RMail Software


 

RMail is a cloud-based email and electronic signature solution that offers email tracking, encryption of sensitive emails and email-enabled signatures. It is suitable for small to midsize business in industries such as law, insurance, health care, real estate, telecom and government.

RMail allows users to upload unsigned documents, and recipients can sign and return them from within their own email clients using a click-to-sign feature. Multiple people can e-sign attached documents.

Organizations can track emails and access information about email delivery and receipt, including timestamped open reports. Receipts are generated for each sent email which capture when a message was sent, when it was received, opened, signed and returned, as well as message content.  

RMail can be integrated with Gmail and Outlook. It is available on a per user per month basis, and plans are tiered based on the number of users and the number of messages sent monthly.

 

RMail - Walkthrough
 
  • RMail - Walkthrough
    Walkthrough
Supported Operating System(s):
Web browser (OS agnostic)

20 Reviews of RMail

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October 2017

October 2017

Efficient Way to Track & Show Email Delivery

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
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Product Quality
Quality
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Pros

Great way to show that email was in fact sent to known addresses when we are needing such for parties that do not have an address, or are refusing to provide such.

Cons

Bit difficult to get parties to understand proof on this and the reports showing such could be better detailed in layout, but the info is great.

Review Source: Capterra
 

john from Citywide Parking Ticket Service, Inc.
Number of employees: 2-10 employees Employees number: 2-10 employees

September 2016

September 2016

A Solid Solution

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
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Quality
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Support

Proof of delivery and proof that our emails have been read is mandatory for email billing of time sensitive hearing results.

Pros

Ease of use and dependability.

Cons

can't think of any dislikes

Review Source: Capterra
 

Richard from East Bay IT
Number of employees: 2-10 employees Employees number: 2-10 employees

August 2016

August 2016

Best Ever Seen

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
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Quality
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Value
Support

Very easy to install and use. If you need to send documents with a receipt, you need this software.

Review Source: Capterra
 

Elan from The Weinreb Law Firm, PLLC
Number of employees: 2-10 employees Employees number: 2-10 employees

August 2016

August 2016

Wonderful, Secure E-mail Service

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

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Quality
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Support

Staff is responsive to any concerns, and tracking of e-mails works well. Pricing for the year is not bad. Overall, I've had an excellent experience with RMail.

Pros

Ease of use.

Cons

Recipients have difficulty opening encrypted messages (i.e., sometimes encryption does not work as well as it should).

Advice to Others

None.

Review Source: Capterra
 

Jeffrey from Life Storage
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

August 2016

August 2016

Valuable service, great return on investment

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

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Quality
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We send legal notices in states where allowed using RPost and have not only seen a great return on investment with the savings in postage but an increase in customer repsonse to those notices when compared to USPS.

Pros

Very easy to integrate into our systems and software

Cons

None

Advice to Others

Keep up to date on states that allow legal notices by email and switch to RPost ASAP.

Review Source: Capterra
 

Ira from Ira D. Karmelin, Attorney & Counselor at Law
Number of employees: 2-10 employees Employees number: 2-10 employees

August 2016

August 2016

Proof Beyond a Reasonable Doubt

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

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Quality
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Support

While my word is taken at face value, it's always better to have confirmatory proof that I did as I said. Additionally, RPost/RMail proves that the e-mail was delivered and opened, not just sent.

Pros

As the title says, it's proof beyond and to the exclusion of every reasonable doubt.

Cons

In sending e-mails you are able to list the client the e-mail is being sent for, but once that case is closed, you cannot remove the client from the list of clients.

Review Source: Capterra
 

Jon from Butcher Robinson & Staples International Limited
Number of employees: 11-50 employees Employees number: 11-50 employees

August 2016

August 2016

Email with confidence

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

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Quality
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Support

Proof of delivery and encoded transmission is essential for some documents, RPost does this with a couple of clicks. No fuss, easy to use from MS Outlook, good reports of use. As soon as you work with it you have confidence in the product and the dedicated team behind it.

Pros

Easy to load, manage and use.

Cons

Some receivers need to 'white lable' the sender, but this is easily dealt with.

