Campaigner is a cloud-based customer relationship management (CRM) solution that caters to small and midsize businesses across various industry verticals. It enables users to manage interactions with existing and potential customers by centralizing customer and sales data in one place.

Campaigner offers sales representatives a sales checklist that provides them with step-by-step plans for closing a deal. The solution's social CRM capabilities integrate a customer's information and updates on various social media platforms like LinkedIn, Twitter and Facebook, and sales representatives can access that information from a client's profile within the system.

Campaigner also offers users integrated email marketing to manage email campaigns. Users can schedule marketing reports on a daily, weekly or monthly basis that are emailed to users automatically. Reports provide data on the sales process, the current pipeline and marketing efforts.

Campaigner offers services on a monthly subscription basis that includes support via email, over the phone and online.



134 Reviews of Campaigner

Overall rating

3.76 / 5 stars

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Showing 1 - 20 of 134 reviews

January 2019

Regina from CFI

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

3 of 5

Customer support

3 of 5

Functionality

3 of 5

January 2019

campaigner review

Pros

1. user friendly
2. availability to work online remotely
3. number of details available for contact info

Cons

1. limited possibilities to create groups for different contacts
2. limited number of contacts (old, deactivated contacts have to stay in the system)
3. no possibility to report on campaigns performance

January 2019

Mae from Big Frog

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

3 of 5

Value for money

2 of 5

Customer support

4 of 5

Functionality

2 of 5

January 2019

Easy to Use but Lacking in Features

I like that our account manager has great customer service and very responsive, however, as a platform and for what we may need, Campaigner lacks the features.

Pros

I like that Campaigner is easy-to-use and intuitive enough even for first-time users.

Cons

It is very limited in terms of features for what we need. It doesn't seem to display properly on mobile, which is important to us. It is not robust enough to support flexibility. Updating the mailing list is often a pain as there is a bit more manual work involved.

January 2019

Jennifer from Lebanon Catholic School

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

3 of 5

Functionality

3 of 5

January 2019

New user review

Overall it is working for now.

Pros

As a new user, it was fairly easy to jump in and produce an email newsletter. I have not had the time to move beyond the basics.

Cons

That there is no automatic save. And I would also like to be able to add single columns rather than a whole section (when in the 1:2:3 set-up).

January 2019

Chitta Ranjan from Prime Technology Group

Company Size: 201-500 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

2 of 5

Customer support

2 of 5

Functionality

3 of 5

January 2019

Campaigner an Average Email Marketing Tool

Used campaigner for one of our e-commerce client, though initially it was good but finally moved to Listrak as it provides better support & features.

Pros

I have used campaigner earlier for Email Marketing campaigns. Though it’s easy to use and set up but limited features. Workflow to send automated emails is one of the best features in this tool. You can create segments easily to send more targeted emails.

Cons

Customer service is not that good, sometimes we also found issues during login. It also never worked well in all browsers. Price is also comparatively high If you compare other tools with similar features.

December 2018

Anonymous

Verified Reviewer

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

2 of 5

Customer support

2 of 5

Functionality

3 of 5

December 2018

Should be more user friendly

Pros

Campaigner makes it easier to be more in control of your digital marketing campaigns by keeping them in house rather than contracting out to third parties. Also, the built-in compliance mechanisms provide peace of mind.

Cons

The HTML editor is very difficult to use when freelancing an email design. The options for text and image placement are limited and often do not display online as intended, or display very differently (and frequently unacceptably) across major browser types. You're better off using the provided templates, but these limit content layout and customization options.

Additionally, the email account verification systems are poor, with many, if not most, of the notification emails dropping to spam and resulting in very low participation rates.

December 2018

Andreas from UnitedCloud Inc.

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

3 of 5

Customer support

3 of 5

Functionality

5 of 5

December 2018

Campaigner - In my toolbox for best in class

Allowed us to A/B and create easy Autoresponders to communicate to our channel partners in teh telecom industry.

Pros

We have used different newsletter services and Campaigner was really simple to set up, upload our contacts and create our first newsletter. Metrics are built in and it is really reliable in getting your emails through many of the spam filters.

Cons

Pricing can be higher than other competing email marketing services.

November 2018

Ben from BNC

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

1 of 5

Value for money

1 of 5

Customer support

1 of 5

Functionality

2 of 5

November 2018

Hard to use

Difficult

Pros

The design looks a bit better than it used to

Cons

Functionalilty not a very flexible platform

November 2018

Anonymous

Verified Reviewer

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

November 2018

Easy to build mail-outs reliable reporting great value

Our job is to try and reach a specific market and keep our clients and prospects posted on our activities and how our software development is geared towards dealing with all regulated changes. So far very good.

Pros

Easy to use track our mailer activities

Cons

Nothing really - for our limited market in broadcasting is works very well with very few recipient complaints .

November 2018

Conor from K-Motion Interactive

Company Size: 1,001-5,000 employees

Review Source: Capterra


Ease-of-use

4 of 5

Functionality

4 of 5

November 2018

Great for email campaigns

Pros

I create/send a lot of email campaigns, so this helps me keep track of those and send them on a routine basis.

