---
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Airtable Reviews

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# Airtable User Reviews

## Reviews Summary

## Overall Rating

4.6

* * *

## Ratings Breakdown

5

(1,569)

4

(571)

3

(88)

2

(9)

1

(3)

## Secondary Ratings

Ease-of-use

4.4

Customer Support

4.4

Value for money

4.5

Functionality

4.5

* * *

### Pros

"I use it for everything in my company -- from organizing our very large annual conference, to running several seminars, to publishing books and journals, to managing our contacts."

"I enjoyed the switch to be able to flip back and forth between grid view and gallery view on the swap button, so my older guys could see how they would go with it in a practice setting."

"Listings, client data, and follow-ups were kept at the forefront and up-to-date, project collaboration was improved with clear deadlines, and agents were able to rapidly re-prioritize and transfer, losing fewer opportunities and gaining greater client satisfaction."

### Cons

"It can be challenging to connect directly with a support representative, as most assistance is handled through email, and in some cases, additional support may come at an added cost. While the platform offers powerful features and automation capabilities, some of these functions can be complex and nuanced for users to navigate."

"a few days later one of the views had a bug where you couldn't click into any linked records, we tried emailing, submitting forms, but no response (btw this happened a month ago and still no response from them)."

"The mobile app needs some love, as it takes a lot of taps to get to the data/tables you use most often — let me favorite tables! And most of all, the inability to merge fields is a huge blind spot."

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Airtable Reviews, Pros and Cons - 2026 Software Advice