DocuSign is a cloud-based electronic signature solution for organizations of all sizes and most industries. The platform can be used to sign various types of documents including business contracts, school permission slips, agreements and approvals.

Users can upload documents, email them to signers and specify the order in which individuals should sign. Tags can be added to indicate where the document should be signed. Signature fields can be embedded into websites and applications, as well as into documents.

The dashboard displays the status of all the documents sent for signing. Users can see which stage the document has reached in the signing process and send reminders for pending signatures. DocuSign also enables users to send and sign documents in multiple languages.

DocuSign offers a mobile application for iOS, Android and Windows devices. It is available on a monthly subscription basis that includes support via an online knowledge base and DocuSign's support community.

Dashboard
Dashboard

Dashboard

Edit information

Edit information

Upload documents

Upload documents

Personal information

Personal information

Templates

Templates

Supported Operating System(s):

Web browser (OS agnostic)



823 Reviews of DocuSign

Overall rating

4.5 / 5 stars

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Showing 1 - 20 of 823 reviews

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Barb from Nei-Turner Media Group, Inc.

Number of employees:  11-50 employees

Ease-of-use

Functionality

November 2018

Love Docusign

If you have multiple sales reps selling products, this is a great way to streamline the contract and signature process.

Pros

We love DocuSign! It is integrated into Ad Sales Genius, so that you can send your contracts and have the advertiser use Docusign to sign the agreement.

Cons

Sometimes there are minor glitches, but overall we have not had any problems.

Review Source: Capterra

Elbert from PJSC Slavuta Plant "Budfarfor" part of Geberit Group

Number of employees:  1 employee

Ease-of-use

Value for money

Customer support

Functionality

November 2018

Mobile software for electronically signs

Used for personal solutions

Pros

Easy to use, I always have in my pocket an operative software to sign documents

Cons

Very cool app for signing, easy to mobile use

Review Source: Capterra

Deidre from Valley Supply

Number of employees:  2-10 employees

Ease-of-use

Functionality

November 2018

Docusign your Documents

I have used this document both professionally and personally. Professionally this allowed me to sign documents regarding business deals, checks, etc. Personally this was used during the purchase of my first home and it was a life saver! Being able to electronically sign several documents helped me save quite a bit if money.

Pros

The ease and accessibility of this products is what makes it a great software program!

Cons

The only negative that some users may not like is the signage. If you have to sign with your mouse and not a stylus or your finger, it may look nothing like your real signature.

Review Source: Capterra
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Verified Reviewer

Number of employees:  201-500 employees

Ease-of-use

Value for money

Functionality

November 2018

Fantastic Document Sign Software

Overall I think it's a valuable software to use for document signing and I think every company should use them!

Pros

This is the easiest and most efficient document signing software that I've ever used. All the companies I've worked for have used it as well as using it in a personal setting. They point you to the areas you need to sign and create the signature closest to yours. So easy!

Cons

The only thing I can think of that I like least is when I'm signing sometimes I feel like it encourages me to skip over chunks of information to read. I think sometimes I feel rushed to sign things without looking over it.

Review Source: Capterra

MARISELA from Rise

Number of employees:  201-500 employees

Ease-of-use

Value for money

Customer support

Functionality

November 2018

Makes life easy

Pros

The best Pro with Docusign is, its easy to sign important documents without having to physically be there.

Cons

I don't have any Cons with Docusign so far.

Review Source: Capterra
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Verified Reviewer

Number of employees:  51-200 employees

Ease-of-use

Value for money

Customer support

Functionality

November 2018

Great for business and personal use

Pros

Ease of use; buying a house and signing all of the legal documents was a breeze.
Great for clients, speeds up the signing process

Cons

Security risks due to using an online signature

Review Source: Capterra

Matt from Salesforce

Number of employees:  10,000+ employees

Ease-of-use

Functionality

November 2018

I love Docusign

I'm in a sales role and have it integrated with Salesforce. It's very convenient.

Pros

I like that it makes it easy to upload a PDF into the system and place the checkboxes and signature lines wherever you want. I also like that the received does not have to have a Docusign account to sign the document.

Cons

I really like it all. It's a great tool.

Review Source: Capterra

Gavin from New Star Communications

Number of employees:  201-500 employees

Ease-of-use

Functionality

November 2018

Easy way to sign

Pros

It's easy to sign documents and it saves your signature for future uses.

Cons

If your picky about your signature than it may stress you out to make it exactly how you like it. It's not a problem with me but maybe others.

Review Source: Capterra

Kelsey from DigiCert, Inc.

Number of employees:  1,001-5,000 employees

Ease-of-use

Value for money

Customer support

Functionality

November 2018

Fussy but Functional

Our legal group processes between 20-50 documents for signature each day. Using digital signatures is MUCH faster, and we can have people sign from home or out of state or even out of country.

Pros

Autofill fields are helpful, as are the custom fields (like we've entered our company address into one to avoid constantly needing to re-type it). Ability to send multiple documents at one time to the same sender is also a top feature we love.

