SignNow Software


 

SignNow is a cloud-based e-signature solution for small, midsize and large businesses. It provides form templates, email notifications, two-factor authentication and several export options.

Built-in templates can be used to setup the document, and may also be customized per user requirements. The software maintains an audit log that displays the entire document creation and signing history for verification purposes. Users can also view the details such as IP addresses, date of signing and the device used for creating or signing the document.

Mobile apps for Android and iOS devices enable users to complete documents remotely. Custom branding, bulk send tools, a kiosk mode for mobile use and the creation of signing links are also included. SignNow can be integrated with programs such as Salesforce, Office 365, Google Apps and Google Drive.

SignNow is available on a monthly subscription basis that includes support via online knowledge base.

 

SignNow - Document signing
 
  • SignNow - Document signing
    Document signing
  • SignNow - Dashboard
    Dashboard
  • SignNow - Send signing link
    Send signing link
  • SignNow - Signing fields
    Signing fields
  • SignNow - List of signers
    List of signers
Supported Operating System(s):
Web browser (OS agnostic)

88 Reviews of SignNow

 

Start your review of SignNow

Click to start
https://www.softwareadvice.com/electronic-signature/signnow-review/
Software Advice Reviews (6)
More Reviews (82)

Showing 1-6 of 6

Scott from Buena Vista University
Specialty: Education
Number of employees: 201-500 employees Employees number: 201-500 employees

May 2018

May 2018

SignNow is a lower-cost solution that their competitors, but support and reliability are an issue.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

We looked at several products before choosing SignNow and did so mostly based on price. They had the features we were looking for and were much cheaper than DocuSign, Adobe, and other e-signature applications we looked at. The workflow/routing functionality is really beneficial, especially if you don't have another solution at your organization that can manage workflows.

We were trying to find a solution to handle electronic signatures, but really found the platform most beneficial for workflow management.

Cons

The biggest cause for concern though is the reliability and support of the product. The authentication portal is unavailable several times a week and this has been going on for weeks. When this happens, existing forms can still be filled out, but no new forms can be created or modified and form owners can not check on the status of forms. SignNow has phone and email support, but I've called the support line several times and am always instructed to leave a message and it is never returned. Also, emailing their support typically does not yield a response. I've emailed in about 20 times over the past year for different things and have received a response for five of them.

Review Source
 
 

katie from Glassical Designs
Specialty: Other
Number of employees: 11-50 employees Employees number: 11-50 employees

March 2018

March 2018

Easy to Use - Zero Customer Support

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

The product is easy to use and simple for basic needs. I don't have experience with any other programs, but I would think it is slightly more limited if you need any complex features.

Cons

The customer service for this product is essentially non-existent. I submitted an urgent issue to SignNow's support team via email on January 29 and didn't receive a reply until MARCH 6. They also 'claim' to not have a support phone line, or an email, but I have found both at this point.

Review Source
 
 

Jason from Jason Lambert Enterprises Inc
Specialty: Other
Number of employees: 2-10 employees Employees number: 2-10 employees

March 2018

March 2018

I really liked the app until I tried to edit anything

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Get your ahit together

Pros

Easy to use for the most part. The layout is good and and east to use . It is straight forward for signing documents.

Cons

I spent hours online wading through the FAQ’s and still couldnt find answers. Left multiple emails with support that were never returned. No option for phone support. The fact that the titles or fields cannot be edited when creating the documents and templates was really frusterating-

Review Source
 
 

Cassidy from W Group Realtors
Specialty: Real Estate
Number of employees: 2-10 employees Employees number: 2-10 employees

January 2018

January 2018

Sign any document quickly, & looks like your real signature

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

Can sign on you phone or tablet, and it looks like a real wet signature. It does not put any box or other marker that identifies a digital signature, so it looks like you really signed the document.

Cons

Sometimes the signature stamps can be hard to place or size, but I have only had this happen a few times.

Review Source
 
 

Debbie from safetyunlimited.com
Specialty: Education
Number of employees: 11-50 employees Employees number: 11-50 employees

November 2017

November 2017

Works for intended purpose but lacking some features

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Would be a highly recommended product with some improvements

Pros

Decent value for cost; allows for creation of templates, allows for bulk sending, allows for customization of signatures

Cons

Lacks document editing feature; needs a contact list feature; needs ability to imbed folders in other folders besides the archive; grid lines when inserting text; need to be able to turn off notifications, or select which to receive

Review Source
 
 

Dan from Talenza
Specialty: Other
Number of employees: 2-10 employees Employees number: 2-10 employees

April 2017

April 2017

Up there with the best for half the price!

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Value for Money

Pros

SignNow has all the features of the heavyweights in the digital signing market for half the price. It's simple and intuitive to use and is a great one stop solution for all your digital document signing needs.

