PDCflow

RATING:

4.7

(59)

About PDCflow

PDCflow offers secure delivery and capture of payments, esignatures and documents through the channels consumers prefer – payment portals, SMS and email. Patented Flow Technology empowers companies to connect with their customers through digital channels to collect contactless payments and esignatures, and deliver documents securely to the intended party. PDCflow helps clients boost revenue, reduce PCI scope and chargebacks, and improve customer experience. PDCflow is a highly secure digital communication and payment gateway allowing organizations to combine business transactions – esignatures, electronic document management and payments – into one simple digital workflow. With PDCflow, a company can: • send a secure Flow smart request through email, text and web cha...

PDCflow Pricing

$40.00 per month includes your first 100 Flows sent every month, Additional Flows $0.40 each, Volume Discount Available, Get a custom quote to add payments to your Flows!

Starting price: 

$40.00 per month

Free trial: 

Available

Free version: 

Not Available

Speed up esignatures on documents with reusable templates. Send to multiple signers. Add payment requests to your esignature templates.
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PDCflow Reviews

Overall Rating

4.7

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for PDCflow

1 - 5 of 59 Reviews

User Profile

Michael

Verified reviewer

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2018

Excellent customer service and prompt response. The support staff is the best.

Quick and easy.

PROS

First it does want it is supposed to do. Easy access and easy to use. My staff never has any problems in using this service

CONS

I haven't had any problems with this software. Plug it in and you are ready to go. I can't give any negative responses.

Vendor Response

Thanks Mike! We appreciate your review!

Replied June 2018

Katie

Medical Practice, 11-50 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2019

Great System

PROS

I like the use and the ease of this software! It is very easy to explain how to use to other users as well. In a digital world, it's great to have the option of emailing receipts or payment plans to patients. I like the alert that comes up that there has already been a payment on a patient account. The automatic payment plans are really nice too, for the patient to see how long it is going to take for them to pay something off, it works for the patients schedule, can start and stop a schedule at anytime and makes it affordable for patients to pay. We have a link on our website, which has been awesome!

CONS

I would like it to talk to our EMR system. It is not a big deal that we have to manually post payments, but it would be nice.

Reasons for switching to PDCflow

Easy Pay's customer service was awful, they were not willing to help and any interaction with them was very unpleasant. We didn't have many patients utilize this system either. While I appreciate the security of banking information, there were too many steps to log in to make a payment. We our in a rural area and high speed internet isn't readily available to some of our patients. PDCflow is just a secure but way more easier to use.

Vendor Response

Katie, We strive to make our products user-friendly and convenient. Thanks for letting us know how we're doing.

Replied August 2019

Julie

Used free trial

Review Source: Capterra

OVERALL RATING:

3

EASE OF USE

3

CUSTOMER SUPPORT

4

Reviewed June 2016

Limited I need to become better aquainted with it at first a little confusing

Since I am new, I need to get more familiar with this. One thing I notice is I would like more flexibility with the form when some one is filling it out for our donation tab. there needs to be a drop down menu for options of explanation on donations. When the results are sent to us its very general and makes us have to research it.

Vendor Response

We're sorry to hear that you haven't found the transition to our software as easy as we would hope. We want you to get the most out of our product. Expect a PDCflow customer success team member to reach out to you shortly so we can address your concerns.

Replied November 2017

DeMetrius

Consumer Services, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2024

PDC FLOW A++ in our book

My experience with the PDC Flow Team is always top notch

PROS

The ease of use for both our internal employees and the ease of use for our customer

CONS

I would like more branding of our company versus the PDC Flow colors and branding

Vendor Response

Thank you for the review, DeMetrius! We're happy to hear you're enjoying PDCflow's easy-to-use features. In regards to branding and colors, there are several ways to implement white labeling throughout our app. Our Customer Success team will be happy to show you what options we offer!

Replied March 2024

User Profile

Elvira

Verified reviewer

Banking, 201-500 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2018

Efficient and easy platform for accepting online payments

PROS

PDCflow is a great platform for payment processing and digital signature solutions that every business need. The best feature of PDCflow is integration ability. It is compatible with most merchant services providers. It can also be integrated with other new created platforms thanks to application programming interface. It makes PDCflow unique platform with unlimited opportunities. PDCflow have bunch of other cool features. If online payment is not possible for customers, businesses can accept payments over the telephone too. It increases customer satisfaction and business revenue. Payment recurrence is also useful feature which saves time and money. PDCflow is cloud based payment and digital signature application which makes it possible to make payment and collect signature from a mobile device. Overall I recommend PDCflow if you want to be successful in ecommerce world.

CONS

My only concern is monthly fees. It can be high if you have less products to sell and ofcourse you will get less revenue. But if your business is doing good enough then PDCflow is absolutely for you. Newbies don’t give up so early because PDCflow gives you a great opportunity by offering one month trial period.