PDCflow software


45 reviews(4.5/5)
45 reviews(4.5/5)

PDCflow offers a cloud-based digital signature solution that allows users to receive e-signatures from customers. It is suitable for businesses of all sizes across various industries including hospitals, medical billing, law firms and insurance.

PDCflow can be used by multiple users within the organization to request e-signatures. Users can create multiple templates with authorization language for different payment scenarios. PDCflow can be integrated with payment workflows and stores proof of each signature along with payment details.

PDCflow enables organizations to pull audit reports and authenticate signatures using various parameters including email addresses, mobile numbers and time and date stamps. It is compatible with tablets and mobile phones, allowing users to sign documents remotely. PDCflow offers cloud-based security and is also PCI Level 1 compliant. It also offers a mobile application for iOS devices.

PDCflow offers services on a monthly subscription basis that includes support via phone and email.

Supported Operating System(s):
Web browser (OS agnostic)

45 Reviews of PDCflow

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  • Elvira from AZER TURK BANK OJSC

    Number of employees: 201-500 employees

    August 2018

    Efficient and easy platform for accepting online payments

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    PDCflow is a great platform for payment processing and digital signature solutions that every business need. The best feature of PDCflow is integration ability. It is compatible with most merchant services providers. It can also be integrated with other new created platforms thanks to application programming interface. It makes PDCflow unique platform with unlimited opportunities. PDCflow have bunch of other cool features. If online payment is not possible for customers, businesses can accept payments over the telephone too. It increases customer satisfaction and business revenue. Payment recurrence is also useful feature which saves time and money. PDCflow is cloud based payment and digital signature application which makes it possible to make payment and collect signature from a mobile device. Overall I recommend PDCflow if you want to be successful in ecommerce world.

    Cons

    My only concern is monthly fees. It can be high if you have less products to sell and ofcourse you will get less revenue. But if your business is doing good enough then PDCflow is absolutely for you. Newbies don’t give up so early because PDCflow gives you a great opportunity by offering one month trial period.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Hunter from Continental Credit Control

    Number of employees: 11-50 employees

    August 2018

    PDCflow

    Ease-of-use
    Functionality
    Quality
    Support

    This software is integrated with DAKCS Software for collections and works well generally. Users choose the PDC screen with the DAKCS system and enter the appropriate information to process payments by telephone. Having this integrated saves a lot of time.

    Pros

    Ability to process credit card and ACH payments including recurring payments while remaining compliant with NACHA & EFTA

    Cons

    Lost track of recurring payment authorizations causing payments to fail.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Michael from MJ Altman Companies, Inc.

    June 2018

    Excellent customer service and prompt response. The support staff is the best.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Quick and easy.

    Pros

    First it does want it is supposed to do. Easy access and easy to use. My staff never has any problems in using this service

    Cons

    I haven't had any problems with this software. Plug it in and you are ready to go. I can't give any negative responses.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra

    Response: PDCflow, PDCflow

    June 2018

    Thanks Mike! We appreciate your review!

  • Satam from Mordor Intelligence

    Specialty: Other

    Number of employees: 201-500 employees

    May 2018

    A brief review of PDCFlow

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    I will encourage users to for PDCflow software when it comes to the cloud-based digital signature solution!

    Pros

    The thing that I like the most about PDCFlow software is that it is simple, efficient, and a friendly software that encourages payments and gets signatures, thus making it an easy consumer experience so that a particular business get paid faster.

    Cons

    The thing that I like the least about PDCFlow software is that sometimes it gets a bit irritating when the software does not work properly. The customer support is sometimes a bit slow when it comes to aiding in a stressful situation.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source
  • Areane from FSPMI

    Specialty: Other

    Number of employees: 51-200 employees

    April 2018

    User Friendly

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    The software is not complicated to use and very convenient and Support Team is very accommodating on our concerns

    Cons

    None so far. Keep up the great service

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source
  • Roxie from General Collection

    Number of employees: 11-50 employees

    January 2018

    We were hoping to view bank names from our customers

    Ease-of-use
    Functionality
    Quality
    Support

    I can't say there are any benefits over our last software.

    Pros

    This software is not complicated to use. The links are pretty straight forward. Customer service responds promptly

    Cons

    We can't view the name of the bank our customer uses. We would like the name of the bank to show on the receipt.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Windy from K2 Xpress Delivery

    October 2017

    I love the product but for a small business like ours, the price just a tad bit high.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Honestly, I love everything about this program. It is easy to use, the feature is simple especially if you are not a computer savvy.

    Cons

    My only problem is the price. We don't use the program that much, probably only twice a month. And the price that the company offered is just too expensive. Our company is not big. It's a start up, so to pay monthly is just too much.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Craig from Landry and Jacobs LLC

    August 2017

    My transition to PDCflow was quick and easy. Great product.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Ease of use and the customer support team. They were helpful during the transition to their software and are always available to answer questions.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Linda from Horizon West Financial, Inc.

    Number of employees: 2-10 employees

    June 2017

    Experience has been a bit of self-taught; however, Support has been responsive.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Software provides an easy tool to collect ACH payments from customers.

    Pros

    Software has several very useful tools such as the e-signature request and the option to create a recurring schedule from a one-time payment.