Cons

This is very nitpicky, but it drives me bonkers how the fields you place move the text from where they preview it, so things don't line up correctly in final versions. I've done it enough now that I can correct by placing the field slightly off (down and to the right). I can usually get pretty close.

Review Source: Capterra

J. Mickey from Underpinning and Foundation Skanska

Number of employees:  10,000+ employees

Ease-of-use

Value for money

Customer support

Functionality

November 2018

The pinnacle of Electronic document control and signatures

Overall this is still the leader in the industry as far as I'm concerned. Has small details on Image to PDF conversions but overall, this product is the best I've used.

Pros

Make document control from a centralized database extremely easy. After a simple sign-up and vetting process, your electronic signature is set.

Cons

The only thing I don't like is the use of their app. It seems amazing in theory but after working with it, uploading a piece of paper and translating it to PDF does not allow it to be used properly in adobe acrobat.

Review Source: Capterra

jorge from UHTD, LLC

Number of employees:  11-50 employees

Ease-of-use

Value for money

Customer support

Functionality

November 2018

DOCUSIGN REVIEW

great experience overall!!!!

Pros

When renewing my Comcast cable agreement they used DocuSign and it was real easy and convenient to use.

Cons

There was nothing that I disliked at all about DocuSign when I used it. It was all good.

Review Source: Capterra

Beth from World Law Group

Number of employees:  2-10 employees

Ease-of-use

Functionality

November 2018

So Simple

Pros

This software makes it so easy to get signatures on contracts without having to deal with paper (faxing). I've used DocuSign for many different applications (real estate, hotel contracts, etc.) and it's always worked very easily.

Cons

I wish the software allowed for individuals to upload their own signature. If that is a possibility, I was not aware of it.

Review Source: Capterra

Mohna from U.S. Security Associates

Number of employees:  10,000+ employees

Ease-of-use

Functionality

November 2018

Best Option for Electronic Forms

Pros

This saved me so much time and hassle! My recent project included getting forms signed by over 100 employees, all of whom I couldn't ask to come into the office to complete because they're stationed at other sites. DocuSign helped me get what I needed done without that obstacle. The employees were appreciative too.

Cons

When you create your own fill-in document from a PDF, it doesn't always end up looking clean when you see the final result. I recommend their library over creating your own.

Review Source: Capterra

kelli from Rategenius

Number of employees:  201-500 employees

Ease-of-use

Value for money

Customer support

Functionality

November 2018

Dousign

I would create a from. Get an approval and be ready to go. Its not like you can making an error using this program.

Pros

This is the best program to use especially if you need forms to send to everyone in the company and need something sign the same day .Simple and easy.

Cons

We haven't had any complaints about this program. Its self explanatory.

Review Source: Capterra

Shannon from Doximity

Number of employees:  51-200 employees

Ease-of-use

Functionality

November 2018

The absolute easiest method for signing

Pros

I have used this to sign onto a company, as well as collect signatures, and it is without a doubt the best method out there. I believe my grandparents could use it with ease! Simple, and effective.

Cons

I truly can't think of any - it comes in an email with easy to read instructions, the ease of use is fantastic.

Review Source: GetApp

Joe from North Carolina State University

Number of employees:  1 employee

Ease-of-use

Functionality

November 2018

DocuSign makes signatures a breeze

Pros

Easy and quick to use. Makes getting legal documents signed and completed much easier to do with lots of people in different locations.

Cons

It's not entirely clear how digital signatures are verified/certified so some level of trust is required.

Review Source: Capterra

Monique from Blue link associates

Number of employees:  11-50 employees

Ease-of-use

Functionality

November 2018

Easy secure digital signature

Great and easy to use in order to send your signature to another person fast, secure and reliable.

Pros

What a game changer. The ability to sign your name and initials digitally is great. In the past, you would need to fax or present to sign a document. Now, you could be driving or traveling with no other possibility to sign that important time sensitive document. Now you can!

Cons

There is nothing I did not like about this software.

Review Source: Capterra

Ashleigh from Cassidy & Mueller

Number of employees:  11-50 employees

Ease-of-use

Value for money

Customer support

Functionality

November 2018

Super Easy to use & Sign any document virtually!

DocuSign has made our law office run much more smoothly!! Love it!

Pros

It is so easy to set up and get started on the free trial! We love it as do other law firms we work with, it makes sharing documents for signatures so easy.

Cons

The cost is a little higher than a small office might be able to afford- but when you calculate the savings from delivering one piece of paper to 3 or 4 different law offices via a runner, it saves money after one use!

Review Source: Capterra

Paulina from DSST Public Schools

Number of employees:  501-1,000 employees

Ease-of-use

Functionality

November 2018

DocuSign is a great tool!

Pros

It is very easy to use and makes processes more efficient.

Cons

As far as features go, the program does exactly what it is intended to do! However, it is a little pricey.

Review Source: Capterra
LinkedIn icon
Verified Reviewer

Number of employees:  2-10 employees

Ease-of-use

Functionality

November 2018

Great and easy to use

Pros

I like that it enables us to get documents signed remotely.

Cons

Sometimes, people have a hard time figuring out how to use it. Older clients.

Review Source: Capterra

Displaying 1 - 20 of 823 reviews