SignNow is a cloud-based e-signature solution for small, midsize and large businesses. It provides form templates, email notifications, two-factor authentication and several export options.

Built-in templates can be used to setup the document, and may also be customized per user requirements. The software maintains an audit log that displays the entire document creation and signing history for verification purposes. Users can also view the details such as IP addresses, date of signing and the device used for creating or signing the document.

Mobile apps for Android and iOS devices enable users to complete documents remotely. Custom branding, bulk send tools, a kiosk mode for mobile use and the creation of signing links are also included. SignNow can be integrated with programs such as Salesforce, Office 365, Google Apps and Google Drive.

SignNow is available on a monthly subscription basis that includes support via online knowledge base.



123 Reviews of SignNow

Overall rating

4.5 / 5 stars

Showing 1 - 20 of 123 reviews

December 2018

Sam from The Bushnell

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

5 of 5

Functionality

4 of 5

December 2018

Ease of Working Remotely

I'm often away from my desk while working and need to send documents in a timely fashion. With Sign Now, I can quickly view, sign, and send documents back to the appropriate party all from my phone. It's very efficient and helpful!!

Pros

I like how user friendly and compatible this software is with my iPhone.

Cons

It can be a bit tap/click heavy when trying to accomplish something.

December 2018

Anonymous

Verified Reviewer

Company Size: 1 employee

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

5 of 5

Customer support

4 of 5

Functionality

5 of 5

December 2018

Straight Forward Software for Signing Documents Electronically

Pros

I routinely use this software to sign and return documents. Much, much simpler that printing, signing, and scanning documents like I did for years prior. Saves time, saves paper, and saves the headaches.

Cons

It would be nice if I could save more signature and change default size of signature when inserted.

November 2018

Racheal from Ogle School

Company Size: 201-500 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

November 2018

Sign Now

overall my experience with SignNow has been very pleasant.

Pros

Sign Now has really made paperwork a bit more pleasant . you can generate forms and documents electronically and request signatures in a more organizes & convenient way. it has cut out a lot of busy work like creating a form, printing it, signing, and scanning the Doc. back into our electronic data base. by using Sign Now we feel more efficient and we use less paper. It allows for more environmental safety and that's always a plus.

Cons

the software could give you the ability to bold fonts or hi-light

November 2018

Anonymous

Verified Reviewer

Company Size: 1 employee

Review Source: Capterra


Ease-of-use

3 of 5

Functionality

4 of 5

November 2018

Good value for what it is

Pros

For the pricing, SignNow is a good product and works fairly well. All clients bar one have found it easy to use.

Cons

It's not the most intuitive and it's frustrating having to upload a Word document and set the fields, rather than edit live on-site. It's not feature-rich but for the money, compared with other products on the market, I am not complaining.

November 2018

Anonymous

Verified Reviewer

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

5 of 5

Customer support

4 of 5

Functionality

3 of 5

November 2018

A more affordable option in e-signature services

Pros

It is very affordable and an alternative for those seeking value-based service.

Cons

It is not as intuitive or easy to use as Docusign.

November 2018

Anonymous

Verified Reviewer

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Functionality

5 of 5

November 2018

Time Saving and Excellent Functionality

So far, I’ve had an excellent experience with SignNow. I haven’t needed to use customer support yet because of its ease of use!

Pros

I love that you can create templates of the same document and just create copies of it to send to clients. It saves so much time. It’s very easy to use and a great value for the price.

Cons

I have nothing bad to say about the software. I love the software and app.

October 2018

Kathy from Overtime Realty, LLC

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

5 of 5

Functionality

5 of 5

October 2018

Good price, Good prodct

I'm used to sending forms that don't require an ap to be downloaded. This is the only real drawback to the product as far as I can see so far. I've signed up recently due to becoming unhappy with a recent update to another product I used, and this one is priced well, works effectively, is paired with PDFFiller software that I absolutely adore, and so I will continue to use it.

Pros

Easy to use as a sender who wants to obtain signatures on a document.

Cons

As a signer, it requires me to download an ap.

October 2018

Henk from 6ya

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5 of 5

Functionality

4 of 5

October 2018

Easy and fast

Pros

Sign Now makes it super easy to send any document you need signed to anyone no matter where they are. The software has a fantastic interface and is easy to use

Cons

I really don’t have any complaints about Sign Now.

October 2018

Anonymous

Verified Reviewer

Company Size: 1,001-5,000 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

October 2018

Saves paper and time

Pros

So easy to use and integrate with other company applications. Instead of using a papertrail of approvals on things like travel we now do all approvals through SignNow.

