All Amazon SES Reviews

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User Profile

Ari Eko

Verified reviewer

Information Technology and Services, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2019

robust and cheapest email delivery on the world

i am avid user of amazon ses and this i very good software

PROS

Amozen ses is cheapest and very good for deliverity in email space. their free tier is also generous and their pricing is very pocket friendly.

CONS

setup is complicated especially for newbie, but there are tons of guide on the internet to setting amazon ses.

Angus

Marketing and Advertising, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed May 2022

You can't beat the price to performance ratio

My experience overall has been extremely positive, the price makes it the best tool out there for sending a lot of emails. Emails land straight in inbox as they should, and the tools to help manage bounces and complaints included are top notch. I'd recommend Amazon SES to anyone who sends a lot of emails.

PROS

I like how easy it is to get started with SES as well as how cheap and reliable the service is.

CONS

The dashboard takes a bit of getting used to, but it's manageable

Reason for choosing Amazon SES

I chose Amazon SES over all competitors due to how many great reviews there were about it online, along with the cheap price.

Reasons for switching to Amazon SES

Emails didn't always hit inbox with mailchimp, and the price is overall more expensive.

Jennifer

Food & Beverages, 5,001-10,000 employees

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

2

FUNCTIONALITY

3

Reviewed March 2024

Awesome. App

PROS

It fun way to learn something new and easy to use at times

CONS

It does sometimes has it's problem of being slow

Anonymous

2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2021

Amazon Simple Email Service - does what it says on the tin

I have used SES in multiple projects and it has proven itself to be a reliable service time and time again. The pricing is amazing and whilst you don't get all the bells and whistles other more fully featured services offer it does what it says on the tin. I've used it for multiple different projects utilising both API and SMTP connectivity and both have been solid.

PROS

The pricing is amazing for such a great service. The API is well documented and SDKs are available for the most popular languages. If you are integrating with legacy systems where you have no API access and require an MTA to be configured that i also supported. There's a generous free tier available for smaller projects as well (so long as you are using either EC2 or Lambda to integrate).

CONS

There's really not much to dislike about SES. A dashboard like Sendgrid provides would be a nice additional option but it's aimed at doing one thing and doing it well.

Reason for choosing Amazon SES

Pricing and reliabiity were the main drivers. There is also superb SDK provision which allowed us to easily integrate multiple different projects in different languages.

Nrip

Biotechnology, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

FUNCTIONALITY

3

Reviewed July 2021

By far the best feature within the AWS suite

We have been using SES for transactional as well as marketing(newsletter) email delivery. We love it.

PROS

It works, and is cheap. There is nothing of the sort to compete with SES for what it offers

CONS

Needs skillful setup as well as administration. Reports are not comprehensive and need SNS knowledge to be able to generate

Reason for choosing Amazon SES

Price and scalability

Reasons for switching to Amazon SES

it was becoming extremely expensive to send emails via Mailchimp, and Zimbra as wellas Bluehost mail delivery was leading to a number of mails landing up in spam. Elastic email, we never really were able to get comfortable with

Anonymous

51-200 employees

Used monthly for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

5

Reviewed September 2019

Perfect for transactional emails

I used SES to send notifications from a web platform when certain events occurred. We had a 100% success rate and were never disappointed y the product.

PROS

- It's easy to configure and implement - It makes sending transactional emails very easy - Costs can be easily forwarded to clients

CONS

SES requires technical skills, so only developers can actually access it features, but that's reasonable given the features the product offers.

Reason for choosing Amazon SES

We're already using the Amazon Web Services platform and it's easier to keep everything in one place, also the quality is very high, as expected from Amazon.

User Profile

Wale

Verified reviewer

Internet, 2-10 employees

Used weekly for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

3

VALUE FOR MONEY

5

FUNCTIONALITY

5

Reviewed April 2021

Great value for monet

Amazon SES has helped us cut a lot of costs. As someone who moved from Mailchimp, I can appreciate this pay-as-you-use model. Although you might miss the fancy insights provided by standard email marketing services, integrating Amazon SES into a capable program bridges this gap.

PROS

The best thing about Amazon SES is the price. You only pay for what you use, and even with this, it's possible the cheapest solution for bulk emails. The delivery rate is good, and it integrates with most bulk email platforms and programs.

CONS

Amazon SES is not exactly easy to set up unless you're a bit tech-savvy. Also, the support is a bit slow when responding to limitation issues. However, once you overcome these hurdles and get it running, the rest is just a piece of cake.

Reasons for switching to Amazon SES

Amazon SES is a lot cheaper.

User Profile

johan

Verified reviewer

Higher Education, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

2

VALUE FOR MONEY

5

CUSTOMER SUPPORT

3

FUNCTIONALITY

5

Reviewed December 2022

Very cheap but hard to set up

Frustrating at first after buying a course to be able to do the configurations it was excellent to be able to get the potential out of the tool

PROS

Very profitable. deliverability is excellent from very efficient smtp. the ability to send emails per minute is super goodthe economics of the service.