Advice to Others

It is a product for those sending/receiving important documents and data securely, giving peace of mind and security. The MD/Head of sales is more likely to be interested than the head of IT.

Review Source: Capterra
 

Hal from X-tra Storage Inc.
Number of employees: 2-10 employees Employees number: 2-10 employees

August 2016

August 2016

Easy to use, effective and legally acceptable!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
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Quality
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I own a self storage facility in PA and have used RPost for several years. PA regulations allow communication with occupants via email if noted in lease. RPost is integrated into our operating software, Sitelink, and facilitates collection activities as well serving legal notification of exercising our lien rights and scheduling auctions to collect past due amounts. It is extremely easy to use in that venue as well as to use it in sending out other emails through Outlook.

Pros

Ease of use, effectiveness and affordability.

Cons

Can not think of one.

Advice to Others

Great customer support, although I have only had to use twice.

Review Source: Capterra
 

Nick from BGi.uk
Number of employees: 11-50 employees Employees number: 11-50 employees

August 2016

August 2016

Registered Mail - worth while or not?

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
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Quality
Value for Money
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Support

The capabilities of the service meet all our requirements to evidence despatch of documents to and receipt of those documents by clients. The added facilities are proving increasingly valuable as we learn how best to adopt and adapt them for our business

Pros

Simple effectiveness

Cons

I really haven't come across any negatives. We have been using the system for over two years.

Advice to Others

Take care when filing the receipts. The system is great - but better still if you keep a receipt in an easily recoverable file.

Review Source: Capterra
 

Nick from BGi.uk
Number of employees: 11-50 employees Employees number: 11-50 employees

August 2016

August 2016

Registered Mail - worth while or not?

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

The capabilities of the service meet all our requirements to evidence despatch of documents to and receipt of those documents by clients. The added facilities are proving increasingly valuable as we learn how best to adopt and adapt them for our business

Pros

Simple effectiveness

Cons

I really haven't come across any negatives. We have been using the system for over two years.

Advice to Others

Take care when filing the receipts. The system is great - but better still if you keep a receipt in an easily recoverable file.

Review Source: Capterra
 

Brian from Bilhartz Desert Insurance Agency
Number of employees: 11-50 employees Employees number: 11-50 employees

August 2016

August 2016

Do your homework first, RMail does it all!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
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Quality
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I work in the insurance business and handle PHI/PII. I had been searching for a product that would allow me and my agents to be able to remain compliant but not break the bank! I tried others and found the functionality to be very cumbersome and they would only encrypt the attachment and not the actual email. I met an RPost/RMail representative at a health care symposium and I haven't regretted it one bit!

Pros

It's easy to use and even specify what parts of the email you'd like to encrypt. One bonus feature I was not made aware of is that you can also send large-file (up to 500MB) emails through my RMail account and even have the ability for signing contracts! All of this for a price that is less than half of a competitor that only encrypts the attachment!

Cons

None to list.

Review Source: Capterra
 

Lydia from Huntington Reproductive Center
Number of employees: 201-500 employees Employees number: 201-500 employees

August 2016

August 2016

My experience with RPost

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

for such big company and many clients, it seems a little bit less experience to support the company with virtual desktop environment or they forget what kind of platform their clients use. besides that, supports are nice and willing to help. the only draw back is time zone difference. We are based on west coast, we have to work on east coast schedule.

Pros

1. Easy to use
2. enough functions to satisfy different business needs.
3. Having addon built into Outlook is so convenient.

Cons

1. Support time: only limited to east coast time last time i checked. if it has been changed, I apologize. you can cross out this item.
2. sending "registered" email depends on user alone. if user forgot, then whole purpose to have RPost is waste. Need to have backup plan.
3. no mobile apps to associate with outlook (exchange) on mobile devices.

Advice to Others

though Rpost has partner to work with as backup for those emails should be used as registered, but for the price, i think RPost should find a package which will combine the backup plan and mobile apps for exchange/outlook users for them to keep the email thread going.