Cons

SignNow has been very easy to use, even for non-technical users. No major cons to mention.

September 2018

Brittany from The Shift Collab

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

2 of 5

Functionality

5 of 5

September 2018

great alternative if you dont have a fax machine

Pros

Much easier than printing a document, signing it and uploading it back/taking a picture of the document and uploading it. Great alternative if you do not have access to a fax machine.

Cons

would like the option to pay per use as opposed to paying monthly

September 2018

Anonymous

Verified Reviewer

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

3 of 5

Functionality

4 of 5

September 2018

Great For Online Contracts!

Pros

Very easy to use, notifies you when paperwork is signed and keeps record of everything.

Cons

I wish they had a smaller option or gave a few more for free but the software is great!

September 2018

Anonymous

Verified Reviewer

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

4 of 5

Customer support

4 of 5

Functionality

4 of 5

September 2018

Functional, but a big confusing

Pros

This program does exactly what you would expect. It's an electronic document signing program. However, it does lack some functionality when it comes to document/project management.

Cons

I wish there were ways to easily export reports from Sign Now.

September 2018

Anonymous

Verified Reviewer

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5 of 5

Functionality

5 of 5

September 2018

SignNow Awesome Review

Pros

Ease of use of the application, Auto created Signatures and templates

Cons

User Interface can be better with different colors, Workflows can be made better with tracker.

August 2018

Michael from Innovative Lighting Consultants

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

August 2018

Easy and simple

Pros

So easy to use and simple for your clients to sign docs too.

Cons

Its' fantastic and I recommend it to a lot of people. They should have an Outlook add-in I think is the only thing I can think of. Also, you should be able to save template items you always put into certain documents.

August 2018

ADAM from BalanceProcess.com

Company Size: 1 employee

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

August 2018

Life Saver

People don't have printers anymore. And those that do, either ran out of ink or ran out of paper weeks ago. Having the ability to simply sign docs digitally is extremely helpful to keep business moving.

Pros

Clients use this all the time to sign docs. Can do digital signature or custom signature. I love it, and so do my clients. Mobile friendly.

Cons

N/A. My experience with SignNow has been pleasant. Been using it for over 4 years, and use it weekly.

August 2018

Lisa from Jackson Transaction Solutions

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Functionality

5 of 5

August 2018

Sign Now is user-friendly

Excellent

Pros

I loved how easy it is to use compared to products like Docusign. I also prefer the signature feature to that of Adobe Acrobat.

Cons

I really didn't have any cons other than I was able to find a product that incorporated the signature feature with other features that I needed being in the real estate field. I have decided that I will continue with SignNow just because of how easy it is to use.

August 2018

Nancy from Cincinnati Children's

Company Size: 10,000+ employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

4 of 5

Customer support

5 of 5

Functionality

5 of 5

August 2018

Excellent product

I use SignNow primarily for for research purposes. It has been a huge facilitator in obtaining signatures for required form and letters. I see more and more people from my institution using SignNow due to ease of use, reliability, and utility. Love this product!

Pros

Ease of use, easy to learn, the ability to send for multiple signatures, and cross-platform ability

Cons

SIgnNow is a bit pricey but saves time and paper!

August 2018

Lyubomyr from iPlan.ua

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

4 of 5

Functionality

4 of 5

August 2018

>2 years of great customer experience

I manage all my e-signing with Sign now, as it's reliable and easy to use solution. Our company is a small niche consultancy with 3 employees and several freelancers.

Pros

It simple. It does perfectly what I need.

Cons

I'd like more on sorting my documents, folders and search

August 2018

Janice from Sunbird Condo Rental

Company Size: 1 employee

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

August 2018

Perfect Solution for my Vacation Rental business

I needed an efficient way to get my rental agreements signed and back to me quickly. After looking at other software, I decided to give SignNow a try. It worked the first time I tried, and made the rental process much faster.

Pros

It is so easy to use - works every time.

Cons

I didn't find anything that I did not like.

August 2018

Lisa from Lisa-Marie Savard Photographie

Company Size: 1 employee

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

4 of 5

Customer support

3 of 5

Functionality

3 of 5

August 2018

Great and easy service to sign contracts online!

Overall, I like SignNow. It's not the best service out there, but the price quality ratio is fair. I'm a photographer and it totally changed the way I do business. I can easily make clients sign the contract before our session and collect a retainer, which wasn't possible before.

Pros

You can easily and quickly get clients to sign contracts online. It totally changed the way I do business now!

Cons

The customer service is very poor. It takes weeks to get a problem solved. Some clients have trouble signing contracts on certain devices and don't want to download the app.