CONS

technical support is very poor. the documentation sometimes doesn't help.the desktop board is very unfriendly. Configuring the smtp and getting it to production is a big challenge

Nick

Information Technology and Services, 1 employee

Used weekly for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2023

Solid transactional email solution, great API

SES is definitely the place to start if you are in AWS and need to send transcational email. It works very well, email deliverability is good, and the cost is great.

PROS

Great API, well priced, and well integrated into the Amazon Web Services ecosystem. Deliverability is good, and dedicated IP pricing is very low.

CONS

Support is pretty weak, as with all of AWS. You need to have in-house expertiese to successfully use most AWS services, and SES is no exception. When deliverability is problematic the support team can help but it requires escalation and patience.

Haroon

Financial Services, 201-500 employees

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

3

FUNCTIONALITY

5

Reviewed March 2024

Marketing E Mail

My free trial with the Amazon SES is just amazing

PROS

The Best thing that it can notify senders of email deliverability issues and suggest for the improvement of the inbox

CONS

High price for the new users or new businesses are the most hurdle

Isak

Computer Software, 11-50 employees

Used weekly for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed December 2022

Great tool for sending emails at scale

I am very happy with Amazon SES. It has been a reliable and cost-effective solution for sending emails at scale. While it may not have all the bells and whistles of other email marketing platforms, it gets the job done and is a great choice for businesses looking for a simple solution for sending transactional or bulk emails.

PROS

Setting up Amazon SES is straightforward and the interface is user-friendly. I've found that emails sent through SES have a high delivery rate and have not had any issues with emails going to spam. Affordable compared to other email sending services, especially when sending a large volume of emails.

CONS

SES does not have a built-in template system, so you will need to design and code your own email templates.

Anonymous

1 employee

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed March 2023

A Cost-Effective Solution for High-Volume Email Sending

One of the primary advantages of Amazon SES is its low cost, making it an attractive option for businesses and individuals who need to send large volumes of emails without breaking the bank. The service offers flexible pricing plans based on the number of emails sent, allowing users to scale up or down as needed.

PROS

Amazon SES uses various technologies and protocols to help ensure that emails are delivered to recipients' inboxes and not marked as spam. This can be particularly important for businesses that rely on email marketing campaigns to reach customers.

CONS

the complexity of setting up and configuring Amazon SES, particularly for those who are not experienced with AWS. This could result in a steep learning curve for users who are not familiar with AWS and its various services. Overall it is a good service.

Beecher

Information Services, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

FUNCTIONALITY

5

Reviewed August 2019

Slightly steep learning curve but reliable email delivery

I'm very pleased with SES so far. The free tier is enough for many to get by with, and it's very inexpensive with use beyond that.

PROS

Once I got it setup, it has worked perfectly without any continual maintenance. Emails are delivered quickly and don't end up in spam boxes at the recipient end.

CONS

It's not entirely straightforward to configure and the instructions aren't very intuitive for beginners. You'll need to set it up a few times for a couple domains to get the hang of it.

Anonymous

10,000+ employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed November 2019

World class Email communication tool for Marketing email or any

Overall best and cheap email campaign service for Marketing/organizations.

PROS

Amazon SES is world class service from Amazon that provides mass email campaigns. very cheap to use cost. It is cloud based we no need to worry about infrastructure.Well documented. robust service.

CONS

I don't think this is a negative but we need to learn configuration to setup it, which needs little effort to learn.i think they can simplify configuration settings.

Jose

Information Technology and Services, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2020

Easy Transactional Emails

If you don't need to track anything with the emails but just have the need to send emails out, this is by far your best choice.

PROS

The ability to send emails via SMTP protocol and an API. With the API they can achieve millisecond speeds to send emails. It's very affordable.

CONS

Some of the configuration options are a bit complicated and require purchasing other products from AWS.

User Profile

Muhammed Emin

Verified reviewer

Telecommunications, 5,001-10,000 employees

Used monthly for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

3

FUNCTIONALITY

4

Reviewed May 2021

The cheapest email solution

I used it for email marketing solution, and it works perfectly if you set it right.

PROS

It is very cheap compared to other email marketing solutions. It is highly scalable and great if you send large amount of email.

CONS

It is hard to deploy and manage. Not very useful for templating emails. There is no queuing solution so that you need to implement your own.

Reasons for switching to Amazon SES

Sendgrid was expensive

Bhagya

Publishing, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

2

FUNCTIONALITY

5

Reviewed February 2023

Worst customer service

PROS

I have used the service earlier around 4 to 5 years, it was profitable to small business, due to cheap marketing plan and all the IPs are very effective

CONS

The worst part is the customer service of amazon ses, once they blocked from sending campaign for any reason but when you asked for appropriate reason for blocking account, they just simply used canned response some time you feel that robot are working there instead of human

User Profile

Jorge

Verified reviewer

Telecommunications, 11-50 employees

Used weekly for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

3

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed January 2019

Flexible and reliable transactional and mass email platform

Compared to other similar solutions Amazon SES has proven to be very reliable while keeping the costs under control.