Cons

I've only identified one major flaw. When you want to create a document template with one signature section already completed e.g. If you regularly send out the same document and want to have your company section pre-signed and dated to speed up the signing process, then the date stamp is not able to automatically change. So if I make a template on the 4th July it will stay on that date no matter when I send the document, which defeats the point in having a predated template. The preset date is also in American date format and there doesn't appear to be a way to change this. This is strange as for the other party signing you are able to select EU/USA date format. To work around the problem we just have the signature and title sections pre-completed and manually enter the date. However, it's a tiny flaw of what's otherwise a fantastic product.

 
 
 
Showing 1-20 of 82

Margaret from Margaret Sulapas

June 2018

June 2018

An easy and free way to sign documents!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

I had to use it once to have my client signed the document but we don't have time to print it out. We found out SignNow, set up an account, and used the free version!

Cons

If you are signing or your clients are signing documents every now and then this is a real lifesaver. Invest in the product, otherwise, its good for one-off use.

Review Source: Capterra
 


June 2018

June 2018

Pretty quick process to sign important documents

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Easy process to sign documents online.

Pros

I liked that you could do this all via the internet. A lot of documents now are online, so Sign Now makes it so you don't have to print and scan anything - you just sign and it's complete.

Cons

There's nothing I don't like about this program. It worked every time and was quick - the receiver has the documents as soon as you sign them.

Review Source: Capterra
 

Renea from Candles By Me LLC

June 2018

June 2018

Wow! Lightning Fast and Beginners Can Sign Docs Easy!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Being able to get a document loaded and signed by 4 signers in a cost effective and productive way quickly.

Pros

I timed myself loading my doc and putting in signatures with 4 signers, including myself. It literally took less than 3 minutes. Pricing model is perfect!

Cons

No option for notification by text when signer(s) have completed document. This makes it more difficult for digital nomads and people on the go.

Review Source: Capterra
 


May 2018

May 2018

This product is more powerful due to its mobile app

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Pros

Easy integration with multiple document formats. Authentic looking signature, not pixelated. The tool that even grandmas aren't reluctant to use.

Cons

Sometimes it has an error and it turns the whole document black.
The tool is extremely useful otherwise.

Review Source: GetApp
 

John from ERM Education

May 2018

May 2018

Great Signing tool for large companies

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Easy to use for all: the administrator, the end user, internal employees. It is a no-brainer when using this where to sign. Additionally, tracking signage is also very easy.

Cons

The emails often get caught in SPAM when going to our clients, so we have to follow up at times...other than that, a great product.

Review Source: Capterra
 

Brian from Hamilton Thorne, Inc.
Number of employees: 11-50 employees Employees number: 11-50 employees

May 2018

May 2018

SignNow has made the signature and scan process incredibly easy

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Ease of use for signing documents and contracts. Eliminates the need for a fax machine in most instances.

Pros

Ease of Use. I paid for the premium version for a calendar year while I needed to sign and edit contracts on a daily basis. Now use the Free Version and it works tremendously well for limited use. Keeps old signed documents for easy access.

Cons

If you need to sign documents on a regular basis then the premium version is necessary but worth the money. Depending on the users needs I believe it may not be HIPPA Compliant so that could be a negative for some.

Review Source: Capterra
 


April 2018

April 2018

Solid option for the price

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

SignNow is a solid option for document signature management, especially for the price. The pricing options are extremely competitive.

Cons

The software has a little bit of a learning curve when compared to similar options I've used, but all in all it works fine.

Review Source: Capterra
 

Daniel from Naked Lady Trucking LLC
Number of employees: 2-10 employees Employees number: 2-10 employees

April 2018

April 2018

Great time saver for getting documents filled out and signed.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Sames a ton of time getting documents filled out, signed and sent back.

Pros

I can load any document I want and send to anyone for filling out and signing. I have used this software to create a "digital" version of our company new employee application. I used to have to email the app, they would have to print out, fill out and scan back in (many people do not have scanners). Now I can send the app to anyone and they can easily fill out on the computer and send back fast. Any company policies I have to send out for signature results in fast returns as document signing with this software is quick and painless. They click the link in their email and go directly to the document. The software literally guides them with arrows to each part to fill out.

There is a great variety of options from adding text boxes, date boxes and drop down menus right on your document. You can even select if the entry is required, meaning they cannot submit until they enter something, or optional, for if that section does not apply to them.

The software will send you an email with the document as an attachment once they have signed.

Cons

Keep in mind that longer documents with lots to fill out will take some time to set up as a template, since you have to literally position a text, date or signature box at each spot you want filled out.

Review Source: Capterra
 

Corina from ONQPI

April 2018

April 2018

Google sheets is a good alternative to Microsoft excel! For being free you can not go wrong w/ this

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Pros

What I like most in this software is that it allows you to use it for multiple things at a time. You can sign straight from your mobile device anywhere

Cons

There is nothing I like Least about this product! You can access documents you need to sign from anywhere and you can tell others to sign as well

Review Source: Capterra
 

Jason from Smurfit Kappa Group
Number of employees: 10,000+ employees Employees number: 10,000+ employees

March 2018

March 2018

This application allows make signatures on documents without need to see people I am working with. N

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I can recommend this product to sales managers, who has a big amount of contracts to sign. Dramatically saves time and funds.

