About BombBomb


BombBomb is an online marketing platform for video emails in the cloud. It helps sales teams to connect with clients and prospects, convert leads and get referrals by sending tracking videos via SMS, email and social media networks.

The application contains social media sharing, video email and video texting. It also features tracking analytics and screen recording that helps users easily communicate with clients and prospects, and get insight on their response. This application also functions as a full sales platform that provides users with tools such as automations, lead capture forms, and mass emails.

BombBomb is made available as a native application for Android and iOS based devices, giving users the flexibility to manage and track videos on-the-go at any time. It also enhances user productivity by supporting app integration with multiple platforms like Outlook, Salesforce and Gmail.



Read More

Supported Operating System(s):

Windows 10

65 Reviews of BombBomb

Average User Ratings

Overall

4.58 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.5

Ratings Snapshot

5 stars

(48)

4 stars

(12)

3 stars

(2)

2 stars

(1)

1 stars

(2)

Likelihood to Recommend

Not likely

Very likely

Filter reviews by:

Sort by: Most Helpful | Most Recent

Showing 1-20 of 65 reviews

Do you use this product?Write a review

December 2018

Anastasia from Access Speakers

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

December 2018

It's the Bomb!!!

I LOVE the concept! I love the ease and the fact that they keep improving it. I'm not using BombBomb like I could be, there's SO much more to it then just the one-off video emails I currently do. I plan to switch over from my current email marketing platform to BombBomb as well and take advantage of their CRM-like capabilities as well. The customer service is superb!!!! And the email tracker is something I use all day while working.

Pros

It's SO easy to use and thus far still rather unique so my video emails really help me to stand out!

Cons

Honestly can't think of a thing as I've been so happy with it.

December 2018

John from eXp Realty

Company Size: 201-500 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

December 2018

BombBomb Cubed Because hey Surpassed The "Bomb" Twice Benchmark

Been using the BombBomb product since 2010 and they continue to innovate and stay #1 in the video email space. Customer service is great. Training is great.

Pros

The customiable opt-in forms have been my long-time favorite feature building funnels. The new mobile app for real time engagement is my latest favorite feature.

Cons

I wish there was a way to create lists based on engagement score as well as a simple way to remove unengaged contacts automatically if they score less than 10 on the 100 point scoring system in the previous 6 months.

April 2018

Cliff from lamar

Company Size: 1,001-5,000 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

April 2018

outstanding results from our new business development efforts !

our sales teams have benefited from a streamlined delivery for our new business development process, it compliments our outbound prospecting efforts & efficiently plugs into our salesforce platform and our email distribution efforts - thanks bombbomb !

Pros

the impact the process has on our sales development team to personalize our communications and allowing us to interact with our potential customers in a direct unique authentic fashion is producing measurably higher conversion rates than ever before !

Cons

the process to get our team members to "feel" comfortable using it... our super users of the software are true believers and the results speak for themselves as we get more and more usage.

October 2018

Arielle from RE/MAX Generations

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

October 2018

BombBomb Mass Emails...fantastic!

Excellent! BombBomb has a simple design which allows for easy navigation through the program.

Pros

I love that in BombBomb, you can set up tons of separate groups of contacts. This gives us the ability to send mass emails to certain types of groups (i.e. clients, coworkers, in-house). BombBomb is able to track these mass emails to the user, and see if they have opened, clicked on any links in the email, who received it, ect., which allows us the opportunity to adjust contacts in order to find the people most interested. It also has Social Media automation which is a fantastic tool for people like me who always forget to post on social website to increase traffic.

Cons

The customization of emails can be tricky and not as easy as the program makes it seem. It can only be customized to a certain extent of the options they give you (i.e. adding side bars, adding certain media icons, video sizes ect.) However, it is still a fantastic program

April 2018

Ryan R from Fairway Independent Mortgage Corporation

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

April 2018

I have had nothing but business growth, creativity and an increase in leads with BB

all the benefits ! ;)

Pros

I love that it allows me to shine and show my marketplace who I am and increase our connection. It has allowed me to show my professionalism as a modern salesperson and put the me back in my sales process.

Cons

There are not many cons, But I would like some more features on my IOS BB app, I can let you know what those suggestions are if you want to know...

July 2018

Monika from Century 21 Affiliated

Company Size: 1,001-5,000 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

July 2018

Incredible platform for Real Estate Agents - Should Be Used By All!

Personal connection with clients with technology. In my business, where our company's footprint is across several states, I don't have the chance to meet each one of our agents in person. By having this platform, I am able to connect with the agents via video which makes a world of a difference!

Pros

1. Customer Service is INCREDIBLE! If you have solid customer service, it makes all the world of a difference.
2. All the functionality with the platform is great - videos in emails, CRM, automations, tracking, and more...if you want to improve your Real Estate business, this tool will help you differentiate yourself from the others.
3. Easy to use! I love being able to create different templates and making mine unique, but also having the option of using the pre-populated templates too.
4. Integration is phenomenal! It's so wonderful to be able to integrate it with so many other platforms and systems.