PROS

Very reliable and highly available Handles both transactional and mass email with great delivery rates Easy to maintain a high reputation value Monitoring dashboard Very low pricing, first 62k emails/month are free of charge

CONS

In order to maintain a high reputation, Amazon SES enforces a strict verification policy, which can get tricky for non-technical users, of for customer's domains.

Anonymous

2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

FUNCTIONALITY

4

Reviewed October 2018

Inexpensive email service, with security concerns

PROS

SES is very affordable for teams of all sizes

CONS

Once, the SES service was hijacked by external intruders and used to send spam. Amazon currently has no way to rotate keys / passwords, and so this creates an extra burden for users

Bryan

Marketing and Advertising, 201-500 employees

Used more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2019

The only right way to run databased on AWS

SES is vital to our cloud operations and won't be going anywhere as long as we're running databases.

PROS

A managed environment for data is, in my opinion, a must. Turn-key log-based backups and recovery with all necessary features. A good number of database options.

CONS

Lacks direct access to the machine so this is limiting as to what can be set on each database. While most things are possible, there's a learning curve to accomplish some more advanced configuration.

Anonymous

11-50 employees

Used weekly for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2021

Cheapest SMTP server

I think Amazon provides the cheapest SMTP server, the cost per email is very low as compare to other servers. At the start, I was worried about the reputation of my account but if we follow the rules and use it according to their policy then nothing is better than Amazon SES.

PROS

Well, I think this is the best SMTP server with the best features. I never get my emails in spam with amazon SES.

CONS

It's a bit difficult to start with Amazon services because they need more technical knowledge and it's hard for a noob like me but in the end, with help of youtube videos, I was able to set it up.

Anonymous

5,001-10,000 employees

Used less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

4

Reviewed May 2020

My experience with SES

Our product notifications and delivered using SES and our overall experience was good

PROS

I have been involved with the process of setting up Amazon SES in the organisation. Our infrastructure is hosted on AWS, hence we decided to go with SES. The delivery rates are great. I think the best part about this is how cost effective it is. You get a robust tool for a low cost budget.

CONS

Implementing SES was not as easy as it seems. However, once it is configured, it is quite easy to operate

Anonymous

2-10 employees

Used weekly for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed August 2019

Easy integration and robustness.

PROS

Amazon SES is easy to setup and use. It has Python and other libraries to integrate it to your project. Sending email in HTML or text is possible and MIME can be used as well. For MIME, it supports different email encodings as well, which is great if you are trying to write something non-latin in mail subject.

CONS

Authorization of your domain might take some time, it's not that instant.

User Profile

Samuel

Verified reviewer

Telecommunications, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

FUNCTIONALITY

4

Reviewed April 2022

Amazon SES satisfies your email needs based Amazon's economy of scale

We are solving the need of simple, reliable bulk email that scales and delivers with confidence.

PROS

Amazon SES is a relatively simple integration despite the need of better documentation, has an very developer-minded logic and allows you to share data to other Amazon AWS services for analytics, monitoring and others. It is the way to go when you want to have bulk email at a fraction of the costs incurred with other competitors. It is extremely reliable and has the Amazon infrastructure to support it. The web console is simple yet provides you with the essentials to monitor the account's health and performance.

CONS

Having migrated from Mailgun, I really felt the lack of proper development documentation when you are integrating for the first time. The current documentation is not well organized and lacks the developer friendlyness that you can find with competing products. However, this may have to do with a more general, bulk approach that Amazon focuses on. There are different versions of their APIs in the process of being migrated with the newer version being somewhat limited in features compared to the older one. My recommendation is that you get prepared to read a lot and test as you start to implement. I don't think you will be provided with bleeding edge email developments early but the basics will always be covered with Amazon SES.

Reason for choosing Amazon SES

Pricing, base features and reliability.

Reasons for switching to Amazon SES

We were looking for way cheaper but reliable email services.

User Profile

Pedro

Verified reviewer

Information Technology and Services, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

2

FUNCTIONALITY

4

Reviewed January 2024

Great relation price vs quality

Overall the experience has been just great. The service simply works, although it's a little complex the first time to setup but once we get used to it (as with anything else in life), it's a little bit of work that is worth it for the price we pay for.

PROS

Price per 1k emails is incredible. As of this writing, we are talking about $0.10 per 1k emails sent, which is really now.

CONS

Their support is getting worse. Very recently I had to wait a month until an account from one of our customers was finally approved and then a couple of months later, we had another customer that was rejected for no reason whatsoever and we had to escalate to have it into production.

Reasons for switching to Amazon SES

Their service started to decai and more than once we had blacklisted IPs associated to our account, which was a good account with clean emails.

Showing 1 - 25 of 106 Reviews