About BombBomb

BombBomb is an online marketing platform for video emails in the cloud. It helps sales teams to connect with clients and prospects, convert leads and get referrals by sending tracking videos via SMS, email and social media networks.

The application contains social media sharing, video email and video texting. It also features tracking analytics and screen recording that helps users easily communicate with clients and prospects, and get insight on their response. This application also functions as a full sales platform that provides users with tools such as automations, lead capture forms, and mass emails.

BombBomb is made available as a native application for Android and iOS based devices, giving users the flexibility to manage and track videos on-the...


Read More

Supported Operating System(s):

Windows 10

93 Reviews of BombBomb

Average User Ratings

Overall

4.45 / 5 stars

Ease-of-use

4.0

Value for money

4.0

Customer support

4.5

Functionality

4.5

Ratings Snapshot

5 stars

(60)

60

4 stars

(23)

23

3 stars

(5)

5

2 stars

(2)

2

1 stars

(3)

3

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 93 results

December 2018

Anastasia from Access Speakers

Verified Reviewer

Company Size: 2-10 employees

Industry: Marketing and Advertising

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

December 2018

It's the Bomb!!!

I LOVE the concept! I love the ease and the fact that they keep improving it. I'm not using BombBomb like I could be, there's SO much more to it then just the one-off video emails I currently do. I plan to switch over from my current email marketing platform to BombBomb as well and take advantage of their CRM-like capabilities as well. The customer service is superb!!!! And the email tracker is something I use all day while working.

Pros

It's SO easy to use and thus far still rather unique so my video emails really help me to stand out!

Cons

Honestly can't think of a thing as I've been so happy with it.

November 2020

Cody from HOMEfix

Company Size: 11-50 employees

Industry: Construction

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

November 2020

Powerful under the hood

The team at BombBomb is incredible. Really wonderful people there. Especially in sales and customer service. They all deserve a cold beer. I'd like the tool to have more functionality in email design, drag and drop, photo cropping, etc. I'd also like the app to include mass email tracking. But overall it's an effective tool for building relationships.

Pros

The most beneficial tool in BombBomb for us is automations. Love the tracking features (opens, clicks, video views, click mapping). The gmail integration is super handy.

Cons

Overall the UI could be a lot easier to navigate and use. The mobile app is geared around sending individual video emails. I would love if the app had tracking info for mass sends.

Reasons for Choosing BombBomb

I had knowledge of the tool from previous experience.

January 2020

Rachel from Mary Kay Inc.

Company Size: 2-10 employees

Industry: Cosmetics

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

3.0

Value for money

3.0

Customer support

5.0

Functionality

3.0

January 2020

Nice Marketing Emails, lots of Limitations

Frustrating.

Pros

It gave me HTML emails, fancier than just sending plain text emails thru my email account.

Cons

The edibility and customization or templates was so challenging and limited. Once an email template was created by my virtual assistant, I struggles to move content, or drag/drop without making the formatting of the email get "wonky" and messed up. Unlike other companies that have SIMPLE, drag/drop editable designs, I felt unless I knew html coding, I had little control of edit-ability once an email template was created.

January 2020

Leslie from Mary Kay Cosmetics

Company Size: 2-10 employees

Industry: Cosmetics

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Customer support

5.0

Functionality

5.0

January 2020

BombBomb worked great

Pros

This was easy to use. I loved the video function and links.

Cons

I liked using this softward and didn't have any problems

November 2019

Josh from The Results Team

Verified Reviewer

Company Size: 2-10 employees

Industry: Real Estate

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

November 2019

Rehumanizing Your Business

BombBomb's service has allowed us to keep in touch with our database of 3,000+ people, as well as increased our conversion rates for new leads. What's more, when we're able to put a face to the standard text, our open rates spike dramatically. To steal a phrase from the founder's book, BombBomb helps us "rehumanize our business."

Pros

BombBomb makes personal, relational communication simple. Between their Prompt program (which provides us with monthly content for our general database) and their Gmail integration, there's not a part of our business that hasn't been improved in some way by BombBomb's communication solution. What's more, it's relatively easy to use for both our team (creating the videos) and our end-users (watching the videos on all kinds of devices with varying levels of internet/data connections).

Cons

The UI for the BombBomb website is a little difficult to use. If you're just shooting a video and sending it off to your recipient, it's a piece of cake. Customizing emails or finding old videos, however, isn't as intuitive as I would have liked. The good news is that the BombBomb support staff is awesome, so you're never left out in the cold if you have an issue—it would just be better if we didn't have an issue to begin with.