    Cons

    Software has areas that are not clear and require assistance from Support such as statuses of pending transactions. Also, it has been a challenge when transactions fail and we have to re-process the payment.

    Review Source: Capterra

    Response: PDCflow, PDCflow

    June 2017

    Linda, Thank you for your review! We're glad to hear you like our signature services and recurring schedule features. We want our products to help you succeed and offer self-help resources to answer simple how-to questions. However, if you feel you could benefit from further training, you're more than welcome to contact our support team to schedule additional sessions free of charge. We are always happy to discuss the intricacies of ACH payments and how our system makes that process easier. As always, please don't hesitate to contact us with any questions or concerns. The PDCflow Team

  • Weston from Retail Merchants Association, Inc

    March 2017

    Review of Status Codes

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Excellent response time and good information. Will definitely use support again when necessary. Customer support representative was very helpful.

    Review Source: Capterra
  • becky from Cross Country Collections, INC

    Number of employees: 2-10 employees

    February 2017

    love PDC4U

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Customer service are hands down some of the most awesome customer service reps ive worked with. they never make me feel dumb or slow because I (and we as in CCC) stay behind the times talking in terms of the tech world. I appreciate a business of your size working with a company of our size. I know a lot of companies wouldn't fool with us. I love your product and I'm the primary user of it. as long as things keep going as smoothly we will be staying with your company. FYI any telemarketers have to get through me to get to the representative and since I'm so very happy with your service....that almost never happens in regards to credit card software. thanks again for all you

    Pros

    easy to use, even those who aren't high tech users can master this with very little trouble

    Cons

    honestly my only problem is not being able to tab from my customer id to the username field. I swear that's my only problem now since you all fixed the number disappearing on the retry field on declined transactions.

    Review Source: Capterra
  • Laura from Grimm Collections

    January 2017

    PDC Review

    Ease-of-use
    Functionality
    Quality
    Support

    I am unsure how to rate a couple of items. The features and functionality did not provide the information we were looking for. We wanted to know the percentage of Credit Card vs Debit Card payments. I have nothing to compare the Value to.

    Review Source: Capterra
  • Greg from Delinquent Recovery, Inc.

    January 2017

    Support is always helpful and expedient.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    I addressed a problem with a card type, which was handled within a just few business hours. Also, support always does a followup to be sure the issue was resolved, which is appreciated.

    Review Source: Capterra
  • Greg from Delinquent Recovery, Inc.

    January 2017

    The PDCflow team is awesome!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Every issue has been handled promptly and effectively. The team is obviously qualified and dedicated to their customers.

    Review Source: Capterra

    Response: PDCflow, PDCflow

    January 2017

    Hello Greg, Thank you for your review. Your business and satisfaction with our products and services is important to us!

  • Ryan from Goldstone &Associates

    December 2016

    Fantastic Service

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    The representative was most helpful in our company's dilemma. She responded very quickly and demonstrated knowledge of the problem and outstanding timing in the solution as well. I am very satisfied in the support I was given by her and she reminded me how good of a decision it was to integrate our software with your company. Thank you so much for the assistance.

    Review Source: Capterra

    Response: PDCflow, PDCflow

    January 2017

    Hello Ryan, Thank you for the review! We appreciate your business.

  • Michael from Law office of George N. McCoin

    November 2016

    Better than Pitney Bowes

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    so far no complaints with either the equipment or customer service, that in itself is worth not having to deal with Pitney Bowes!

    Review Source: Capterra
  • Sherri from Tavco Credit

    November 2016

    HAPPY WITH SERVCIE OVER ALL ESPECIALLY CUSTOMER SERVICE REPS

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Reponses to issues are timely. Friendly professional service reps always willing to assist. System is user friendly.

    Review Source: Capterra
  • Jana from Altus GTS, Inc.

    November 2016

    Great customer support from Matt

    Ease-of-use
    Functionality
    Quality
    Support

    Matt emailed very quickly. When I was still confused, he called to clarify the problem and walked me through the system area where I needed explanation. It was a wonderful and successful experience. Thank you.

    Review Source: Capterra
  • Mary from Financial Collection Agency

    Number of employees: 2-10 employees

    October 2016

    Financial Collection Agency of Anchorage, Inc.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    These people are awesome to work with. great customer service and great product .. have never had to worry about banks .. that usually don't like collection agencies .. always quick to reply or help

    Pros

    easiness to use

    Cons

    don't know if I have a least

    Review Source: Capterra

    Response: PDCflow, PDCflow

    October 2016

    Hello Mary, Thank you for your review! We appreciate your business.

  • Kelly from Credit Bureau Associates

    Number of employees: 11-50 employees

    October 2016

    Great Service is a Bonus to the Great Product

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    We have used PDCFlow for over 10 years. They have anticipated our needs and have made advancements that have eased our collection processes. The credit card processing fees are reasonable, and with the added benefit of AMAZING customer service, we have found a perfect solution for our card processing.

    Pros

    The integration with our Collection Software, DAKCS and the ease of use of the online portal for the individual credit card payments.

    Cons

    Nothing at this time.

    Review Source: Capterra

    Response: PDCflow, PDCflow

    October 2016

    Thank you Kelly! We appreciate your business.

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