signNow

RATING:

4.6

(504)

About signNow

signNow is a cloud-based e-signature solution for small, midsize and large businesses. It provides form templates, email notifications, two-factor authentication and several export options. Built-in templates can be used to setup the document, and may also be customized per user requirements. The software maintains an audit log that displays the entire document creation and signing history for verification purposes. Users can also view the details such as IP addresses, date of signing and the device used for creating or signing the document. Mobile apps for Android and iOS devices enable users to complete documents remotely. Custom branding, bulk send tools, a kiosk mode for mobile use and the creation of signing links are also included. signNow can be integrated with...

Awards and Recognition

FrontRunner 2021
Software Advice's FrontRunners report ranks top products based based on user reviews, which helps businesses find the right software.

signNow Pricing

Business: $8/user/month (paid annually) Business Premium: $15/user/month (paid annually) Professional: $30/user/month (paid annually) Enterprise: Contact SignNow for pricing.

Starting price: 

$8.00 per month

Free trial: 

Available

Free version: 

Available

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signNow Reviews

Overall Rating

4.6

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for signNow

1 - 5 of 503 Reviews

Matt

2 - 10 employees

Used more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

Reviewed December 2021

Great starter app, but not for the mature business

User Profile

J.V.

Verified reviewer

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2017

Sign Now has saved me so much time and made putting contracts together for all my clients very easy!

It saved me a lot of time and has made me look very professional with all my clients.

PROS

It is very straight forward and easy to use for me and my clients. I can upload and contract, addendum, etc and easily modify it and then set it up for my clients to initial & sign.

CONS

It is tough to target where text will go and I usually have to adjust it some after adding to a contract.

Jill

Real Estate, 2-10 employees

Used weekly for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed October 2021

SignNow Helped Eliminate Lag Time in Contract Signing

Overall our experience has been great, and I enthusiastically recommend signNow. The primary function of the software is great - we can easily add fields and get documents sent off for signature, and have had no complaints or concerns from users on how to complete their online signatures.

PROS

SignNow gives us the ability to conduct business online, which became critical during Covid-19 and, frankly, helped push us more fully into the digital age. Our clients love being able to review and sign documents from home, and we've saved a considerable amount of lag time between creating documents, mailing them to the clients and having them sign or mail them back. Half our younger generation clients don't have printers, or scanners, but are quite happy to sign online, and with signNow, so are we. The software is super easy to use in adding signature and other fields, and gives all parties copies of the executed documents, which saves us another step on the back end too.

CONS

There are multiple tiers of product available, and we've chosen the lowest tier. The features we like least may be available in the premium package options, so take this with a grain of salt. But I would like to have clients able to upload documents. To have the software remember past customer's names, not just emails (we have to manually type them in, each time, right now). To customize the subject line of messages. To upload word docs and separate PDFs into one signature item, vs having to PDF and merge prior to uploading.

Reason for choosing signNow

SignNow was more affordable for very similar features, and we chose signNow as our ongoing partner for this reason.

Ira

Verified reviewer

Entertainment, 1 employee

Used daily for less than 2 years

Review Source: GetApp
This review was submitted organically. No incentive was offered

OVERALL RATING:

3

EASE OF USE

3

VALUE FOR MONEY

1

CUSTOMER SUPPORT

1

FUNCTIONALITY

3

Reviewed April 2023

100% disappointed

PROS

The software works fine but it is very deceptive

CONS

I am a small business owner of a summer camp. I have 60 campers for which i used sign now to sign documents. Since i have 6 documents they have the nerve to charge me for 6 unique invites per camper or a total of about 480 invites. The software only entitles you to 100 users and then 180 per 50 invites afterwards. Add that up. Don't use their product if you might be using multiple documents because they will rip you off!

Vendor Response

Ira hi! Very sorry to read this! Have you tried our Support about this? There surely is a workaround. The easiest solution that comes to mind right away is to merge those six documents so that each signer gets one eSigning invite, not six. We understand your frustration here but honestly, if you compare our pricing beyond the 100 limit with the competition, we are still offering a much better price (we've checked multiple times). Please email support@signnow.com, we'll see what we offer you!

Replied May 2023

James

Real Estate, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed February 2020

Great value for cost

digitizing the signing process. saving paper and time and adding convenience to our clients.

PROS

when it works as planned, it offers a lot of convenience to our business. every transaction in our industry requires about 20 pages of investor disclosures and signatures. SignNow allows clients to easily complete this process from their computer or mobile device. saves a lot of time, saves a lot of trees, and both our office and client get a PDF Copy when complete.

CONS

sometimes there appear to be technical glitches where it does not work as planned. usually we just have to wait till SignNow has update a fix and then works again as expected. but this is sometimes and inconvenience. if this is resulting from user error on our end, I would to know and be put in touch with a training person so we can address this.

Reasons for switching to signNow

Docusign basically offers the same features, but was more expensive.