new to clinical trial software but I am new to Medrio. I was quite happy with the training provided and the ease of use in navigating to forms. It seems to easy to build but I haven't had that experience yet. Good Product.
Pros
Ease in navigation
Cons
Colors
November 2018
Jon from Aspen Clinical Research
Company Size: 11-50 employees
Industry: Pharmaceuticals
Time Used: Less than 12 months
Review Source: Capterra
Ease-of-use
3.0
Functionality
4.0
November 2018
Too much like an EDC system (from the old days)
Pros
The data points you are able to include are remarkable and easy to identify for users
Cons
Dislike the difficulty in use for some of our staff who claim it is TOO much like an old school EDC system
November 2018
Angelise from Rush University Medical Center
Company Size: 11-50 employees
Industry: Research
Time Used: Less than 12 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
November 2018
This is the most user friendly, EDC system I've used.
Overall, this is among my favorite systems to use for entering clinical research information into. All information is well organized and easily accessible.
Pros
I am able to access all of the information I need on the site and entering information into the EDC is very user friendly. IT is very easy to follow.
Cons
I found it difficult to find the printable version of the pages I entered information on. When the system was prompted to generate a file, it actually never did and I ended up having to print the webpage.
April 2015
Jose from Apollo
Time Used: Free Trial
Review Source: Capterra
Ease-of-use
5.0
Customer support
5.0
April 2015
Highly recommended
I have been using Medrio for several years now to capture data for my clinical studies and have been very satisfied with the product. It has excellent customer service...extremely responsive. The product itself is one of easiest to use that I have seen both from a building and an end user perspective. This is why I continue to use Medrio for all my studies.
April 2015
Jessica from Collaborative Clinical Consulting
Time Used: Free Trial
Review Source: Capterra
Ease-of-use
4.0
Customer support
4.0
April 2015
Medrio - Easy to Use
Medrio is an easy to use eCRF platform. Clean and simple. Easy to have updates made and deploy to a live CRF database. The look and feel of the text is a little dated looking and not the nicest appearance but the functionality of the system is good.
April 2015
Michael from Hollister Incorporated
Time Used: Free Trial
Review Source: Capterra
Ease-of-use
4.0
Customer support
5.0
April 2015
Flexible software, exceptional customer service.
With Medrio and the help of some Medrio-recommended contractors, we were able to start our first study utilizing EDC within a matter of weeks. Now we are able to leverage previous studies to truly achieve eClinical overnight. Highly recommended!