About PDCflow

PDCflow offers a cloud-based digital signature solution that allows users to receive e-signatures from customers. It is suitable for businesses of all sizes across various industries including hospitals, medical billing, law firms and insurance.

PDCflow can be used by multiple users within the organization to request e-signatures. Users can create multiple templates with authorization language for different payment scenarios. PDCflow can be integrated with payment workflows and stores proof of each signature along with payment details.

PDCflow enables organizations to pull audit reports and authenticate signatures using various parameters including email addresses, mobile numbers and time and date stamps. It is compatible with tablets and mobile phone...


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Supported Operating System(s):

Web browser (OS agnostic)

55 Reviews of PDCflow

Average User Ratings

Overall

4.64 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

5.0

Functionality

4.5

Ratings Snapshot

5 stars

(37)

37

4 stars

(16)

16

3 stars

(2)

2

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 55 results

June 2018

Michael from MJ Altman Companies, Inc.

Verified Reviewer

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

June 2018

Excellent customer service and prompt response. The support staff is the best.

Quick and easy.

Pros

First it does want it is supposed to do. Easy access and easy to use. My staff never has any problems in using this service

Cons

I haven't had any problems with this software. Plug it in and you are ready to go. I can't give any negative responses.

Response from PDCflow

Replied June 2018

Thanks Mike! We appreciate your review!

August 2019

Katie from Dale L Deahn, MD

Company Size: 11-50 employees

Industry: Medical Practice

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

August 2019

Great System

Pros

I like the use and the ease of this software! It is very easy to explain how to use to other users as well. In a digital world, it's great to have the option of emailing receipts or payment plans to patients. I like the alert that comes up that there has already been a payment on a patient account. The automatic payment plans are really nice too, for the patient to see how long it is going to take for them to pay something off, it works for the patients schedule, can start and stop a schedule at anytime and makes it affordable for patients to pay. We have a link on our website, which has been awesome!

Cons

I would like it to talk to our EMR system. It is not a big deal that we have to manually post payments, but it would be nice.

Response from PDCflow

Replied August 2019

Katie, We strive to make our products user-friendly and convenient. Thanks for letting us know how we're doing.

August 2019

robert from rrs

Company Size: 11-50 employees

Industry: Consumer Services

Review Source: Capterra


Ease-of-use

3.0

Value for money

1.0

Customer support

3.0

Functionality

3.0

August 2019

cost

ok

Pros

The ease to which the staff can be trained

Cons

The cost of monthly billing is confusing

August 2018

Elvira from AZER TURK BANK OJSC

Verified Reviewer

Company Size: 201-500 employees

Industry: Banking

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

5.0

Functionality

5.0

August 2018

Efficient and easy platform for accepting online payments

Pros

PDCflow is a great platform for payment processing and digital signature solutions that every business need. The best feature of PDCflow is integration ability. It is compatible with most merchant services providers. It can also be integrated with other new created platforms thanks to application programming interface. It makes PDCflow unique platform with unlimited opportunities. PDCflow have bunch of other cool features. If online payment is not possible for customers, businesses can accept payments over the telephone too. It increases customer satisfaction and business revenue. Payment recurrence is also useful feature which saves time and money. PDCflow is cloud based payment and digital signature application which makes it possible to make payment and collect signature from a mobile device. Overall I recommend PDCflow if you want to be successful in ecommerce world.

Cons

My only concern is monthly fees. It can be high if you have less products to sell and ofcourse you will get less revenue. But if your business is doing good enough then PDCflow is absolutely for you. Newbies don’t give up so early because PDCflow gives you a great opportunity by offering one month trial period.

February 2017

becky from Cross Country Collections, INC

Company Size: 2-10 employees

Industry: Accounting

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

February 2017

love PDC4U

Customer service are hands down some of the most awesome customer service reps ive worked with. they never make me feel dumb or slow because I (and we as in CCC) stay behind the times talking in terms of the tech world. I appreciate a business of your size working with a company of our size. I know a lot of companies wouldn't fool with us. I love your product and I'm the primary user of it. as long as things keep going as smoothly we will be staying with your company. FYI any telemarketers have to get through me to get to the representative and since I'm so very happy with your service....that almost never happens in regards to credit card software. thanks again for all you

Pros

easy to use, even those who aren't high tech users can master this with very little trouble

Cons

honestly my only problem is not being able to tab from my customer id to the username field. I swear that's my only problem now since you all fixed the number disappearing on the retry field on declined transactions.