Cons

Customer service can be tricky to get a hold of. Once connected, they do a great job.

November 2018

Karen from Hoods Woods

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5 of 5

Functionality

5 of 5

November 2018

We use Campaigner

Pros

This software is easy to use. It is a good value for the amount of customers we have.

Cons

I do not know what I like least about campaigner.

November 2018

Tina from NAALJ

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

4 of 5

November 2018

Satisfied

I have been pleased with it so far, have been using for about a year now. Very easy to use, copying styles to use for another eblast is especially easy.

Pros

Ease of use, copying templates and uploading data files.

Cons

Need more exciting templates for business and educational purposes

November 2018

Anonymous

Verified Reviewer

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

2 of 5

Value for money

5 of 5

Customer support

3 of 5

Functionality

3 of 5

November 2018

Affordable solution for tech savvy

The cost savings compared to our previous service are fantastic.

Pros

It has one of the best price tags on the market, but can be difficult to build emails, especially if you don't know HTML.

Cons

Lack of flexibility in the layouts. It is difficult for our staff that don't know HTML to use.

November 2018

Chris from Hartwell House Hotel and Spa

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

November 2018

Excellent powerful and intuitive e marketing software

Excellent product with a helpful customer service team when needed

Pros

I liked the ability to segment data quickly, particular the geo location functionality.

Cons

Upload HTML templates that are responsive are challenging and can sometimes crash the system

October 2018

Angie from Crozier & Henderson

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

4 of 5

Customer support

5 of 5

Functionality

4 of 5

October 2018

Campaigner Email Marketing with a breeze

Campaigner is a great email marketing system for us. It does what our larger system used to do but is far easier for our non-technical team. The email reporting is outstanding as well. We will be definitely renewing!

Pros

Setting up email campaigns are quick and easy - even for our non-programming marketers! The templates are pretty good and seem to do well with all of the gmail and yahoo email restrictions. I love the testing features and the detailed reporting is great!

Cons

The Workflows are not intuitive to setup. I wish there were easier ways of integrating forms into our website pages using a plugin.

October 2018

Shameer from Meditab software inc

Company Size: 201-500 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

4 of 5

Customer support

5 of 5

Functionality

3 of 5

October 2018

Okay product. Has lot of potential to grow

Pros

Ease of use. Can do simple tasks easily and without complicated workflow.

Cons

Compared to other software used, this lacks many features and bounce rate tends to be high.

October 2018

Michelle from Collinswood PTA

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

3 of 5

Customer support

5 of 5

Functionality

4 of 5

October 2018

Campaigner: Easy to use, great customer service

We moved over from another platform and this one has been much easier to use.

Pros

Even though I don't know any HTML, Campaigner makes it easy to publish great-looking newsletter with graphics, links and more.

Cons

I haven't been able to figure out how to link up my business Facebook page with my campaigner account, and the help desk couldn't help either.

October 2018

Sarah from Hiscox Inc.

Company Size: 501-1,000 employees

Review Source: Capterra


Ease-of-use

3 of 5

Value for money

5 of 5

Customer support

3 of 5

Functionality

4 of 5

October 2018

Campaigner Review

Pros

For a reasonable price, Campaigner packs in a punch of functionality.

Cons

Campaigner's service often lags, which can be frustrating when trying to get something done. I've also found the editing feature can be touchy in terms of formatting. But when I call Campaigner Support they always fix the issue.

October 2018

rachel from WB

Company Size: 10,000+ employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

3 of 5

Customer support

4 of 5

Functionality

4 of 5

October 2018

Good Tool!

Positive

Pros

Easy to use. For simple layouts you can create a nice looking email quickly.

Cons

Formatting challenges. Perhaps so more flexlibity on the design aspects.

October 2018

Evelyn from ER Mobile Notary

Company Size: 1 employee

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

October 2018

Campaigner works!

It’s been great and super affordable. I am able to stay in touch with my clients weekly or as often as I want.

Pros

I love that it’s easy to use and understand. I can easily track everything I’m doing

Cons

Sometimes it’s a little confusing when it comes to the templates.

October 2018

Heidi from Youth Development Network

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

3 of 5

Value for money

4 of 5

Customer support

4 of 5

Functionality

3 of 5

October 2018

Okay for cost -- Not sure that I like it overall

We use campaigner to send out a weekly newsletter. For the cost, it's working fine. We have been using it regularly for a couple months, we transitioned to it from Streamsend. It's better now than it was when we were using streamsend but it still is not as seamless as we'd like it to be. I've had to go into the html a few times to make it do what I want, and that's not a user-friendly experience to me. It's not the worst, but it's not the greatest either. Perhaps some of this is user error, but I'd like something that more easily goes to our website, email and social media.

Pros

While it has a steep learning curve, using the templates is simple enough once set up. The cost is very reasonable compared to similar products. It's a big improvement over streamsend.

Cons

Feels choppy and difficult to use at times. For some reason we have been unable to connect it to twitter. Had a few weeks where our emails were being marked as spam. Strongly disliked the transfer from streamsend, lost all of our content in the transition.