About PDCflow

PDCflow offers secure delivery and capture of payments, esignatures and documents through the channels consumers prefer – payment portals, SMS and email. Patented Flow Technology empowers companies to connect with their customers through digital channels to collect contactless payments and esignatures, and deliver documents securely to the intended party. PDCflow helps clients boost revenue, reduce PCI scope and chargebacks, and improve customer experience. PDCflow is a highly secure digital communication and payment gateway allowing organizations to combine business transactions – esignatures, electronic document management and payments – into one simple digital workflow. With PDCflow, a company can: • send a secure Flow smart request through email, text and web cha...

PDCflow Pricing

$40.00 per month includes your first 100 Flows sent every month, Additional Flows $0.40 each, Volume Discount Available, Get a custom quote to add payments to your Flows!

Starting price: 

$40.00 per month

Free trial: 

Not Available

Free version: 

Not Available

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PDCflow User Reviews

OVERALL RATING

SECONDARY RATINGS

Ease-of-use

4.5

Value for money

4.5

Customer support

5

Functionality

4.5

Showing 1 - 5 of 56 reviews

User Profile

Michael

Verified reviewer

Time used: More than 2 years

Review Source: Capterra

This review was submitted organically. No incentive was offered
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

June 2018

Excellent customer service and prompt response. The support staff is the best.

Quick and easy.

Pros

First it does want it is supposed to do. Easy access and easy to use. My staff never has any problems in using this service

Cons

I haven't had any problems with this software. Plug it in and you are ready to go. I can't give any negative responses.

Response from PDCflow

Thanks Mike! We appreciate your review!

Replied June 2018

Katie

Company size: 11-50 employees

Industry: Medical Practice

Time used: Less than 12 months

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

August 2019

Great System

Pros

I like the use and the ease of this software! It is very easy to explain how to use to other users as well. In a digital world, it's great to have the option of emailing receipts or payment plans to patients. I like the alert that comes up that there has already been a payment on a patient account. The automatic payment plans are really nice too, for the patient to see how long it is going to take for them to pay something off, it works for the patients schedule, can start and stop a schedule at anytime and makes it affordable for patients to pay. We have a link on our website, which has been awesome!

Cons

I would like it to talk to our EMR system. It is not a big deal that we have to manually post payments, but it would be nice.

Reasons for switching to PDCflow

Easy Pay's customer service was awful, they were not willing to help and any interaction with them was very unpleasant. We didn't have many patients utilize this system either. While I appreciate the security of banking information, there were too many steps to log in to make a payment. We our in a rural area and high speed internet isn't readily available to some of our patients. PDCflow is just a secure but way more easier to use.

Response from PDCflow

Katie, We strive to make our products user-friendly and convenient. Thanks for letting us know how we're doing.

Replied August 2019

robert

Company size: 11-50 employees

Industry: Consumer Services

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
3

Ease-of-use

out of 5
1

Value for money

out of 5
3

Customer support

out of 5
3

Functionality

out of 5

August 2019

cost

ok

Pros

The ease to which the staff can be trained

Cons

The cost of monthly billing is confusing

User Profile

Elvira

Verified reviewer

Company size: 201-500 employees

Industry: Banking

Time used: Less than 12 months

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
5

Ease-of-use

out of 5
4

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

August 2018

Efficient and easy platform for accepting online payments

Pros

PDCflow is a great platform for payment processing and digital signature solutions that every business need. The best feature of PDCflow is integration ability. It is compatible with most merchant services providers. It can also be integrated with other new created platforms thanks to application programming interface. It makes PDCflow unique platform with unlimited opportunities. PDCflow have bunch of other cool features. If online payment is not possible for customers, businesses can accept payments over the telephone too. It increases customer satisfaction and business revenue. Payment recurrence is also useful feature which saves time and money. PDCflow is cloud based payment and digital signature application which makes it possible to make payment and collect signature from a mobile device. Overall I recommend PDCflow if you want to be successful in ecommerce world.

Cons

My only concern is monthly fees. It can be high if you have less products to sell and ofcourse you will get less revenue. But if your business is doing good enough then PDCflow is absolutely for you. Newbies don’t give up so early because PDCflow gives you a great opportunity by offering one month trial period.

becky

Company size: 2-10 employees

Industry: Accounting

Time used: More than 2 years

Review Source: Capterra

5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

February 2017

love PDC4U

Customer service are hands down some of the most awesome customer service reps ive worked with. they never make me feel dumb or slow because I (and we as in CCC) stay behind the times talking in terms of the tech world. I appreciate a business of your size working with a company of our size. I know a lot of companies wouldn't fool with us. I love your product and I'm the primary user of it. as long as things keep going as smoothly we will be staying with your company. FYI any telemarketers have to get through me to get to the representative and since I'm so very happy with your service....that almost never happens in regards to credit card software. thanks again for all you

Pros

easy to use, even those who aren't high tech users can master this with very little trouble

Cons

honestly my only problem is not being able to tab from my customer id to the username field. I swear that's my only problem now since you all fixed the number disappearing on the retry field on declined transactions.

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