Dropbox Sign

RATING:

4.72

(1033)

About Dropbox Sign

Dropbox Sign is the intuitive way to sign and request signatures securely online. Add legally valid signatures to any agreement—from new-hire offer letters to loans to sales contracts to NDAs. An award-winning user interface, robust admin controls, document tracking, and enterprise-grade security that's more secure than pen and paper methods all come default out-of-the-box. Here’s how it works: Prepare and Send Upload documents that need signing to Dropbox Sign from cloud storage or your computer. Then, drag and drop the fields you need signed. Finally, add the signer's email address and click send. Sign Signers are notified with a link to sign your document on their device. Once signed, completed agreements are immediately available for you to view in your Dropbox...

Awards and Recognition

FrontRunner 2022
Software Advice's FrontRunners report ranks top products based based on user reviews, which helps businesses find the right software.

Dropbox Sign Pricing

Free: $0 Essentials: $15/month Dropbox Professional + eSign: $24.99/month Standard: $25/user/month Premium: contact HelloSign for more details. API: starts at $75/month

Starting price: 

$15.00 per month

Free trial: 

Available

Free version: 

Available

Document upload
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Dropbox Sign Reviews

Overall Rating

4.72

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

4.5

Functionality

4.5

Showing 1 - 5 of 1,015 reviews

Tyler Jae

Company size: 201 - 500 employees

Time used: More than 2 years

Review Source: Capterra 

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

December 2021

Excellent electronic signature capture tool

User Profile

Richelle Marting

Verified reviewer

Company size: 1 employee

Industry: Legal Services

Time used: Less than 12 months

Review Source: Capterra 

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

October 2020

Excellent e-signature solution

For my minimal e-signature needs - only a few documents a month - this is the perfect solution. It's extremely easy to use for both me and even the unexperienced recipient.

Pros

Extremely easy to use, affordable, with great audit trails. It sends messages to all signatories with alerts to sign the document and reminders if the document remains unsigned after several days. All users are notified and sent a copy when the document is fully executed.

Cons

Biggest drawback for me is lack of a Microsoft Word add-in to upload/sign directly from Word instead of having to log into the website and upload. Other solutions offer this solution and it would be a great timesaver if added.

Reasons for choosing Dropbox Sign

For me, the free license of HelloSign was the reason I chose this product, along with extensive positive feedback from professionals in my industry.

Anonymous

Company size: 51-200 employees

Time used: More than 2 years

Review Source: Capterra 

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

June 2022

High Quality, Great Value, Should be The Industry Leader

Pros

Crafting what needs to be signed and where on the document is incredibly simple. In addition, sharing this document with a client who can sign seamlessly without a clunky and frustrating account creation process is a game changer. Night and day better than docusign.

Cons

Sometimes the placement of signature boxes can glitch when creating the document. I would like this to be explored and ironed out entirely if possible

Reasons for switching to Dropbox Sign

It was junk. Not only was it difficult to create documents, our clients were often times unable to make the account to sign. This is the last thing a business needs. Hellosign made this process straightforward for us that eliminated unnecessary client friction.

Response from HelloSign

Thanks so much for taking the time to share your experience. It makes a difference to folks who are new to eSignature! We'll definitely pass on this feedback about field placement to our product team. Thank you again!

Replied July 2022

Anonymous

Company size: 51-200 employees

Time used: Less than 2 years

Review Source: Capterra 

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

EASE OF USE

5

VALUE FOR MONEY

5

FUNCTIONALITY

2

October 2019

Easy, but missing essential functions.

Overall, for the cost, this product is great. If I need additional functionality, I'll pay the additional cost for another product. But, this does basically all the things I need for a fraction of the cost.

Pros

HelloSign is extremely easy to use. There's basically no training required. It's all straightforward. Items can be required or optional. Text fields, signatures, initials, etc., can be added by drag and drop. Templates can be created from any document. It's also very low cost compared to similar products.

Cons

We use HelloSign through Brokermint for real estate brokerage transactions. I wasn't able to save an e-sign document draft, then come back to finish it later. I had to either complete the document or lose it. There isn't a strike through feature, as is common with these products, so the workaround is to insert a text box over existing text and use underscores to strike it. I'm required to add a signer to every document, even if it's myself, but sometimes I just want to add a textbox and save it without needing a signature. Also, as an admin, I wanted the ability to access documents of users, but I don't think that's possible. I was only able to access documents to which I was the creator or a signer.

Reasons for switching to Dropbox Sign

We made the switch for the cost savings and because HelloSign is included in our subscription to Brokermint. It covers the basics and doesn't have that price tag.

Marc Joseph

Company size: 10,000+ employees

Industry: Consumer Services

Time used: Less than 2 years

Review Source: Capterra 

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

EASE OF USE

5

FUNCTIONALITY

5

September 2022

Hello!

10/10

Pros

I love how easy it is to navigate especially when sending contracts.

Cons

I love everything about this software. It's functionality, ease of use, and simplicity. Everything is impeccable

Response from HelloSign

Thanks for sharing your feedback Marc!

Replied September 2022

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