Cons

Price is definitely a little steep when looking at it initially. If you use it to its fullest capacity, I think it's well worth your investment.

April 2018

Craig from Loan Service

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

April 2018

Great product and support

better data to understand our client base

Pros

Data Feeds DATA helps understand who our clients are which to call email turn to hot leads
question box too long happy to do a bomb-bomb email to explain

Cons

Cons None we use Camtasia to edit files A workshop to trade ideas
I work would nice to have Access to add team member ar lower cost but limit to email send

April 2018

JIMMY HAYS from NELSONGY

Company Size: 501-1,000 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

April 2018

Bomb Bomb is a game changer!

Response rate from my prospects and customers is much higher using Bomb Bomb

Pros

I love that I can make personalized thumbnails so my new customers and prospects know that this is a personal message I took the time to make them - not some spammed video I send to everyone! I also love the fact that inside of gmail I can see who has opened the email and if they watched the video.

Cons

There isn't anything I don't like about the software. I think it is tremendously valuable and very affordable!

December 2018

Matthew from Axis.org

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

3.0

Functionality

4.0

December 2018

Tantalizing emails; GIF option pops out to video

BombBomb itself, as a company, supports a lot of non-profit effort. Our group was the recipient of that support so we operated on a free subscription. That said, their software didn't blend well with our audience, but occasionally, it really helped our sales team be aware of big accounts reading their emails - which always prompted a call - and discover what kind of communication our constituency preferred. BombBomb is very up front that if you don't use their tools the right way, they won't work for you and they make every effort to help users utilize their tools as best as possible. Follow their system and this will very likely be a great product for you.

Pros

Clearly the main feature - "video email" via a GIF preview of the video.
Allows for casual "face to face" communication.
Quick, easy reporting on who opens the email, how many times.
LOVE the plugin option to get alters when someone opens your emails in real time. LOVE IT!

Cons

Not the best fit for every industry or demographic.
GIF pops out to an HTML page, not technically video in email - they're as close as possible, though.

April 2018

Steve Hougard from Hougard Loans

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

April 2018

BombBomb is an important and great communication channel I use to build deeper connections

The benefits I receive from using Bombbomb is creating meaningful connections virtually.

Pros

Super user friendly and the app makes it really easy to find specific video I had sent if i need to resend.

Cons

A feature that would be really helpful is to text bb messages but also be able to blind copy everyone.

April 2018

Heidi from Lexar Homes

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

April 2018

BombBomb is changing the way we build relationships with our customers!

The ability to make personalized contact with customers and add a warm touch to my communications with customers.

Pros

BombBomb is super easy to use with a very simple app and plugins for Chrome and Outlook. I LOVE that I am able to make personalized contact with customers, introduce myself, and help make a real connection with customers I never meet in person! I also like that tracking capability -- I get an immediate notice when a customer opens my email, watches my video, or forwards my video to a friend.

Cons

At this point, I don't see any cons -- BombBomb has been consistently improving since I started using the program 3 years ago.

July 2018

Marcos from Teachlr

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

5.0

Functionality

5.0

July 2018

Excellent tool to create and send video messages

Pros

As a video creating company, we started sending video to our customers with video messages, tutorials, interesting facts, etc.. And wanted to find a software that could help us send and distribute video emails easily... Thats when we heard of Bombomb... Its actually cool how you can create a video in just a few clicks, saying whatever you need to communicate, and then send it to a group of contacts, all in about 5 minutes or less! They've got mobile extentions so that you might even record from your phone.
Even though we didn't use it, Bombbomb has a tracking and analytics to let you know if your video is causing the impact you where hoping.

Cons

Theres not to much to dislike... At the end we didn't go for the paid plan because the tool was much more than we needed.
From what we interacted with it, it could have a bit more email templates for you to choose from.

August 2018

Brian from Revolution Church of Kentucky

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

August 2018

The Best of Video Email Marketing

We love BombBomb and use it regularly. It's great!

Pros

We changed to BombBomb from one of its competitors a few years back and absolutely love it. Being able to insert short videos as part of our e-mail marketing has increased our open rate, and helped us more effectively engage with those in our community. The software is easy to use, and has a number of tools to help create effective emails that help people engage.

Cons

Occasionally, we have an issue with font sizing being inconsistent between different paragraphs. To be fair, this may be our error rather than the software's issue.

December 2018

Mike from Coldwell Banker High Country Realty

Company Size: 1 employee

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

December 2018

BombBomb takes emailing to the next level.

The real estate business is all about client relationships, and BomBomb makes emails more personal and helps me relay messages quicker and with more clarity, like speaking directly with my clients and prospects.

Pros

The ease of use is wonderful. I can access it from my CRM, Gmail, or on my iPhone with ease.

Cons

I really cannot think of a negative. the program is robust and works when needed, except in poor cell reception areas.

April 2018

Dean from Miami RV Rentals www.MiamiRvs.Com

Review Source: Capterra


Ease-of-use