Pros

This app helps increase performance of sales managers by saving their time, which used to be spent on travelling and signing papers with pen.

Cons

Very slow customer support, not free, editor could have much more features. Still waiting for response.

Review Source: Capterra
 


March 2018

March 2018

Best online document signing app for the price

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

I'm all about the intersection of fee and function - and Sign Now is the perfect mix. Sure, it's not the best online signature app out there ... but it does everything I need and only costs a few bucks per month.

Cons

I would like the fields to be a bit prettier. And the interface could be a bit more modern. But really, minor complaints.

Review Source: Capterra
 

Mollie from Praxent

February 2018

February 2018

SignNow is a great, simple solution for digital signatures

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

It makes it much easier to get contracts signed. The time and workload that it reduced is remarkable.

Cons

They have restrictions on re-naming files once they're uploaded. Also, once you add field to a document, you can't go back and edit them -- they become a part of the document. This has caused me to have to start over numerous times.

Review Source: Capterra
 

Cherlyn from Steps to Happyness

February 2018

February 2018

Love it, my clients sign their contracts easily, no matter how technologically-challenged

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Frees up a lot of time. No sending back and forth of contracts, no discussions on how to sign it. The software just takes care of it.

Pros

I love that it's so easy to sign, and that's the most important part. Clients sign my coaching agreement contracts in no time at all, even for the most technologically-challenged. I then get my signed pdf as a download for me to keep within the client folder.

Cons

I don't have anything to really complain about, but I supposed if I were to be really picky I would say that the interface could be improved to something more intuitive to use.

Review Source: Capterra
 

Michael from Nice Guy Technology LLC

January 2018

January 2018

Easy to use service that we use daily to have clients sign service agreements.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

My favorite feature of the software is the ability to upload a PDF to the website and invite others to sign electronically. It makes life really easy for us to have clients sign the service agreement before we get out to their house.

Cons

The thing I like the least is the fact that I am paying for the service multiple times because I subscribed through the App Store on my iPad and I also am paying for the service through their website. I need to deal with this but always forget.

Review Source: Capterra
 

Cliff from Moore Installs

January 2018

January 2018

We use often for capturing signatures when out in the field.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Very easy to use. I can walk any new user through the process fairly quickly. Even my no tech savvy mom was able to use it successfully.

Cons

The online version seems to be more difficult for me to use. Not sure if I'm Justus to operating the app or what.

Review Source: Capterra
 

Marcus from Ogle School
Number of employees: 51-200 employees Employees number: 51-200 employees

January 2018

January 2018

Good product for the money but still lacking a few things that could help in the long run.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Still lets you send and sign docs at a cheaper price

Pros

I like that its easy to use and not a bunch of fluff that gets in the way of you doing what you need to do at work.

Cons

I think they are missing a few things that docusign has. and sometimes when a document is sent it doesnt get to the person its supposed to go to and the doc is not in the spam folder either. So at times you will have to resend or even have the person make up a new email just to get the document

Review Source: Capterra
 

Arkin from Lumin Publishing
Number of employees: 2-10 employees Employees number: 2-10 employees

January 2018

January 2018

The product is good, but there is a glitch, and we can't figure out how to get tech support.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

It allows us to create and send digital agreements

Pros

The customization of the agreement templates is very appealing. It allows us to create agreements that look just the way we want.

Cons

We can't get customer support to fix a glitch in the software. In the dialog box that pops up when our agreement is loaded, it's stuck on a person's name for all the agreements. I've tried to find a phone number or way to contact SignNow, but I can't see how to do it, at least not easily.

Review Source: Capterra
 

Corey from Core Probation & Consulting
Number of employees: 2-10 employees Employees number: 2-10 employees

January 2018

January 2018

Great program

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

It helps when having my clients sign up for my services.

Pros

I like the ease the software has to have others use and sign my documents. I also enjoy the expiration feature.

Cons

The only issue is I wanted to upgrade the software to the higher one but I was informed I would have to pay full price even though I just wanted to upgrade.

Review Source: Capterra
 

Dennis from Cleaver-Brooks
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

January 2018

January 2018

One of the best apps out there.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Time savings!

Pros

This app saves me hours every month. I used to print out invoices, requests, etc., sign them, scan them back in, and then send back to the requestor. Now, I can take care of all of that on one easy to use app.

Cons

Nothing, this app works flawlessly for what I use it for. The only potential feature that I would like to see added is the ability to store notes or other text for frequent use.

Review Source: Capterra
 

Bradley from Pay It Forward Realty

January 2018

January 2018

As a real estate broker I use this app daily to get clients signatures and for my own signatures.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Intuitive and easy to use. This app is very mobile friendly and my clients rarely have any questions while signing

Cons

I would like to merge documents from my cell phone but I can only figure out who to merge documents from my home laptop

Review Source: Capterra