Review Source: Capterra
 

Mike from Mountain Empire Older Citizens, Inc.
Number of employees: 201-500 employees Employees number: 201-500 employees

August 2016

August 2016

Email Security at an Affordable Price

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
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After HIPPA we had to tighten up our thinking about security, particularly email security. Affordable solutions were in short supply if you did not run your own in-house email server- which being small, we did not. After much research, found RMail and tested it in our environment. Worked great!

Pros

Can take one of the pre-programmed easy settings, which enforces encryption and passwords, without the users intervention.

Cons

That I didn't find it years earlier.

Advice to Others

If you are not running a large in-house IT operation or don't have your own email servers (we are hosted, for example), check into RMail.

Review Source: Capterra
 

Richard from POLITIC
Number of employees: 2-10 employees Employees number: 2-10 employees

August 2016

August 2016

No Excuses

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

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Product Quality
Quality
Value for Money
Value
Support

There are several things that I could comment on regarding RMail, but I believe there is one thing that all users have in common. Once it is sent to the recipient, that is the end of it. No one can come back later and say they never got it. This is the real hallmark of the product. it strips recipients of excuses. if it is sent...it is received.; it is just that simple.

Review Source: Capterra
 

Wendy from Bradford County
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

August 2016

August 2016

Email Encryption for Local Government

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
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Quality
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We were looking for email encryption that would be easy for our employees to use and also be easy for the recipient to use. After testing a few, we decided on RMail.

Pros

Easy to use for both sender and recipient.
Reasonable price.
HIPAA compliant.

Cons

You can't manage your own users, you have to email the company to have users added or removed.

Advice to Others

Most of our users use Rmail through Outlook but there is also a web version that can be used by people that don't have Outlook.

Review Source: Capterra
 

Gary from GDD Inc
Number of employees: 2-10 employees Employees number: 2-10 employees

August 2016

August 2016

RPost usage in insurance agency

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

We have been using RPost for several years. The E-signature, verification of delivery and encryption have aided our agency since we are paperless and documentation is a must.

Pros

Easy to use. Have not had an issue with customers using the E-signature or encryption feature. The verification of delivery has saved us several times in providing proof an email was delivered to a company or client.

Cons

Not integrated in our agency management system. Some issues when sending large files.

Review Source: Capterra
 

Jack from UFCW Midwest Benefit Funds
Number of employees: 11-50 employees Employees number: 11-50 employees

August 2016

August 2016

Just what I needed.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

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Quality
Value for Money
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Support

In today's world of privacy (HIPAA), you can never be too careful in your correspondence. Anytime you can add another layer of protection, you're better off going that extra mile.

Pros

Encryption is key to privacy.

Cons

n/a

Review Source: Capterra
 

Joe from Baker Nicholson, LLP
Number of employees: 2-10 employees Employees number: 2-10 employees

August 2016

August 2016

RMAIL FOR EMAILS

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
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Product Quality
Quality
Value for Money
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Support

In the few registered emails that I have utilized it has been a very friendly user for me and really easy to get the authentication return.

Pros

Quick and friendly-user

Cons

Only if I copy the attorney involved with me, the RMAIL counts it as an additional RMAIL. It is okay, but if you don't know this you can use up the amount allocated for the month. On my free trial I used it up by copying the attorney on 5 registered emails. I learned and I wait for the return then I send it to the attorney. :)

Advice to Others

Great Software.

Review Source: Capterra
 

Toni from Cline Wood
Number of employees: 51-200 employees Employees number: 51-200 employees

August 2016

August 2016

Registered Mail Solution - Easy to Use

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
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Functionality
Product Quality
Quality
Value for Money
Value
Support

We have had a great experience using this product, we have been using it for YEARS. Don't have a lot of Customer Support experience to speak too as we have not needed them. I think this shows how well they have documented their product and the ease of use.

Pros

For our business needs we made the best choice for both our customers and our users.

Cons

That we didn't start using it sooner.

Review Source: Capterra
 

Bill from Community Insurance
Number of employees: 2-10 employees Employees number: 2-10 employees

August 2016

August 2016

RMail and RPost

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Feature rich and easily understood. Handles large files easily. The encryption is easy to use and does not cause problems for our clients

Pros

Integration with our Google Apps suite. Instant access to logs and receipts. Deploys easily to team members.

Review Source: Capterra