About Adobe Sign

Adobe Document Cloud is a document management solution designed to help businesses create, edit and store reports, proposals and other documents in PDF format. The platform enables organizations to convert various documents including Microsoft Office, Word, Excel and JPG images into PDF.

Adobe Document Cloud lets professionals create custom workflows to handle sharing, reviewing and signing of PDF documents. The solution offers various features such as document compression, data export, data sorting, file preview, search capabilities and more. Additionally, managers can secure documents using passwords and define role-based permissions to ensure security against unauthorized access.

Adobe Document Cloud allows teams to de...


Read More

Supported Operating System(s):

Web browser (OS agnostic)

506 Reviews of Adobe Sign

Average User Ratings

Overall

4.53 / 5 stars

Ease-of-use

4.5

Value for money

4.0

Customer support

4.5

Functionality

4.5

Ratings Snapshot

5 stars

(278)

278

4 stars

(138)

138

3 stars

(23)

23

2 stars

(5)

5

1 stars

(3)

3

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 506 results

February 2021

Elliott from HummingWords

Verified Reviewer

Company Size: 1 employee

Industry: Design

Time Used: More than 2 years

Review Source: GetApp


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

February 2021

Sign, sealed, delivered

Pros

The basic function of this program, signing a document or creating a signable document can be done securely. The potential uses for this if integrated into a type of blockchain technology are numerous and could help change the way people and business's do business, the way medical records are stored, sent to and from patient to doctor to different doctors, or to reduce people's ability to evade taxes (yup bake a few).

Cons

I don't like that you can't just buy this app but we'll played Adobe...

Reasons for Choosing Adobe Sign

I chose Adobe sign over DocuSign because it had a desktop version and wasn't just limited to online use.

April 2021

Anonymous

Verified Reviewer

Company Size: 11-50 employees

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Functionality

5.0

April 2021

Modernity and Ease

Overall, Adobe Sign has made my work process much faster and simpler and it has been truly so helpful and effective. I think there are many great features within the software so you can really make it work for you however you may need. Although pricey, the software really optimizes workflow on another level.

Pros

Adobe Sign really helps to streamline workflow because it is very effective, and easy to use. If you work with documents that need signatures at all, Adobe Sign is pretty much a must. It is very easy, and fast, to send a document off for signature and then be notified once it is signed. Adobe Sign also has a feature where the document can be sent through various approval levels and be re-routed according to a formula that you can modify—so if a document ultimately needs to be approved by three people in a hierarchical order, you can set it up in Adobe sign to be sent to the first approved and so forth. Another great feature is the ability to actually edit and draw your signature as it would look had you signed it in person, instead of just having a cursive type font.

Cons

There aren’t any major downsides to this software, I think the main downside would be that it is a little pricey so if you want to get the software for multiple people in your company it may be pushing the budget. But, the features and increased efficiency are worth the price in my opinion.

Reasons for Choosing Adobe Sign

Package deal with Adobe Acrobat since we work with PDFs a lot

April 2021

Elliot from Flaircube Ltd

Company Size: 2-10 employees

Industry: Performing Arts

Review Source: Capterra


Ease-of-use

2.0

Value for money

4.0

Customer support

1.0

Functionality

1.0

April 2021

Customer service was awful

Pros

The product can be easy to use for basic functions of just getting people to sign a document. As soon as you start needing slightly more advanced features like witness signatures, or modifying an agreement after it has been sent it becomes a nightmare.

Cons

The Adobe Sign trial was a nightmare, and the customer service has been even worse. I needed to get my documents signed by over 20 people and also witness signed too. The witness signature process was confusing at best. I then had an issue whereby I couldn’t cancel an agreement that had been sent, and it took nearly an hour on customer support for the agent to suggest using Chrome instead of Safari, and it then worked. Then, I had an issue whereby one of the signers signed incorrectly on the wrong line. I spent two and a half hours on customer support, being passed from agent to agent who had no idea what they were doing, one agent at one point took control of my screen and just kept randomly moving the mouse around the screen but not doing anything, before then passing me on to someone else who told me I didn’t have an Enterprise trial - even though I do! It then turned out that this agent actually worked for Adobe Acrobat and not Adobe Sign, and so had no idea again. Finally I spoke to an agent who told me that once someone has signed a document, it can’t be removed or changed - this is ridiculous, as people make mistakes and the fact that you can’t correct that is crazy! Finally, I had to send several separate documents to different signers and try to combine the PDFs afterwards, which again proved to be a problem because the PDFs were locked after exporting them from Adobe Sign. I should have just got people to sign hard copies from the start!

Reasons for Switching to Adobe Sign

Docusign doesn't cater for witness signatures unless you pay £3k for Enterprise.

May 2021

Mohammed from Flipboard

Verified Reviewer

Company Size: 201-500 employees

Industry: Information Technology and Services

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

4.0

Functionality

4.0

May 2021

Efficient Signing

Overall, as an Admin and a user this product has been great for our company. Our Finance and Legal especially like how easy it is for use and the highly recommend this product. As a user myself I like how the AI scans the page and knows how to guide you through the docs as if you were filling it out on paper.

Pros

I love how easy it is to go through PDFS and fill out what is needed without the hassle of using another software that makes you do most of the work.

Cons

I do feel their customer service could be faster at responding when things are not wokring or when questions arise.

Reasons for Choosing Adobe Sign

Adobe Sign has a better UI and way better relative ease of use for beginners and experts.

January 2021

Nokana from Afro Angel arts

Company Size: 1 employee

Industry: Arts and Crafts

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

January 2021

Great app

I have had a great experience with it, once I got to know where all the features are and what they are meant for.

Pros

It allows the user to have easiy access to documents, such as PDFs, CV, scripts etc Also has a great edit feature that the user can sign and edit documents with ease.

Cons

Sometimes crashes while in use, can be difficult for beginners to understand and startup loading time can be a bit slow.

Reasons for Switching to Adobe Sign

My last phone's screen froze and when I bought a new on I just decided to change.